Had the tires rotated at another spot but didn't know I had to relearn the tire pressure sensors, turns out they was bad, long story short I had to replace them, & the service was good. Didn't wait long. Would do it again if the need pops up. Oh & its 25 buck for a relearn read more

I am thrilled to share that the warranty program actually works! My damaged tire that caused a bad tear cannot be fixed so they replaced it with a brand new tire as soon as possible! I only paid $25.99 for a share of cost but it's amazing that Les Schaefer has this service! Everyone is helpful and knowledgeable: Ness, Naomi and the team! Thank you for making an unpleasant experience into a swift fix! Appreciate you all. read more

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I've been a loyal Les Schwab customer since 2017 and I will never go anywhere else. Their team is incredibly detailed, attentive, and consistently provides top-tier customer service. I'm always in and out quickly, and they take the time to explain their findings, walk me through any concerns, and answer all my questions without rushing me. What I appreciate most is that they never try to upsell or push the most expensive options. Instead, they show me every available choice and let me decide what works best for my car and my budget. Their honesty and transparency are unmatched. Their warranty program is amazing, and every interaction I've had with their staff has been professional, friendly, and trustworthy. If you're looking for reliable service, fair pricing, and people who truly care about their customers, I can't recommend Les Schwab enough! I go there for oil changes, tires, alignments, brakes, etc. They are just amazing. read more

Took in my 98 4Runner for a wheel alignment Great customer service and quick turnaround.

Worst service in the world. Worker told me he was clocked out and he couldn't answer. Any more of my questions went inside. Just looking for a patch on my Tire, and they wouldn't even look at my vehicle before I made an account with them. They're acting like this is a Netflix subscription The lady in the front gave me the worst customer service as well. Worst attitude would never recommend to anybody to go. Here wouldn't wish this place upon my worst enemy. If I could give zero stars, I would, but sadly, and only lets me do as the lowest read more

My first experience here was really great which prompted me to return. I truly understand the staff's frustration today. However, I did not appreciate the frustration projected towards me. I will not be returning due to lack of customer service. When a sale was possible, the demeanor completely changed. I will not be giving them business any time in the near future. I actually came in with the idea that I was open to a purchase, but the demeanor completely threw me off and I was just ready to leave. The only thing explained was pricing, but not the tire tread depth or any information. I've never been spoken to like this at any tire shop. read more

Went in to get my tire patched on Saturday, my only day off. Paperwork that was given to me stated 15 minute wait time. Spent an hour waiting with technicians walking around. No movement on my car or updates on wait time. When I went up to ask for an updated wait time the girl at the counter had horrible customer service which made me make my decision to leave and not waste any more of my time at this establishment. Will not be coming here ever again. Good customer service goes a long way and helps retain customers. read more

Took my truck here for a tire patch. In and out within 60 mins. Staff were very friendly. Nice and clean location.

I got a flat tire and les schwab tire was able to get it fixed the day that I took it there. They didn't have my tire in stock, but they saw that another les schwab tire had it. They were accommodating by getting authorization from the manager to pick up the tire from the other store. They also advertise that they have free patch service, free tire rotation, and free air fills for the tires. I personally haven't experienced this yet, but if so, I'll update my review. read more

I stopped by Schwab tires today for a quick oil change in Porterville, CA. I decided to park the car since I knew I had to go inside. As I was going in a young man met me and asked if he could help. Yes, do you have time today to do an oil change? He said, "Yes, of course" and I gave him the keys. Proceeded to go in and the clerk named Georgia, told me that they would also rotate my tires and since I purchased them at this location, there would be no charge. The mechanics had already started working on my car. I sat outside and read while they worked on the car. Once finished, about 15 minutes later, I went inside to pay. I was told they rotated the tires and found a screw in the left rear and fixed it, no charge. They also checked and filled with air. They also checked the struts and she told me they were completely out and would need to be replaced. I was perplexed because It's only been a couple of years since I got them. Once she worked up a price, I was eating popcorn, and told me, I was surprised to learn that the struts I purchased had a lifetime warranty! So she had ordered, the same pair and said they could be put on next week. While waiting, and eating my bag of popcorn I just observed how neat and clean everything was. I really appreciate the comfortable and CLEAN chairs to sit on. For me this is huge. Most mechanic's shops have filthy chairs to sit on which I detest. So, overall, my experience today with Les Schwab Tire Center EXCEEDED my expectations and I walked away feeling WOW, amazing! Kudos to this center located in Porterville, CA. You have yourself a committed customer and I will promote you and your company every chance I get. Thanks for the seemingly effortless hard work and great attitudes. I really appreicate in this day and age. Sincerely, Sheila Bishop, Porterville, CA P.S. And to be clear, I've gotten excellent service EVERY time I've stopped by, from asking for a quick tire check on air, to full tire changes, and now oil changes as well as replacing the struts. High Fives all around! read more

They did a decent job I replaced all my tires and had the alignment done. The alignment is still off but now it wears on the inside more. I'm gonna have to head down again and have them take a look. They did repair a nail I had for free. so far solid service read more

Just have to say I was online looking to see if in addition to tires Les Schwab also did brakes and alignment. The reviews for this location are scary bad. This location needs a change in management, attitude, and service. Can't see how this has been allowed to continue. I guess I will be going to Big O and then the dealership for service. Can't afford to take a chance on this SS. read more

I went to Les Schwab for an alignment on my car. The place was immaculate and the personnel was very friendly. After driving my car on a long trip I hit a big pothole and I thought I might have ruined the alignment so, I took my car back and asked them to check it. They were happy to check it and it was at no charge. Great people! read more

Another great experience with Les Schwab "doing the right thing"... They got the shocks done on my wife's car for a great rate (especially given the labor was quoted so fairly given how much of a pain the job was). Also got me all fixed up with an oil change and an inspection on my truck in the same day. Hot Keurig coffee, hot popcorn, Roadkill Garage on TV, and a nice clean waiting area as well. Pretty tough to beat. Thank you again Les Schwab! read more

Had my brakes replaced at Les shwab. Had squeaking and grinding sounds coming from them ever since I had them replaced. I brought them back to Les Shwab twice, asking them to inspect the brakes and tell me what's causing the squeaking. Both times I was told that nothing was wrong and they couldn't help me. Went to a different mechanic and watched him remove the brakes for inspection. The pads were bare metal against my rotors. Paid a lot of money for Les shwab to put bad brakes on my car. read more

I contacted the Moreno Valley location to inquire about brake replacement. The service tech was very courteous and helpful. The labor price seem to have increased but that seems to be everywhere at the moment. The service tech gave me a few options and prices which was very helpful. I ultimately decided to shop around to see if I could get a more competitive price. Overall the experience was pleasant and worth the time. I would recommend giving this location a try for brakes and tires. read more

Really not a good Les Schwab center. Bald guy is super rude and entitled. Workers do not care about your time whatsoever. They took over an hour for an oil change! Horrible service, tired of having my time wasted when I could just go to Valvoline and have it done in 15 min!! Also they put on new tires for us and now our breaks are making an awful sound now! Will not be returning. read more

Yesterday returned to Moreno Valley location for replacement tires that were ordered for my 2020 Mustang. Manager Dan and whole crew were AWESOME. Changed tires and got me back on road quick. No cost! Also see they now do oil changes That's where I'm heading from now on Finest car service anywhere, period! Semper Fidelis read more

First time customer and never going back to The Moreno Valley location. Went in for an oil change and brakes knowing I needed them. We never received a phone call with the results after the brake inspection was completed. After a few hours of not receiving any calls we called and we're told our cars was done with no explanation of what work was performed. When I asked what work was performed the person over the phone could not tell me until I started asking about the brake service and he said it was completely done new brakes and new rotors but that my vehicles rear rotors were warped and needed to be replaced because they were causing a vibration that was never there before the Moreno Valley location touched it. Drove the vehicle on the freeway to work the next morning and my car would shake and the brake pedal would vibrate like crazy. I could not believe some one would let me drive off in the condition they gave me my vehicle. I could not see myself taking it back to the same location knowing the messed up service they provide do I took it to the Perris location where they corrected the issue with no problem. Nothing but good service at that location this one can eat a d**k. read more

Bad work my weight looks like it's coming off. I took my car there a few times results is the same not good.

I called to get an idea of how much it would cost to replace my brake pads. The manager Keith told me they usually like to start with an inspection of the brakes but if it's a straightforward job it will cost $270 to replace the pads and resurface my brake discs. Again, all speculation as an inspection still needed to be done but at least I have an idea. I set up an appointment for today at 1:30pm and left my car with them by 1:45, Keith the manager says inspection will take 20-30 minutes. Fast forward an hour later I get a call saying it's going to cost $600+ to replace my front brakes alone! I asked why so much I was quoted something different and the employee proceeds to tell me that the calipers HAVE to be replaced per company policy. Why Keith the manager didn't even think to mention that in my initial call with him just baffles me, I wouldn't NEVER brought my car here if I knew company policy was to automatically have to change the calipers when they do your brakes. I took my car to Moreno Tire and Repair on Sunnymead and they said my all my brake pads needs to be replaced and my front rotors need to be replaced but my back rotors and all my calipers were FINE. Total cost to replace the brake pads front and pad as well as my front rotors: $420 with a 2 year 25k mile warranty on them. I highly recommend looking elsewhere for your car needs as this company is charging an arm and a leg and adding on extra items that "need" to get done when they really don't read more

This place sucks they're so rude and they try to sale you things you don't need!! The girl at the front counter was very rude, impatient like if she had a long line behind me (there was no one there) and acts like she's not getting paid to do her job don't waste your time here if you need tires go to americas tire in Moreno beach they're the complete opposite of this place .... No wonder this place is always empty and they still take 1-2 hours for tire rotation. read more

First timer at this shop. I have a motorhome not every shop can accommodate my rv. I was hapoy i came across this shop. They did my alignment but i had to go back 5 mins after, car was still pulling to left, came back per Justin i had to wait for 2 other cars to be completed but Nina, admin stepped in and handled the situation right away, i am still in shop and Justin took for it for test drive and came back and put it up on the rack... Took it our for test drive again, came back went to a different rack.. im amazed how they stand to satisfy customer and doing their best to make sure its done properly. I think i found my alignment shop. Will update after my car. Justin came back and explained what is happening with the alignment, it is always nice to be informed. Will keep updating. read more

This establishment and the people who work there are awesome! I brought my car in for a flat tire, they fixed it for me with NO CHARGE at all. This is why I come to Les Schwab Tire Center for their great service! read more

Talk about saving a damsel in destress, I had a flat tire and no spare so had to be towed home. We called Les Schwab on Perris Blvd in Moreno Valley because we have always had good service there. Well, they went above and beyond this time by coming out to our house, removing the tire and rim and taking it to the shop, repairing the rim and putting a new tire on and then bringing it back to the house and and re-installing it on my car! Can't thank you guys enough for all your help! The Short's read more

I have been using les Schwab Moreno valley for a few years now and always used Keith as my direct point of contact, He recently left to another store and right before he left we developed a good relationship with Miguel to continue business with me and my business. we had a few kinks to work out as the new manager Dan came into the picture but I think we are smooth sailing now. once we all got on common ground we found out a way of business that works for all of us. that being said Keith we will miss you but Dan and Miguel I'm excited to see our business relationship grow and we will continue to send our customers friends family ect to you. thank you read more

After multiple visits at this Moreno Valley location and Perris, I'm absolutely blown away at the level of service and professionalism by the Les Schwab tire centers! Their assessments and recommendations are absolutely refreshing and truly set the bar of what people should expect from a service center and any company in general. Trust is something most people are leery about in automotive maintenance and repairs, but I can honestly say that Les Schwab has earned my trust each and every time! Their establishments have also always been impressive and welcoming as well! It's been a great experience everytime; GREAT JOB LES SCHWAB!! THANK YOU!! read more

Les Schwab Tire Center - Front of the building - Tires Near Me - Moreno Valley, California

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Brought a vehicle In for an alignment check. Before I brought my vehicle in. Truck was fine. No pulling and steering was centered. Dropped off the truck. 4 hours later I pick it up. Drive away. Steering wheel is far left. And vehicle now pulls to the right. Called and went back. Spoke with the so called technician. Tried to find a problem around it like if I hit something. Which no. I did not. I only wanted the alignment check for re assurance. At this point the only offered a refund but my alignment is totally out of tolerance after they touch it! read more

Brought my vehicle (2019) in for a simple tire rotation and oil change. As I watched from the window I saw my vehicle with the hood up and 2-3 guys with flashlights looking around for 30 mins. When I asked Christina about it she went out and talked to the techs. She came back in and said they were looking for the oil filter and I asked ..."looking for 30 mins?" and she then asked if I have ever changed oil before and that they are all in a different location (true, but it doesn't take 30 mins to find the filter and I didn't appreciate her smart a** condescending tone in which she spoke to me). I then watched the service tech put one quart of oil in my vehicle and start it up, check the oil, and then continue the process 4 times until at an appropriate level... After almost 2.5 hours my vehicle was finished and spoke to the manager (Frank) about my concerns. He instantly agreed that it was concerning and offered a full refund. Service tech pulled my vehicle up and in front of the manager and myself told me that my tire pressure monitor was reset along with the oil life monitor and that my tires were set at 35 psi. I walked out to start my vehicle and the oil life was not reset. I called the manager out and showed him as he agreed that was not okay and a lack of attention to detail. I then got on the road and my TPMS sensors show all tires at 27 psi instead of 35psi which is what we were told they were set at by the tech. Called the manager (Frank) back while on the road and once we told him he replied and asked me if he should fire or kill the technician working on my vehicle (with the girls from the front laughing in the back ground) and thanked us for letting us know. This shop was extremely unprofessional and I am concerned that they send cars back on the road with such lack of attention to detail. Also: see the scratches from them leaning into my engine bay... I will be contacting corporate. read more

Les Schwab Tire Center - Tires Near Me - Moreno Valley, California

What a way to ruin a new business, I called to check on a front alignment and spoke with an employee who confirmed that they did do alignments, great, well so I thought. I asked if there were any appointments and the availability presently, he replied "yeah come on down we'll get you in" I replied ok great I'll be there in a few minutes. I took that as he can see me right away. Well you guessed it I get there and the employee said that there were two cars ahead of me and it would be 2-3 hours. I said I just spoke to an employee who said come on in as if there were no one ahead of me. Just another sales tactic to get you in the shop, is there any honesty left in this world. I drove to firestone and even paid less. read more

This shop has zero customer service. I went in because I got a nail in my tire. The front desk lady told me someone will look at it. Took my name, my address, and my keys. An hour and a half later, still no one had touched my vehicle. I asked for my keys to leave. No explanation for the delay, no apology for the neglect, and not even interested to know why I'm leaving. The manager (Keith) was behind a desk on the phone for at least 20 minutes. He didn't even pay attention to what's going on. I didn't know he was the manager untill later. I left and called the store to talk to a manager. I was appalled to find out that the guy behind the desk on the phone was the manager. He did apologize, but did not offer or ask me to go back to solve the issue . One of the quotes that's written on the wall was about the priority of serving customers, what a joke ! I went about 2 miles down to American Tires . What a difference! I was greeted by a nice gentleman (David) . After I told him about the nail in my tire, right a way he went and got a tool and a spray to check the tire himself. My tire was patched. Paid $0 , and was out of there in half an hour. David did suggest in 3-4 months that I might need new tires and gave me an estimate. American Tires gained my trust and my business. read more

Very friendly customer service, informative without being overly pushy. Came in without an appointment, took about an hour and a half for four new tires on my car and a repair on my husband's flat.. the warranty is great read more

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Needed a tire and always wanted to give them a chance.. cost a little more but you expect that at a bigger shop...Read the reviews.. Business like.. No upsell(i like that) gave me 3 options... told them what i needed and informed me what the total cost was.. All good.. Said 50 min to 1hr..Was worried @40 min, car still in the parking lot.. But finished in 65 min . All good.. https://m.youtube.com/channel/UCIXeCfxQpsOKrOtrRfRJZDw read more

I went for a tire patch and an oil change and it was down in a timely matter ! Mike was my tech and Miguel is the asst manager there and everyone is super nice ! Come here if you wanna get your stuff done quick and there are no hidden fees and no mark ups ! read more

Love this place great service and competitive pricing, they do more then just tires. It is a family oriented business very responsive. If the say they call you back because they are busy they do that with the answer to your question. We have used Les Schwab since they opened this location. read more

Went to this location to get some tires unmounted from my wheels and was disappointed. Not only the fact of how my wheels looked after but with them basically trying to some how make it seem like it was my fault. I refurbished these wheels and spent hours getting the lips of the wheels perfect and had them on my car maybe for 50 miles before taking them off. Obviously if I spent hours making them nice I know how to take care of wheels. They stated it's a hands free machine which I believe but the attention to making sure they don't ruin people's wheels wasn't there. Pics of the wheels before I took them and pics of what happened. Lots of scratches on the lips which sucks because they were perfect. So now I have to go back to resanding EVERY lip and repolish. So if you have expensive wheels/care about your car I wouldn't recommend going here. Make the drive to a better tire shop that you know takes pride in how they handle customers wheels. read more

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Poor customer service. I called to make an appointment to rotate my tires and spoke with two workers regarding pricing for the service. I was told it was complimentary. I communicated I did not purchase the tires from them and they said it was no issue. I arrived to my appointment and the lady informed it cost 27 dollars. I communicated what other workers had informed me and she with attitude said their statement were not true. I left very frustrated and called the store to ask about the fee (speaking with an another worker) they told me the fee could be declined as it was a recommended service for when customers get a tire rotation but the actual rotation was free. This was never communicated to me with the female worker and I was just presented with attitude and now no tire rotation. read more

I never try to give bad reviews on any businesses but when you have the "manager" telling me and my wife that we are wasting his time, that's where the line was crossed. I loved this place everyone was friendly, I brought my car in several times for maintenance. I recommend my family and friends because I thought it was more convenient then the dealer. (I thought wrong) After my brand new tires that I got from them went flat after a month. Then again it happened with another tire. I also got all of my brakes done with them in December when I brake I think people in Alaska can hear the squeak sound. And I was told that was normal, but I don't hear any other cars on the road have that same issue if it is normal. Again I hate leaving bad reviews but they definitely let me down. I will never be going back. read more

Waste of my time. I go in for a patch. My tire is not even at a bald point. I bought the tire not even that long ago. Wanted a simple patch and couldn't do it. Waste of time. Unless your tires are brand spanking new they won't help you. read more

This review is based on a visit I made here on September 7th at approximately 1:30 pm. This location is very easy to reach (just off the 60 freeway). I was headed to Arizona speeding down the 60 when my tire indicator said pressure was low. I had just had a very similar problem on the front right tire and that was a slow leak. The car was driving normally, but I pulled off onto Perris Ave. and into a 7-11 lot to check. I was so glad I pulled over!! The tire was almost FLAT! Now it was the rear right tire. :-( !! I was on a tight schedule and thought I should call AAA Roadside assistant, get it taken care of with them when I saw the Les Schwab Tire Center miraculously located a short drive across the street. I am assuming I drove over a nail/sharp object because in between both my home and work, both places were doing a lot of construction so probably a nail since the tires were only 4 month old. It is a well maintained, clean, professional tire store. I had just purchased the flat tire (new) from Costco so I knew it wasn't going to be a matter of purchasing a new tire just a repair. I was a little intimidated taking my car to a tire store because I didn't want to buy yet another tire or get a heavy sales pitch. My backup was to call AAA if the visit to this tire store didn't work out. My experience was very positive. The man who assisted me and the rest of the staff were very approachable and most of the waiting customers seemed happy/content in the waiting area. I noticed the staff in the shop really communicating with them so that was a good sign. It turned out they did fix my tire - free of charge!! Had I driven further there would have been more damage but I got by in this case. I made sure to pay them for the time they put into repairing and putting the tire back on. I was really in a tight spot and they got me in and out of there. Next time I need tires, I don't know if I'm going to drive out to Moreno Valley from Santa Monica, but I am going to check their website because of my initial experience with the staff and what appeared to be satisfied customers who were being treated like family in the waiting area. Sure, they may have had regulars in the waiting area, but that is impressive to see these days. It was not so much that they fixed a tire, but they gained my trust and as a consumer. I'll drive an hour to get good dependable and personalized service! Wish I had gotten the guys name but I was in a hurry. :-( read more