I live in Alturas and I have my car serviced here. This is my second trip this week (12 hours of driving) and this is the second time the wrong parts have been ordered. Not only did I wait 2 hours to be told this (twice) but my car was damaged while they were attempting to put the wrong parts on the car. Michelle has been wonderful. The staff is great but this is the most ridiculous automotive management I've ever seen. I would not recommend coming here for service. Costco tires include alignment for the lifetime of the tire. Go there read more

Fantastic ethics. I went in to have a tire replaced while on vacation after tire warning came on. I was expecting to get attacked like vultures at a road kill site. Staff was so good and courteous. They asked if we wanted to get tire replaced or get it plugged and told me how Les Schwab patches and plugs after hearing my hesitation on plugs. I told them we were on vacation headed to the Oregon Coast and they lived up to their words. Within an hour we were on the road. Tire repaired free of charge. Granted I watched the tires but after 6 days of driving 8 hours every day since. I gots that warm fuzzy feeling and want to share my cudos for this team over at the Les Schwab off of Market ! read more

i love les schwab for the warranty. However, I scheduled an appointment expecting things to go smoothly and efficiently. Unfortunately, that was far from the case. Even though I arrived on time for my appointment, it took over an hour before anyone even started working on my tire. What's the point of making an appointment if your car is just going to sit there while others get helped first? No one bothered to give me an update or apology for the delay, and the waiting area started to fill with other customers who seemed just as frustrated. I've had good experiences here in the past, but after this visit, I'm seriously reconsidering coming back. If they can't respect appointment times or communicate with their customers, it really hurts their reputation. Definitely disappointed. read more

Saved yet again by Les Schwab Hilltop location. Big thanks to Nathan and the other guys there for helping me after I pulled a nail out of my tire. They replaced my tire when it could not be patched. Fast, friendly, efficient, knowledgeable, patient, need I go on? I will not go anywhere else! Thank you Les Schwab. read more

I trust these folks. Another garage said I had a slow leak, which explained the warning light. The Les Schwab team checked all tires for leaks, added pressure all around and reset the sensor. That solved it. Because there was no actual repair, there was no charge. They could have easily done so. Exceptionally helpful counter staff. We will be back for any future tire, brakes, alignment needs on our vehicles. read more

I took my lawn tractor tire in with a flat last month. I waited about two minutes for someone to help me, writing me up with an estimate of $20. They called an hour later saying my tire was done. After work I swung by, and was presented with a bill for nothing. I had bought tires for my truck 11 years prior and was still in their system. This will bring me back for tires. I love this kind of business. Thank you! read more

We needed a quick top off on our tires and air pressure check and pulled in right at closing crossing our fingers. TYLER was so kind and gracious and helped us quickly and thoroughly. Thank you Tyler! read more

Long story short, my breaks tried to fail us, and we limped in to the closest Les Schwab we could find luckily only few blocks away. They were so accommodating! They got us right in and got the parts we needed in a rush and put us back on the road in just a few short hours! I am so very thankful for all of the crew that worked on my car tonight and I can't thank you enough for having compassion and caring for your customers.. I didn't catch his name but the empathy he had for our situation and us was so heart warming and honestly rare these days. Please keep up the good work and if anyone needs great service, they are the best! read more

New tires and brakes. I needed new tires and shared concerns about front left rim due to loosing pressure. It seems I always have to return for rebalancing when ever I buy new tires at Les Schwab. Hopefully I will learn from this experience. Their not the only tire center in town. read more

30 minutes after I had run over a steel plate my car let me know that the two left tires of my car were losing pressure. My friend and I were on our way to hike at a remote location when this happened and it kind of derailed our plans for the day. Since it didn't make sense to drive to a remote location with two potentially punctured tires I searched Yelp and found Les Schwab. The four star reviews did not disappoint. From Johnny, who took my call and told me to come now as they didn't have a very long line yet, to Michelle who welcomed us with a friendly smile, every member of the team treated us with courtesy and respect. My mechanic Wyatt was outstanding, explaining the mechanism of my car's tire pressure gauge system in simple terms, was courteous and respectful in helping me find my wheel lock key. He didn't rush me at all but rather was pleasant and kind. They have air conditioning and clean bathrooms, and a socially distanced comfortable waiting area with tables and chairs and vending machines. What a gem of a find in Redding! Even though I live closer to the Les Schwab I'll come to this location for sure. Ten star service!! read more

Les Schwab Tire Center - Spacious waiting area - Tires Near Me - Redding, California

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Staff and workers are nice. My tires got taking care and it's better than Toyota. So grateful and helpful!

Tire had a nail in it. Came in during covid time in the pouring rain and was back on the road in no time. Fixing a flat tire was something they offered for free. I'm so thankful to the good folks at les Schwab for taking care of me. read more

Les Schwab Tire Center - Tires Near Me - Redding, California

I had an appt to get my rear drums and front rotors done. It's been almost 4 hours and I'm still waiting. They are going to close in an hr and a half. I feel discriminated against. So many non colored ppl have come and gone, and I'm still here. When I asked about my car around the 2 hr mark, they were just taking off my brakes. The privilege is real. This isn't the only location, Hilltop was similar, but it was 2 and a half hours. It was for an alignment. Again, I asked about my car at the 2 hr mark, then within 30mins my alignment was done. The one on churn creek wouldn't look at my car bcuz of a missing bolt. I even replaced it and they still didn't. Redding locations not recommended. read more

I just got off a 19 hour shift working in the ICU and it started with a flat tire after running over something in front of the hospital. I want to thank Jordan and anyone else that helped me out today from Les Schwab. While I was working they exchanged my tire for a used tire without skipping a beat and offered their services free of charge. I've never felt so taken care of at a tire shop. Thank you!!! read more

I had ordered tires and made an appointment. I got there the date and time of my appointment and they didn't have the tires I ordered,they wouldn't be there for 2 days. But they had some other tires that would fix my vehicle for $200+ more. It wasn't convenient to come in another day, that was the whole reason I made the appointment. So I got the more expensive tires. I feel like it was a set up. Beware! read more

Josh made my flat tire nightmare repair quick and didn't cost me much! Awesome employee, awesome store. Thank you!!

Fixed our flat for FREE in 30min, Friday before Labor Day, an hour before closing. LOVE THEM!

I made an appointment first-thing in the morning to get an estimate on several repairs/maintenance for my car. I was told to expect my total wait to be an hour at most. After an hour, my car hadn't even been moved yet. Apparently they take appointments on the phone and online and just can't figure out how to coordinate these. I can't believe that's too much to ask. When they finally checked my car, it seemed rushed and I had to ask twice before they inspected my car thoroughly enough to provide an accurate estimate. In all interactions, the employees were very professional and courteous, but it was ridiculous that I had to wait so long. I arrived at work an hour later than I had expected. Why even make an appointment if you still have to wait over an hour? Even if the estimate had been competitive, you lost my business for that reason alone. read more

Actually I been a les Schwab customer for more then twenty years, bought a set of tires recently and was really pleased with the prompt professionalism, they do really excellent brake work, have gone to Schwab for tires and brakes in several of their stores in Northern California, my only issue is the cv boot sales pitch- just stop it's annoying, been hearing that one for about the last four or five years. Tired of it read more

Jessica is absolutely the best at customer service. She has our account pulled up as we arrive at the counter and is always pleasant. As long as she is there we will purchase our tires there! Thanks for always being pleasant and helpful! read more

I brought my RV in for tires and wheel bearing maintenance. I got a quote for the tires at another Les Schwab several weeks prior. I was charged $144 more for the tires than I was previously quoted but I didn't notice the difference until I got home. I called the following day and spoke with a manager and explained the issue. He honored my previous quote from another store without hesitation and issued a refund over the phone. I really appreciated that. I will be back for my needs in the future. read more

Not all Les Schwab Tire Centers are the same. The other one in Redding was going to charge me for a flat tire repair on my RV and they had a four hour wait. I just happened to be driving by this one to see if they could get me in and they did. Within a half hour, I was in and out and they didn't charge me for the flat tire repair. That was in November of 2012. Last month I returned to Redding and when I had to get my tires checked on my RV, I knew exactly where to take it. I was greeted before I even opened the door to walk in. I told them what I needed and they didn't even ask me my name or to wait. The gentleman kindly directed me to where another coworker was awaiting my RV. Within 10 minutes, I was on my way. I just want to say Thank you for such great customer service. It means a lot. read more

I bought a car from someone who had a lot of work done ie...all struts, ball joint, etc....They said if I had any problem to take it back to Les Schwab and they will help. Well a month later I have a problem the rear strut is blown. I called and they said that the warranty doesnt transfer with the car so I will have to pay for the work and parts again. That just doesnt seem fair. The strut blew within the first 4 month of having the work done and I barely use my car. I am not happy. So I told the manager that I would have the person I bought the car from bring the car in for me. He just said ok in a smerky way. a year later I look back at this review and think I was wrong to give them such a low rating. Most places once you sell the vehicle dont offer the guarantee anymore. I am still giving only 2 stars because the guy was very rude to me and pricey read more

I made an appointment and asked to have my brakes checked due to a shimmering in front when applying brakes And if need be turn routers and replace pads. I was advised that pads could not be replaced without replacing caliber too. So they checked the pad depth of wear and said everything ok. They vehicle still shimmering when applying brakes. I was told that if I wanted to have disk turned I will need to make another appointment. read more

Korey and his team were friendly, helpful, and professional when we made a last-minute request for an airbag suspension install. Knowing the shop was slammed, we stopped by anyway and were pleasantly surprised when Korey squeezed us in. The install looks fantastic, Jesse even showed us how to make adjustments before we left. Thanks guys! read more

Wonderful people! Fast, reliable and honest! My husbands truck had a nail flatten his tire. I took in, dropped off and it was patched up like new! Love this company. I've never had a bad experience with a les schwab in the 4 states we have lived in. read more

These guys are GREAT. After a backpacking vacation in Lassen National Park we found our car with a flat tire in the parking lot. With the spare we couldn't make it back to Sacramento so we stopped at Les Schwab. Not only did they fix the tire and put it back on the car at no cost, they also took out our heavy, dusty backpacking gear so they could put the spare back in the compartment and loaded the car back up. Again, at no cost! Highly recommended!!! read more

The customer service is about the only thing good going for this place there tire prices are OUTRAGEOUS.!!!!! EVERYTHING IS TWICE THE PROCE A SHOP DOES IT FOR ?L, YOU WAIT TWO plus hour Everytime your here even for small things. I came in to get my tire patched and it's never that simple it's always some excuse that I need a new tire. So I had no choice if I wanted to drive off the lot to buy a tire cause he said he moved the tire off the rim already. So I ask how much and to my surprise he said I get a road side hazard credit if $40! I was like wow cool. So how much tire? He said $30 MAX. BUT PROBABLY$20. SWEET. I wait and hour and a half longer and what do u know. They ring me up and it's $62! Like fuck. Your gunna tell me with $40 off my tire was $62???? It's a used tire that makes the full prices $100!!! That's insane. I've asked how much for all 4 new one time and it was $380. The tire place across the street gave me all four new tires for $180. Screw this place read more

I don't know of any place in Redding where you are treated better or fairer! I have been to this Les Schwab on at least 10 ocassions over the past 3 or 4 years and have received excellent treatment. They checked my tires and aired them for free on at least 4 of my visits, repaired flat tires for free, and today the shop boy and his supervisor spent at least 30 minutes fixing a TPMS sensor problem. Again, no charge! Great people and business! Thanks, Les Schwab! read more

This place is great I would highly recommend! The service is great ! Was greeted right away and got right in. I was really upset because we had gotten a tire patched at another place and the tire we had gotten patch had went flat and the place refused to fix it so we came here looking for options and we found a solution! They told us they would fix it for us for free! Plus they told us what sensor was out and checked out our brakes! So awesome! I will be back here to get my brakes and my sensor fixed ! They have amazing staff and they really just helped us cause we were in a tough spot. read more

Called and ordered tire tubes, saying would be in half hour. Told would be ready. Had to wait, fortunately only 5 min, still disappointing. read more

Above great! Accommodating professionals. Called day before appointment spoke with Jessica who explained their covid protocol. When I arrived for appointment she moved a chair outside for my wait! (I'm allergic to tire smells, and wanted to protect myself from unmasked clients.) I thought her action went above my expectation. Noah serviced my vehicle, listened to my concerns and answered all my questions. He was approachable and delivered his explanations with expertise, simplicity and confidence. Another friendly worker inquired as to my well-being (since I was sitting outside.) Each of my experiences at this location has been more than five stars. Thank you. A satisfied customer. Carolina G read more

They told me they do complimentary wheel alignment checks so I took the time off work so I could schedule an appointment. Got my car in and then they said it's not free and that if it's out of alignment they will automatically do the alignment and charge me for it. What a waste of time and money. 2 hours off work and gas to get there and back. Ill never go to Les Schwab again. Con artist company. read more

I have had many stops here from tires to transmission they are fabulous!! Each time they got me in right away. The front desk personnel have been professional & kind . Very knowledgeable on all product. read more

The other day my wife had to take her car in to get a new set of tires for her car. The staff there was extremely helpful in finding the tires she needed and getting the best price. She also scheduled for her car to get an alignment for the next day after installation of her new tires. When she brought in her car the next day she indicated she needed to be out in an hour or so. They marked up the work order indicating the time constraint and said no problem. Amazingly they had all four of her new tires mounted balanced and a four wheel alignment completed in something like 45 minutes. Needless to say my wife was extremely happy. It is service like this that will make us return customers. Two thumbs up for the staff at this center. read more

We were driving back to Seattle from San Jose on Saturday 12/29, and got a flat 45 miles up I-5 in the mountains. Due to an issue with our spare we were stuck. Got towed to Redding, now 4pm on a Saturday afternoon during the holidays. The hubbie is making phone calls all the way down in the tow truck trying to get the tire we need for our Explorer. Good year was NO help, tho is what their tire we needed. After calling all the Goodyear dealers in the area we tried Les Schwab. We pulled into their parking lot at 4:55pm (they close at 5). Jesse was great! They stayed after hours, gave us an option that would get us back on the road Saturday to get home on schedule. They were courteous kind, and went beyond to help us. I'm a fan for life! read more

These guys were lifesavers. After an awful experience with a local tow company, we called Les Schwab to change our RV's blowout on the 5 freeway. They were there within minutes of calling and changed the tire on the spot. They also secured loose wiring damaged in the blowout so we could safely drive back to their shop to replace the other front tire. Best customer service which was much appreciated after sitting on the side of the road for 4 hours while waiting for an elusive tow truck. read more

Excellent tire shop! We needed to replace all 6 tires on our RV; called them at 9am and were taken right in when we arrived at 10:30. They had the tires we needed in stock and had the job done within an hour. Friendly, clean, efficient--definitely a great operation. read more

Where all the employees have great customer service and are super cute lol had to make a stop and they were plenty helpful. Better than my Les Schwab in my hometown. read more

This location seems to be a better choice in town for les schwabs. Came in to get my rear brakes adjusted, a simple fix but things like this are free at schwabs. I have bought tires and services from them before but it's the little things that you can come in and get your car looked at that makes the difference. The idea is that they help you and you'll come back later. . . which is true. When it comes to tires and tire service, batteries and some of the complimentary services they provide, it's a no brainier. read more