I had my serpentine belt replaced at this shop before leaving on a trip. Ron was great about getting us in last minute to do the repair, and I appreciated that at the time. However, shortly afterward -- while we were out of town -- the serpentine belt came off completely. We were stranded for hours with my kid being put at risk at a side of a road and had to find an emergency mechanic to install a new one properly. A newly installed serpentine belt should not come off if installed correctly, which raises serious concerns about the workmanship. When we called the shop while stranded, the phone was answered, but Ron was unavailable and busy at the time. We were left to figure the situation out on our own. When I went back on Tuesday, Ron wasn't there, and the staff present seemed annoyed that they had to reimburse the emergency repair cost. Although the shop refunded what I paid the emergency mechanic, they refused to refund the original amount I paid them for the repair that clearly failed. If a repair fails due to improper installation, customers should not have to pay for that failed service. I am asking the shop to take full responsibility and refund the original payment. I hope they choose to stand behind their work and make this right. Until then, I cannot recommend this business. read more

The guys at Point S are great, and have amazing service, I ordered a set of Method wheels from them and they look amazing on my truck, couldn't be happier! read more

Redding Point S - Truck - Tires Near Me - Redding, California

Ron at Point S , is amazing , and knowledgeable in his field . My husband came in with a problem and they took great care of him going above and beyond. Thank you Point S Tire , and Merry Christmas. read more

Amazing customer service and quick! Was out of town visiting and battery died they were wonderful

Took my 2019 Nissan Sentra in for a front brake deglaze. I had no problems with my front brakes prior to service at Point S, other than the high pitched sound of the glaze. When I left Kelley charged me almost 100.00 less than the quote and told me the tech noticed my rotors were warped. Why not turn the rotors that day? I was suspicious of it, but I had things to take care of that day. Kelley told me driving up and down Buckhorn would warp my brake rotors. Also suspicious. The drive home proved it was far more than just slightly warped rotors. The entire front end of my car would shake if I used the brakes at even 20mph. I then took my car to D&L motorsports to fix the alleged warp. D&L Motorsports pulled my rotors and they had deep gouges from a grinder. I had to replace the front brake rotors and the pads. read more

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I took my car in with $18,000 miles on 40,000 mile tiers and they would not honor my warranty said it was cause I didn't rotate my tiers . I took in proof that I rotated them then they said it was because my car was out of alignment, but I could buy new ones with alignment for $650 for the cheapest tiers they have. I can get the same deal at wall mart for the same price. But I do think they should honor my warranty cause I paid for the dam thing. read more

Employees are mostly friendly, but are a little pushy and seem not too interested in answering questions. Have purchased tires here, but found better service (and prices) at Les Schwab, Big O, and Costco. read more

They have fixed issues that Lithia Toyota created three times now. They are super professional, friendly, honest, and reliable. I've taken it in for something I thought would be very expensive and they were honest and said it was no biggie, just a $5 part. Really love this place. read more

Having free brake inspection solved a grinding noise in a rear tire. Kelley arranged for an appointment and they just cleaned the drum and said have a nice day for no charge. Highly recommend! read more

GREAT service: fast, knowledgeable, and friendly. Both Don and Ron answered all my questions ACCURATELY. That, as you know, can be hard to find. The BIG truck tires that I bought were at the LOWEST price, not just in Redding, but also compared to the prices found on the Internet. I absolutely recommend this business! read more

Stopped by for a quick tire repair and rotation if they had time. No other customers in the shop as it was 8 am. They told me it would be 2 hours for a flat repair and rotation. I asked to make appt for quicker service he told me they didn't have apts available come back later when you have 2 hours. I asked if I came back later in the day if it would take less time. (Never has it taken that long at any tire shop unless very busy again no customers at all in the bays..) He rudely said it'll probably take longer who knows. I declined and left and went to Tire Cobbler up the road. The guys working there were awesome. Polite and quick. I was in and out in under 30 mins. That's more like it. Manager here isn't looking for your business. Call the local guys instead. read more

Quick and reliable service from Todd and his crew. Had a leaky tire that was handled with ease. I'd come back again.

I've been to Point S on 2 occasions, both times as a walk-in. This business really impresses me! Their customer service is stellar. I'm acknowledged immediately upon entering the door. The guys behind the counter are welcoming and friendly. It's as if they actually enjoy being there! Highly recommend!!! read more

We love the service we get here Don goes above and beyond to take care of us and keep us coming back ! He keeps his prices reasonable and will match to keep your business! His staff is timely and clean . Very professional. read more

If you need a service done that these guys can do 100% go to them. They're amazing! Greatly priced, very polite and professional. Wont try to scam you out of money and will actually try to accommodate any budget. Super clean and quick as well! read more

We had occasion to purchase tires at Point S Tires in Redding, CA. This was the first time that we had the opportunity to deal with this business. The service writer Don was extremely knowledgeable, helpful and professional and provided us with several choices regarding the tires we needed. The installation was done quickly and competently and we were in and out of there in less than an hour. Another of the employees, David, answered several questions for us and was also pleasant to work with. We would highly recommend this location for any work you may need on your vehicle. read more

Daniel was extremely nice and helpful, would recommend this place to friends and anyone.

Just honest and great ppl here. They've gone above and beyond for me. The guys up front were honest and I didn't feel like I was getting taken advantage of like I do at the other corporate tire guys. I would recommend this place over all!! read more

These guys are super honest and helpful! Glad I chose to take my vehicle here after a not so great experience elsewhere.

We had stopped in Redding for lunch on a Saturday afternoon driving from San Jose, CA up to Bend, OR. After lunch we found the old battery in our 2012 Outback had finally given up. Walking up the street to the Napa store didn't work since, sadly, they were closed on a Saturday afternoon. We saw the Point S sign down the street so just walked right in. Daniel volunteered to drive us back to our car... got it jump started... and we followed him back to Point S to install a new battery. At first they didn't think they had the right battery in stock so ordered one for quick delivery. But on closer inspection figured out they did, in fact, have a cheaper battery in stock. So thankful to Daniel and the helpful crew at Point S for getting us back on the road. Thanks!!!! read more

On trip to Oregon we had 3/4 tires delaminate, as we looked on google and drove around parts of Yreka looking for tire store on a Sunday, we thought we were stuck. I googled tire repair near me, and found Point S. Sunday morning they answered my call and opened shop up just for me to replace all tires. They were professional, fast, and most of all convenient since it was a Sunday and every other tire store in 100 miles was closed. read more

Redding Point S - Tires Near Me - Redding, California

Great service and they saved me money! It's nice to go somewhere that doesn't try to overcharge or patronize you. They also very gently woke me up from an accidental nap (hahaha I'm so tired). In summation, I'm loving my newly aligned car! read more

Called a bunch of places that never picked up. These guys picked up and Daniel was super helpful and friendly, as well as honest. Told me I didn't need all four tires replaced. Just some additional air to PSI 35 because we had a cold week. Their honesty and availability will have me coming back! read more

Just bought tires here and both desk people I dealt with were very knowledgeable and willing to advise me and explain what was important for my decision, as I was going to a completely different kind of tire. All is as they said, and I am so happy with my purchase. I would come back here again, and would recommend them to my friends. Also, they have a nice waiting area. Thank you! read more

I usually go to another tire place but my son told me to try this one. The clerk seemed to know what he was doing so I took his recommendation. His price quote was about $60.00 less expensive than the competitor for two tires. When I went in to have the tires changed, it took only about 30-40 minutes and I was out the door. Usually, I have to wait about 2 hours. The waiting room is very comfortable. The shop is located in the old Miller auto center and it is nice, clean, and professional. read more

Recently purchased a new battery from this location. The shop is pretty easy to access, and the staff is helpful enough. They ordered my battery from somewhere in Redding, because they didn't have my model on hand. They took an awful long time to get my battery delivered... so after a half hour past expected delivery time, I wandered across the road to Starbucks to grab a java and leer at strangers. Half hour later or so, I'm called to shop. The battery cost a bit more than was expected... but that wasn't the end of the world. The end-price was about 25% higher than the same battery elsewhere around, but once it was delivered I felt like they made me a priority. I priced four new tires while I was there, which, mounted and balanced, again came out about 25% more extensive than elsewhere locally. I held out non these. Pro: fast when parts on hand. Con: non-competitive pricing read more

Our Subaru's battery died on a Saturday morning when we had 490 miles to go on our trip that day. We bought a replacement battery at a parts store, but they weren't able to install it for us. After almost twenty minutes of desperately trying to find a service or mechanics shop open on a weekend morning, we called the Redding Tire Factory. They told us they could put in the new battery as soon as we could get a jump and drive over, and that they only charge $10 for the installation. Sure enough, someone was available as soon as we pulled in, and had our new battery in place in a matter of minutes. We were able to continue on our way within 20 minutes. This was absolutely the best experience we could have had with a problem that could have seriously interfered with our trip home. Thanks, guys! read more

Been taking my vehicle to them for year before they were Point S & service has always been the best.

The guys of Point S Tire Center are outta ths world stellar! Tk my car in to hv the tires aired. Walked out w bumper-to-bumper courtesy inspection and a date for Saturday night! Whoop! Whoop! Hd my car in @ another "reputable" automotive repair shop earlier this year. They charged me $50 jst to check my brakes! Not to wrk on thm - check thm! Hmmm....nw I knw wht it REALLY means to be "brake checked" Point S provided a detailed inspection of 3 or 4 pgs ranging in severity as to wht my vehicle ws in nd of (nt that I understood any of it). Pretty sure the Forrest Gump lkng expression on my face totally gv me away cuz the guys were lk OK explain it to her lk she's 5! Rofl They also rotated the tires, ck'd the brakes and topped off fluids! They're so much more thn jst a tire shop-who knew? Ck em out! O! Ladies...fix ur hair & make-up first read more

We have had great experiences bringing multiple family vehicles here for service. I recommend PointS to anyone who is looking for car services. They are quick and helpful. We had a couple issues come up months aftfrom a service we received and they made sure to make it right and correct the issue. I will be back for future services. read more

If I could give zero stars I would. I tried to support the local business instead of going to the big box stores when I purchased tires for my Ram 3500. Ended up that was a huge mistake. 10 months ago I went to Point S Tires and purchased the recommended tires from Don which was the Goodyear Wrangler Kevlar Adventure tire. First visit and tire installation went pretty smoothly no complaints there. However fast forward 10 months my tires are wearing at a rapid rate ( I'm down to 50% treadlife, and I am not an aggressive driver nor do I load my truck down, this is my grocery getter and I drive maybe 20 miles a day mostly on city streets.) On Saturday July 29th while driving down highway 44 my truck began to shake and the rear tire was making a loud noise, we started to pull the truck to the side of the road when the sidewalk blew out. Thank god my truck didn't roll or the tire which went ricocheting down 44 didn't hit another car. Things could have been drastically worse. We changed the tire assessed the body damage and continued home knowing that Point S was already closed for the weekend. On Monday I called down to inform them of the situation and spoke to a Ron who informed me we needed to bring the tire in with us to receive any type of credit. I informed him I had the scrap that was left on my now damaged rim and I could bring that in as I don't play on highways and no intention of retrieving the tire from 44. Once I made it to the store I was informed that I'd only be receiving a credit of $153.00 towards a new almost $400.00 tire since they go off tread. Mind you those are supposed to have 60,000 mile warranty on them and after about 10,000 miles 50% tread is worn off. Don then mention he never recommends this brand because they do not last. 10 months ago you did recommend them!!!!! Frustrated but needing the tire I purchased, with the agreement to bring my truck back the following day to have the tire corrected and rotated to the front to not cause problems with the rear-end and differences in tread. Tuesday I dropped the truck off at 8 in the morning and picked it up on my lunch. During my lunch I spent the majority of the time either on the phone with them asking why my tire pressure sensor is no longer working or taking my truck back because they did not rotate the tires as Don recommended which Ron chose to argue about and should "probably not harm the truck, to keep the tire in place he front." With an agreement to come spend a second lunch hour with them while they fixed what they couldn't do right the first time I left again. On Wednesday I took the truck back to them to have them fix the tire pressure sensor and rotate the tires. Over an hour later I'm informed they can't figure out the problem and I should take it to Ram to diagnose because they'd feel bad charging me for a$60.00 part that probably won't fix it. They believe the wheel well was damaged and that's why the sensor isn't working.........yes the wheel well was damaged when the tire blew. So now here I sit with 3 tires at 50% tread life that I do not feel safe driving anymore that came at the recommendation of the store,1 tire that cost me another $275.00, a truck with body damage, and a sensor that isn't working correctly all due to the crap tires Point S sold me. If I had gone to Les Schwab or America's Tires they would have replaced my tire free of charge (I called and verified that) probably right the first time and most likely worked on fixing the sensor not just leaving me with the problem, and a truck with body damage. Thanks Point S I will never recommend you to people. Lesson learned stick to the people who have always treated you right, are known for customer service, and reliability. read more

Redding Point S - Tires Near Me - Redding, California

I can't say enough about this company. They are honest fast and very friendly. Thank you for helping with my new tires.

Outstanding customer service. Wife and kids broke down coming back to Seattle from Sacramento. Talked to Don explained the situation and they were able to squeeze the repair in so my family wouldn't be stranded. To Don who I chatted on the phone with. Thank you for taking care of my family and my truck. Nice to see gentleman and good customer service are still out there unlike the ford dealership. Hats off to you and your guys. Thanks again read more

Excellent customer service, fast, honest and quality work. The facility is nice, clean and comfortable. I would give more stars if allowed!

We had a punctured tire and took our van to Point S. Don at the front desk was extremely helpful and friendly and they checked and fixed our tire within 30 minutes all for free. read more

These guys are great! They were able to squeeze me in on a Saturday for an inspection on a car I was thinking about purchasing. They were very thorough and honest, pointing out everything I should be aware of. A bunch of great honest guys at this shop and I will definitely be back in the future! read more

I won't take my vehicles anywhere else. For anything. We have service done here, repairs done here, and I just bought a set of 4 really good tires for my wife's car for a great price. Great job, guys! read more

It's the only place in Redding that I will get my wheel and tire work done. Have dealt with them twice and have been more than satisfied both times. The rates are reasonable, the service fast and the staff helpful. Can't ask for much more. read more

I got tires at Redding Tire Factory about a year ago. I live right around the corner and they are open on Saturdays, so super convenient for me. These guys, Don and Ron, (but all have been super helpful) are awesome! I had a key stuck in the trunk of my car, hence open trunk all weekend. AAA & Ron tried to get it out. No go. Ron gave me a mechanics name, Rick at R & R auto truck repair. Sean & Rick charged me $0.00 to fix my car! read more

The staff and service here is Great!!! Super helpful and always a great job! They have changed my battery and I've had several oil changes. I know my car is in good hands when I bring it here and I will definitly keep coming back! Thanks guys at Tire Factory!!! read more