I have been coming to Les Schwab since they opened. They have always provided excellent service. From tire rotation, oil changes, new tires, alignment and brakes are the things that I have had done but I know they offer much more. Today I came in because my car was leaking oil. I had made an appointment at the local dealership but then realized that I should drop by Les Schwab first. After explaining that my car was leaking oil but before I could even ask, Mike asked me "So do you want us to check it out for you?" After replying yes that would be great, Mike informed me that it would be zero charge. They quickly had my car up and checking it out. Mike updated me that it was a bad oil plug, that they had already ordered it, told me it would be there soon and they would have it fixed shortly. AWESOME!! It makes me wonder if the dealership would have been as honest and quick. I know definitely not as inexpensive! Thanks, Mike and to the whole crew at the Tracy Les Schwab for always providing excellent service! read more

I came in this morning to request a pre-trip safety check on my GMC Terrain. A few minutes after checking in, my service technician Matt informed me that one of my tires wasn't safe to travel with, but unfortunately they didn't have my tires in stock. Matt took the initiative to make a call to order a new tire and it arrived later this afternoon. He reached out to me, informing me that the tire arrived, at the time he called I was in a work meeting and wouldn't be out for an hour or so. He reassured me that he would wait, even if was 5 minutes before closing, he would ensure my vehicle was repaired and safe to drive for my long trip tomorrow. My tire was also covered under warranty so all of my services were complimentary. I was so impressed with his commitment to excellent service and customer satisfaction. It was a pleasant reminder of why I am a Les Schwab supporter. In addition to all of his efforts, his attention to detail is impeccable. He noticed I just got my oil changed and recommended that I come into Les Schwab the next time my car is due for an oil change. I had no idea oil change services were offered at this location, but now that I am aware, I can't imagine taking my car anywhere else. Thank you Les Schwab and Matt for exceeding my expectations and helping navigate through the repair process. With Gratitude, Vanessa read more

Upon entry it is a clean and open space. I decided to sit in lobby and take care of work projects in the spacious waiting area. Make sure you say hi to Kailee and Jeff. Both were so honest, efficient with time and above all kind. They also take time to explain and give education if there is an issue to understand options. Overall the staff is really welcoming and HONEST. The capital letters are said for a reason. You can trust what they tell you is what you need. They will never give you suggestions to upcharge. The value you receive between customer service and trustworthy options for your vehicle will leave you feeling secure. read more

Les Schwab Tire Center - Tires Near Me - Tracy, California

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Good people. Treated me nice before I became a member years ago Pricing is reasonable Completes work in a timely manner read more

Tracy California Location: I am very sad to say that this place has gone downhill in recent years, and it just isn't what it used to be. From overpriced tires to using cheap MOOG parts to rebuild front ends, you are better off going elsewhere. They quoted me over $3k for a front-end job! Baffled by this, I used their quoted part numbers and found every exact part on Amazon for 1/4 of the price they were quoting me. I understand that part markups are an inevitable part of business and their overall profit margins, but 300-400% markups (compared to Amazon) are ridiculous! I saved thousands of dollars by ordering the exact same parts myself off Amazon (If I'm going to use MOOG, may as well get it cheaply). Also, after rebuilding my front end, I wanted to give them another chance and brought my vehicle in for an alignment. Long story short, they didn't center my steering at all, so my vehicle still wasn't driving straight despite me paying them to align it. I had to go to Amigos down the road and pay them to align it as well. So Les Schwab essentially took my money and did nothing. I have spent a great deal of money here in recent years, only to leave disappointed every single time. They used to give much better service than this, but with how slow they are, even with an appointment, you're honestly better off going to Costco or America's (Discount) Tire and getting higher quality tires anyway. read more

It's been a long time since I've had a great experience from a business that has a proven track record but I'm giving my opinion with the intention to promote personable experience and an awesome experience. I made a appointment with them and I of course was a lil early, I was getting my wheels balanced and was waiting and the communication was great and the staff from Miguel to Kim to the tech whom delivered the car up front. They all did a great job and I left very pleased with what I needed done read more

Les Schwab is Awesome! Great customer service. Very personable and professional. They are my go to guys and gals when it comes to my repair needs and replacement of tires for all my Mercedes. They Blow away America's Tire by far in my opinion. read more

Mike at the Les Schwab in Tracy, CA is great. He genuinely lives out what Les Schwab stands for--honesty, integrity, and putting customers first. Every time we've worked with him, he's been attentive, kind, and willing to help without rushing or pressuring us. He takes the time to listen, explain things clearly, and make sure you feel taken care of. We've had multiple experiences with Mike, and they've all been consistently positive. He's a big reason we keep coming back. Thank you, Mike read more

The staff at the Tracy Location is so nice and friendly. The guys there go out of their way to make sure that my car is safe and the wheels and tires are in great shape. Mike is a great manager also the front counter staff is awesome as well. read more

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I called to get a quote for wheel alignment, the gentleman spoke with me did not ask what kind of car I have so I assumed these prices are for all AWD. However, I made a special trip and went to the store, just to find out that for my specific car the price is much higher. Had they provided clear accurate information on the phone I would've not been surprised at the counter after making a special trip out there and not waste my time. For this reason, I'm giving it a one-star review. It was my first visit and definitely will be my last visit. read more

Mike was super helpful and informative. Very patient with me talking about my trucks problems and giving recommendations.

Got my car done here, when we pulled up one of the workers was staring hard and was super rude when he came up to us. Was verbally quoted a number over the phone ended up paying $1k over after they had our car all fucking day. Couldn't even give us a call to tell us what the actual charges were when they had our car ALLLLL DAY. Please take your business elsewhere I feel fucking scammed and I'm so mad. Bad customer service all around. Was also told I should've called before buying the tires online to see if they actually were in stock when the website said they were in stock..... read more

I will only buy Tires from Les Schwab! My 18 year old son is in Long Beach, and we were 6 hours away from him, he had his rims and tires stolen in the night. We called Les Schwab in tracy and Mike called their Riverside shop. It is Easter weekend and every tire shop closed early. The Manager Matt was able to get my son wheels and tires and brought them to him. Their customer service is outstanding!!! Thank you for helping my son and this worried mama! You have our business for life! read more

When I called I stated that I needed to be out in an hour and was told to come on down, that would be doable. I needed two tires replaced. After waiting for two hours I asked about my truck and was told it's been a three hour wait all day. That wasn't mentioned on the phone, by the lady at the counter, or by the guy that wrote up the order. I tried Nate. They dropped the ball again. Calling your competitor across the street. read more

Excellent service, good prices and the manager Mike and all his technicians provide great customer service! We just purchased all new tires for two vehicles from them in the last two weeks and highly recommend the Tracy Les Schwab Tire Center. read more

I called Les Schwab before even going there and asked for a estimate for a set of tires meaning all 4 tires he then tells me after looking it up $217, I then said for all 4 tires and he said yes , I didn't think nothing of it I had seen a Walmart tire price at 49.99 a tire so I was thinking ok maybe that's just the cost of the tires then they charge the tax and hourly install, nope ! I drive over takes me over 30 mins I start talking to him and I said hi I'm here for the $217 what is the cost with tax and install he then shows me a paper and says it's about a little over 10. I'm like 10 what I look down and my 2002 Dodge beat up Dakota is about to get a a 1,000 and some change tires , I looked him dead in the face and the looks at me like this is normal, at that point I didn't even want to argue I just said no thanks , I went across the street to Walmart got those same tires for $400 with a 60k warranty. Les Schwab isn't what it used to be that's for sure read more

Les Schwab Tire Center - Tires Near Me - Tracy, California

Good luck if you have any custom items near your tires. Every single time I've brought my car in for tire replacements, the custom stem covers my wife bought me for my birthday disappear. I have to force the tire mechanic to go looking for them and luckily, they were found, sometimes in the trash. This has happened at least four times, this time though, I forgot to check and now they are gone for good since it's been a few month's since I had the work done. Calling the store is hopeless, and they don't even suggest that they will replace them for me. Thanks Les! Got a reply from someone in the corporate to contact the local store manager, but I had already done that and heard ZERO back. Waste of my time. read more

I was really shocked & disappointed. I had an appointment plus I showed up 30 minutes early to have my brakes and rotors replaced and I ended up without my car for the entire day (7 hours!). I waited in store for about 1.5 hrs, then I asked the guy at the counter if he could check how much longer & he came back saying 1-2 hours left. I chose to go home and wait & it's a good thing I did because it took nowhere near 1-2 hrs! Which I was not expecting at all. Plus the communication sucked all around. I told the guy who checked me that I wanted new brakes & rotars. I explained how I know I need them, that I had paid for the front ones to be replaced recently & now it's time for the back because it was $400 when I did the front and I couldn't afford both at the time. I also explained that the car was making the usual noise and shaking the whole car whenever I used the brakes. But when the mechanic came to talk to me he had NO CLUE about any of it. He told me he couldn't get some part off without damaging my brakes so I'd have to come back when he has the right tool to take it off. When I explained to him that I'm getting new brakes anyways the man was shocked. I explained everything to him & he was very irritated because the guy never said anything so he pretty much wasted our time. On top of that the price was outrageous! Over $500 for brakes/rotars is absolutely absurd. Had I known it was going to cost that much i would have went elsewhere. They didn't mention cost until it was time to pay. I should have asked, but I genuinely didn't expect it to be more than $400 since even the $400 I had paid for the front was ridiculous. They completely robbed me. The only good thing about this place was that they were willing to provide me a ride home & a ride back once my car was done. I would never use them again, absolutely not. read more

Today, we had the best Customer Service Experience. We were on the freeway and hit a road hazard. Soon our low air pressure light came on so we headed for Les Schwab in Tracy. As we entered the Parking lot, our tire blew out and we limped into the Les Schwab parking lot where Mark ran out and greeted us. He immediately reassured us that he could help us, took our keys and moved our car into a bay. We went inside and were immediately greeted by Kiley who started our work order. Mark inspected our tire, explained why it could not be repaired and gave us 4 options for a new tire. In less than 45 minutes (and it was Saturday), we were on our way again. Thanks to Mark, he put the "Extra" in the word extraordinary customer service. Kiley and Mark together have made us a Les Schwab customer for life. Thank you. read more

The Les Schwab team did an awesome job on the suspension of my 85 corvette. They cleaned the parts before reinstalling, price was fair, and everyone was pleasant and professional. I appreciate Miguel for taking the time to research and locate the parts for this 40 year old classic, and Ryan for getting it done on time. Ryan's white shirt was all covered in grease, and my parts were all nice and clean. Highly recommended . read more

Terrible timely matter, was told I will be getting flat tire patched up within 20 minutes. Waited over 45 minutes with no result. Female (Manager) had terrible attitude. read more

My tire center going forward! After two trips to the dealership 23 miles one way to look at my tire that had a slow leak I was told there was nothing wrong. Frustrated I stopped at my local Les Schwab tire center. In 20 minutes they found a nail, patched the tire and I was on my way. Service was quick, representative was professional and Les Schwab has gained a loyal customer. Thank you! read more

I purchased a 2 nd hand Jeep and afterwards discovered my right rear tire was decreasing in pressure very slowly. Because all of my other cars had Les Schwab tires installed I made contact with "Mike" and explained the situation. He told me to come in for a complimentary repair. Upon arrival the lady at the counter ran my account and then the data for my "new Jeep"and she immediately said. "You're lucky those tires are our brand sold by Les Schwab ". Well fix them for no cost. Because these tires are their brand I will always have free repair and balance and complimentary service for the life of the tires. The staff was extremely helpful and friendly. Never treating me as an outsider. Thanks go out to the Tracy, Ca. Les Schwab team. read more

Came in unexpectedly for a flat tire and they were able to see us immediately even thought it was 30min till closing. Appreciate the flexibility and willingness to stay after hours to finish. Price was also reasonable. Thanks so much! read more

Love this company! They've had my back more than once. Great service and customer service. My last 3 sets of tires have all come from here. And probably my next set as well. Thanks for looking out ya'll! read more

Great customer service , went the to change a tire and the were able to fix a popping noise that was bothering me for a long time and no mechanic could find what it was.Great price as well . read more

I thought I needed an alignment. I was advised it was not needed and explained thoroughly why. Rarity these days for an honest shop. Thank you. read more

called for a flat, spoke to mike and he was extremely helpful, what blew my mind was that the tire patch was free, definitely will come back to replace all 4 tires, highly recommended to anyone that needs their tires fixed or new ones read more

I went in yesterday after work to schedule an appoint to hacve new wheels put on my vehicle. I had to wait 10-15 minutes before someone came in to help me. I told that gentleman what I needed and he told me that he'd have to get a manager to schedule it. So I waited another couple of minutes and talked to someone (should have gotten their name). He took my information and told me to come back tomorrow at 4:15. So I did. However when I got there and after waiting for about another 10 minutes, I was told that they couldn't find the appointment and they "never schedule for 4:15". So I waited in line all that time for nothing. I used to have good customer service there and always recommended Les Schwab to family and friends. However that will now change as I will recommend that they go elsewhere from now on as I will never go back again. read more

While my family and I were on a big 5 week western US road trip, we lost a wheel on our travel trailer off the 5 near Tracy, CA. We limped the trailer over to the guys at Les Schwab and Mike, the manager, took a look and noted we would also need a new axle, he spent an hour of his time calling every trailer dealer and trailer repair company in town and in Stockton that he trusted to try and help us out given we were on the road and not local. He ultimately recommended Coachworks to get us back on the road, which did. We ended up getting a new wheel and tire from through Les Schwab to replace the one resting in a field somewhere. Thank you Mike for your kindness toward my family that day. Class act and top notch service. read more

2 punctures in the LR tire, done with no charge. It was quoted $20 and that would still be very reasonable. read more

Les Schwab Tire Center - punctured tire! - Tires Near Me - Tracy, California

Les Schwab in Tracy is my favorite place for alignment and tire needs. Jeff and Ken are the ones who help me out and they make sure I get the best service and the best possible tires . My last tires lasted 77979 miles and I wanted ones comparable to those. They came with the car from the dealership. They worked with me over several months while I shopped around and compared Les Schwab to Costco and the Ford dealership. I went with Les Schwab in Tracy for the overall quality and the customer care. read more

Checked into the grant store Jeff and Dave took good care of us, fast service, all because of Mike from the Belmont location went out of his way to reserve us a tire. Thanks Mike we have been with les Schwab since 2012 never disappoint thanks again, read more

I don't know about all the Les Schwab but the one in Tracy, everyone is awesome and super nice there, I will go there 1st if I need anything, I make sure I will give them my business if they offer the services, specially Mike and Jeff excellent customer service read more

Excellent customer service (as always). Made an appointment for the next morning for tire rotation, pre-trip checks and an oil change. Was informed the constant oil change service was a new thing, which is very convenient! Love this location. Fast service, great people, great value, and very professional! read more

Tried this place again. Save yourself time and go to America's Tire. Even trying to get a tire patch is somehow difficult.

I had a flat tire and went to a different tire shop, they told me they cannot repair the tire since I use a tire repair kit to plug the hole and try to sell me new a new tire. Decided to go to Les Schwab for a second opinion and they were much more knowledgeable. Told me why the tire was useless base on what they saw. Also told me to contact the place where I got the tire since there should be a road hazard warranty. I did contact the place that I got the tire and they told me they are able to replace it without charge. This Les Schwab location never try to sell me anything, just provide knowledge which was very helpful. Because of this, they will have my business in the future. read more

Every time I come in for service, I always leave feeling relieved and happy I took my car to Les Schwab. Would like to recognise Aramis and Jeff for impeccable service Thanks so much, guys! read more

Recently took in my truck for a front struts replaced and asked for an alignment. It was not out of alignment, and not needed and they didn't charge me. I highly recommend this company. It's a very honest business. Been going here for years. read more

Hard to trust a business who doesnt respcet the customer times. I was told that my simple flat will take about an hour. So I decided to cancel my ride and waited. After an hr passed, i looked outside and asked the receptionist about the wait...damn she is rude and said another half an hr. Its now pass the half hour yet my car has not moved. Hopefully, it will get done sometime today. If I knew, I would taken my business elsewhere. Dont think I will come back after today. read more