I'm late in leaving this review but you won't regret buying their quality tubs, and the service…read moreafter the fact is the best I've ever experienced. Dave the owner, and Arnie our sales person, came out to our house at no charge 5-6 times to help us out as we were rookies with Hot tubs. They truly want their customers satisfied. The product is high quality...it's definitely worth the price. Thank you Dave and Arnie, sincerely Tom and Jen Kilker.

Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

Rating a 5 star review only directed to ace service Tech Bibi for his Technical skills and…read morecommunication skills. Wahoo pool My pool is only 3 years old and needs pool finish and tile replaced due to poor quality, materials, work and apparently poor supervision. It is out of warranty and the cost to replace and repair is all my responsibility.

Our pool was finished in April of 2026. We had a great experience with everyone at Wahoo Pools…read more Thomas gave us great advice on design and worked with us on the price for the pool we wanted. Jim was fantastic to deal with during the construction and a special shout out to Bibi who has the patience of a saint and explained everything we needed to know to run our pool. we were fortunate to have Bibi as our "Pool School instructor." We absolutely love our pool and are so thankful for everyone involved who made it happen for us. We will definitely recommend Wahoo Pools whenever we get the chance. Dave & Claire O'Brien

Tampa Bay Pools installed our pool using an obsolete Jandy chlorinator that was discontinued 10…read moreyears ago. After 6 months it stopped working. We have had difficulty with the Warranty Department since installation. I had them out 5-6 times to fix the auto leveler and auto filler. They always come when I wasn't there and said they could not find an issue. The last time they came I stayed home from work and showed them specifically. Turns out that both were clogged up. Now they are making us jump through hoops just to get the chlorinator repaired and again they don't believe me that its obsolete. When you get your quotes for installation make sure you require that they use the most current and modern components; have them spell it right out in the contract. Still waiting on the warranty department to come out... its been 2 weeks.

I would not recommend Tampa Bay Pools for pool installation, repairs or anything else…read more Tiles were left broken and rusting. TBP refuses to honor their own warranty for months and months. They never responded to a single telephone call or message. They play the blame game with their own subcontractors. I recommend finding a company that belongs to the Better Business Bureau.

My wife and I had a new pool, with saltwater system, installed about 1 year ago. We started using…read morePinch a Penny in Apollo Beach, but I have never been a fan of the employees at this store. That said, we decided to travel a couple miles further thos past Sunday, and visit Leslie's on Big Bend and US Hwy 301. In short, I will just say that they were AMAZING! They were a bit busy, so they greated us, let us know they would be with is as soon as possible, so we looked around the store while waiting. Shortly there after, we were approached and greated by Lynn, and let me just say, she is AMAZING!!! We explained what we had going on with our pool, she made some recommendations and put together a short term plan in order to get things right with our pool. Her plan was presise, came from a position of knowledge and experience, and was not one made up of costly chemical after costly chemical! We got home, executed to 1st two steps of the plan, and in litteraly 3 hours time, we could see a signifigant difference in our pool!!! All said, Lynn is a ROCK STAR and truly represents the Leslie's brand in the absolute greatest light. Besides her knowledge, which was amazing, she has a certain something that is inherent and often can not be taught, CUSTOMER VISION!. Lynn has earned us as a new Customer and one that will be with Leslie's, for the long haul. And to Leslies "C" Suite personnel, Lynn should be made the Chief Training Officer for Corporate!

I will just say that I had a totally unacceptable experience recently with the terrible employees…read morein this store. As a 10 year customer, I was very dissatisfied and disappointed with the regional manager's response to my report of the poor treatment that I received. I will be taking my business elsewhere from now on.

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

Check out this beautiful pool James designed for our family. Each detail was customized to what our…read morefamily needed. I really enjoyed working with James and Andrew at Splash City Pools

From the owner: Residential and Commercial Pool Building and Resurfacing. We will upgrade and transform your ideas…read moreinto a reality in your very own backyard.

At the beginning they sound great But after the payment…read morethey will never service u or fix any problems They won't even schedule a time to review the issue and they told me I am harassing them by asking to fix their default work

This company is underskilled., Finishing the project in a timely manor becomes discouraging. They…read morehave trouble with not ordering the proper amount of materials, that also prolongs your project. I'm sure you have all heard of the two monkeys and the football. The quality and lack of years of experience is a short fall in the remodeling catigory. Beware... Get more than one estimate. If you want cheep and a final job that just looks ok, then give them a call.