I'm late in leaving this review but you won't regret buying their quality tubs, and the service…read moreafter the fact is the best I've ever experienced. Dave the owner, and Arnie our sales person, came out to our house at no charge 5-6 times to help us out as we were rookies with Hot tubs. They truly want their customers satisfied. The product is high quality...it's definitely worth the price. Thank you Dave and Arnie, sincerely Tom and Jen Kilker.

Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

Locally owned small business with very friendly, helpful and knowledgeable staff. Great selection…read moreof hot tubs and excellent customer service. Highly recommend. Best in the Bay Area.

We've had our pool for two years we love the pool we did start having an issue with the liner after…read morespeaking with the owner he has agreed to help us have it replaced

Changed from a salt system to chlorine back in June 2025. By July 2025, I started noticing a lot of…read morechemical spillage stains on my pool border paint. Immediately asked Rick to be careful and sent pics. Problem continued with staining in various places and sizes. Since January problem has worsened to the point that it could no longer be ignored. Asked Rick to meet me at property to work out the problem. He immediately quit with no notice and will not address the damage to pool deck.

My experience with Touch of class has been wonderful. Rick came in and cleaned up my pool after…read moresevere neglect by another company. My pool looks great and the service is consistent. I recommend to anyone looking for an experienced pool professional.

I was having problems with keeping my pump primed so I brought my filter top and pump lid in to get…read morethe o-rings switched out. Three employees were so helpful at making sure the job got done and at one point they all could have given up but they didn't. Thank you so much all of you. You saved me hundreds of dollars because I had an appointment with Red Rhino the next day if this didn't work.

Benny is the best pool service tech! Always friendly and smiling. Keeps our pool crystal clear!read more

Stopped in looking to replace a pool light. She asked a few qualifying questions but like pool…read morepeople they ask them in a way like you have no idea what you are doing. I told her it is a 50' run and currently on 110. The way she answered and corrected me (wrongly) and the fact I would have to wait until Monday without even offering to show me what they could order just left a bad taste in my mouth. Seriously retail is not rocket science people. Acknowledging and not talking down to people is paramount for your industry. It was easier just to go online and buy what I needed and get it on Sunday.

This is a family owned business that has been around for over 35 years. The owner was always…read moreavailable to answer any questions during the construction process. He was easy to work with and very knowledgeable about all aspects of pool construction. Dave Reed builds an excellent pool!

I highly recommend Marshall Pool Services! Tia, the owner, is incredibly attentive, responsive, and…read moregenuinely cares about making sure her customers are taken care of. My pool is always crystal clear, clean, and ready to use, which makes pool maintenance one less thing I have to worry about. They also recently switched my pool from a DE filter to a cartridge filter, and the entire process was seamless. The work was done professionally, efficiently, and at a great price. I really appreciate the quality of service and attention to detail that Marshall Pool Services provides. If you're looking for a reliable pool company that actually cares about their customers and does great work, I definitely recommend Marshall Pool Services!

I've never had my pool so clean! I've been struggling to find a good pool company and finally came…read moreacross Marshall's pool setvice and they've been a godsend! If you need someone to clean your pool, reach out to Tia at Marshall pool services and she'll get you taken care of! They were recently rated the #1 pool service in Tampa Bay!

Triple J Pool Cleaning has been the absolute worst service we've ever used. Over the past year,…read morethey did little more than dump chemicals in our pool. Their idea of "cleaning" was limited to throwing in chemicals, and on rare occasions, checking the filter. Anytime there were toys or debris at the bottom of the pool, they'd leave them there. One time, my son left a water gun in the pool, and after one of their so-called "cleaning" visits, I discovered it still there. By the time I fished it out days later, it had left a rust stain. When I reached out for help, they had the nerve to quote me $140 just to "test the stain" before they even treated it. To top it off, their pricing for actual work is ridiculous--when we needed a new pool heater and lights, their quote was more than double what other companies offered. They are not only lazy but outrageously overpriced. Today was the final straw. After our pool cage was damaged in a storm, leaving debris in the pool, the tech came out and--surprise, surprise--dumped some chemicals in and left the leaves at the bottom. When I called to complain, I told them, "You have one job, and that's to clean the damn pool." Instead of apologizing or correcting their terrible service, the owner called me back, claimed I was "rude" to the employee, and FIRED me as a customer! In short, Triple J Pool Cleaning is the epitome of laziness, overcharging, and complete disregard for customer service. They don't like being held accountable for their lack of effort. If you're looking for a pool service that actually does the job, look elsewhere--these guys aren't it. Save yourself the frustration.

Our old pool service company was recently purchased by Triple J. Always a little scary when you…read moredon't know what you're going to be dealing with, but this has truly been a treat! Our pool looks as beautiful as ever, plus we get weekly updates on the services that were preformed. BUT the best part is I was able to recommend them to my mom. They couldn't figure out her pool system, even after 2 years. Chad figured it out, got it all working, and now has another new and happy customer! Couldn't be more pleased!!!!

Red Rhino holds their employees to the highest standards I've ever seen in a company. To say I'm…read moreimpressed is a strong understatement. Over the past several years I've consistently worked with people and companies who severely lack attention to detail, fail to communicate properly and almost always fall short of expectations. My faith in company professionalism was tarnished - until now. We hired Red Rhino to detect a leak in our high end pool built by a luxury pool builder in the area. The leak was suspected due to the need for high chemical use and a more than double water bill. From the first phone call to the final follow-up call, Red Rhino far exceeded my expectations. Because of the complicated jet system in our spa, the leak took many visits to detect. Several hours were spent and several different men worked on it tirelessly, even into the evening hours regardless of the cold temperature. They always kept the screen door closed as I asked so our small dog wouldn't escape. Our dog loves to put the ball and in the pool and have humans fetch it out. Each man working on our spa would even get the ball for her! In a situation like this, with multiple different people I would absolutely have expected a break down in communication where someone would end up leaving the door open or not know where the person before them left off or something else to go wrong. Their communication and attention to detail is second to none. They have an app they use to track EVERY detail of each visit. One of them even showed me their side of the app where they can see notes left by each person. They continuously documented details such as "be sure to leave the screen door closed for the dog" and even mentioned her name and behavior. Each and every person who worked on this job was 1000% professional, very personable, incredibly kind, thoughtful and even apologetic for the length of time it was taking to locate the leaks. They took the time to show me the leaks when they found them and explained all the details. They also took clear, specific photos and underwater video of the leaks which can be seen at any time on the customer portal. They documented everything and we have access to all of it. Just when I thought they couldn't get any better, they discounted the cost of the repairs because of how long it took them to find the leaks in the first place. It's uncommon for them to take more than one, maybe two visits to locate a leak and since mine took many days, they didn't feel it was the right thing to do to charge us the full cost even when we expressed it wasn't their fault. If I could give Red Rhino 50 stars, I would. I hope we don't have any future leaks but if we do, we would hire them again without hesitation. I simply can't recommend them enough! Every company across any industry could and should learn from Red Rhino's integrity, professionalism and work ethic. They set the bar and every company should strive to meet that bar!

Raul, our technician from Red Rhino, arrived punctually and provided my husband and me with a…read morecomprehensive explanation of the tests conducted to identify the source of our leak. Raul utilized advanced technology and sophisticated equipment to accurately locate concealed leaks within complex pool systems. He carried out thorough diagnostics, including pressure evaluations and subsurface main drain assessments. Raul demonstrated professionalism through courteous conduct and clear communication, explaining the repair process in detail. It is evident that Red Rhino emphasizes comprehensive employee training, as evidenced by Raul's professionalism. Tomorrow, we will submit a photograph illustrating water loss over a 24-hour period; subsequently, he will determine the appropriate next steps to resolve the issue. Thus far, we are highly satisfied with Red Rhino's services and the assistance provided by Raul for our pool.