I do not recommend Spring Dance Hot Tubs, Marlton, NJ because they do not honor the warranty that…read morecomes with the products they sell. We purchased an Endless Pool Swim spa from Spring Dance. It was delivered in 12/24. This was a major investment on our part. In addition to the spa purchase, we were also required to meet strict code requirements in our township (as well as those recommended by the manufacturer), for example, installing a 12' by 14', 6-inch thick concrete reinforced pad, fence with pool latch gate, as well as electrical requirements (before the township would provide a certificate of approval).... The Spa has a minor water leak.. The End2End spa cover, that we paid $5500, does not fit properly. The service department sent two different technicians (in 5/2025) to address our concerns and, while both technicians could see the water leaking from the spa, they could not locate an issue with the plumbing or the spa tub. The second technician located water in the base of the spa, but could not find where it originated. Both felt the spa cover was satisfactory .We disagree with the findings of the technicians. We do not want water inside the spa cabinet as it will rot the wood frame. We need a spa cover that seals properly to avoid heat loss. The second technician that was at the house pointed out mice droppings around the frame inside the cabinet. He suggested we use a mice deterrent, such as peppermint oil. Mice enter the spa cabinet around the base where there is a gap. The construction of the spa cabinet is defective, held in place by wood screws, and will not hold up over time. The wood frame of the spa is incomplete, as the second technician found a section of lumbar framing material that was never installed and sitting inside the cabinet. Only the upper portion of the spa frame is treated lumber (painted black) while the lower half of the cabinet appears to be unfinished. The operations manager in the service department of Spring Dance wanted to send a third technician to review our issues, but I declined as he disagreed that we have a warranty claim with our spa. He said rain or snow will get in the spa cabinet as it is not designed to withstand water. He said there is no warranty claim with the End2End cover as no cover provides a perfect seal. He said there is a waiver in the warranty regarding mice getting into the spa cabinet. I disagree as there is no such waiver in the warranty. The spa cabinet is warranted 3-years from defects, but he said there are no defects in our cabinet. I asked that he replace the spa with one that is well constructed (doesn't leak, sealed cabinet that doesn't allow mice to enter), free of all defects, and that he replace the End2End cover. He declined because he does not believe we have issues with our spa, or the End2End cover, --therefore, there is no warranty claim. He insists that Spring Dance Hot Tub honors the warranty of all the products it sells, but this apparently does not apply to our spa. The bottom line, Spring Dance Hot Tubs does not honor the warranty of the products they sell. Buy at your own risk.

We called Spring Dance Hot Tubs of NJ to repair our hot tub. I suspected the control panel was the…read moreproblem and stated that before they came out. My wife and I work so I asked that they have the repairman call before he headed to our home. By the time I got home the repairman had the side panel off and declared he had found one of the hoses loose and I watched as he took all of 2 minutes to reattach the hose. I said I didn't think that was the problem but he said fill it with water and if it didn't work, call his cell phone or send him a text. I filled the tub and as I expected, the loose hose was not the problem. We tried texting and calling several times but he never answered or responded. In the end we paid $150.00 for attaching a loose hose, that I easily could have fixed, and that did nothing to repair our spa.

Mike and his crew do a fine job and are on top of their game!…read moreI would not think of going anywhere else for my pools service and pool supplies! Thanks once agian to you all!

Michael is amazing. He never actually was able to come out and look at my situation, but he worked…read morewith me over the course of a few days over Yelp messenger and helped me troubleshoot the issue remotely. We talked about error codes that I was seeing, sent him pictures he requested, and I ordered a part that he recommended I replace. He ultimately said that I needed to probably replace the whole unit, which I 100% agree with based on the life of the pool heater. Great customer service, great and fast communication, and extremely helpful and knowledgeable - and it didn't cost me anything. I can't recommend him enough and will certainly be coming to him for any work I need on my pool or equipment in the future. Thanks, Michael!!

We bought. Pool from Anchor this year. They folks there are incredible. They asked us what we were…read morelooking for size wise and made sure we got the perfect size for our needs. Vinnie answered all our questions, has a great personality and was extremely patient with my never ending list of questions. They recommended the installers and electricians which both were extremely professionally and did a great job. I'd highly recommend anchor pools for new pool purchase or accessories, supplies for existing.

Staff up front is always pleasant . Disappointed that the service desk in back is manned by several…read moreyoung inexperienced employees who do not seem knowledgeable about very basic pool opening techniques and filtration systems. Was hoping we would find more experienced seasoned staff. If you need your water tested they got you covered though.

Have purchased furniture, fire pit table and a swim spa. Very professional. Great service.read more

Could improve across the board. My experience felt like a classic bait-and-switch sales approach…read morecombined with poor customer service. I visited the showroom and found a hot tub I was interested in purchasing. The following day, I called ready to move forward based on the pricing and details I was originally shown. However, once financing was discussed, the terms changed. The advertised package originally included an electric cover, but I was told that if I financed the purchase, the cover would be removed and pricing/specifications would change. What made the experience frustrating was that the website promotes financing, but the final offer did not match what was originally presented. It also felt like pricing was being adjusted above manufacturer retail while still being marketed as a "sale." As a customer, transparency and consistency matter. If a product is advertised at a certain price with included features, those terms should remain clear regardless of payment method. The experience reminded me of seeing a car at one price and then being quoted something different when you're ready to buy. Disappointing experience overall.

Hard working bunch of young guys. They work to satisfy. Very eager to please. Good communicators.read more

Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

My husband and I were looking to escape the mundane of work, eat, sleep. We were overwhelmed and…read moreout of options. I found this place while looking for a biosound bed. We ended up doing everything and I would ABSOLUTELY do it again! The environment is calm and not pushy. It doesn't feel like you have to fit a mold to go in. Management was pure joy. Go! You won't regret it!

Gf wanted to try this, the zen room was perfect for the couples float. Water was warm and floated…read moreso easily I found myself falling asleep. Just so intimate and unique and loved the room decor and the rainfall/waterfall shower. Loved the starlight on the ceiling and the low music and lights. The lounge in back was a nice touch. Absolutely worth every penny, left feeling incredibly relaxed and refreshed. If I lived here I would be a regular!

I have never been more impressed with a product then with the enclosure than pools and spa. And the…read moreinstallers did a install that was as impressive they showEd up on time worked and got the job done. if I scored these guys 10 out of 10. I would give them a 15.

I live in the Florida panhandle. I have had an in-ground pool at my home for 25 years. Until this…read morepast fall, the pool was inside a screened enclosure. For a number of reasons I was never happy with the enclosure. I was sure that there must be a better way to enclose a pool, but short of converting it to an indoor pool, I was clueless. None of the local pool companies was of any help, but fortunately I found Pool & Spa enclosures on the web. As others have written, John and Alex are absolutely great to work with. Their enclosures are everything they say they are. The engineering and quality of construction are outstanding, as is the performance of the enclosure. Today, April 21, the outside air temp is 78. Inside the enclosure the air temp is 97, and the water temp is 83. Even though my pool is unheated, I have been swimming in 80 degree water since late March. Previously with the screened enclosure my pool never hit 80 until May. Ditching the screened room and replacing it with a sliding pool enclosure was a great decision. The new enclosure has exceeded my expectations in every way. Great product from a great company!

They do great work I just don't like how they treated me as a customer I had a problem and they…read moredidn't even try to keep my business

Excellent honest service! They were friendly, tie melt and for the job done for us. Glad to have…read morethe spa back up and running!

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.