Great selection of items needed for pool maintenance. Good price. Located close to home.read more

From the owner: Your online pool and spa supply store carrying hundreds of items from all the top brands! We are…read morepool and spa experts with years of experience ready to assist you with your pool needs.

Purchased a hot tub from Sunset. Mitch and Marie in Sales were both easy to work with and very…read moreresponsieve. When it came to delivery, WD, Tom and Josh dropped off the spa, installed, spent alot of time going over all the operation, maintenance, etc. I was very impressed and happy with the level of service. I would definately recommend Sunset SPAs.

This weekend we decided it was time to splurge on ourselves for a change and purchase a hot tub to…read moreenjoy during the cooler season. After doing some research and visiting several stores, we ended the day at Sunset spas. We met with Mitch and immediately felt at ease and not pressured to take advantage of their Black Friday sales. It was at that point we knew we found the right place. The process was easy and seamless! We can't wait for delivery of our new spa and look forward to enjoying it for many years to come.

Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

What an amazing company. It's been very difficult for us to find a reputable pool company that I…read morecan rely on; especially living in the PNW and I rent my house out in Arizona. Cody was always good with communication and takes pride in his work. Quality has been amazing. I have had such great experience with them that I will continue to use them for cleaning.... what an amazing job. So grateful for them and their work.

We just had our first exposure , with All Star Pool, and their technician, James. He was…read moreknowledgeable, checked everything out , on our pool equipment and made assessments as to what was needed to fix our pool. Now we have to wait until the next date when the assessments are to be fixed. However, our first impressions, of Jimmy and All Star are fantastic. Keep watching.... Ron H-Goodyear

Technician hired by Choice Home Warranty assumed that rodent poop from years past was the reason my…read morepool heater stopped working two weeks earlier. Too bad because had he not wrote that in the rport (and since parts weren't available due to heater age), I was prepared to get a new replacement heater from All Star via Choice Warranty.

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

A sales flyer from NPS shows up in my mailbox last week. It lists all the stuff I need to get my…read morepool ready for summer and some of it is 50% off! I got a skimmer attachment, a vacuum head, and a chlorine floater for about $30 total so I'd say the prices were very reasonable. The store was easy to navigate and I got help from one of the store's staff just before I had to ask for it. They packed up a few free items for me just for stopping in. I'll stick with NPS over the nearby competitors because I had a very good shopping experience here.

We have just moved to Az from Hawaii and purchased a new home,…read more Our neighbors have pool master floting chairs sku 70742. My wife said that she wanted 2 chairs for our pool, so I went online and was directed to your company. I called your store and was greeted by a gentleman named Nathan. He was so professional and very friendly. I asked him about the chairs and he asked me if he could check to see if they were in stock and call me back in a few minutes. I said absolutely, wondering if and when that would happen. I was so delighted that with in 5 minutes he called an apologizedfor the delay. He stated that he only had one in stock and would check how long it would take to get another. Again he asked me if he could call me back as the store was busy and he wanted to make sure that he could get a second chair as they normally only had one in stock. He called me back in 20 minutes and said that the store on Bell had 2 chairs in stock. As it turned out the Bell St. is closer. Having worked in retail for 45 years, I loved having employees like Nathan. Lucky for you that I retired and my former company doesn't have a store here as I would of tried to recruit him.

I have been a customer to this location for over 20 years…read more The previous owner even installed my original pump. I purchased a refurbished motor for my pool. The motor stopped working in less a week, so I took it back in to the store and was talked to like a child by Paul, because I did the work myself and had questions. Paul specifically was always helpful in the past, but lately however he seems to hate his job and is passive aggressive/rude to customers. Randy is no better as he seems to be running on a short fuse and annoyed by questions we as customers have. Overall this location has changed to the point that as of today this was my last day as a customer. I just asked for a refund and will find another location to find another motor. I think businesses forget customers have other choices and do not have to be treated with disrespect like this.

I purchased a Hayward TracVac on Saturday and immediately had problems wit it. When I went back to…read morethe store the employee first indicated I had installed it wrong. He then told me it wasn't his problem and I would need to take it up with Hayward. He further told me that te problem was caused by rhe design of my pool and I was i would need to take it with Hayward. Good luck with that! Haywards customer service number tells me I have called out of hours but the are open 8:00 am to 8:00 pm. I called at 4:30 pm local time on Monday and got this recording so I thought maybe it was North Carolina time so I called at 6:00 am MST and got the same recording. Anyway, after more than thirty years of doing business at this location I'm done!