Wow! What else can I say?!? Best customer service around...bar none! Owners Shawn and brother Quinn…read morehave been so very helpful and informative....and we've had our pool built by them over a decade ago. We can still call them anytime for pool assistance. Just a fantastic company to do business with. Look no further than Pulliam in the Katy/Houston area if you are interested in putting in a pool. You won't be disappointed!

A Pool Experience That Stands the Test of Time…read more Selecting a pool company can be daunting, but choosing Pulliam Pools Houston was one of the best decisions we've made. Their long-standing history--founded in 1918--and their friendly, knowledgeable staff gave us the confidence we needed. Construction on our pool began on July 30, 2019, and just 30 days later, it was fully completed, including the deck. We've been enjoying it ever since! The quality and craftsmanship were outstanding from day one. Even more impressive is their ongoing support. Over the past six years, Pulliam has consistently provided excellent service, whether for rare warranty issues or minor post-warranty repairs. They've always responded quickly and professionally. Everyone we've worked with has been wonderful, but we'd like to give a special shoutout to Robert and Sean--thank you for making the experience smooth and enjoyable. We are so glad we chose Pulliam Pools! The Smith's, Richmond, TX

I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

I've been with Poolwerx for over a year now, and I've had the best experience. When I first became…read morea pool owner, I had to learn how to take care of it properly. That's when I met Sam--he really took the time to make sure I understood exactly what to do. He also told me to call or text anytime I had questions, and he always got back to me quickly. A couple of months in, my pool heater started shutting off after just 7-8 minutes of runtime without ever reaching the set temperature. That's when I met Mike. He could have easily taken advantage of me as a new owner and recommended an expensive part, but instead, he fixed it perfectly just by cleaning the inside. It's been working flawlessly ever since. Recently, I hired them for full-time pool service, and the care and attention to detail they put into every visit far exceed my expectations. I've only ever dealt with Mike and Sam--the trust I've built with them and the consistently perfect work they've done mean I have no interest in trying any other company. While I've worked with two other pool companies in the past, I found their service and cleaning results to be somewhat mediocre, which is why I'll be staying with PoolWerx.

Over the last seven years ​I have h​a​d mor​e swimming po​ol cleaner​s than mow blow and go lawn…read moreguys. Last year I selected Sam and Michael Brown with Poolwerx Cinco Ranch. My pool has never been in this good shape. Michael ​i​s here every week at the sam​e time he tes​ts the water, sweep and vacuums the pool. Everything I have needed has been included in their premium service package. Right now I have one light that has stopped working and also my suction pool sweep has died. I don't have call someone else to fix them. Sam and Michael are on it and at a very reasonable price. Finally when they say they guarantee their service believe them. As long as I have a pool Poolwerx with service it. They truely are 5 star service.

To begin my relationship with this company, I was compelled by a competitor whose pool water test I…read morehad suspected was not accurate. When you compare this business with an owner that is a chemical engineer against the competition which employs teens, the difference is substantial. I was impressed with the professionalism of their efforts to give people the tools at a reasonable price to maintain their pool with expertise to solve problems with effective processes. I am now a believer in liquid chlorine and my pool has never looked better and runs much more economical. Thank you Pinch A Penny!

This place has become my default pool supply store, but is very unreliable. Several times I have…read moregone during hours it is supposed to be open, it is just randomly closed. This is especially problematic on weekends. I will likely have to move to another business that honors the hours they post as being open, as I plan accordingly.

I would not recommend this company to anybody. We had a saltwater pebble tech pool which we had…read moreconverted to an Ozone & UV filter, and we asked them to have the boulders repainted and sealed, and the pebble tech power washed. They are just contractors so they hired other companies to come out here and take care of each of those components. they were too remove the current calcium line first from the rock outline (from my understanding that can bead blasted or another assortment of ways) and then re-stain and seal. But they did not do that they just re-stained it so where the calcium line was before the paint is not sticking. It apparently has a two-year warranty but I have called several times trying to get in touch with somebody and on one occasion I got Letty to answer the phone and she advised me that the company they used for the Boulder stain only speak Spanish so she would call and talk to them for me. But I have not heard back I have been following up for over a year with this issue. There's absolutely no customer service they will not call you back or email you back if there's a problem. So your warranty is basically null & void because you cannot get in contact with anybody. We had them servicing our pool once a week but literally the guy they would send would come out check the chemicals empty the skimmer baskets and occasionally vacuum the bottom of the pool. But he never brushed or kept up with that calcium ring where the waterline is so that ring has just grown out of control again. And I had to remind him when it was time to clean the filters because they had not clean the filters either. So we canceled our weekly service because we just felt $170 was not worth the lack of care for our pool.

Chris has been a pleasure to work with! We initially reached out about a year ago and he has been…read morevery generous with his time as well as authentic every time we've met. He's been flexible with our timing, had a very well thought out pool and construction design (our house is mostly geometrical so we scratched the initial design I brought to him and went with his geometrical design as well as went with his suggestion to have a retaining wall built so that the structural integrity of our pool is not compromised). When you meet Chris you'll notice that he is very knowledgeable about what it takes to build a quality pool. There are many small things that Chris has pointed out that I'm sure any other pool builders would have missed (like pouring the gunite first entrance step one inch lower to compensate for coping, pouring the second step wider so that the overlapping coping doesn't shorten its width and makes it shorter than the other steps etc). We are very happy of our current build (still in the plumbing phase) - I will update this review with pictures of the finished project once it's done! Have already started recommending him to family members who will be building a pool soon and recommend you give Chris a shot too.

I am writing this review two years after our pool was installed. Waterside Poolscapes installed our…read moreinground pool and hot tub. Getting a pool was a huge decision for us. We got several quotes and visited with multiple vendors. After much consideration, we decided to go with Waterside. Communication is extremely important to us - and we wanted to be a part of each step. Jackson kept us in the loop as the process progressed. The service that we received was excellent and timely. The project was completed in the amount of time they stated that it would be. To attest to the integrity of Waterside, during the process, our neighbor sustained a minor sprinkler damage and Waterside fixed the damage quickly without any issues. When we ran into an issue with the hot tub, a year after being installed, I contacted Jackson and he personally came out to check on it, found the problem, and fixed it - again with no issues or having to go back and forth about whose fault it was. Our backyard is now a beautiful oasis. The pool and hot tub have been a blessing to us - it has provided a place for my family to relax and spend time together. We highly recommend that if you are considering putting in a pool you use Waterside Poolscapes! Thanks again to Mike and Jackson for making our dream pool come to life!

Update Update: Going back to full 5 stars.. would give more if it were possible. I hadn't even…read morehit up Waterside on the issue with the landscape irrigation system damage mentioned below, but they hit me up to ask and are compensating for the loss (voluntary, i didn't even ask!). As I'd said below, even with the 1 relatively speaking minor issue, I was still going back to them for any future work. As I said below: I can't even imagine contacting anyone else for my pool system/pool needs. Really exceptional company here. Update: Unfortunately, I do need to knock a couple of stars off. The installation, and equipment used is still WONDERFUL, and done very well, however I have found out that in 3 different places the work they did damaged my installed lawn sprinkler system piping. Worse, this wasn't something they could possibly have not known about as the water supply isolation valve was closed. I've now had to pay for a 2nd job (with someone else) to do all the repairs, and will have to pay for sections of my sodding that have died out as a result of not getting water during this recent dry period (is how i found out there was a problem with the sprinkler system.) I still will use Waterside in the future as their work on the system they were contracted for was still great, but In the future I will follow up and check out other home systems that are anywhere near the location they work in. After this experience, I can't even imagine considering another contractor. My entire pool control system burnt up in a fire. Everything needing replacing, the pipework, valves, pumps, control system, filter, heater.. everything. They scheduled fast (next day). Jeff showed up, did a great assessment, discussed options, and totally worked with my budget. David and his plumber crew, electrician crew, and fence repair crew.. Fast scheduling, kept to schedules, and the work is so professionally done (much more so than the original installers). their selection of equipment was great (went Pentair instead of my previous Hayward system, and I never want to go Hayward again either now). The electrical crew is really where they shined. Very professional cable conduit/cable runs, J-box installation, and cable routing. The concrete pad they poured for the pumps and filter, and 2nd pad for the heater was likewise done fast, and professionally, and just how I'd asked. Will be a return customer for any contractor needs that they cover.

We are so impressed with Cody pools. they installed the pool last September. We have had nothing…read moreto worry about as far as service goes. we signed up right away to get our pool cleaned once a week by Cody pools. Eli has been terrific and reliable maintaining our pool. He is very professional and keeps are pool sparkling clean !

Cody pools has maintained our pool weekly since construction (Fall 2025). We love Eli, he always…read morecalls when in route & does a fantastic job.

We had more than 8 pool companies quoting our pool , after getting a heads up from a friend about…read morethis company our new pool was a dream come true and at a reasonable price. Communication, price and response was top notch, we even got upgraded on the system without an extra charge due to Pentair being out of stock. our project scope was 60 days and it was finished in 41. We want to thank you guys, the whole family is very happy, specially the kids. Big thanks to the sales rep gustavo he is really great!

Do not use this pool builder!! It's a scam!! The pictures on his website are fake!! This guy…read more(Felix) does not call back, did not file the proper permits, and just uses anybody to come in our backyard with no updated or itinerary!! Safety is a major concern!!! Please do yourself favor and avoid a potential headache! This guys is a con artist and should be placed in jail. Project started in June and it now October this guy refuses to do any work! We have tried to communicate and give him a chance to make this right but no updates have been given. We have had inspectors out and another engineer and was told the work was crappy! There was no blue prints or plans decided!! Run away, Run way