excellent service, going on 5 years , with no problems or issues, Brandon and Tyler were awesome to…read morework with, we look forward to seeing them every fall to close up the pool. Great family business

We have worked with Mirage for over 13 years, they have replaced a liner, pump, heater and many…read moreother repairs for us. Always there to answer questions and provide support!! We truly trust them with our pool .

Ike took really took really good care of me with a new hot tub cover. Definitely going back for…read moreall my hot tub needs.

Ike Hykema runs Pools Plus in Holland. I have to tell you I bought my hot tub from Pools Plus…read moreduring the pandemic before Ike joined. Back then I would have given them a low rating. They were focused on building outdoor big ticket items like pools and had really poor mismanaged Customer Service. That has turned around immensely in Holland. Over the last couple years there has been a dramatic shift with a focus on service and thoroughness for safety and performance to a 5 point star level! Ike is professional, kind, humorous and most importantly a good listener. He meets his customers where they are at. He reviews important details more than once which is key because they can easily get you in trouble if you don't do things in the proper order. "Remember, when you refill your hot tub put the hose in by the filter area otherwise you can get vapor lock." Ike reminded me to use Purge, let is sit overnight, drain, refill and drain (2 times). That makes all the difference making sure you get everything out of the pipes after the first cycle of cleaning, getting you top notch for the coming season! I have brought in my hot tub products and he has helped me label them on frequency to put them in each week. If I don't need something he tells me. He also lets me know when certain products might go out of stock and when to plan ahead. It simply saves me money. Ike is inquisitive and gets to know your hot tub, your water and how you use your spa to maximize performance. If you have the time, take the drive to to Lakewood, Holland location and ask for Ike. He will treat you right and get you started on the right foot if you are buying a new hot tub or getting yours in top notch shape. They will evaluate your water for free! Even your tap water for your refill. I just emptied and cleaned my hot tub this weekend. I think Pools Plus should have Ike run all of Customer Service throughout Michigan and have other locations get the benefits of the Ike Experience! Hats off to Ike!

Pump was leaking. My husband called and spoke with Beth and she told him to take a picture of the…read moreleak area. He did and she told him the part needed to replace. I will HIGHLY recommend this business as they could have charged us to have someone come out charge a fortune but were honest and helpful. Not too many businesses would do this in todays wo

Spoelstra Pools is where you go for a lifetime investment. Tim was wonderful at managing the…read moreproject and my wife and I. He always asked what we wanted first, then would offer his perspective on what others have done based on their 60+ years of experience. The pool and hot tub is over built so you can use it continuously with low maintenance. Concrete Pools (and hot tubs) are so much easier and for a family that likes to entertain we definitely made the right choice in Spoelstra. Thanks for a smooth process, an amazing pool, and our family memories.

This company does a great job. They answer promptly, and are always quick to answer questions, and…read moreaddress concerns. If you have a pool that needs work done, or installed this company is your go to. They are not like other contractors, they were transparent on costs, and more than willing to help us out with figuring out our maintenance which was not even within the scope of the original project. They really go above and beyond for their customers, and that is service rarely seen in a company these days. Thank you, ACME Pool Team!

Great owners, great store. Got 2 of our pools & supplies from them. Our favorite storeread more

Get ready for great advice and a good shopping experience. The owner and his wife remember all…read moretheir customer's names and can usually recall pool details in an instant. Just a note of preparedness: the owner is very passionate about the pool business and you will understand this in his mannerisms and the way he speaks about issues. Go with the flow when you shop here. He has the best prices in greater GR and we love his advice on troubleshooting our pool.

Closed before their store hours say. People drive a long…read moreways sometimes, just to have them closed early. Poor customer service decision.

First off, i need to say that i found these folks after repeated calls to the original seller of…read moreour tub, Pools Plus. They did a perfect job of promising to return my calls and never doing it. Pure Blue did a great job, noticed other issues and repaired them and then came in under their original estimate. Thanks guys!! Great company, great people.

Just started the buying experience with Emily and it's been informative and precise. To date, Emily…read morehas done absolute everything She said she would do, and also helped with the product they don't happen to have. Knowing that she's dealing with a fun product she kept things at that level of excitement and no high pressure. Just "yes we can do that." I'm glad I took the opportunity to call, Emily use FaceTime to show me all the details and we were able to close the deal over the telephone. Our family is looking forward to enjoying the swim spa

Everything!! Great installation information and service. The entire crew went above and beyondread more

Aqua-Flow upgraded our well water treatment to give us great water quality at a price point way…read morecheaper than other water specialists. The install was a work of art as well; very tidy and neat. Perry knows his stuff and is the consummate professional.

Very nice and professional. Best place to get pool supplies. The little dog there is always ready…read moreto greet you at the door.