Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Great family business with the customer service you wish every store had. Test your water and keep…read morerecords of your readings so they can provide the best advice.

From the owner: Reliable Care for Your Pool & Hot Tub SInce 1984 Sustain…read morePool Care System-Easy as 1-2-3 Bullfrog, Nordic and Artesian Hot Tubs Traeger One Touch Pellet Grills Service, Pool Openings, & Closings Doughboy Pools & Parts

Would not recommend. We purchased our pool in 2021, it was installed in July of that year. We…read morewere able to use it the pool the whole summer of 2022, this year we opened our pool, and the pump was making a loud screaming noise. I called thinking that Jager Pools would stand behind their product, but that unfortunately was not the case. He said, unfortunately it was out of warranty! So basically we received one summer of use out if that pump, spent over $13,000 dollars with an expectation that a pump should last more that one summer, and I also expected Jager Pools to stand behind their product. The offer I was given was, I could purchase the same pump at 25% off. What about replacing it? I even asked the associate on the phone, if you spent $13,000 on a pool, do you think the pump should last longer than that? His response was "it should". Extremely disappointed

Excellent partner. Bought our tub here and regularly meet with them on maintenance, water quality,…read morechemicals. They are superb and highly recommended. Enjoy the service they provide.

Amina in the service department was very helpful and Bullfrog really stepped up and remedied a…read moreproblem we were having with our spa. We felt heard and great customer service means everything to us. Huge thank you to them! Recommending them because they proved they will do the right thing. J.Phend

Sold us a Hot Springs hot tub years and years ago, mentioning that if they were in business they…read morewould always service it. Fast forward to today, we have a slow leak, likely fixable, but suddenly they don't serve the very town they sold and serviced this hot tub in. We are an hour apart. I offered to pick them up. If you don't want to be sold a high end new hot tub, stay far, far away.

We purchased a jacuzzi from this place and it's been 5 star quality all around. Mike has been so…read morehelpful with instructions on how to maintain the chemical balance in the water and truly cares about what it is he does. We are so appreciative of everyone there! I'd buy again from this place in a heartbeat and recommend them to anyone that asks!

This place has everything we need to get our pool up and operating. Eric and Scott and are both…read moregreat, very knowledgeable and friendly. Newton is the best! Not only does he know more about pools (manufacturers, models, pumps, heaters, all accessories, and chemicals, etc...) he has amazing customer service and goes above and beyond without blinking an eye and is so friendly. I'd recommend this place and Newton to anyone.

After spending almost $300 with that other pool store in town, I went to Leslie's in a panic as my…read morepool was green with no end in sight and I had a big party coming up in less than a week. Nick at Leslie's was a godsend, helping me all along the way, taking my many panicky calls during the process and walking me through fixing the mess made by following the other store's advice. Pool was clean in time for the party, and I spent less with them than I ever have at that other store. Now I know where to go with all my pool needs.

From the owner: Leslie's is your trusted neighborhood pool store in Grand Rapids, Michigan and a go-to destination…read morefor all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Everything!! Great installation information and service. The entire crew went above and beyondread more

Spa was just delivered yesterday, and we are beyond happy. Every person on staff was eager to…read moreanswer questions and help. The person on site made sure to have me take a video of him relaying the instructions for the water care so I can easily go back and watch again. Also gave me his personal cell if I had further questions! Also highly recommend the electrician that they helped me find - Ed from Hi-Lo Electric. Coordinated to be here at the same time to make everything run so smoothly. Thank you Master Spa!

We recently moved to a new home with a jacuzzi and I had no clue about using th right chemicals. I…read morevisited Zagers in Holland where Bianca helped me and she was great! she explained all the chemistry behind it and wouldn't let me leave until I understood everything. She was fulls of smiles and easy to work with. I will definitely be back!

I purchased a Jacuzzi from Zager's. I couldn't be happier. We love it and we love the stereo and…read moreiPhone control. One of the best purchases we have made. Work with Jay Wyllys at the Holland location.

Great people who try hard. Free water tests are a good value! Owning a pool is challenging, but…read morestores like Leslie's make it easier.

Samuel did an awesome job educating me on what I need for my pool. Very helpful and tested the…read morewater quickly.