purchase my 14' spa in foot 2020. I am very happy with my spa. Like everyone else. for me i had…read moreminor issues like my sound went out. I was patient cause i had bluetooth small speakers on hand. Yes i had a major problem in 2021 with manufactor defect and the owner came out after i have taken many pictures for proof of my claim. problem resolved. 2025 I Need to change my spa covers, Georgia heat and age I guess wore then out. Overall I gave them five stars because i like comunication. It sames like one technician but i'm good with less hands touching.

They help me put a shower type. Gadget on my water return so my grandbaby could play in the water…read morebetter. Customer service is always awesome. David Williamson

Do not work with Richard! I wish I could yell it! He will give you excuses on everything, build…read moreyour pool improperly which you will have to pay someone else to fix and then blame you and say you never told him. EVEN though you have proof. I have had leaks, faulty pump and more. I'm terrified of what is beneath the patio that cannot be seen. Please see attached text of when I asked him to correct a leak. He is claiming he was never told. I have so much to show. He will lie to you. Avoid this company. I promise you will thank me.

I would not recommend Better Pools and Spas of Atlanta to unclog a toilet much less build a custom…read morepool. Three months and all we have is a pool shell but heard lots of excuses as to why no work has been completed.......it's too wet, supposed to rain, subcontractors on vacation, materials are on backorder, and the one I like best, we'll be out today or tomorrow and then we don't hear from Mr. Tracey. The shell we have isn't even built to code, when we find a new contractor they will have to take steps to get shell up to code prior to completing to pool, decking, electrical, plumbing and landscaping. Richard Tracey/Better Pools and Spas of Atlanta/Southern Pool Crafters have a history of taking property owner's money but never fulfilling his end of the contract. We've paid for equipment that was never delivered. If you have any thoughts of going with Mr. Tracey or any company he is associated with, check out the BBB because he has great reviews on the sites he advertises (pays) on. I have made a promise to Richard A. Tracey, and intend on following through with my promise. I will do everything in my power (and I have powers) to make sure he never does this to anyone else, I will make it impossible for Mr. Tracey to get a building permit in the state of Georgia.

Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

They WAY overcharged and absolutely ruined my pool. Probably my worst customer experience ever…read more They don't allow you to call your pool tech which is indeed odd. They want a cc on file that they have carte Blanche to charge even for the supplies to ruin your pool. My belief is that they charged for full buckets of chemicals when they only used a fraction of that. Their price is double competition and they charge a fuel surcharge on top of that.

The service is excellent. They have always helped me keep a good pool. Lately I've struggled with…read moremy cell getting clogged and they've been able to help me with that too. I've been using them for two years and they've always done a good job helping me with my pool and the equipment that I purchased from their store.

Wonderful people excellent work no shortcuts you will be pleasantly surprised and will call them…read morefor all your future needs

Bobby is the only pool company we use. Every year he opens and closes our pool. This past summer we…read morehad our pool liner replaced and it fits like a glove! Thanks for everything you do Bobby! Highly recommend!

TLC did a fantastic job of educating me on my pool chemicals and turning it from green to clean…read more Their staff is extremely helpful and knowledgeable. Give them a call to get your pool right for the summer.

Very knowledgeable and friendly. Feel like my pool is in good hands. Answer questions promptly.read more

Good solid pool fence, well worth the money. My wife was initially concerned about a gap in the…read morefence due to an oddly positioned wall next to our pool. It took them a couple weeks to get parts made specifically for us, but they fixed the gap and the pool fence could now keep the most daring toddler out. Highly recommended! Especially enjoy the self closing gate and the way you can remind an entire section when we have people over.

From the owner: Install Pool Fences throughout metro Atlanta and the state of Georgiaread more

Worst Pool Contractor ever. Completely abandoned project. Terrible communication and left home…read moreowners to deal with the situation. Legal action had to be taken. Avoid at all cost, have been reported to the better business bureau and city of Atlanta

Everything was great. He cleaned my pool and brought my water back from Green to Blue. I would…read morerecommend him highly.

While our sales representative was very nice. We spent well over $1000 on cushions alone. About 3…read moreweeks after we got them home. 2 of them started to rip in the stitching. They sent them off to just be restiched. They told us 2 weeks. Then in 2 weeks they said another 2 weeks. These cushions were on a covered screen in porch. They were not in the weather. They send all of there furniture elsewhere to be made, and that company is not looking good in my eyes. As a business owner. Customer service is key! I have had a bad experience!!! DO BETTER IF YOU ARE GOING TO CHARGE THISE PRICES!!!!

Always great customer service and superior quality products. You can be at peace with whatever you…read moredecide on. I purchased a grill 1 year ago and amazed by the sturdiness and how effortless it is to clean the high quality stainless steel grates. You may pay what may seam pricey but you (as I) will be exceptionally pleased.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.