There is a reason for only 1 review. Brian could provide great overall landscaping but he provided…read moresubpar equipment and charges you for top of the line. I just paid $17K for a irrigation system he provided. The pump was a pool pump. Not near powerful enough but he charged top of the line. You also can't get in touch with him especially in off season when planning occurs. Really sad

New dimensions are the best Saratoga, Lake George and surrounding areas hardscaping and…read morelandscaping, irrigation and lighting experts. We have used New Dimensions for years for everything from very large projects to small. Hands-down, the best staff, and the best overall performance !

We wanted a large back patio and fire pit living space for our home. We met with Parker Crossley…read moreof Grasshopper Gardens for the estimate. He listened carefully to what we had to say. He asked appropriate probing questions to help clarify what we were talking about and thought. Offered other options and considerations as we chatted. Not once did he "sell" us on anything. Instead, he was more like a guide that offered things to consider to ensure our final decision would be an educated one that fit what we really wanted. Unlike the estimate we got from a competitor, Parker provided us concept drawings that we could visualize and ensure the estimate was true to what we wanted. The estimate was detailed and helped us understand what each of the features contributed to the overall cost. Grasshopper's estimate was comparable in cost for the basic patio features but the value-added actions of concept drawings and "teaming" with us really made the choice easy to go with Grasshopper. Due to the pandemic, Grasshopper could only have one person on the job site so the half week job took 9 days instead. We were blessed and fortunate to have had Shannon (Project Team Lead/Supervisor) assigned to do our project. He was consistently careful to discuss all significant details with us before doing the work stages to ensure what he created fit with what we hoped to achieve. He provided decades of experience that did result in us changing the pit location and adjusting a few other details without affecting the cost of the project, such as a change in the border that Shannon felt would "really make the colors of the stone 'pop'." The result was a layout and "flow" that surpassed anything that we had previously thought possible or even had imagined. It was amazing to see what just one person could accomplish in such a short period encompassing over 600 sq. ft. of stonework, boulders, cottage walls and firepit - all perfectly landscaped together. After the work was completed, Parker met with us to ensure the work was completed to Grasshopper Gardens standards and that there were no outstanding problems or concerns on our part. It was very professional how Grasshopper only billed us for the balance due for the project only after we confirmed how happy we were with everything. We would be remiss if we did not mention the customer service aspect of Grasshopper Gardens. Everyone that we dealt with (in person and on the phone) and all communications, conversations and contacts with Grasshopper Gardens have been pleasant, professional and very accommodating. Not once did we wait even a full workday before someone responded back to us either by phone or E-mail. The finished project was everything that we wanted and we are so happy with it. When we have another outdoor project to do - we will definitely be contacting Grasshopper Gardens.

These guys are awful, unresponsive, couldn't complete the simple task of starting our irrigation…read moresystem, then they billed us anyway. Our problem ended up being a simple reset of the Hunter controller in our basement. Instead of a simple fix he lied claiming rodent damage, which there was none.they get a 1 because I can't give. 0

Skip and Nate are fantastic. They act professional while installing my irrigation system. They…read morereturn each fall to turn the system off and spring to turn it on. I would highly recommend them to anyone.

They worked at a neighbors house. They opened the spectrum box of neighbors phone/cable/internet…read morewithout authorization and disconnected all of our services (6) to be exact. He did not knock on the door to ask permission or let us know what was going on. When confronted about hitting a cable line he replied "no I didnt hit it, I disconnected it". I told him that is not ok and I wanted my service reconnected immediately, he argued and bullied me saying he will take as long as he wants to reconnect it. I asked him for a business card to formally complain. He said he didnt have a card and told me to "take a picture of my truck, who are you going to complain to? I am the owner." Then said he would return my services when he was ready and since I complained he wasn't in a hurry to do it. After a call to Spectrum, I confirmed that NO ONE is permitted to open that box and disconnect wires. Then a call to the Building Department to confirm that he did not get a permit to do the work. He plays fast and loose with building codes hoping to get in and out before anyone notices. He is unprofessional and thinks he is entitled to do anything to other neighboring properties if it makes his work easier. He bullies women - holding my cable/internet/phone hostage because I complained to him. This is all documented with Spectrum and Town Building Department.

Don't bother with this guy for a pool install. Bought an above ground pool in April and arraigned…read moreto have him do the install. I was told 5 weeks on 4/25 . Inquired again on 5/28 and he responded on 5/29 that he was still a week behind. inquired again on 6/11 by text (I can see it was read) Still no response as of 6/16. I texted again on 6/16 and said dont bother. If you cant or dont want to do it? say so. BAD customer service by not returning inquires. I highly do not recommend.

I needed my above ground pool drained. He got back to me quickly, and gave me a good quote. He was…read moreable to get it drained relatively easily, in about 3 hours. He showed up on time, and figured out the best route to the storm drain as there was not one close by, as to not flood any other properties.

We used them and they quoted a price, we paid it then they sent us a another invoice looking for…read moremore money. Went to their place of business and had no satisfaction!

I would highly recommend this group. Went the extra mile to take care to not damage my lawn,…read moreseptic system etc. Carefully removed two giant trees in my backyard. Left the yard spotless. Very professional and pleasant to work with. Would not hesitate to have them do further work for me in the future.

Poor quality workmanship. Extremely unprofessional. Hired KH Quality Builders to replace a roof…read moreand they left all the old shingles in my trash cans and in the woods. Cans were so heavy the garbage men would not take them. A year later I thought I would them a 2nd chance. Hired to replace the roof on my summer home. They did not flash around the skylight causing water to leak in all winter. Kitchen floor completely ruined. Called, emailed, called again. Not even a return call. If this is 'Quality Builders ' I'm in the wrong line of work. Stay away from this outfit.

Hired Quality Builders, Kevin Hanna and his crew (JT, John, Nate and Cam) to do a large addition to…read moreour lake house on South Shore Rd. in Day, NY. Words cannot express the beautiful addition they built us and the exceptional quality craftsmanship of their work. They showed up every day and on time. Kevin is an honest builder, and his entire team were fabulous. Never once did I doubt my decision to hire him. He answered every question, kept the build on schedule and makes sure everything is done to code. We couldn't be happier and are so thrilled with the beautiful home he and his crew built us. A dream comes true. I would highly recommend Quality Builders, Lake Luzerne for any construction projects you have. In today's world where we never know the integrity of our contractor/s, you will never be disappointed in Kevin and Quality Builders. He is known and respected in the industry as well as his community.

Had a large tree fall down last night from high winds. They removed the tree from my yard quick…read moreand cleaned up the mess very well. Very professional service. I highly recommend them!

I would not use them again. I am spending valuable time arranging for the ruts they left in my…read morelawn to be filled in and re-seeded. Their fancy million dollar crane also crushed my sidewalk like a potato chip, and I have to call the Town of Queensbury to try to get that repaired. They put down rubber mats, but they are not sufficient -- they may as well have put down Saran-wrap. Great tree removal, but a lot of unnecessary "collateral damage, " and they don't care.

I had my driveway replaced September 2026 for $9.500. Shortly after I called John to let him know…read morethe pitch at the top of the driveway was too steep. Trucks scrape going out, garbage cans roll off and you can't even stand on it in the winter to shovel. He agreed to fix, I agreed to pay additional. After several calls, 7 emails', winter ...spring... now he doesn't answer. Besides other minor imperfections the driveways pitch is way too steep and unacceptable. I would not recommend his company and recommend if you do you better catch him prior to him pulling out or you'll never see him again.

John quoted me a price to pave my driveway. I agreed, it was fair…read more John's crew did the work while I was out of town - I explicitly told John I would be away on business. John's crew told my wife that they should seal the brand new pavement that day, and it would cost an extra $1000. No one contacted me, and my wife was convinced by John's team that this was appropriate. All of the research I have done says that sealing before the pavement cures is a bad approach. John was very rude to me when I spoke to him, and literally said I should be mad at my wife for agreeing to pay the extra $1000. He hung up on me when I called to complain. I consider John and his team to be untrustworthy.