We wanted a large back patio and fire pit living space for our home. We met with Parker Crossley…read moreof Grasshopper Gardens for the estimate. He listened carefully to what we had to say. He asked appropriate probing questions to help clarify what we were talking about and thought. Offered other options and considerations as we chatted. Not once did he "sell" us on anything. Instead, he was more like a guide that offered things to consider to ensure our final decision would be an educated one that fit what we really wanted. Unlike the estimate we got from a competitor, Parker provided us concept drawings that we could visualize and ensure the estimate was true to what we wanted. The estimate was detailed and helped us understand what each of the features contributed to the overall cost. Grasshopper's estimate was comparable in cost for the basic patio features but the value-added actions of concept drawings and "teaming" with us really made the choice easy to go with Grasshopper. Due to the pandemic, Grasshopper could only have one person on the job site so the half week job took 9 days instead. We were blessed and fortunate to have had Shannon (Project Team Lead/Supervisor) assigned to do our project. He was consistently careful to discuss all significant details with us before doing the work stages to ensure what he created fit with what we hoped to achieve. He provided decades of experience that did result in us changing the pit location and adjusting a few other details without affecting the cost of the project, such as a change in the border that Shannon felt would "really make the colors of the stone 'pop'." The result was a layout and "flow" that surpassed anything that we had previously thought possible or even had imagined. It was amazing to see what just one person could accomplish in such a short period encompassing over 600 sq. ft. of stonework, boulders, cottage walls and firepit - all perfectly landscaped together. After the work was completed, Parker met with us to ensure the work was completed to Grasshopper Gardens standards and that there were no outstanding problems or concerns on our part. It was very professional how Grasshopper only billed us for the balance due for the project only after we confirmed how happy we were with everything. We would be remiss if we did not mention the customer service aspect of Grasshopper Gardens. Everyone that we dealt with (in person and on the phone) and all communications, conversations and contacts with Grasshopper Gardens have been pleasant, professional and very accommodating. Not once did we wait even a full workday before someone responded back to us either by phone or E-mail. The finished project was everything that we wanted and we are so happy with it. When we have another outdoor project to do - we will definitely be contacting Grasshopper Gardens.

These guys are awful, unresponsive, couldn't complete the simple task of starting our irrigation…read moresystem, then they billed us anyway. Our problem ended up being a simple reset of the Hunter controller in our basement. Instead of a simple fix he lied claiming rodent damage, which there was none.they get a 1 because I can't give. 0

We used them and they quoted a price, we paid it then they sent us a another invoice looking for…read moremore money. Went to their place of business and had no satisfaction!

I would highly recommend this group. Went the extra mile to take care to not damage my lawn,…read moreseptic system etc. Carefully removed two giant trees in my backyard. Left the yard spotless. Very professional and pleasant to work with. Would not hesitate to have them do further work for me in the future.

There is a reason for only 1 review. Brian could provide great overall landscaping but he provided…read moresubpar equipment and charges you for top of the line. I just paid $17K for a irrigation system he provided. The pump was a pool pump. Not near powerful enough but he charged top of the line. You also can't get in touch with him especially in off season when planning occurs. Really sad

New dimensions are the best Saratoga, Lake George and surrounding areas hardscaping and…read morelandscaping, irrigation and lighting experts. We have used New Dimensions for years for everything from very large projects to small. Hands-down, the best staff, and the best overall performance !

Excellent job, excellent service! I called Butch's Tree…read moreService on Friday morning 11/5/21, around 10am, got the answering machine so I left a message. I asked about having 2 very large trees removed from my property. His office called me back within the hour, said they can meet me tomorrow morning to give me a price, so we set it up for 8am the next morning. Butch and his crew were at my house Saturday morning at 7:30 am. He looked over the trees, gave me a very reasonable price to take them down, grind the stumps down to below ground level, remove all wood and clean up the site. I agreed, and I asked him when he could do this, and he said he would have the work completed THAT SAME DAY! Which he did! In less than 24 hours the trees gone, property cleaned up as if they were never here! These guys were very professional and they worked quickly, great job all around. I highly recommend Butch and his crew

very unreliable. gave a start date. 6 months later another excuse…read morethat their equipment broke. don't bother. will never show up

No-show a second time!! Twice I made appointments; 9 to 11 he asked....ok no calls , nothing…read more This company wasted 2 of my mornings. So glad I did not hire. How do you do business like this? 1 star and only because that is the only way yelp would publish this review

Good job. Finished good size job in lees than 2 hours. The…read morehuge crane picked up a large tree in my backyard and lifted in over the house!

In my wildest dreams could I ever have imagined such a competent and professional mover! I used…read morethem when downsizing from a house in Moreau to an apartment in Queensbury, and also with a subsequent cleanout of unwanted items from the house. They were punctual and their workers (2 Johns and Greg handled both moves) worked expeditiously and professionally. The costs were reasonable for the services performed. I would wholeheartedly recommend them.

We had our apartment packed up and moved into a POD at the PODS distribution facility an hour away…read more Tony, Zach, and Matt were great. The move took longer than we expected, but we might have had more stuff than we'd originally thought. Those guys loaded all of our stuff into one large POD when we thought it would take a large and small POD. Everything was packed in tight and secure, they handled our belongings carefully, and they were very friendly. Overall a very good experience.

I don't know where to begin on how amazing this company is. We were referred by another customer,…read morewhich is always a good sign. The duplex townhouse we recently bought had a 34 year old roof and desperately needed replacement. Brian, the general manager, was our point of contact. What a sweetheart of a guy! Funny, personable, and *extremely* knowledgeable. He coordinated with our attached neighbor so both sides would be done at once and the roofline would look seamless. The pricing was well within expectations. When work started, his crew arrived promptly each morning and got straight to work. I must say, these guys work fast and hard. It's worth mentioning that they cleaned up their debris beautifully. The place was spotless when they finished. Brian has a good sense of cosmetics on the house and he wrapped the windowsills and replaced a rotted piece. You can see the difference immediately, in the pictures. It looks like a brand new home. We got compliments from our neighbors immediately. Brian went above and beyond our expectations. We are so blown away by him and the company we are looking forward to having them replace our interior doors, as well. I wish every company had this kind of integrity and quality.

Started off well, with him coming for a quote in a timely manner. Then, went downhill. What was…read moreoriginally quoted was out of my budget, so I tried to get it to be something in my budget. I asked for a few things, in order to lower my price (for example, taking care of debris myself, installing some shutters myself, etc...). I received a lower quote, but the numbers didn't make sense. As well, I was supposed to have samples brought over, and they weren't. I called and asked about it, and about the numbers, no response. I emailed, no response. I called again (a week later), and got him on the phone. He said he ran out of samples, even though he was supposedly bringing them over a week earlier. He said he'd leave them on his front porch if I wanted to pick them up. He started going off to me about not having time to discuss options with me. And, that since it's a small job I wasn't really too important. I hung up, since it was going nowhere and that's no way to earn my business. If you don't want my money and business, someone else will get it. If I want options to be within my budget, that's my prerogative as a consumer. If your math doesn't add up, I have the right to ask about it. If you don't want "small" jobs, don't quote them.

This our 3rd time we used them 10 stars all day long. Don't go to the Big Box stores, they have…read moreexpertise, customer service, great products and install is 2nd to none. Next month they are doing our wide plank floors. John is my sales rep. Thanks so very much!