Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

Stopped in at Hing Wa Lee jeweler on a Sunday afternoon with no appointment. I had been researching…read morewatches online and decided I wanted to pick up a watch to celebrate a recent work achievement. Hank greeted me when I entered and was very helpful. He immediately showed me several Rolexes, including an Explorer that was available. He also showed me several Tudors that were beautiful pieces. I eventually settled on the Explorer and am thrilled with the purchase. The experience was very pleasant as we chatted about different watches and their features. Hank was very knowledgeable about all the watches we looked at. I highly recommend this location and hope to be back for more purchases in the future.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

Oh my God…read more.. Desiree's Jewelry in Glendora is top level! From selection to service. Both Husband and Wife owners value each and every customer as if they are family. I have only been going there for 2 years but the 3x I have dealt with them, they didn't look at what opportunity they could garner from me, but rather what relationship we will build together. One purchase and two repair/adjustments to my Rolex's, were mind blowing with the level and care of service. One of the adjustments took him 20 minutes and guess what I paid-ZERO. He said my happiness was worth more than the money he would charge me. If I could give 6 stars I would, and I've never reviewed before. Dealing with an establishment at this caliber reinforces my belief in society. Cheers and 6 Stars to Desiree's!!

I cannot say enough good things about Desire Jewelry. I am a returning customer, and every visit…read morereminds me why I keep coming back. They have cleaned my wedding ring beautifully over the years and resized many meaningful pieces for me, including bracelets that were special gifts and family heirlooms. They also fixed pieces that weren't quite right, created a stunning necklace from a single earring, appraised one of my pieces, and cleaned everything so it looked brand new. The entire team is incredibly kind, professional, and efficient. Everything was done quickly without ever feeling rushed, and the quality of the work was outstanding. It's clear they truly care about both their craft and their customers. I'm so grateful to have found a place I trust with sentimental jewelry, and I will absolutely continue to return and recommend them to others

There is something about walking into a place and right away knowing you feel like your in good…read morehands. That's how I felt when I walked in, and saw Carmen standing there with her beautiful smile. I was looking for my engagement ring to be cleaned as my wedding approached and I had hopped on yelp and looked for a place close by with good reviews. And yes that brought me to this place. But it wasn't just the reviews that say it , the customer service I experienced in person was professional, clear and extraordinary.! You can tell they really care about the customers and that to me is the best, I will definitely be going back in the future. This business has really impressed me, and would recommend it to anyone reading this. My ring came out spectacular, like brand new. Carmen may God always bless you. Thank you for what you did.!

My parents have been coming here for at least 10-15 years and recently my mom had an old school…read morecombined combo wedding band and engagement ring from the 80's that we were looking to redesign while keeping the original diamonds. Initially we had planned on getting some quotes from a few jewelers, however we didn't make it past here due to the amazing customer service and knowledge. Carmen helped us along every step of the way, from educating us on our options to constantly keeping us informed on the status of the ring. With her help, we ended up creating a new customized ring so my mom was able to get an amazing facelift on her original ring (we ended up choosing a new band) while keeping all of the original diamonds (plus adding a few extra ones). I would highly recommend this place for anyone looking to bring their design to life or create a unique piece of jewelry.

Eric and his family are great!! Love there jewelry pieces. I picked out my engagement ring here and…read moremy husband's wedding ring. Going back for some earrings soon.

Family business with exquisite quality service. They go above and beyond to ensure you're pleased…read more I've been a client for years for this reason alone.

My wife and I have been coming here for years. Jenny and all the ladies have always taken care of…read moreus with great customer service. They never rush you and allow you the time to pick the right item. As for me, they give me some great suggestions on what my wife would like and be within my price range. Recently I went in because I broke a necklace that my wife and bought for me and a bracelet that I have had for years was "opening up" in a way it should not. In a couple of hours, they sent it to get fixed and I was on my way.

I have been coming to Jenny for years and received excellent customer service and a great…read moreselection. I was looking for a gold chain for my mother. My mother was able to find the perfect chain for her pendant at a fair price.

I really like shopping here. One of my biggest fears when visiting jewelry stores is feeling…read morepressured, but that never happens here. The staff and the owner Ruby really take their time to show you the different pieces they carry and never make you feel rushed, which makes the entire shopping experience actually enjoyable. They carry a beautiful variety of jewelry, from rings and bracelets to necklaces and more. It's honestly the perfect place to find thoughtful gifts for birthdays, occasions, and sometimes a sweet treat to self. I highly recommend this place if you're looking for beautiful jewelry, while still getting to enjoy a relaxed shopping experience!

My ring looks brand new and I'm still so in love with it! I also bought a pair of sapphire studs…read morewhile I was there! There's nobody else I'd trust with my valuable jewelry! Thank you Ruby!

Ruby is seriously so amazing. She is super kind, patient, and genuine. I usually feel anxious…read morewalking into jewelry stores because of pressure, but Ruby makes the experience feel completely different. She really takes her time to listen and never once made me felt rushed, which makes the whole experience feel so relaxed and comfortable. She has a large selection of jewelry, ranging from rings, bracelets, necklaces, and more. It's honestly the perfect place to find thoughtful gifts for birthdays, occasions, and sometimes a sweet treat to self. Jewelry is something you invest in and since it can get pretty expensive, it's really important to buy it from someone you can trust. Things can happen to any piece over time so it means a lot knowing you can go back to the person who sold it to you and actually feel taken care of. You can just tell that Ruby is someone who cares about her jewelry and customers. Something that is rare nowadays and very much appreciated.

Had the best experience with Ruby from beginning to end. The service she provides is truly top…read morenotch. She listens and always delivers. I will definitely keep going back to her and would highly recommend her to family and friends.