Jennifer and Lydia are always amazing , every time I walk into the office they have a positive attitude and they welcome me with smiles. The place itself to live is awesome , I feel super close to everything , only an hour away from the mountains and the beach and super close to good eats at Victoria Gardens . 10/10 place to live !! read more

Levante is a gated apartment complex community. With one car garage , pool and gym . It's a beautiful community, exterior landscape looks well maintained . Here for a friend's birthday party, unfortunately as guests there is no intercom or button to contact the residents. My friend was at the pool and met me at the gate door by the manager's office. read more

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This has been an ongoing issue for almost a year. Birds defecate in my walkway EVERY DAY causing an unpleasant smell and attracting flies. When it rains the feces washes down the drain pipe onto my walkway. The feces is cleaned most days but it doesn't solve the problem. It was brought it to the attention of management several times and a small net was placed in a different location which doesn't address the problem. read more

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I have lived at Levante for a year now, and the grounds are clean, quiet, and well-maintained. Jennifer and Lidia are great and do their best to ensure residents are well informed, welcoming, and helpful whenever I come to the office. I enjoyed attending the various community events put on by Sabrina and Stephanie, they are the best. They do a great job of having fun and engaging events for the residents. Pedro, the maintenance department does a great job as well. read more

Been living here for almost 4 yrs now , it's peaceful, it's clean , it's quiet , our neighbors are friendly and we have made good friendships with all our neighbors who have come in & out of here.. Jenifer & Lidia are very nice people and are always willing to help in any situation we come across. The maintenance workers are also very helpful anytime we put a work order in they are there to help with our problem within minutes. Another thing I love about living here are the events that the staff does here monthly whether it's for the holidays or just any day they always set up something special for their residents! Although we hardly participate we are very appreciative that they take the time of day to make these events happen! Lidia & Jenifer thank you for all you do ! read more

Subject: Complaint Regarding Unprofessional Conduct and Cancellation of Application I am writing to express my dissatisfaction with the unprofessional conduct of the personnel at the front desk during my move-in process. My application was approved under my corporation's name, and I received a list of documents required for the move-in date, including the Edison account number, gas account number, and rental insurance. On the moving date, I was informed that it would not be possible to complete the process unless all documents were present. As there are not many companies that provide insurance under a corporation name, I asked if the staff could recommend any insurance companies. The response was that they could not recommend any. I then asked for the names of insurance companies that other tenants had used, and the response was, "I don't know." I left the office and started making phone calls to many insurance companies. Unfortunately, none of them offered same-day coverage; the waiting period was at least one day, and some required up to 15 days. After four hours, I received a message from the leasing office with information on an insurance company. I called them, and it took 20 minutes to complete the process. I returned to the office around 4:30 PM, although my initial appointment was at 10:00 AM. One of the documents requested was a letter from my company explaining who was authorized to live in the apartment. I provided a letter with the requested information, but it was not accepted. A) I am the owner of the company. B) The only two people planning to live there were my wife and me. C) Why were the documents not reviewed before I was asked to open insurance, electricity, and gas services? Later that day, around 6:00 PM, I received an email confirming that my application was canceled without a deposit refund. This demonstrates a lack of professionalism and an unwillingness to take an "extra step" by reviewing documents before requiring the opening of all these services and accounts. My recommendation for you is make sure your documents a correct before open all this accounts, ask for an appointment before your move in date, and confirm with the unprofessional your documents are correct. read more

Be warned: -Rent is not what they say it is. Add about 200 dollars extra to what is written then that's rent. Rent went up $400 dollars for being in middle of nowhere in Fontana. The person doing their demographic's is high on substance for sure. -The customer service helpline, conceder it nonexistent because they won't and can't help you after hours, especially when they tow your car and your outside in the rain looking for a number to call for help, even though you were given a specific spot to park. They don't even have the tow company's phone number at CS. I speak from experience. -you will never, ever see your deposit again as a matter of fact, you will owe them at the end, regardless of how clean, how nice you've kept up with the apartment. They have a standard in which they repaint and Reglaze the tub & everything else at your expense regardless of your up-keeping. -if something goes wrong or you need to add a roommate they will not help you achieve a goal but threaten you and give you notices to move out if you don't comply with their "policies," which are threats. Threats are their specialty. I've learned that one from them very well. I try to give them a bit of their own medicine, I'm sure they hate it as I did. -they will tell you "don't call in a cleaning crew when you vacate the Apt, let us handle it." That would be your biggest mistake, because they'll charge you arm and a leg for not really cleaning the way a professional company could clean because they do it in house and not with 3rd party yet they charge you over $350 with their own employees, which is unethical at your expense. -during final inspection (walk through) they will tell you everything is OK. Everything looks good but what they write down is exact opposite. They will charge you for everything even if it's looking good they will repaint, Reglaze re everything at your expense which is against DRE real estate code of ethics. Charge you even more on their own secret inspection after your gone. How convenient, right? A walk through should be honest clear and to the point so both parties are aware of what is going to be charged. The reason they cannot be honest is because they have pre planned to do all the work that's unnecessary at your expense, they can't tell you that straight out, otherwise you would never agree. -deception, dishonesty, misleading, threats to make you sign papers that you do not wish is their motto for customer service. If you think I'm kidding, please experience it for yourself but don't say you were not warned. -they will make you sign papers of work done on the unit before they have inspected the apartment, so that way they can deduct as much as they wish off of your deposit. All based on assumptions but since their actual goal is to deduct every penny off your deposit, it is more of pre planned action rather than anticipation and they are just leaving that info in the dark with you. With All smiles. -They send you pictures of stained areas of wall or oily parking space touched up with picture contrast and manipulation in software programs such as "photoshop" or or simply on your phone's photo editor, where you can make a perfectly painted wall look stained because you highlighted the dark parts and make it look anyway you wish by manipulating it, anyone can do that, what they don't send you is the actual picture taken through a non-filtered lens, which the normal eye can see. This is called deception to make you believe that it's actually dirty or stained, which was caused by you. -when and if you hear the words, Satellite management, RUN!!! I wouldn't be surprised if they start charging for breathing air on their property. read more

Levante Apartment Homes - The balance I owe Satellite management after they've taken the entire deposit of $750 - Apartments Near Me - Fontana, California

I lived there for a little over 2 years and I loved it. Grounds were always clean and the grass & bushes were always kept up. Management is so nice and sweet. Easy to talk to. read more

Been living here for about 3 years. It's safe quiet community and all staff are friendly with good residence service. One more thing we need parking shades for the parking lot for each car read more

Stay away!! This apartment will not provide you any value. The apartment environment: The air quality is so bad here; there is a farm up the street, and you will almost always be greeted with the smell of cow manure. There is also a big construction project that is probably going to be going on for a while, so there is always all kinds of dust smacking you in the face and layering your cars with dirt, along with street block-offs and 18-wheelers constantly driving in and out. Also, high vehicle break-ins and vehicle thefts happen here at Levante. Neighbors have gotten their cars stolen right out of their garages and parking stalls with the apartments not willing to help with camera footage, a feeling of unease considering they advertise security and surveillance for this property. But that's not it; for the walkways, the way this property was designed is that the exhaust fumes from people's units blow right to your face when walking on the pathway; if you walk your dogs or with your kids, be sure to have them not breathe, it's smells of fumes. In addition, the apartment complex has been much dirtier since the previous staff left, not as well up-kept as previously; trash, huge dog waste, and the smell of urinary infections throughout, gates feel as if they are almost always broken, and there have been so many instances where there are homeless people and street vendors roaming the property, creating disturbances throughout the community. I'm not saying whether the apartment has full control of these situations, but this is what is like here at Levante. Maintenance: Ever since the previous maintenance staff had both quit, they replaced with new staff that are intrusive and lacking professionalism, they are so quick to unlock the doors to your home with the master key, even if you go inside and tell them you are coming, they're banging on your door for 3 seconds, by the 4th, they are barging in your home. The maintenance supervisor follows you around the entire complex, making the environment uncomfortable; after speaking with management about the issue, she let me know that it's his job, but I think there are ways to go about your job to make people feel comfortable at their place of living, maybe provide additional training for these newly added scopes of work because never has it or should it feel the way it does. Management: Jennifer is the Property Manager here but has really childish and petty tendencies when situations are to be addressed, I don't understand how she even got in her position because her relations with tenants and previous employees have encouraged people to leave, unsure of why this apartment has the highest turnover that I have ever witnessed throughout my years of renting, rather than being direct, she gets off on going behind tenant's back to have their vehicles towed, I asked about my missing vehicle, and she acted so lost as if she didn't just have it towed. (coincidentally, one week after making a complaint about the maintenance supervisor) She said she impounded my car for not having a handicap placard but wasn't even able to distinguish if it actually had a placard or not, and still, at her discretion, she decided to have it towed. She claims that she had no idea that it was my car, but one thing about Levante is that they are always watching your every move, also she claims she's constantly watching the cameras, so it would make sense that she would check the cameras to see who's vehicle that was to ask them to move it or if they have a handicap placard but instead of trying to make the situation less chaotic, she'd instead cause havoc and discontent amongst tenants. She provides a phony personality in nearly all interactions, but that's just the personality of the person managing this apartment complex. But on the other hand, Lidia is the greatest assistant ever; I hope she finds a job that will cherish her and give her the higher position she deserves; she has so much ambition, morals, and integrity. She's a much more straightforward person and easier to deal with. read more

I love how we get to connect and meet neighbors at the free community events! I also appreciate how the staff is so caring and professional. They take care of any issues right away. The grounds are always clean and maintenance is always friendly. read more

The left side fence in broken again, its been broken for 3-5 days now! Also person was seen trying to break into the apartments by jumping the fence but was scared off by a car coming in. WTF is the point of promoting luxury living if you guys cant keep us safe!!! Many random people walk in when the gate is open, walk around the whole apartments then just walk our. Those are not faces that are ever seen again. Many, MANY people (that don't live here) wait till the gates are opened by someone else to come in only for the cars to block all cars (of people that do live here) from coming in! There is always people smoking weed at the apartments. You guys should really take that off your website that your "smoke free", my ass. People stay inside the pool for longer than what you guys allow and also people jam rocks under the door so it can never lock and be open all night. Do you think I want to be waken up on my only days off @ 1:30 in the morning by people laughing saying, "Shh. We'll get caught." Then proceed to play loud ass music. I pay my rent on time and make sure to be quiet at the times that are mindful of my neighbors. I don't pay luxury, just to get gehto. Also when you say that you have on-site management just say that we need to make some type of appointment because everyone of our neighbors we have talked to said that it sometimes takes days to get an answer from you guys. Even when management is inside the office just looking at you. From your website please tale off the following because you guys are just plain lying now: ***Controlled Access/Gated ***Night Patrol ***Availability 24 Hours ***Smoke Free ***On-Site Management GET YOUR IT TOGETHER! read more

It's been a wonderful experience so far with Levante Apartment Homes. Our move-in was stress free and we are not having trouble in getting used to the apartment because of Austin who did an excellent job in showing us everything and letting us know even the tiny details. On the day of our move-in, they are supposed to just read out the contract and show us only the apartment before moving in but my aunt and uncle came with us. It's part of their rule that they can't allow them but since it was very hot outside, they at least let them in and even offered water. They made them sit at a different spot but I loved how they maintained their rule plus gave an excellent customer service. Now that we are living in the apartment, it's been a wonderful experience so far. Before moving in, we were worried that we go to work quiet early so basically worried about waiting for our ride in dark but Levante has sensor lights all over which makes us feel safe. read more

Levante Apartment Homes - Levante Apartments - Apartments Near Me - Fontana, California

THIS APARTMENT COMPLEX HAS TERMITES!!!!!!!!! Please read before you even consider moving into this place. Don't be fooled by the photos on their website. This place is no where near "mOdErN lUxUrY". It's ghetto and no I'm not talking about the other tenants that live in this apartment complex, it's the living conditions here!!!! Let me explain just SOME of the living situations here. The trash cans are always so filled and it stays like that for WEEKS. The Amazon hub half of the time is always locked. You can be living here having your name under your lease, yet they want you to park OUTSIDE of the apartment complex in the dirt. The women who run the office are not only rude but extremely unorganized. They never have an answer to anything. They not only raise the rent prices every year like crazy but they add expenses that they don't tell you about. They added on a $200 sewage bill without telling us and when we contacted the office, they said it was corporates idea but never notified us. Other tenants who live here have told us that they've gotten their cars broken into. And yes there are termites here and their exterminators unfortunately only come once a week. We had contacted the office about the termites and they told us that they have had SEVERAL tenants complaining about the situation. The office supposedly told us that the termites are coming from the construction across the street but they didn't want to send out an email to all us tenants about the situation???!!? It's fking ridiculous living here. For the amount of rent here and all the horrible living conditions here, it's not worth it. You're better off somewhere else. Update: the ladies in the office called and seemed bothered that I left an honest review and all of a sudden they asked if now their customer service is fast/good lollll how funny that once I leave an honest review they want to check up on us...This place is a joke. read more

Beautiful place to live but the rent is not consistent. We were told one price signed the paperwork just to be charged over $100 more than my prices rent. Then the retro charged me for water and didn't notify me so this month my rent went up $200. It's a nice place but the rent they offer is not what you will pay just be aware they outsource and we have to pay those fees too. All the other apartments I lived in my rent never fluctuated this high. I get Covid hot everyone hard but I also have a family to feed and i can't do that when I'm paying $200 more than I planned for Thats money out of my kids mouth read more

I'm so thrilled that I found this apartment community! Not only are the grounds stunning but the staff is very professional, kind and helpful! I've had such a great experience with Diana and Lidia and I'm looking forward to moving in! Keep doing what you're doing Levante! Highly suggest this place! read more

Pretty apartment,but smell like dog poop everywhere.They raised $100+the first year and the next one $200+ .If something need repair work done they are quick to get the job done .I move out because the $200 rent raise and as the other reviews states they will charge you a arm and leg, my mirror sliding door was broke and the other one was out of place and they charged me almost $700 to repair it. The doors are like $150 each one but they go ahead and charged me with almost $700 . Be aware because they are not glued together the mirrors will go out of place anyways but it's going to be your fault .You will see floor glue(green) coming out of the flooring because the installation is pretty bad. You will have to pay for all the work done for the apartment when you move out. You will have to pay for all the renewing landlords are supposed to do when renting the apartment to a new tenant . Cleaning,painting and many more things. My truck was vandalized and I ask for the cameras and they never wanted to do anything. It was park in my parking at night, no night patrol, I was deceived with the night patrol thing. When you need a repair and if you are sleeping in your apartment they will open the door and go in . I find this unprofessional because one time I was sleeping in the morning with my toddler without half of my clothes and they came in. I worked all night and the little time I have to rest is when my toddler goes for a nap. Well I would say if you have the extra money this place is for you , but if you don't let injustices happen you will be surprised. read more

I had such a great experience here. They are super helpful and answered all my questions. Thanks to Diana and Lidia I have found my new home. I can't wait to move in. I highly recommend this place!! read more