I went to another lash place and they told me my lashes were damaged and sparse because what Blink…read moreused ripped out my lashes when it fell out after 3 days . I showed them the lashes from blink and the professionals said they're clusters and not actually extensions, and the glue is way too black and not the usual glue used. Really upset.

Great place for eyebrow threading, facial threading eyelashes. Ask for Jazz I love her…read moreprofessionalism she utilizes recommended sanitary guidelines. She is available by appointment. Text her at 216-527-7957.

The end result of my eyebrow threading and tinting service was good. The color is a brown that…read morecomplements my skin tone/natural eyebrow color and the threading did a good job of shaping directly around my brows. Amber was pleasant and conversational during the quick 45 min or so service. I must mention however that this was our third time scheduling in order to get this done. The original appointment was canceled a few hours before its time on a Saturday due to Amber having a flat tire. No problem. We rescheduled for the next day- Sunday at 9am. I moved some things around and went to the closed shop at 9am on Sunday and no one showed up. I politely texted and called once but got zero answer at all the entire day as to this no show. I politely called the next day, Monday, and although there was no apology or explanation for her no show at the appointment, we arranged for the appointment to be Wednesday afternoon. I showed up at the time we agreed upon and the service went without a hitch. It was $30 for the deposit and $45 for the rest of the service totaling $75 without tip. No physical cards accepted but all of the electronic payment forms are accepted. Other than the scheduling issues, I am happy with the service. I wasn't told not to wear anything like sunscreen beforehand and only told during the service that I should not have as it reduces the ability of the tint to stick to the hair, so I think moving forward some pre-instructions as well as aftercare instructions would be nice to provide to clients. Overall, good technique but some improvements can be made regarding professionalism.

My first appointment with Jazmine at Cilia left my brows looking like a million bucks. And yet, I…read morecannot recommend this salon. I had to cancel the night before my second appointment because I had been exposed to Covid by my fiancé; we'd been together all weekend and the entire day of the positive test. I reached out to reschedule as soon as we saw the test results. Amber was unconcerned and wrote that I could move my appointment if I was okay with losing my deposit--I might as well have been a no-show. Still, even with her lack of accommodation, I wouldn't risk the health of the aesthetician and the clients after me just to keep my deposit. That's dangerous and unethical. I'm concerned about their lack of protocol when it comes to Covid, especially with the new variants. Amber's blasé tone was as striking as her unwillingness to accommodate a client who reached out with health and safety concerns; it also raises red flags about their hygiene standards and sanitation. I'm appalled and grossed out. Not only did they forego the remainder of my fee because I'm now unwilling to reschedule knowing how dismissively they handle health concerns, they've also lost me as a client and gained a poor review for their lack of hygiene protocols. *Update* A day after I posted this review, Amber contacted me to refund my deposit. I sincerely appreciate this gesture and added a star to my review because of it. Still, their lack of Covid safety protocols and the fact that this was even an issue to begin with still gives me pause. The safety and wellbeing of clients and staff is paramount and, sadly, I don't see it reflected in their business practice. Thank goodness that I had the sense not to keep my appointment, as I tested positive for Covid this afternoon.

Very friendly customer service with accessible parking in the plaza…read more Abier was very professional and as a male with thick brows, I thought she did a great job making it as painless and easy. A recommended location if you're in the area and in need of brow services.

Mary-Ann was amazing! I wish I took before and after shots to show you the magic she worked. The…read moreplace was cute they were very hospitable and gave me water when I arrived. I'm pregnant and they also helped me out of my chair and were just really sweet. I will for sure be booking her again!!!

I went in for a brow tint and shape. The lady ahead of me was getting lashes. They looked amazing…read more I couldn't resist getting the same was in and out within 30 minutes

Love how my face changes after a little clean up. Very clean place. I was in and out so fast.read more

I had Classic Full Set by Iryna. My lashes looks so natural, I can brush them, get water on them…read moreand they are still there, unmoved, totally different from temporary lashes. Iryna did wonderful work, I'm definitely come back!

I just went today...amazing she was so accommodating, knew her stuff and friendly...I highly…read morerecommend Rina...I will definitely be going back and telling everyone what a great reasonably priced she is!! I love my lashes!! Definitely check her out you won't be sorry, I couldn't be happier!!

Faux Real offers lash and brow services in a very clean and professional environment…read more Wendy did an amazing job doing a combo nano shadowing and hair stroke blading on my eye brows last year. Before I booked we had a video consultation and she answered all of my questions and gave me a ton of information to read about what to expect during and after the treatment. It made me really comfortable and excited to make this investment. After the service, she had a kit with products and instructions on what to do and expect for about 2 weeks following. I booked a touch up at about the 1 year mark because it's generally recommended. However, once I got there, she took a look and informed me that I didn't need a touch up, but just a brow wax. I really appreciated this level of honesty and integrity as a business owner. There is a huge price difference between any permanent makeup procedure and a simple wax so she didn't make as much as she would have expected today. However her commitment to doing what's best for me as a client and my skin really made me feel good. I don't really do any lash services but would definitely patron Faux Real if I should in the future. Also, my eye brows look incredible! She is very knowledgeable and friendly. The space is clean and welcoming. I appreciate the ease of scheduling online and even paying the deposit when I book. All scheduling and payment is through the Vagaro app, which I appreciate because you can link a credit card there and not have to go through any weird cash app or Zelle situation at the completion of your service. I would recommend Faux Real to anyone looking for knowledgeable permanent makeup solutions and lash services.

I came from another lash girl who had put on way too long of lashes for volumes and they were…read moredamaging my natural lash. I needed a fill and the lash place I had found cancelled an hour before my appointment, and I was leaving on vacation in 2 days. Gina got me in AFTER HOURS no problem and made me feel very at home! She was very informative about what was going on with my lashes and knowledgable about what was causing all of my issues! Will definitely be sticking with her! If you want someone with EXPERIENCE please see her! Also, I have sensitive skin and the rash you see below my eyes is from my own do-ing, nothing to do with her services! (in photos)

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

I was liking the place until I was charged a "green fee" on an already expensive service! If you…read morewant to go green that's your prerogative, but as a consumer, don't expect me to happily pay for something I don't care about. I stopped going there after there. Also they tried to sell me a lash builder for $65 and I found the exact product on Amazon for $14.99! After these two things I was out for good!

I have been getting services from Katie for going on 17 years or so. The first time she did my…read morehair, I could tell she had something magic and different going on. I have followed her everywhere she has been in Northeast Ohio and cheered her on as she expanded into the world of lashes. She is nationally recognized in the Lash Industry as a lash professional and educator, although I mostly do color and cut services, saving lashes for special occasions. She is knowledgeable and will honestly give her professional opinion about what services would be best for her clients. Her salon in Macedonia is thriving and busy. So sometimes you have to plan ahead for her services. She has creative and competent staff. I drive an hour one way to go to Suburban Lash. I am afraid Katie is stuck with me now! And it's cool that she just competed at the national Mrs. America pageant as Mrs Ohio 2023!