Well...the mattress was a bust in the end. It sagged and I called them. They blamed the malfunction…read moreof the mattress on MY bed frame. I didn't purchase it from OMF. So I pitched their pitiful mattress and bought a sleep number bed!! I have been NOTHING BUT HAPPY with my sleep number bed!

I ordered a mattress and box springs set mid-March. It was for an antique bed and while it was not…read morethe normal size, it is a size I have ordered before. They were able to schedule delivery within 2 weeks. On delivery day, it was apparent that the bed did not fit the frame. It was returned to the factory and I waited for contact from someone about the next step. I finally called and was told that someone would come out and measure the frame. That happened almost 2 weeks later. I just received the mattress and box springs set today - 2 months after the original delivery date. The delivery guys were wonderful. I wasn't their fault for the delays. My advice is to be very specific out front about what you are ordering, especially if there is anything special that needs to be done.

Buying a mattress is never fun. We started and ended our shopping at Mattress Warehouse. We told…read moreSteve what we were looking for and he had some ideas and used a computer simulator to show what we needed. He had several options for us and also had pillow and frame recommendations. He let us know of any sales and that if the price drops within a year they'd match it. The only hiccup we had was the mattress was out of stock for our initial delivery day but we didn't have to wait that Iong for it to be rescheduled. The delivery team was prompt and quick. Overall everything is great with the mattress and our experience. The jury is still out on the pillow recommendation.

A big thank you to Josh and Jay. They went the extra mile to ensure that my mattress was delivered…read moreand expertly set up. Adjusted the bed height to help my back. Thanks gentlemen!

We purchased two of these sofas in 2001. Since then we have moved several times and have never…read morefound again the quality of construction or fabric we were looking for when we needed something to withstand kids and now grandkids and still look good. Still love the design.

We wanted to replace the cushions on a sleep sofa we had bought at Perlora 3 yrs ago, but we were…read morenot sure how to go abt doing this or even if replacement was possible. One call to Perlora set the whole process in motion. The exact right cushions were delivered to our home within a few weeks. They r firmer than the originals, and the color is perfect. Plus, the delivery fellows were pleasant, and they came on time. Great service all around! LindaO

It pays to be a smart shopper. We bought a couch, ottoman, and recliner from this store several…read moreyears ago. The recliner is real leather and we were able to pick the fabric for the couch and ottoman. The bases are real wood. Fast forward to today and those pieces are still going strong in our home. So when we needed a new dining room table Roomful Express was where he headed. We went in last week and picked out a table that we liked. Marcie was our salesperson and she was wonderful. She allowed us to look around. She didn't hover which was nice. She was very knowledgeable. She answered all of our questions. She wrote down information for us so we could go home and measure. She even offered us a wood sample to take home to see if the color of the finish worked with our existing furniture. Today we sat down with the owner Nathan to make our purchase. He was very nice and explained everything to us which made the purchasing process a breeze. So you may think to yourself . . . that kind of quality and excellent customer service must come at a steep price. It doesn't. If you shop other furniture stores you will quickly see the value of your purchase. Quality at an affordable price. A beautiful home that doesn't include pressed wood that will have to be replaced in 3-5 years. Fantastic quality at an incredible price. Side note-they have two locations, Baldwin and Wexford.

I ordered furniture from this store a month ago. My husband and I were going to pick it up to save…read moretime. When calling to check on status of order I was told that the company was in the process of revamping and not even the manager of the store knew what was going on. I was given a number to the corporate manager, but of course no answer. I have left two messages and I am still awaiting a phone call, just want to know if my furniture is going to be available in a timely manner, or if I need to cancel my order and go elsewhere. Very unprofessional.

10 months and still don't have the furniture that was ordered!!…read moreFrom what I can see this happens a lot to their customers. The excuse of the supply chain issue because of Covid is not a good excuse anymore, because this has been going on before Covid! Funny how other furniture stores can get in furniture, in a timely manner, and they can't! People work hard for their money, and they need to do better for their customers! Now I know why the Better Business Bureau gives Speed Furniture an "F" rating!!! Don't waste your time or money here.

I was greeted by a woman, though polite, didn't seem like she was interested. I asked her what…read morecouches she had in stock, and she said "I don't know, I'd have to check each one individually." Seemed like she couldn't be bothered

A few years ago I bought a couch from here, from a brand they carry call Coaster, which seems like…read morea really good budget option with great quality for price. After moving into a bigger home, we were able to keep that couch in our den and ended up buying two more couches from the same brand as well as a dining room table. We were so pleased that a few weeks ago we went back to get a mattress from them. They are always kind and courteous - I don't feel like I'm being upsold into a product like I do other places just so they can move product. I think they genuinely want to give me a product they believe in (I actually bought the mattress that the owner said he has in his own home - can't beat that recommendation!) We have had multiple deliveries and they are always respectful with the product and our home. I'll continue to go back and support them again and again.

Great family owned store with the best service anywhere! They go out of their way to stand behind…read moretheir products and make sure you are satisfied. They carry good solid furniture, not the crappy stuff you usually find in bargain stores (my dad still has his bedroom set he bought there over 40 years ago). I get all my furniture there and have never had a problem. They installed flooring in my place 15 years ago and it still looks awesome. I highly recommend this place.

I haven't had a chance to visit in person yet. But it looks promising for what I'm looking for. And…read moreI live on a fixed income so I'm limited to what I can spend. Unless I can make payments?

Very friendly staff, decent selection, great service! Great prices! They took a great amount of…read moretime with us, and where not pushy like the big stores, which I loved! We went in for a new couch and ended up with a couch and a bed!! Can't wait to get both!

I purchased the monster "The Bigone" during their Halloween promotion because I could not in good…read moreconscious let saving 200 dollars pass me by. I drove all the way to Pittsburgh (3 hours 1 way) with my best friend to pick it up. We got to the mall and the staff was very friendly in asking questions. I basically told them I know what I wanted the second I walked in, I was just chilling out. They were very cool with that. "Chill away" My buddy and I sat and watched TV with the staff for about half an hour. Finally I decided to make the purchase. I informed them what I wanted and off the sales guy went to grab my prize. He came out and rang it all up. My buddy flashed his military card and asked if they do anything for this and he threw in an extra 10% off! Very cool. The total bill for this would have normally been well over 1000 dollars. Actually $1,069.00 to be exact. The total didn't break 625$, that's a deal that no one can pass up. Next came the loading of the car. At the Time I had a Ford Focus, the salesman walked this 95lb beast packed in a bag out with us to my car, with a few good shoves and seat rearrangements, the sac fit perfectly in the backseat. Actually, after putting it in the car, I didn't have a backseat! Got it home and promptly cleared out an entire corner of my room and unpacked the giant. Took about 2 hours of roughing it up, but after the pieces were broken up and I fell asleep, the Sac doubled in size overnight! I barely have enough space to get around it to get out of my room, but I don''t care. It's comfortable, soft, gives the room a nice chill out feel and the cover makes it even more so. I end up falling asleep in it at the end of the night.

Thanks to the great customer service at Ross Park Mall, we were able to add the pieces we needed to…read moremake this an amazing sactional. A perfect solution for anyone with animals.