We purchased two of these sofas in 2001. Since then we have moved several times and have never found again the quality of construction or fabric we were looking for when we needed something to withstand kids and now grandkids and still look good. Still love the design. read more

We wanted to replace the cushions on a sleep sofa we had bought at Perlora 3 yrs ago, but we were not sure how to go abt doing this or even if replacement was possible. One call to Perlora set the whole process in motion. The exact right cushions were delivered to our home within a few weeks. They r firmer than the originals, and the color is perfect. Plus, the delivery fellows were pleasant, and they came on time. Great service all around! LindaO read more

I moved from New Jersey to Pittsburgh almost 2 years ago. I started planning with Perlora for the interior of my new home was still in NJ. The sales staff is extraordinary. They are flexible, detail oriented, and fully focused on ensuring you are satisfied. The merchandise itself is outstanding. It is very high quality at prices that are far more reasonable than those in the New York/New Jersey area. read more

I am adjusting my review as perlora responded quickly to my earlier review and I received the chair today. Thank you very much. The chair is beautiful, read more

Had a great time here today loved the atmosphere and the customer service. Lots of cool designs and styles. I highly recommend this place! Awesome staff and awesome furniture. read more

OK. At long last I do get time to write up reviews of all the places and contractors we have used to help furnish our new house. Let me first say that Perlora was absolutely wonderful place for some of the most contemporary furniture. The designer spent a lot of time with us designing our family room. After the first consultation we had decided we would get everything from Perlora (wound have been dining table, chairs, sideboard, 3 additional sets of couches, area rugs, curtains , accents, kids room furniture.... ) Unfortunately, after we placed order for the sleeper sofa and loveseat, the problem began. We were told, American Leather delivers within 1 month. The order somehow was lost or not faxed to the company. So, after waiting for a month, we finally asked for an update to find that it would take another additional month since some goof up occurred. Perry, the owner was extremely apologetic and took the entire blame (of course it was not his fault), but thats the sign of a good owner. He profusely apologized and took $200 off (well... off of more than 6K couches...really saved the bank!) They ordered the couches as priority to be delivered in 2 weeks. Well, the delivery was another issue again. Delivery folks hard to get hold of. We now know, the couches are in Pittsburgh warehouse from Texas. But it took them another coupe of days to call us and arrange a delivery. I take half day from work to be there. Delivery time comes and goes... no sign of couches yet. Bunch of more phone calls, ultimately, we find that, that day was the delivery managers last day and so he couldn't care less of anything!. Finally, Perry gets involved again and we finally get the couches delivered. I will say that if PerLora had not had these goof ups, it would have been our go to place for future furniture needs. I wish them luck and hope that rather that just apologizing profusely, they should tidy up their act. There are other good stores in Pittsburgh and just having good collection, is not enough for success, especially when you are dealing with clients who would not mind spending $ for higher end furniture. There is another review on Yelp with somewhat similar disappointment with customer service... maybe this is the real PerLora? read more

Without a doubt, very nice furniture. But comparatively more expensive than other places. Was not thrilled with the customer service, you'd think for spending some thousands of dollars you would get free leather conditioner an/or free shipping. Girl told us she would call back to give us some names of places for free donation/removal, she didn't of course. The owner of Perlora ought to take some MBA basics of Sales Management to instruct his employees on the limits of authority they have (if he gives any) so they can speak intelligently of what they can do to make a sale, as well as teaching some plain and simple customer intimacy virtues. read more

I was very pleased with the extremely friendly service and the couch I ordered was perfect. The best place in Pittsburgh to buy modern/contemporary furniture. Highly recommended! read more

My experience with Perlora was outstanding. I had the pleasure of working with Joel, an exceptional and talented designer with tremendous patience and kindness. On our initial meeting, I shared my tastes in design and color with Joel, and presented him with my vision of a contemporary dining room. When I returned to the store to review his design ideas, selections, and colors, it was as if he COMPLETELY read the circuitry in my brain!! His design proposal was RIGHT ON with my desires and I was thrilled beyond belief. Joel was attentive to my specific color requirements and taste, and the result was a magnificent and luxurious living room. Joel was even present at the installation of the furniture, ensuring and inspecting that everything was perfectly placed per the initial layout plans. Joel is also presently assisting me with the order of a fabulous area rug and stunning marble dining table for my dining room which we expect to be installed shortly. I obviously highly recommend Joel and his exemplary work in assisting me in creating a beautiful home environment. I will also add that during the entire process, the owners of Perlora, as well as all of the designers, were present to share in the joy of the creativity that was taking place as I watched my dream living room come true! read more

Absolutely without a doubt, the best place in Pittsburgh to buy upscale modern furniture! If you want something unique and special, this is the place to go. Customer service is outstanding. Perry, the owner, is wonderful,his taste and style are visionary.They make you feel like family. Perry personally saw to the installation of my living room furniture! He ran out to get some tools and brought back an orchid for my new room! So thoughtful. I was so impressed with the quality of the furniture and superior service that I went back to purchase a whole new bedroom. Also the guys that install the furniture are amazing, really pros. They know what they are doing, they know the products and were so respectful of my home and time and very polite. The whole experience with both bedroom and living room was outstanding. Do your self a favor,don't mess around with run-of-the-mill national retailers. Perlora is simply the best! read more