Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

First, I just want to commend the team. This was a complex effort and they kept me informed as they…read moredid the work. The car runs very well; hope to get a couple more tears out of it (it is 10 yrs old).

Predatory "free inspection" practices. Came in for an oil change and was presented with $2,800 in…read morerecommended services, including multiple fluid flushes. The only "diagnostic" provided was a photo of the fluids on a color comparison card, no actual test results of any kind. I went home and tested the coolant and brake fluid myself. Both were perfectly fine. The brake fluid they recommended flushing had been done less than 2 years prior and was clearly documented on CARFAX, the same CARFAX they told me they use to generate recommendations. That's the problem. When I left a negative Google review, the shop called me and confirmed that services are recommended based on time, mileage, and whether they appear on CARFAX, not actual fluid condition. A color card is not a diagnostic tool. It's cover. Their process is designed to maximize recommendations, not accuracy. Nothing in it is designed to tell them a service isn't needed. If your shop is recommending fluid flushes based on mileage and a color card, find a new shop.

Inspection and maintenance done this week on my CR-V. I needed to pick the car up early and it was…read moredone in record time. The price was lower than expected. Mike, Chris and Frank are on the desk and very responsive. The service could not be better!

My family has been getting our cars serviced at Hodgson's for 20+ years, and they always do great…read morework for a fair price. They are up front and honest about repairs & pricing, and won't try to upsell you on things you don't need. Even though I no longer live in the West Chester area, I'll still stop by Hodgson's if my car happens to be due for servicing when I'm back East for a visit.

I've been going to Hodgson's for 15 years now for all our cars' inspections, and some repairs that…read moreI couldn't tackle myself. Inspections are always honest, only flagging things that are actually needed for safety which apparently is not the norm. The repairs I had were done well and with reasonable pricing. Definitely recommend.

I had my car towed here from another shop on 11/5/2025 with a prior diagnosis suggesting a…read moretransmission-related issue. The previous shop does not work on transmissions, only engine and inspection work. I chose KS Automotive because they advertised free diagnostics, had positive reviews, and were listed as an AAA-certified repair facility. I later learned many of the positive reviews were for a previous owner. The business was sold to the current owner, Jimmy, about two years ago. My transmission diagnostic appointment was scheduled for 11/8. I received no communication that day. On 11/10, I was told that no noise could be heard and that the shop had "no idea what could be wrong." An oil change was suggested but never performed. No written findings, estimates, or diagnostics were provided. I followed up again the next day and confirmed the transmission had still not been evaluated. Over the next 20 days, no written diagnosis or physical documentation was ever produced to show that an issue of any kind had been identified. Diagnostics were repeatedly delayed until a specific technician (Kyle, who only works limited Saturdays) was available. Phone communication was inconsistent. I was left without my vehicle, without answers, and without updates for most of this time. My vehicle remained at the shop for 24 days with no written estimate, no written diagnosis, and no repair authorization provided at any point. All communication was verbal and typically only when I initiated contact. My request for transmission diagnostics has still not been answered verbally or in writing to this day. On 12/2, when I arranged for an AAA tow, the shop refused to release my vehicle unless I paid for "two of the three hours" of diagnostic time--despite never providing an invoice, itemized labor, or any written documentation to justify those hours. The tow truck driver ultimately left while the owner continued arguing with me over the phone during several calls. I requested an itemized invoice and stated I was willing to pay it at least twice during one of the calls. I was never given a number. AAA escalated the situation to a supervisor, who also could not obtain an invoice. I have since filed a complaint with the Attorney General. On 12/3, my family retrieved the vehicle in person. Only then did the shop produce two written estimates for the first time. Both documents showed a "creation date" of 11/10/25, but were printed on 12/03/25--after the vehicle had already been released. These estimates were never emailed, texted, or presented to me at any point during the 24 days the vehicle was in their possession. The documents listed only one hour of diagnostic time, and the fee was waived. The vehicle was released with no outstanding balance owed or paid. I am sharing this to warn others to carefully review the shop's current communication and documentation practices before choosing them for diagnostics or repairs. My experience did not reflect what was advertised or expected, and I strongly encourage others to consider alternative options. The shop was not what it once may have been.

I had my vehicle dropped at KS Automotive by a AAA tow truck. I don't live in the area and we just…read moreneeded a tire. Unfortunately this mechanic does not deal in tire replacement. I was very upset and didn't know what I would do. The owner of garage went out of his way to help me. He called a tire store, found they had a tire. He Jacked up my car, took the flat tire off and had his assistant drive my husband to the tire store to get a new tire. Upon their return he put on the new tire and asked for nothing. These people were a God send and I would highly recommend them. They completely saved our day. THANK YOU!

So I took my car there because it's a German car and the guy said they specialize in those cars…read more Left the car there for about 2 weeks got my car back worse than what it was. Hood wouldn't close and my electronic power control light was on (epc) that light was never on when I took the car there. Also he sent me the prices of the parts and was trying to charge me so much. 320$ for and oil pan and another 300$ for installation???. 200$ for a dv but if you go to any website that sells oem it's 75-100$. Never taking anything to this guy again.

Being from the Auto business myself, I can attest that finding an honest Mechanic is hard to find…read more Patrick is indeed one of the good guys. At first as always I was very reserved with him and double checked his work and part sourcing. But after multiple times of being spot on. I now can say I found my Mechanic. And will refer them to anyone looking . And it's just a bonus that they are a recommended shop from tire rack. Thank you!!

We have been using C&N Automotive for all our vehicles (commercial and residential) consisting of…read moreSubaru's and Lexus vehicles for over 20 years. Chuck and the team are through, honest, knowledgeable and helpful. They are very fair and a tremendous value. I would not go anywhere else.

I have been going to C&N for almost 16 years. They provide quality work at reasonable prices…read more Their location is in walking distance to the Amtrak & SEPTA Exton train station which is a great convenience if you work in center city Philadelphia. I highly recommend them for service on your vehicles.

Use Tommy's they are a great crew and handled my repairs with ease. Thanks to Kevin for the extra…read moresupport. I would recommend them for your car repairs.

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!