1. Lex Auto Service

    1. Lex Auto Service

    0

    Carmel Hamlet, NY

    Lex Auto Service

    5.0 (1 review)
    Closed Closed

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    Services - Lex Auto Service

    Auto brake repair

    Auto engine repair

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    3 months ago

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    Alex P.

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    Got my car towed from our house (well in Taconic and another company brought it home) my insurance…read moresaid that Chris Automotive is affiliated with them. Called them after few minutes their tow truck came and took our car. Happened afternoon so they are almost closing. Next day, Billy called and said whats the problem with our car. It was transmission and a whooping $$$$! The level of communication that the people from Chris was impeccable, they call almost daily to give updates. Fast forward, parts was delayed and we received our car a few days before it turned a month. (Can you imagine how much we paid for rental?!) Anyway, they gave us a very good discount. I can't even put words how everything went. So you imagine the crazy stress we had experienced?! Thankfully Chris Automotive was very reasonable with their prices, staffs were great and our car is back! Will definitely recommend this place!

    I made an appointment to have my Explorer looked at while I waited which I thought was fantastic…read morebecause I am limited to people who can drop me off and pick me up When I arrived there 10 minutes early a young woman behind the counter explained it would be $70 plus tax to put the car on the lift Something I had no problem with The next part is where it gets Twilight zonish!! she tells me that I was Going to be dropping off my car which I said no I was going to wait for it Then she starts telling no we spoke yesterday and I told you that we had to change the appointment to drop off instead of waiting , this is where I showed her my phone records from the previous day there was no call from them she kept insisting So I drove 40 minutes to get there and now will drive 40 minutes to get home with nobody to even look at me car and somebody calling me a liar If she would have said we apologize for any mix up which would have been the proper thing to tell a potential customer I would have been fine with that Hey we're all human it happens instead she kept belittling me insisting she spoke to me when she actually never did I guess this incident was a blessing in disguise , right up front this business is showing me that they were not one bit honest and I was lucky to never get involved with this business

    Mavis Discount Tire

    Mavis Discount Tire

    (75 reviews)

    Conveniently reserved tires online and made an appointment online as well…read more Arrived 10 min before the scheduled time today and was taken in promptly; in and out for four tires mounted and balanced in under 90 minutes. Price was as quoted online, and car was returned to me with tire pressures set as requested and TPM properly reset. Service overall was friendly and informative, though the waiting area is somewhat spartan compared to other Mavis franchise locations; will use this location again when the need arises.

    I consider myself a patient man- apparently not patient enough for two new tires at this location…read more I picked out my tires and made an appointment for 5 PM on a Friday. At 6:30 PM I was called and told "bad news, the lift we were going to use for your car is occupied and will be overnight. Can we keep your car until tomorrow?" I kindly said no, I needed it to get around. But I will bring it back tomorrow morning. 10:30 AM Saturday was attempt number 2. I showed up and was told they were really busy and can't guarantee anything. I said I had 2 to 3 hours and was told "yeah we can't guarantee that. How about a new appointment Monday?" I hesitantly said sure. I arrived at my 12 noon appointment on Monday at 11:58 AM and pulled my car into the lot. After over three hours of sitting untouched in the lot my patience ran out. Just a horrific experience all around for two simple tires. I emplore you to look elsewhere.

    Lex Auto Service - autorepair - Updated September 2026

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