Thank goodness for Sudbury Eye Care! I have a challenging prescription, and was in desperate…read morestraits after going to a large corporate eye practice with multiple locations (based in Lexington). From February through June, I tried one contact lens after another with this other practice, and they still couldn't get my prescription right. It was a nightmare! I was running out of time, contact lenses and patience, since I rely 100% on contact lenses for vision. Out of desperation, I booked a visit to Sudbury Eye Care. In contrast to the large corporate practice, Dr. Labiento: 1. Took as much time as I needed for each visit; 2. Had a huge inventory of trial contact lenses in stock, which she could tinker with as needed by applying magnifying lenses; 3. encouraged experimentation across a broad range of contact lens brands, including many boutique brands. Within a short time she had optimized my prescription, each eye with a different brand. When I showed up at Dr. Labiento's door my eyesight was so bad I couldn't legally drive. I now have 20/20 and 20/30 vision. I would give her 10 stars if I could!

I've been a patient of Dr. L's for many years, and her thoroughness and attention to detail always…read moreinspire confidence. She approaches each exam with the precision of an ophthalmologist, which consistently leads to excellent diagnoses and vision correction. Her wide selection of frames feels like browsing the latest Italian fashions, making the experience both medical and stylish. I feel fortunate to have her conveniently located in Sudbury, MA.

Everything re my visits w/Dr Hairston are always thorough and excellent. I found Dr Hairston to…read morebe precise and ALWAYS provided the right diagnosis plus treatment for my ongoing dry eyes and painful corneal abrasions. I'm so fortunate to have found Dr Hairston, given I went to 2 different eye doctors, both of which were so off the mark in their diagnosis and, subsequent, failed treatments. From my first visit onward, Dr Hairston has provided excellent and accurate care; thus, my ongoing eye problem/pain has been under control. Thank You Dr Hairston for your efforts and attn to my issue ! You are the BEST and thankful I found you. Marina

Dr. Hairston and his team are very knowledgeable, friendly and provide top drawer eye care…read moreservices. My eye exam was not only comprehensive: I walked away with a great experience and an understanding of my vision and eye care routine . To make my appointment even more pleasurable; I was able to pick a set of new and fashionable glasses, from a wide selection of products.

Called the Framingham location directly for a new patient appointment and it was scheduled without…read moreany issues. The day of the appointment they called to cancel, called while work hours so I didn't realized until I got to the office. Reluctantly they kept the visit but it was rushed. Dr was kind but dismissed my concerns and referred me to neurology. Definitely would recommend going elsewhere

Good doctors, but admin does not care about patients. They are unbearable…read more I have a medical condition that requires contacts instead of glasses in order to see well. After an exam 2 months ago, they were supposed to order special lenses for me and bill my insurance. Over the last week, I called twice to find out what going on, they take the message and never call back. I'm now out of lenses and I'm scrambling to get them some other way!

Had such a great experience at New England Family Eye. Making an appointment was a breeze. Dr…read moreCivetti was so great with the kids and made the eye exams easy and stress free. Beautiful and bright office with the cutest animal art and a nice selection of frames. Lots of town center street parking.

Office is lovely and has the latest technology. Dr. Civetti is pleasant and professional. She…read moreimmediately puts you at ease and is happy to answer any questions. In fact, she went above and beyond today to take care of my needs. The office staff are great as well. Highly recommend!

Very disappointed with my experience. I was charged a $35 no-show fee despite never receiving any…read moreappointment reminder by email, text, or phone. When I called to discuss the charge, I was told they didn't have my email address on file and that they were "not required" to send reminders. Instead of trying to help resolve the issue, the staff was dismissive and rude throughout the conversation. and she hung up on me while I was still on line. Mistakes can happen, but charging patients without any reminder and then handling concerns with poor customer service is unacceptable. I expected much better communication and professionalism from a healthcare provider. I would not recommend this clinic based on my experience.

Excellent, efficient, friendly doctor who explains everything very clearly. The office is clean and…read morewell kept and my appointment started right on time. They also accept most major insurance and the front desk staff is very friendly. Being new to the area this was my first experience at Metro Eyes but I will certainly be back as will my family.

I've been going here for years. It's always a great experience. Everyone is super helpful and they…read morealways make sure to explain your benefits and make sure you're getting the most out of your eye plan. I've worn glasses and contacts since I was a child and haven't had a better experience anywhere else. Highly recommend.

Had I gone solely by the reviews on Yelp, I would have not made an appointment here at Pearle…read moreVision in Sudbury, but I am GLAD that I did decide to go. My parents had been to this location several years ago and had a pleasant experience, so I decided to go based on their recommendation. I half-expected there to be a negative encounter with off-putting staff, but this never happened. The bad reviews don't make sense to me, and I am personally writing this review to help set the record straight. My experience today was very pleasant and rated well above their average of "2.5" stars. Here's how it went: Parking, including handicapped parking, was plentiful. There is easy access to the building. No curbs or steps to navigate. The main door was a bit awkward, but the staff assisted by holding it open. Reception was very kind. I arrived about 5 minutes late, and apologized for this, but the woman there (I don't know her name. She was of Asian descent.) was very polite and she assisted me with the check-in process. From there, I went through the pre-screening eye tests. I was impressed with how advanced the technology has become since my early experience with optometry. It is so much easier. The young man performing the tests was also very kind. The set-up and layout for those tests was a bit awkward, I will say, and should probably be in a separate room, but it was fine. Next, I met with Dr. Curtin. What a gem he is. He was able to zero in on my correct prescription very quickly. No pupil dilation required. He was super efficient, personable, and didn't try to sell me on anything. He gave me a reading prescription, and a distance prescription that will be put on hold if I should decide that I need it in the future. There was no pressure. Next, I met with Katherine to pick out some frames. She was okay. She wasn't as personable as the others, but also not offensive in any way. Some of the other folks that were helping other customers with frames did seem more personable and friendly. The frames they had to select from were very high end. Brand names like Ray Ban, Gucci, Prada, Kate Spade, etc. You get the idea. They were beautiful, but there was not much variation in the selection, IMO. There were many chunky styles. Many cat-eyes. If I had the time and energy, I would have shopped for frames elsewhere to get exactly what I was looking for. I settled on a pair of RayBan plastic frames that were nice. I opted for a scratch-free coating, but didn't add anything special beyond that. No bifocals. No anti-glare, etc. To give you an idea of costs, the frame and lenses (before insurance) were $ 550. The eye exam was covered separately by my insurance. The glasses will be ready to pick-up in about a week. Simple. Never did I encounter anyone who was rude or disrespectful. They had many customers. It is a busy place. Everyone seemed happy. What else can I tell you? Don't believe everything you read. This is my honest review based on my experience today. I DO recommend this location and will be returning the next time I am due for an eye exam.

My exam was with Dr Keith Andrews, and I highly recommend him. Took the time to explain my…read moredifferences eye needs as well as detailing out the tests the nurse did and results. Great people skills and easy to talk to. Wish all my doctors were a well educated and as nice as Dr. Andrews. FYI the practice is under Lencecrafter but it is also under Natick Eye and includes Peabody Eye.

Finally an eye doctor that I like. I've changed eye doctors almost every year since moving to New…read moreEngland (I even paid full price to see my old doc in Florida a few times when I was down visiting because my MA insurance doesn't work down there!) and they have all been lack-luster at best. Not Dr. Ginsberg. He was professional and a good listener. When we got to my prescription he asked what I paid for contact and I looked it up and he goes "Oh, yeah, but from them" because the online vendor I used was running a special he couldn't match. EVERY OTHER eye doc I've been too up here gave me grief not buying from them but not Dr Ginsberg. He just wanted me to have great care and affordable lenses. I can assure you that if the price difference is nominal in the future, I will definitely just buy from him. Also, they have that imaging machine that takes a picture of your entire eyeball that lets them track changes over time and can more like prevent major issues. Win for that too.

I have been going to Goswick Eye for the last few years and each visit has been extremely…read moreprofessional and very pleasant. The entire staff is very easy to work with and always very helpful. A particular mention to Victoria, the technician. She has always been honest when I'm trying new frames as to what suits me and helping me choose the best frame for my wants and needs. She's funny and warm and very knowledgable. A joy to work with.

Lot of turnover with doctors, and long wait times. They also authorized use of insurance for…read morecontacts, even though I didn't purchase contacts from them. So when I went to use insurance elsewhere, they said I had already use my benefits. Thankfully VSP rep was able to fix the mistake Visioncare made.

Great experience with Dr Abbondanza who does very thorough eye exams and won't spare his time to…read moreexplain everything in details. The optician was very helpful too.

Professional, friendly and outstanding customer service,…read more may God continue to bless this place always.

I have been in customer service for almost over 25 years now. I feel the customer service that you…read morereceive today is all automated, having to press eight different features to get to where you need to get to, only to not have your issue resolved by the time the phone call is done!! Today, was my first time going there and the customer service was impeccable!!! What a team the front end is, and the doctor was absolutely amazing and gave me the most thorough eye exam I have ever received!! I would highly recommend this place! The moment that I walked in, I was greeted with smiling face. Which, gave me a sense that I absolutely came to the right place. I cannot say enough how they answered the phones-so politely, so professional, just a very positive atmosphere and a very positive experience. It will be two weeks until I receive my glasses. I hope that I still feel the same way and that things go as smoothly as they did today. It has been a long time; since I have received such white glove customer service. I absolutely highly recommend Framingham Optical.