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    Lexington Humane Society

    3.8 (24 reviews)
    Closed 1:00 pm - 6:00 PM
    Updated 3 months ago

    Services - Lexington Humane Society

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    Adopted our wild furchild from here! The staff was friendly. Online he was mis-labeled as "small breed" when he is in fact a "medium breed." It took about two hours to adopt him. He needed a meet & greet with our other dog who weighs about 8 pounds, so my husband carried her in like always and they made us buy her a leash from their little shopping corner to use to meet him instead of just letting us use one of their many slip leashes. That was a liiittle annoying. While we were finishing filling out the paperwork for him, they invited another gentleman to meet same dog we were adopting, my husband spoke up and said it was wrong to allow somebody to do that knowing the dog is already going somewhere else. They just kind of awkwardly apologized and told the person never mind. (Unbeknownst to me) He had been neutered just a couple of hours before we adopted him which I am thankful for, however I wish they would keep the animals away from the adoption floor for a day or so after their procedure. I'm sure it is very stressful on the animals and those meeting the animals are potentially getting a false sense of their personality. Overall, I would adopt from here again. It just feels a bit disorganized.

    To say that this has been the worst experience I've ever had adopting an animal would be a profound understatement and to say that the staff has been remotely helpful would be an even bigger one. I adopted a cat less than 24 hours ago. She'd been spayed on 4/5 (5 days prior to adoption). When I brought her home and got her out of the carrier, I noticed her incision was a little puffy and red but didn't look too concerning. When I woke up this morning, her incision had opened up to be over half an inch wide where you could see the abdominal wall. I called the extension provided and spoke to someone at the medical clinic. They told me to take her to the vet first then call back. Meanwhile, I haven't activated the medical insurance yet since her vet appointment wasn't scheduled until Thursday. I rushed her over to Brighton and they immediately said she'd need surgery to correct a poorly done suture from LHS staff. There were signs of infection as well which doesn't just pop up over night. I call the clinic back and am relayed several messages from a supervisor who wouldn't speak to me directly about my "options." The "options" I was given included just waiting until they could potentially see her sometime this week, or to commit insurance fraud by "calling them to activate it but make sure I did not say anything about the hole in her stomach." That was said to me directly from 2 of the staff members, one of which was supposedly a manager. They also assured me that it would be 100% covered. My vet tech called them to try to explain the urgency behind the situation and asked the staff member just what exactly she expected me to say to the insurance company to which she couldn't provide a great answer. Then after that your staff member explained to her that "it could be a sticky situation" trying to get the insurance to cover it since it IS a preexisting condition that the cat was sent home with, which completely contradicts what I was told earlier. The staff member then told the technician to just have me email pictures, to an email which they did not offer to provide, so the LHS vets could look at it in the morning. So I'm just supposed to take an animal home with a finger wide hole in her stomach when they're recommending emergency surgery? I was informed I could not be provided with reimbursement since they're a nonprofit. This left me with no option other than to pay out of pocket for an emergency surgery my animal required due to the incompetence of the staff who did her surgery and the lack of attention to her incision. I attempted to call the medical center back to at least ask for medication and they did not answer my calls. I have left a voicemail for them to respond to asking for the highest manager that's not in the medical department. And the only person that's been even a tiny bit sympathetic would be Anna at the everyday adoption center at PetSmart where she came from but unfortunately she's unable to assist me in any way either. The lack of compassion for a humane society who claims their mission statement as " To advocate the compassionate treatment of animals; educate the community on responsible, lifelong pet ownership; and promote adoption as the best option when searching for a new pet." this has been a pathetic example of living up to those values. You've taken a young, recently married, couple's excitement of bringing home a new fur baby and destroyed it with the unkind, unhelpful, and uncaring staff I've dealt with since I made my first phone call at 11:20am today. You've shown how little you care for these animals and have made me feel taken advantage of by not taking care of your mistakes. You've put a pet owner in the position of "do I allow my animal to suffer while waiting to see if the humane society will fix their wrong, or do I pay out of pocket to fix their mistakes that they aren't willing to fix without risking the life of the animal?" Needless to say, I picked the second option and did what they should have done at my own expense.

    Cathy E.

    I picked up a smooth collie for tri State Collie rescue from Lexington Humane Society. He was really sweet and well cared for by them and had been fully vetted. The staff was very friendly and helpful. I bought a what's one more shirt from their boutique which had some nice pet items. I enjoyed my time at Lexington Humane Society and their helpful transfer of the collie. Thanks LHS for your good work!

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    2 years ago

    Very good services and they are really friendly and they truly love the animals. So many animals to adopt and reasonably affordable.

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    Woodford Humane Society

    Woodford Humane Society

    4.4
    (7 reviews)

    I 100% dont recommend woodford humane society. They cancled my appointment just because they are…read morerude and racist. Everyone go to lexington humane society they are nice and helpfull and dont ask so many quesitons. The employes were being so rude to my daughter on the Phone ​. She clearly told the employee that we could take the paper work to them in person but no they wanna be racist and ignore her and say "you cant email it" like if the email doesnt work why do you think she was offering to go in person to show you guys the paper for my dog. And they got mad at my daughter when they called my dogs vet because we didnt have a appointment when my daughter never said we were taking my dog to get her vacacciens at búfalo trace just straight lying to her face and the employee told my son she talled to on the Phone that my daughter doesnt know how to talk like an adult. Just straight lies she was telling my son. Woodford humane society do better. Im so pissed

    I adopted Nicole 4th of July weekend she was a three month old baby kitten. I had a great…read moreexperience and highly recommend this location for adoption. The online registration process was simple, the staff is friendly and assistive, and all the cats were well tended to. Nicole acclimated to my home right away with no signs of fear or having been neglected any time prior to her adoption. She had all of her shots up to date, was neutered, and was litter box trained. Today she is triple in size and weight, climbs stairs in a single bound, and loves to purr loud.

    Kentucky Equine Adoption Center

    Kentucky Equine Adoption Center

    4.8
    (5 reviews)

    Vicki and angel are amazing horses and I love watching Vicki pregnant belly move on this…read morelivestream. 5 STARS!

    This (chilly!) morning we had a really special opportunity to tour Kentucky Equine Adoption Center…read more(KyEAC) as part of Horse Country's community-based event: Meet the Neighbors. I'm SO happy this annual program has returned post-COVID! KyEAC is the largest all-breed equine rescue in Kentucky, situated on 72 rolling acres on Catnip Hill Road in Nicholasville. Right now they have 48 horses available for adoption, with 4 more on the way, and a waitlist a mile long. At any given time they have ~50% thoroughbreds, plus wild/feral horses, and horses from the strip mines of Eastern Kentucky. As a 501c3 nonprofit organization, part of their mission is to find the perfect home and purpose for every horse - whether as therapeutic companions, trail horses, or pasture ponies. On the tour - led by Susan Powers - we learned how KyEAC operates, met all the horses and heard their stories, and were treated to a short demonstration in the arena. I was floored. The staff and volunteers at KyEAC are doing amazing work advocating and caring for our most noble and precious symbols of the Bluegrass State. This tour felt much more impactful and important than the standard, showboat, multimillion dollar farms with active racehorses or breeding operations (which are fun, too, I've seen several!), and I would encourage anyone to book a tour (link below) with Horse Country and experience this wonderful place for themselves! https://visithorsecountry.com/book-your-tour/#id=kentucky-equine-humane-center-nicholasville

    Lexington Humane Society - animalshelters - Updated July 2026

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