Dealing with this guy resulted in 3 failed attempts to repair my Viking freezer; charged me over…read more$1500 ($240/hr labor), charged me for parts I didn't need, wasted hours of my time, and was 3 hours late for the last scheduled visit. TOTAL RIPOFF!! Thankfully my regular appliance guy came back in town, diagnosed the problem, replaced a simple part, and the problem is fixed.

Don is smart, personable and fun! His 26 years of experience show. He diagnosed and fixed a very…read morerare problem with our Bosch dishwasher. His backup staff keept me informed and they worked hard to get repairs done sooner when a spot opened up. They all went the extra mile. I would definitely recommend. Appliance Source will be my GoTo repair from now on.

What an amazing experience I had with Dan, a top shelf Serviceman. My TV went out during recent…read morestorms, and Dan came out, within a day, and had my TV back up and running in less than 10 minutes. Incredible!! There is literally no other repair service in or near Knoxville/Alcoa, that will get my business, moving forward. I am so happy I found Southern TV and Appliance Repair Service, and you will be as well, if you find yourself in a terrible situation, as I did. Thank you, Dan, you were excellent, Sir!! The best Value, and honesty, in Knoxville, or surrounding!

My television died and I called Southern TV and Repair. For a minimum service fee, the nicest…read moreman, Dan, drove to my house, (I live in Maryville) removed my non-working TV and set up a spare TV that I own until my non-working TV could be repaired. Dan took my dead TV to his shop, identified the part that needed to be replaced, ordered the part, repaired my TV, and delivered it back to our house within one week. Now that is service!!! Dan also took the time to set up the repaired TV and made sure that I saw it was in perfect working order before he left our house. Dan's repair service was very reasonably priced and my TV works just great now. I highly recommend Dan of Southern TV Repair who is knowledgeable in his work and provides A+ customer service.

Frank was very respectful! He repaired my camper roof it was…read moreleaking!!! It didn't take him long either. And he was Very reasonable price!!! I will do business with him again!! He is now my go to guy!!!!

He did nothing but charged 450.00. Told us how to do everything we hired him for. Said we paid for…read morehis expertise advice. He is a swindler and please nobody use him! I will no longer use him Yelp.

Thank you Quality Pre-Owned Appliances! You were so helpful in my search for a good washer & dryer,…read moreand we were able to buy these appliances without going to your physical store. it was all done via text and phone as we weren't able to make it to the store. You made the process so easy...and the next day the washer & dryer were delivered. They work great, and we are thankful. i would buy from Quality Pre-Owned Appliances again and will recommend them to family & friend.Thank you again!

I came across this place as a referral from a friend, who previously purchased a used washer from…read morethem. Thus, was optimistic on having a good experience. I contacted them in order to have someone come to my house and diagnose the problems I was having with my portable washer. They charged me $60 to have someone come over, but the amount would be applied to the price to have my washer fixed, should I choose to do so. The person that came over and told me that my water pump was broken, and it would cost about $220 to repair it. Specifically, the pump itself would cost $150, and labor would be about $70. Considering it would cost me about the same price to purchase a brand new portable washer, I declined to have it fixed. Well I checked for the price of the water pump online from Sears, and the retail price was only $50. Therefore, the low rating is reflective of the dishonesty I experienced. As a consumer, I understand that the quote would probably inflated, but to inflate the price 3X the retail rate is unreasonable. We live in a generation where we can find almost anything on the internet; the price of an item is an objective, and can easily be researched. Hence, had the person quoted me in the $120 - $150 range, it definitely would have been more reasonable, and perhaps even more likely I would have had them fix it. I can't speak for the quality of appliances they have at the store, but I would probably think twice if you are looking for them to repair your used appliance.

I had a refrigerator repair and my oven went out. I had them fix both. They were quite nice, quick,…read moreand professional. I thought their charges were reasonable. I will use them again.

I don't even understand how these people can stay in business! I waited for a repairman for 3 weeks…read moreon the day they finally scheduled an appointment I called them to confirm before I drove across town. Yes they would be there. Didn't show, didn't call, wouldn't answer when I called them...,so I go there...no explanation, just says "sorry " jerks waisted my day! Weeks of my time! Way too much of my patience! I recommend you run away from their shady asses! I would give them a negative number of stars but this app won't allow me to!

Mike is awsome he came out an looked at my washer an told me it was out of balance cuz it was…read moreshaking really bad an he was very explanatory an helped me under stand an my wall oven wasnt getting hot an he came out an replaced the elemant

Ben was absolutely fantastic! I purchased a Toro zero-turn mower a couple of years ago, and it…read morerecently needed a thorough tune-up and inspection. Since I don't have much experience maintaining this type of equipment, and no trailer to haul it to a shop, his mobile service was exactly what I needed. Not only did Ben take care of the tune-up, but he also went above and beyond by patiently walking me through the basics of mower maintenance. He showed me simple, practical ways to check key components so I can keep everything running smoothly between services. He never rushed, answered all my questions, and made sure I felt confident moving forward. His attention to detail, professionalism, and genuine care for his work really stood out. It's rare to find someone so knowledgeable who also takes the time to educate their customers. I'll definitely be scheduling with him annually. HIGHLY recommend his services!

Called Mow Masters fir routine repair, texted him with address, phone and issue. No response for…read moretwo calls in two days. Tail end of his Voice Message says it's 3 to 5 weeks out for an appointment. Guess he's a one man band, this area needs someone capable of providing fairly timely customer service. Sounds like a nice guy, guess we'll never know. Can only give them one

We take our rainbow for servicing/ cleaning. This year we decided to get and interim vacuum for…read morewhen we don't want to haul out the rainbow. We were looking for at a nearly $400.00 vacuum and the owner asked us about our home and how we would be using this additional unit. He showed us a $150.00 unit that met all our needs at significant savings. Our trust level is at maximum high with a business owner who would sell a lower price point item to help us get what we needed. Kudos and bravo..shop local save big!

Poor service I took a small vac to see why it quit and if it…read morecould be fixed...I was told it would be a week before he could check it out and would call me to let me know the problem and if it could be fixed and the cost if I wanted it fixed. Nearly a full month later I had not heard anything so asked a friend to stop there & check on it. It was fixed, a bad switch he replaced, and a bill for darned near the cost of a brand new vac...no call, no estimate, no anything of what he said he would do BEFORE fixing it. My friend paid the bill and brought me the vac. I don't write reviews but want to warn folks to get it in writing, call daily, and don't trust this business to do what they say before just going ahead. I try to give local business my money but here I erred.