WOW-A+++! I've had rental property for 35+ years and Nick is the BEST Appliance repairman I have…read moreEVER hired. Came out the same day, was on time, AND pricing was reasonable. He fixed the oven ignitor and was in and out in about an hour. DEFINITELY CALL HIM!!!

Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

Although I didn't have to use them, they were great on messaging. Very concerned they were and…read morereally managed to fix the problem over the phone. Definitely will use them.

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.

I first found about about Mr Appliance through Lowe's extended warranty service. After another…read moreservice company was unable to fix our two year old dryer after two visits, Lowe's hooked me up with Mr Appliance. Paul was the technician and was able to diagnose the problem almost immediately. I had my dryer back. I have a 17 year old six burner Dacor cooktop. Two of the burners never really would start unless I used a match. Even after it was newly installed the technicians from the local appliance store from where it was bought couldn't fix it. I decided to see if Paul at Mr Applaince could fix it. To my amazement he had it fixed within a half a hour and it was a ridiculously simply fix that only cost the fee for his time. i got a call before each service telling me when Paul would arrive. He was on time every time. I highly recommend this company and Paul. I have been 100% satisfied each and every time.

The guy told me that it could be a particular board but it may be the other one. He then told me…read morethat it was working. After he left I tried it and it was not working. The amount they quoted was as much as replacing the washer. I called the company that GE recommends and he actually diagnosed the problem and it was the board. It was half the cost of Mr. Appliance plus fund that the lock was broken. Don't bother with them!

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more

Jonathan Noe was an excellent salesman! He did good by us (we bought a new refrigerator!!) and we…read morereally appreciate him!!! Go buy your appliance from Jonathan!

Super friendly people. Seem to have just about any part you might need for your appliance.read more