Oh Libby Lou's what a place!! This place is every child's dream come true, so many options and so many sweet treats. They are right by Studio 35 in a small location Service can be slow as they make everything fresh to order like waffles and crepes We enjoyed the S'mores Waffles which was simply delectable and delicious. They have several options for you to mix and match You can choose from various variations of ice creams to toppings to crepes or waffles Place is tiny and quaint so nothing fancy about it. Definitely amazing experience for anyone who loves a good dessert read more

Libby Lou’s Fun Factory - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

Fantastic spot to come to. Be careful if you're on a diet! You'll ruin it once you walk in. We got the ice cream nachos, and it was amazing. I'm not sure what to get next time because everything looks so good! read more

Libby Lou’s Fun Factory - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

It was fine It's a fun place to go Employees are nice They were out of A LOT of things when we were there. Supposedly didn't get a delivery Lots of unusual cotton candy flavors too The extreme shakes are so fun read more

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Loved, loved loved our shakes! My grandson got the cotton candy and I got a butterbeer. We loved them and even though it was huge....and I mean huge...I pretty much finished all of mine. The seven year old was not even close. Both of these with all the flavors and the toppings were so good! I just can't say enough. The service was wonderful. The place is adorable! We sat outside to eat ours! The hardest part was making a decision and just so you know, there are a lot of choices on the menu! read more

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My second extreme milkshake adventure in Columbus. I have heard they can be very busy and have long wait times. Maybe it was raining that day and it's near Halloween so I luck out and did not have to wait long. It's a small shop but they do have around 4 tables for seating. They have an extensive menu with different ice cream flavors, and salty food too like popcorns and finger snacks. You are not able to choose the toppings for your milkshake but if there's a certain toppings that you do not want (like whipped cream in my case), do tell them. After looking through their different varieties of milkshake, I decided to get the butter beer (Harry Potter fan). It's a limited shake and it was nice that they are able to do it today! It taste like caramel but it's not overly sweet which is a good thing. They added jelly bean to the bottom of the cup so there's sweet surprises when you sip the milkshake. It's then topped with mini donuts, chocolate chip caramel brownie(I think), popcorn, chocolate and more jelly beans. And also, a Harry Potter card and glasses(that's not shown but hidden at the back). So much toppings for $15 and you get to keep the cup too. Their toppings do change depending on the availability. It was a nice experience for me and insta-worthy~ I feel the price is decent compared to the other milkshake place I visit before as they did not use disposable cup and they put a variety of different toppings to try to stack their toppings till mountain-high which makes it look like extreme milkshake. FYI- Do follow them on social media like Facebook as they run promotions every now and then. Also, they charge a fee for credit card use. It's street parking only and do not park at the large bus zone in front of the shop strip as you may get ticket. read more

Libby Lou’s Fun Factory - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

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You can add this place to your own list of desserts places. I totally have loved their huge selection of items to order from, that makes me want to come back and try all of them. It's run by a small family of mother and daughter and they do offer cash discounts. Secondly you can keep the glass in which you get ice-creams or sundaes which is pretty cool! read more

Libby Lou’s Fun Factory - Waffle - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

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I really enjoyed this! I got the turtle waffle or something with the chocolate waffle. The ingredient combo was excellent and I really like it. The only thing I didn't like was that the container was smallish so it was difficult to get to the waffle at the bottom without eating too much ice cream up front. The amount of ice cream was perfect, but I would have liked to have been able to eat it more alongside the rest of the dish. But I would definitely return. read more

Today my boyfriend and I went to the shop on a hot summers day. I must say that the cookie dough sundae was better than I expected because it had a variety of textures and flavors... not your usual confection. My boyfriend liked his peanut butter cup sundae. It truly hit the spot. We're definitely coming back to share an extreme shake -- I had food fomo! (Although today 90% of them were sold out anyway). The one downside is that there is limited seating... which is outside... in the sun, so we stood near the door of the record shop next door. read more

Libby Lou’s Fun Factory - The peanut butter sundae and the cookie dough sundae. - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

Every now and again, I will order just dessert from a food delivery service. Found this place. Their menu looked so promising. I ordered two mini donut desserts. Specifically chose two that were made with powdered sugar donuts (according to their menu descriptions) because I am not a fan of Cinnamon. Like at all. Well, what we received was not only poor quality but it was not as described. Both were made with Cinnamon donuts as opposed to the described powdered sugar donuts. Aside from the overwhelming Cinnamon taste, the donuts were dry and very sad. Won't be choosing them for my splurge desserts again read more

Libby Lou’s Fun Factory - Menu item that I ordered Vs What I was served. - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

After eating at La Tavola, we decided that we wanted dessert elsewhere. I pulled up Yelp and searched for dessert spots in Columbus, OH. This business was advertised, so I looked through the reviews and pictures. It totally looked like an experience. I showed the hubs and he was totally interested, so we drove about 15 minutes to this spot. Parking is cumbersome. We ended up parking in a neighborhood and were totally scared that the car would be towed. Upon entrance there were only two patrons inside eating so we came at a great time. I ordered the Smores Galore Extreme Sundae and my hubby ordered the Turtle Cheesecake Extreme Sundae. Please be aware that it took the two young ladies working the counter 15 minutes to make our order. So if there is a line, you will be waiting a long time to get your order taken and completed. Once we received our order, I was overwhelmed, but in a good way. I didn't know where to to start. The toasted marshmallow was so good and the cheesecake, brownies, chocolate, and ice cream were scrumptious. It was so much dessert and kind of pricey, but it was worth the experience. Overall we both gave our desserts 5/5 stars. I would definitely recommend this dessert spot for those looking to try something new and delicious, but be sure to go at a time when they are not too busy or else you will be waiting a long time to be served. read more

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wow. the menu here is the biggest i've ever seen. it's definitely bigger than what you're imagining right now. it took us quite some time to decide what to get because everything looked willy wonka tasty. the girls there were so patient with us as we narrowed our list. the shop is small, so don't count on seating inside, but it's nestled in a bunch of cute shops so if you can walk and eat, i think that would be more fun anyway. this sundae was so unique and amazing! loved all the layers of texture and flavor. next time we're back im just hoping i can convince my partner to split a waffle or milkshake with me (: read more

Libby Lou’s Fun Factory - Cinnamon Toast Crunch Sundae - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

Ice cream was delicious! Really enjoyed the subsea with. Lava cake. Would definitely recommend

this place deserves a 5 stars!! me and my gf went right when they opened. seemed pretty small and moderate sound but always love to support a family business! a lot of options to choose from. i got a cookie monster extreme sundae and my gf got a regular c&c milkshake. it was a lot of food to take in lol. before we were heading off, the lady at the counter was nice enough to offer me a clean mug to take with me home! if i come back to Columbus soon, i'll definitely stop by here! read more

Libby Lou’s Fun Factory - Cookie Monster Sundae - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

I found Libby Lou's on yelp and told my hubs we had to try it. It's a very small, quaint joint and we were overwhelmed at first because there are sooooooo many things we want to try. The young lady working was super nice and we decided to go big or go home!! My husband and I shared the Super Fat Elvis Extreme and it was AMAZING!!! Prices range but we decided to go high end because it was an amazing ice cream extravaganza but there are plenty of affordable and FUN options. We will be back - there are so many things we want to try!!! read more

This was the most over the top ice cream experience I've ever had, and I would do it over and over again if I lived near by!

They make the yummiest treats! 100% recommend trying everything! So many choices, we even got a cotton candy CAKE for my daughter's birthday! The cotton candy milkshake is delicious! Made from a blueberry ice cream that they mix in house! They don't skimp on anything, these are milkshakes made with REAL ice cream! read more

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Ordered the small cake with the unicorn. Ordered it with plenty of lead time. I was told it was taken to the post office, just never scanned in. No follow up from shipper? It does not come with the unicorn as shown. I only ordered it due to the unicorn. I am a very recent widow. I specifically ordered this cake to ease a horrible day. It was for the 27th and just showed up today. So very disappointed. read more

If I could rate 0 stars I would. For starters, I waited for an hour and 15 minutes for one shake. I was trying to be understanding and patient but when you see half the employees there standing around doing nothing, you start to get fed up. The employees lied about the wait times to other customers. I saw them on TikTok and wanted to help support a local business but that was the worst customer service I had ever experienced if you can even call it that. My boyfriend finally stepped in and told other people that we had been waiting almost an hour for one shake when they were telling people it would be 20-25 minutes. After that, it took another half hour and we could hear the employees making snide remarks about us. We were not the only ones who were upset by this point. Parents with 2 children outside had been waiting almost as long as us and we heard them say "We've been waiting an hour, this is f***ing ridiculous." Waiting an hour and 15 minutes for a $15 mediocre milkshake was not worth it. I will not be returning nor do I recommend anyone else suffer through that. You would be better off going to Steak & Shake for a milkshake. read more

Good but not great! The menu is huge and that was overwhelming! Parking is a little tough because do the area it is in. I caught it at a not so busy time, service was quick and the ice cream sundae was what I would expect. read more

Thi place is so good! Make sure you don't go with the regular size milkshakes unless you have a MASSIVE APPETITE!!!! The mini's are actually enough and filling. It is super pricy but I'd still splurge for a special occasion- which it was!! A must try. The owners were soooo nice. shakes are the best tasting thing ever!!!! Only reason I gave 4 stars is the price. read more

Libby Lou’s Fun Factory - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

This place is SO fun! My sister and I shared the s'mores and it was out of this world delicious. Took about 15 minutes to make but it was worth the wait. I've never had anything so decadent in my life. The ice cream hands down was the most interesting yet tasty ice cream I've had in Ohio. I will definitely come back. read more

Libby Lou’s Fun Factory - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

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We took our daughter here for the first time for her birthday. I love supporting local businesses, but unfortunately I can't with good conscience recommend this place based on our experience. When we were there the owner and daughter were working along with another staff member that seemed new. Unfortunately, everything was so unorganized that it took an hour for us to get all of our orders (they came out separately, our daughter was done with her before we even had ours). Instead of having a dedicated staff person to make the shakes, another to take orders and handle the DoorDash orders, everyone was slowly walking around doing things, not in any particular order. People who walked in and ordered shakes 20 minutes after us received their items while ours just sat half started on the counter. The employees seemed pretty miserable even though there were hardly any customers. The menu is way too extensive, it's an entire book. While this seems appealing, I feel this place would be better served picking a few top items and doing them well. I believe this would also help cut down the preparation time. The shop itself is very small, with our family and another family we filled every seat. Our shakes were just okay, our daughter ordered something that she thought was going to be a shake but ended up just being shaved ice (our mistake). We spent over $40 and went home disappointed that we finished her birthday celebration here. We won't be returning. read more

We really love this addition to the neighborhood. They have an amazing menu with lots of different sweets. On our first visit my kids had bubble tea and ice cream. Our second visit was to pick up $20 worth of various candies and we tried their donuts. Their candy selection is amazing and the prices are fair. The pictures of their milkshakes, Apple nachos and cotton candy burritos look amazing and we look forward to trying them on another visit. We waited to get into the store for 40 min as there were 2 groups of 4 people ahead of us and they only allow 4 people in at a time. Though the wait was much longer than we expected we appreciated that they take this precaution. Unfortunately once we were inside store 2 out of 3 employees( possibly owner) had their masks pulled below their noses. Really? My only other critique was that the donuts were stale and reheated rather than being freshly cooked. Also the donuts were quite pricey for what was received. $4.75 for 6 mini donuts. Took a star off of my review for poor mask etiquette/ safety and another for the stale donuts. Hope to give a better review next time. read more

I loved it here just amazing iit tasted amazing The presentation was just beautiful and the staff was just very sweet and welcoming ( side question for the manager) Are you hiring read more

The workers are really nice. The shake was ALOT, i shared it with my boyfriend and we were both full afterwards. Can't wait to try more shakes. read more

Libby Lou’s Fun Factory - Extreme birthday cake milkshake - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

Didn't even get the chance to order went around 5pm there were no customers but when my boyfriend and I walked in the worker was lying on the couch . She was not helpful and rude they have menu QR codes to see the menu on you're phone and they didn't even work so when asked to get a paper menu she continued to state to scan the QR codes after telling her they do not work . Highly disappointed! Especially since I was recommended. read more

Lots of variety to choose from. We ended up getting a Taffy Apple Extreme Sundae, an Apple Nacho Sprinkle, and a Banana Pudding Nachos. Honestly each of those were too big for one person. The shake was HUGE. Definitely too big for one person. read more

Libby Lou’s Fun Factory - Taffy Apple Extreme Shake - Ice Cream & Frozen Yogurt Near Me - New Albany, Ohio

We had a great experience! Everything we ordered was delicious! Please be prepared and patient. We took the time to review the (extensive) menu before we made the drive. They have so many things to choose from, so it's good to take your time to decide. We had an extreme shake and a cotton candy burrito which are made-to-order and they take time and care to make. It's fun place to visit and we will definitely be back! read more

Excellent Place so many things to choose from my two grandsons loved the sundaes. Worth the drive from Pataskala and money well spent

Was not open yet but we got to peak inside and you can tell the owner has put a lot of love into the inside. Cant wait to try.

We definitely loved this place! It's a hole in the wall and a little hard to navigate (it's hard to know how to order without help and the staff are busy) but the long wait was worth it. We probably won't come back due to the price, but we're still glad we went. read more

Such a great place! Yummy shakes. Thanks for the tip on which shakes were best to-go.

I'd like to share an experience had at this establishment. A friend of mine was having a very bad day. A dear family member had passed and she decided a banana split was in order. The staff was informed of her having a bad day (but not in detail) and was asked to be extra friendly and helpful. They not only made her the best banana split she'd ever had, but the staff was so unbelievably kind and friendly. Going out of their way to make THIS banana split the very best they could. Such a kind gesture to a woman who'd just lost a loved one. A small act of kindness put a smile on her face and that day was suddenly bearable. Thank you Libby Lou and staff! We are loyal customers for life. Xoxo read more

Placed an online order at 830am to be ready at 1200. I received a confirmation email stating my order will be ready at 1205. I get there at 1210 and the woman was extremely rude telling me it would take 45 minutes and she confirmed that. I again told her my confirmation email says 1205. I completely Understand it takes time to make them, which is why I placed the order 4 hours ahead. The shakes were delicious but they woman was extremely rude and unfortunately I will not return. Being talked to like that is not worth the $85 I paid for the shakes. read more

Thanks so much for a great time with my oldest son and daughter! Great Reese's overdose. Looking forward to coming back for your wonderful ice cream challenge!!! read more

Awesome ice cream, milkshakes, and a good supply of candy. Definitely recommend the Extreme Shakes, especially the cookie dough and the Cookie Monster. read more

I would like to set the record straight regarding your response to my initial review on 8/21/2021. It was The Columbus Dispatch article written on 7/26 that encouraged me to visit your restaurant. There was NO mention of the lack of seating in this promotional article. Your response regarding the credit card fee of 4% does have some merit. But you also restrict payment to extact change only or a credit card with a 4% charge. So basically, without exact change a credit card is the only method of payment. Finally, we were not the customers blocking the door way we paid our bill and walked outside and ate our ice cream in the car. We also did not throw a shake cup in the street, we did not order a shake. This small business enterprise has potential but please listen to your customers and improve some of these road blocks. read more