Great service good staff friendly and helpful. Goes the xtra mile for customers access to allread more

I will never buy another car anywhere but here so long as they remain in business! We bought a…read morebrand new Subaru with all the safety features about a year ago for almost half price. We have never had any problems with it. Today we bought another truck at half what other places are selling trucks for. This place is laid back, efficient, fair, and up front. They've easily saved us $35,000 on vehicles the last two years. We have already paid one off and we'll be able to drive these for easily another ten years.

I typically do not write reviews, however, my experience with HAWK Auto was extra-ordinary and I…read morefelt compelled to share. I discovered HAWK Auto as I was looking for a used hybrid sedan online and found a 2007 Toyota Camry Hybrid in excellent condition. I called the number listed in the ad and Sean (co-owner) responded to my voicemail within the day. I must admit, at first I was hesitant about this dealership which was simply warranted by appearances of the facility, which are rugged and more shop-oriented. However, the associates and owners at HAWK have a high level of integrity which is shown through their excellent customer service, the quality of vehicles they choose to carry, the extremely high level of product knowledge, and their desire to build relationships with each of their customers. Sean & Mario both were willing to spend the required time with my wife & I to ensure our questions were fully satisfied and that we were comfortable with the transaction. At no time did we feel pressured to make a purchase, nor were we made to feel like we were a burden when our due diligence took longer than might be typical. My experience listed here is most definitely worthy of a high review, but the extra-ordinary aspect of my experience with HAWK comes in to play several months following the purchase of the vehicle. The title of the purchased vehicle was delivered via certified mail the very week I was moving houses and tragically became misplaced. After months of looking through papers & boxes, we deemed the title lost. Unfortunately, the vehicle had not been registered and now we had to get a replacement title. After contacting the DOT, the insurance company and the lien holder, all counsel suggested the dealer would have to request a replacement title. What made this extremely difficult was HAWK purchased the vehicle through an auction house in GA, who purchased the vehicle from a leasing agent in FL. Each transfer in ownership was hand-written on the title, so the last recorded registration was still in FL. In order to get the replacement title, Sean was required to spend a tremendous amount of time researching, tracking down involved parties, and initiating on my behalf the request for replacement title. This process spanned many months, involving multiple hours of work on HAWK's part in order to remedy the issue, and Sean was always quick to respond and very professional with each correspondence. At no time was I ever made to feel like I was a nuisance or inconvenience, which I know this issue must have been a large source of frustration for Sean. I do not know of many used dealers that would have put in the time and effort for a single customer who had already made a purchase. This, to me, goes way above and beyond the typical expectations of a used dealer and Sean has demonstrated his dedication to me as a customer. For that I cannot give him a high enough rating and I will always go to HAWK Auto for all of my used vehicle needs in the future.

What a great experience. Just purchased a vehicle I've been in the search for some time now. Sean…read moretook care of me from the first step to the last with no hiccups. I couldn't have wished for a better experience. My family and I have now found a homegrown dealership that we can use for the rest of our lives.

My car was a total loss in an accident and was able to find this Subaru Forester sport 2014. Great…read morecommunication, very helpful and honest! Also got it for a good deal. I really have no complaints besides I had to drive a bit to get there. But it was worth it!

I just purchased a used Lexus RX 350 from Bob Allen Motors. The customer service I received was…read moreAMAZING. I dealt directly with Logan who is one of the owners. He was friendly & professional & I never felt one bit of pressure to buy. Whenever I am in the market for a car I will check with them 1st as this was by far the BEST car buying experience I've ever had. They have a GREAT inventory of EXCELLENT used cars at very FAIR prices. HIGHLY RECOMMENDED. :) Jerod in OP.

Buyer beware! recently purchased a 2017 Ford Flex limited…read more It was absolutely everything i wanted, except. the tires were past the wear bars, and has a permanent check engine light. things that a dealer should have caught before even putting it on the lot. i did get $600 towards new catalytic converters, which kinda helps. I still feel like i got taken advantage of. if you go, nitpick the hell out of the car before you plop down any $$$.

"They sell lemons the car they sold the transmission failed the first day was told that the…read morewarranty company would cover the $4000.00 repair that ended up being a lie. as well. being he sold a car that can't pass inspection that makes it a no sale. he has refused to communicate about the issue. After doing more research into the company he has hidden his actual ownership not but two companies this information can be found on the Secretary of State of Missouri website as well. AVOID THIS PLACE AT ALL COST OWNER EATON STREET ENTERTAINMENT LLC CORDERO CANCHULA

Zac is a great salesman. He contacted me on a Sunday and followed up quickly on Monday when he…read morechecked the car I was interested was still on the lot. I did not receive any significant discounts for the vehicle I purchased but, I did an external inspection and the vehicle had zero issues. Zac also went over the mechanical report done at their service center. I did elect to have body shop repairs done and Zac was kind enough to find me a loaner. He did go above and beyond. I would recommend Zac and can also say this was a smooth transaction process.

Lies, lies and more lies. I know this is a tough business but do you really have to lie about…read moreeverything. You weren't swamped with customers, your friend wasn't going to be mad if we bought this truck, did the truck get sold right after we left or two days before. Culture from the manager and salesperson is just lie. Beware.