I had the pleasure of being assisted by one of Webster Bank's teller professionals, who I must…read morename: Corine. I was very satisfied with the service, and she answered all of my questions, and assisted me in a timely and considerate manner.

They deserve a negative five star rating. Forget about customer service, its non-existent. Bankers…read morepromise to get back to you with answers but they don't. This bank is not transparent when dealing with customers and they create fees for everything. They rip you off as much as they can. It is scary to know that their employees have full access to clients information (name, Address, date of birth and full social security number).

I've been coming here for a few years and it is always delightful to the extent visiting a bank can…read morebe delightful. The people who work here are charming. They are also efficient and knowledgeable. There are some banks I won't do business with because I'm just so tired of the attitude of the people who work there. This bank branch is one that I go out of my way to visit.

The team at FD Community Credit Union is amazing!…read more I worked with loan officer Jonathan Christofano for getting a motor vehicle loan secured. What an incredible job Jonathan did. The entire process was very easy, thorough, efficient, and smooth. Jonathan was punctual and very well prepared for my arrival at the office. I thought my appointment was going to take an hour or more but it only took 30 minutes, and of those 30 minutes I spent 15 minutes just chatting with Jonathan. He had me signed and completed in just 15 minutes! Jonathan answered all my questions and made this a very pleasurable experience. I HIGHLY recommend Jonathan Christofano and team at FD Community Credit Union! Thanks for all your hard work!

Jonathan Christofano, Loan Officer assited myself and my…read morepartner with a secured loan. The process was painless, clear transparen and by the third busi day money was rwady to be deposit into our FD creditiin union account !!! 5 Stars to you Jonathan!

ATM is broken after driving 30 minutes. They keep closing locations. This is now the closest…read morelocation to Torrington aka 30 minutes away. They closed the branch that was 5 minutes away and did not even leave an atm for customers.

Very unprofessional. I had such a disappointing experience…read moreat TD Bank, which failed to honor my scheduled APPOINTMENT. Despite arranging the meeting in advance to set up a business account, I arrived 10mins early and was informed by the person I had Appointment with I would need to come back because she was going to lunch! Definitely did not return and will not be! The lack of respect for their customer, my time and inability to manage their schedule effectively was very frustrating. It disrupted my day and delayed important transactions I needed to complete! This experience had significantly diminished my trust in TD banks ability to meet customer needs and manage time efficiently! Although I will not be returning I hope this feedback encourages them to improve their scheduling and communication process to ensure appointments are respected and customers are treated with he consideration they deserve!

I prefer this branch even though its over my town line. They are always very accomodating, no…read morematter what their situation. Today was the last day they were issuing temporary cards: called 1-800 line because I found questionable charges so they stopped the card.When I asked how I would be able to make purchases they said youll receive card in 5-7 business days, but if you want a temporary one youll have to go out to branch & its last day to do so,since they are eliminating this feature at the branches. Glad I picked this one, they took me without having made an appt. The last time something like this happened in the Wolcott branch, Head teller was annoyed that I didn't know I had to make an appointment & told me to go & wait in hallway near door. There was not 1customer in there. I was told I would have to wait bec she was waiting for an appt,& I asked how long would temp card take. She said a few minutes. I said, well given that your scheduled appt is not here can you accomodate? She had this face on like she wanted to roll her eyes but she gave in, however I was very uncomfortable being there. I explained to this branch that I wasnt sure how to make appt, & tictoc, they would be closing soon so I ran over. They said its best to call local branch as opposed to online because its unreliable. So now I know! and my crisis of not being able to go grocery shopping was averted.

I have been using Webster for years. I realize we're going thru a crisis here, and we all have to…read morebe patient, but I recently inquired about an appointment to come in for some checks to be cashed. And the lady on the phone was rude and had an attitude. I'm not complaining about rules here, but you don't have to have an attitude about it. It does make me question my loyalty here. I'll have to keep my eyes open to see what's in the future.

I have been doing business with Webster in Waterbury for many years. Have always found the…read morepersonnel quick to help and resolve any problems I have brought to them. Highly recommend.

The tellers are pleasant. But theirs never enough of them! They have 1 doing the drive thru and…read moreanother handling the people in the bank. The lines are out the door and no matter how trivial the transaction is it always takes a minimum of 15 minutes! I stood in line for 15 minutes and ended up leaving because the line wasn't moving!! (That goes for the drive thru as well) this happened more than once!!! America if u have to make a $100 dollar deposit at the Wells Fargo on Chase, make sure u bring a folding chair!!!!!

I had a really nice Banker today he was friendly by the name of Josean C. He made experience really…read moreentertaining because he assisted me with everything I needed done today(banking wise). Also told me that when I go inside I can transfer funds without having to worry about my transfer limit!! I like this bank bc if you use your debit card 10 X's in a month they do not charge a fee for having savings & checking account with them. Thumbs up Wells Fargo keep bringing in awesome Banking Cashiers.

I wouldn't recommend anyone to use this peoples bank... they're very rude and would hold your…read morechecks until they are ready to send them to you

My husband recently opened a bank account here because he was no longer happy with the services of…read morehis current bank. The tellers here are friendly and professional at all times. Tannith is the assistant manager I believe and the woman in charge of opening accounts. She's wonderful and treated us like family. She's a huge reason as to why I switched banks after my husband did. It's totally free banking which is awesome because I don't think I should pay an account to keep my money safe when fraudulent charges has happened a few times in the past. Hats off to you Ion Bank.

Advise don't put your HSA account(s) with this bank use BOA if you're a small business owner. Last…read moreyear on April 14 I wired $5000 into my wife's HSA account at ION. The wire transfer clearly stated it was a 2014 prior year deposit. Little did I know, until yesterday, ION doesn't "read wire transfers" and only deposits them for current year. As a result I can now only add $1750 to her account due to IRS limits. And ION refused to correct the issue and send the IRS an amended docs. Fortunately, I kept proof of the wire memo in BOAs system to show IRS if needed down the road. When I called BOAs HSA dept they were stunned. BOA customer service rep, who has worked for BOA, for 7 years, they said they make HSA corrections all the time and file amended forms to IRS and customer within 3 days. I informed my NML health insurance provider since he recommended the no service bank.