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    Liberty Helicopters

    3.6 (94 reviews)
    Closed Closed
    Updated 2 months ago

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    well that's a pretty looking building
    Julie L.

    I GOT TO FLY OVER NEW YORK CITY IN A HELICOPTER!!! Do I really need to say anything else?!! The front desk staff were borderline rude, something I'm used to from Australian customer service but not here in the U.S. But once you get past the ladies, the guys prepping and leading you through to the helicopter were all great. The only reason I deducted a star was in sympathy for the guys sitting in the middle seats but he had as big a shit-eating grin as the rest of us on so I guess he was doing OK. The pilot was informative and actually funny (not the usual cheesy tour-guide funny), and we got a great view over all the sights you would want to see. An absolute dream opportunity & if you can, do it!

    Ole S.

    Since I was the lightest one, I was allowed the sit In the front with the pilot. Wow, what an experience. It's worth the view, absolutely. Here, take a look at my pictures of the tour;

    west side heliport
    Max M.

    I was in NCY for NYE 2008/2009. A helicopter flight was always on my list of things to do, so this was the perfect day to do it. My recommendation is to get a flyer. Note the prices vary from the listed once. Call the tool free number and ask if they are flying from all listed heliports the day you wish to fly. We did it from the west side heliport. The facility is very clean and staff is professional. Also the helicopters looked well maintained and clean. You have to put away everything except your jacket and your camera (they have free lockers). NOTE: they do not allow cell phones with cameras, but other than this digital cameras are ok. You will be screened for dangerous items as in a normal airport. After a short briefing they will guide you to your helicopter in groups of 4-6 people. Our pilot was very nice. Over the headset you will hear his tour guide comments as well as the air traffic. We booked a 11-12 minutes flight and were in the air for 15 minutes. I would do it again

    Ahmmad S.

    I don't know about others but this one failed to meet my standard. The inside of the chopper felt very crammed. To make matters worst, there was a big pilot's box in from of me that made it uncomfortable as it caused my leg to brush against the door latch. Pilot just point out and named the land marks; didn't feel like a welcoming tour guide. In his defense I guess he assumed nobody speaks English taking these rides. I am gonna get me a commercial pilot license just to up this experience!

    Jennifer B.

    This was a dream come true! Check one off the bucket list!! Fantastic ride. Very attentive service. Very pricy ride but worth it. The statue of liberty, central park, and everything in between. Awesome!

    Bebe P.

    What an experience! Totally professional, focused on safety. Once in the helicopter it was a amazing experience to see so many parts of New York from the air. We only had one day in New York and this helicopter trip allowed us to see everything we wanted to see! Highly recommended!!

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    7 years ago

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    5 years ago

    Not good for the community. Disturbing the peace, polluting the air. No consideration for residents quality of life.

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    Page 1 of 3

    Liberty Helicopters Reviews in Other Languages

    Ask the Community - Liberty Helicopters

    Is there a doors-off option?

    What time do you have to be there be for your flight?

    You will have to arrive a half an hour early before your scheduled flight time - that is because the Liberty Helicopter team will give you a safety briefing.

    View All 4 Questions

    Review Highlights - Liberty Helicopters

    They then fly up the Hudson while the pilot gives various info on the buildings etc Then you flight over the Yankee Stadium.

    Mentioned in 5 reviews

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    New Your Helicopter - Terrible and very immature as a company...

    New Your Helicopter

    3.0(56 reviews)
    0.0 mi

    If I could leave a PLUS negative or a ZER0, from this experience I would leave it 110%. I agree…read morewith all the other reviews here. #1 RULE of thumb, dont be rude to the customers and not caring for customer care is even a BIGGER ZERO!!! My friend and his daughter tried enjoying a night trip of there HOME city and sadly (GERLADINE) as their employee was RUDE beyond description and SUPER disrespectful enough to make his daughter CRY like WTH... Then the THREATS of leaving them when they were 45 minutes early, read that again... YES (45 minutes early) for a $1000 for two people this should be red carpet treatment all the way! And mind you thats $1000 for literally "25 MINUTES ONLY" so to make a LONG story short DO NO BOOK HERE AT ALL! And look at there reply when he sent them a DM on instagram... Just shows you how much they care about there customers... TERRIBLE!

    If you can, flight with another company…read more This company is all about money and they don't really care about your experience. The day we wanted to flight was uncertain because of the weather, so we decided to schedule another day. We thought our flight would be on Sunday, but it was on Saturday. When we called on Saturday to check everything, it was said we already missed the flight. We understood we did the mistake and we asked to reschedule for another date. We knew that we would have to pay a fee for that, what we would never imagine is that they would charge us a fee that costed MORE THAN THE PRICE OF THE SERVICE WE BOUGHT. In other words, this fee is just a way to keep your money without provide a service, as nobody will pay a fee that is more expensive than to purchase another flight. So basically they took the money without provide the service or give us a real chance to reschedule the service. Keep in mind that when we travel unexpected things can happen and this company would take your money without care.

    Photos
    New Your Helicopter - Grand Tour

    Grand Tour

    New Your Helicopter - Grand Tour

    Grand Tour

    New Your Helicopter - Brooklyn Bridge

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    Brooklyn Bridge

    Heliflights - Safety video prior to take off

    Heliflights

    4.8(49 reviews)
    13.6 mi

    Beyond thankful to the team at Heliflights. U made my Dad's Bucket List come true and it was…read moreabsolutely seamless. Huge thank u to Kevin who was so compassionate and assisted my 84yr old dad in walker with grace to and from helicopter. He even was prepared with a step stool for easy access. The ride was smooth and pilot was informative ABSOLUTELY FANTASTIC EXPERIENCE !! Great views , sunny skies, and memories to last a lifetime!

    I've worked in the customer service industry, and I have never experienced a company that resolves…read moreissues so quickly. Major thumbs up and thanks to Kevin! Because of him, I'll be booking their helicopter flight for my sister's family when they visit. Here are the details: I received an email the night before my booked flight stating that, due to maintenance, the flight needed to be canceled. I didn't see the email until I got a text on the day of the flight. No problem--Kevin came to the rescue. I quickly called Heliflights and explained to Kevin that I would lose out on using a Groupon because it was set to expire the following Tuesday. In addition, I had trouble receiving an email to reset my password, which I needed in order to reschedule. Within two minutes, Kevin rebooked a flight for me. While explaining the details, he also managed to send me a confirmation email of our agreement (honoring the Groupon after the expiration date) and another email to reset my password. That's problem-solving skills and customer satisfaction all done with efficiency--and without me spending more time on the phone or computer. Thank you again, Kevin, and thank you, Heliflights!

    Photos
    Heliflights
    Heliflights
    Heliflights - Waiting area in the hangar

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    Waiting area in the hangar

    NYONAir

    NYONAir

    2.9(11 reviews)
    3.0 miKips Bay

    Second time using this company and not very likely to return. They are like pushy car salesmen. The…read moreupcharge like crazy on their website. Throw in their tactics of "save this much if you book today" -but conveniently every day is a sale. Despite what you choose after your safety video-they hassle you to get the more expensive package. Don't bother. The only real choice to be made is either doors on or off. Their extra couple minutes flying-not worth it. Trust me, we've done both options absolutely NO DIFFERENCE. From the minute we walked in-we are asked why we didn't chose the more expensive package. Guy in front says "if it's money, we'll work with you on the price"...apparently the next pushy person we dealt with didn't get that memo because despite the number of people in our group-they didn't "work" with us on anything. They were quoting the same price differences we saw online. Thanks my guy for insulting my intelligence. Oh and despite unclicking the checkmark on their website to avoid solicitation emails-they will still email you everyday for the "sales". Because every day IS a "sale" because they want you to believe what an amazing deal they're offering you! Yeah, sure! Oh and read up on this company. March 11, 2018 & make your educated decision from there 3/10 would not recommend

    These folks are SCAM ARTIST. They will cancel at the last minute sighting some unprovable cause and…read morein spite of this, WILL NOT provide a refund. I was visiting NY birthday and purchased my flight and a birthday experience. I learned at lunch that my flight would not be possible (via email) and was left hung to dry. I asked for a refund as I live on the west coast and was denied. Stay away... I would assert the positive reviews are employee family members as NYONAir are a bunch of thieving SCAM ARTIST!!!

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    NYONAir
    NYONAir
    NYONAir

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    NYC Air Service - She is happy after flight ....

    NYC Air Service

    4.3(6 reviews)
    14.1 mi

    Great flight school! I trained and flew with NYC Air Service and received my private pilots…read morecertificate in less than a year. Now I'm currently training for my instrument rating with NYC Air Service and I highly recommend them for flight training or scenic trips around the Manhattan skyline. Their instructors are great and provide a unique training atmosphere. They are always available to answer any questions you may have. Their fleet of aircraft are maintained very well, always clean and some of the best to learn on.

    Decided to bring my grandfather here as a gift, I told him about a week in advance. When we got…read morethere, the instructions on where to go were not clear. We arrived late which was our doing since we left a little later than expected. When we got to the front desk, my grandfather backed out sadly, and did not want to go. The employee Georgie there was super sweet and nice, but the owner I'm guessing, Vincent, he had no understanding whatsoever. He was an older gentleman, and when I told him about trying to reschedule or something because of my grandfather he just smirked and told me they can't do anything, and I could come alone if I'd like. Out of human decency, I decided not to fly by myself, and comfort my grandpa which Georgie was kind enough to help me with. To Vincent, it is not about the money, it's about the morals you have as a person. I don't care about your policy, I've had many companies with strict policies help in serious circumstances. You are just a money hungry snob, by how you perceived yourself.

    Photos
    NYC Air Service
    NYC Air Service
    NYC Air Service - Statute of Liberty....

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    Statute of Liberty....

    Liberty Helicopters - aerialtours - Updated July 2026

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