Micky and Ali made us feel safe and comfortable before and after our flight. I watched two safety videos. They weighed us and made sure that the weight was distributed evenly. Make sure you wear glasses as it helps with the wind and sun. I did shoe selfies despite being in the part of the helicopter that didn't have as much mobility. Lucas was our pilot. He gave us clear instructions and gave us a great ride. This was my first flight and I usually have anxiety, but I felt amazing! read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

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Absolutely horrible terms and conditions!! BEWARE!!!! Five minutes after I booked this, they called me to say that their minimum number of people for a flight is three people, and I only had booked two, so they were canceling the flight. Nowhere on their site does it say that they have a three-person minimum. When they canceled it because they could not meet their profit margin, they said they would not refund me either, and they would only give me a certificate to do this in the next 12 months. I told them this was ridiculous. They should refund me because they're the ones canceling the flight, but they absolutely refused. Do not go with this helicopter company at all. read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

Unforgettable experience! Had so much fun and loved the views we got to see! Our pilot Lucas was amazing! Mickey and Ali were amazing too in getting us ready for our flight! I was able to get a veteran's discount here too! Please make sure to wear sneakers and use sunglasses so nothing gets in your eyes! Highly recommend this place to others! read more

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Lying pieces of shit, they just make money off of cancellations and they pretty much force you to cancel, they guaranteed us to fly at 2pm and this was at 12pm afterwards when it was 30 mins before 2 I asked if we we're flying anytime soon to which they told me to wait until 3! Mind you our original booking was at 12 and we arrived at 11aM! Complete scam! read more

I see all the low ratings so just offsetting the sample and maxing out the rating. I went here with my dad and brother and we had an overall fantastic time! The price is a bit steep but mind that you are FLYING in a helicopter where you're paying for the view, the pilot license/training, GAS, air traffic designations, coordination whatever that may entail. A fun story about our trip was our Uber driver was a Peruvian pilot that fought for Argentina in the Falkland Wars. He got super excited and relived his past with us. Shares photos of his history and upbringing. Such a beautiful soul that my pop took a picture with him. I regret not joining because I was having that offspring 'OMG dad can you not' moment. Anyways, arrive early so you're set up for orientation. Everything takes time to set up so just manage your time accordingly before and be patient. Once you're in the air, its amazing seeing the American life at work. You cross from Jersey and see all the ports and ship all your Amazon bullsh**. Then you have one of the greatest cities this Empire has built. It may not be the same but its a culmination of all that history leading to that moment of some random schmuck that can afford to take their family up there - who came from nothing. Nothing beats that. If you can - take the time to do it. Service was helpful, informative, and the pilot was really awesome. We were his SECOND flight ever (obviously after his training and license and whatnot). And we had a GREAT time. Oh its also VERY GUSTY. I was holding onto my phone for dear life because I had no case and was an idiot thinking, "oh i got this". So if you're anxious about that, there's that. read more

Flynyon - Angel the pilot on the left - Aerial Tours Near Me - Kearny, New Jersey

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Should have read the review before purchasing I'll be reporting this company to the BBB From the looks of it I'm not the only one being scammed Paid almost $2000 just to be ripped off They try to give me a downgrade just to only offer 10 percent back Like are you kidding me The manger said they were to busy to talk to me I just want what's right and to refund me Don't book with these people They are scammers just want your money to keep your money and to not to give you what you paid for read more

The place was great! The entire process takes about two hours if you do the 30 min flight. Get there an hour early for check in. Wear shoes that have a back. They have lockers for personal items. They were helpful. read more

Upon arrival, George greeted me like an old friend while making sure I watched the safety video and was fully informed about my trip. Captain Giovanni executed a perfect liftoff, flight, and landing. The flight was much smoother than my driving. Zero reason for any anxiety. I'll happily fly with them again! A few improvements are suggested: 1. We were told to remove everything from all of our pockets to bring nothing (except a cell phone). Since our pilot went above and beyond, I wish I had been allowed to carry cash to tip him. 2. My flight was delayed. I appreciate that they emailed me at 3 AM. However, a text two hours before departure would have been nice. 3. I was surprised to see a $125 booking fee, even though the fee was clearly shown before checking out. It would have been nice if I had known sooner, but I obviously booked anyway. read more

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Cannot and will not recommend. Shady from the start. Don't be fooled. FlyNYON and Hummingbyrd are the same. We were confused the moment we walked through the doors. Checked in at FlyNYON but when we had a problem we were directed to a "different desk". Customer service was poor. Extremely poor communication skills. Kept us waiting for hours. Continually saying we would get a "final" update in 10-20 minutes. They did this 4 times. Said they sent us an email about the weather that morning. Never received it. Tried to tell us it went to SPAM. It didn't. So we couldn't cancel. I told them to send it to me while I stood there. It arrived in 2 seconds to my INBOX. Received every other email from this "company" except this one. Kept telling us we'd get an update - 2 hours later. Plus they kept trying to get us to "upgrade" for $100 while we waited. Ruined our entire day. Finally opted for a "voucher" good for 12 months. We live 5 states away and visit NYC maybe every 2 to 3 years. After this experience I don't trust this company and feel this is how they keep your money without actually flying you. Our advice: go with someone else. read more

Unprofessional. Questionable safety practices. Too expensive. Terrible location. You should totally avoid.

Very disappointing experience from start to finish. Our flight was first rescheduled due to weather, which we understood. However, after that, we were charged an additional $250 fee for being only 20 minutes late, which felt excessive and unreasonable given the circumstances. To make matters worse, we were told the doors would be on, despite the company advertising doors-open flights. Today was completely sunny and 37 degrees, yet they still refused to fly with the doors open. If doors-open flights are not something they are willing to honor in the winter--even on clear, sunny days--they should not advertise it as an option. Between the unexpected rescheduling, the steep late fee, and the misleading advertising, the experience felt more focused on extra charges than customer service. Definitely not worth the money, and I would not recommend this company. read more

Terrible experience, I booked the 9AM flight and was told to arrive an hour and 15 minutes prior (7:45AM), although the building doesn't even open up until 8AM. When we got in we were told our booking had been moved to 11am due to "unforeseen circumstances" but we SHOULD get back to a 9am flight time. Around 9AM about 30 people came in and got on their flights before us even though we were told we were the first booking of the day. So we had been moved to an 11AM booking for no reason and sidelined to let other people ahead of us even though we had been sat there for over an hour at that point. We didn't take off until 11AM and we were NOT offered any money back and we didn't even get a "sorry for your inconvenience" as we wasted a morning on our vacation. When we eventually got up there, the tour was quite good and worth the price for the 16 minute closed door tour Although a 3 hours was a ridiculous waiting time especially since we booked early and that people got in front of us. All in all not a great experience. WOULD NOT RECOMMEND. read more

If you are traveling to New York to do this... be very aware that they strictly have a no refund policy for any reason whatsoever...we bought tickets last year for our grandsons birthday. We live in Maryland, he lives in Phoenix... we flew him out and drove to NyC to find out that the flight was canceled due to something going on at the UN.... no refund, we got a voucher good for a year. In January my husband was having serious medical issues and we didn't think we'd ever be able to use the voucher ... I called... zero empathy of any kind, just no refunds. We flew our grandson back out and drove to NYC again yesterday... today when we showed up they said there was a 50/50 chance flight would cancel for wind... again I asked about refund.... very flat no. They were able to go, enjoyed it, but not worth how much we ended up paying in the end.... horrible business practice.... also was a headache using the voucher... the voucher wasn't enough, we also had to dig up our original confirmation from a year ago... thank gos we didn't delete it. The people at the front desk are very cold, but I'm sure they are yelled at all day by angry people. read more

This was my second time booking with FlyNYON, and both times were just different types of complete disappointment. First time: My party of two showed up early on time, but apparently the other half of the group flight (people we didn't even know) was late by over an hour. No one explained anything to us -- we were just left sitting and waiting without any updates, totally unprofessional. Eventually after waiting for a whole hour, I got really frustrated and asked one of the staff of what it is that we were waiting for. The only saving grace was one staff member who was kind enough to reschedule us for free. Second time (today): leaning from the past experience, I arrive an hour early instead of 2 hours. We arrived at 11am for the12pm flight. But the two women at the front desk were straight-up rude and nasty. I said "Hi, how are you?" and one of them gave me a full up-and-down look and said, "You know you're late, right?" with the most condescending attitude -- even though I was literally 1 hour early. She then tried to pressure me into paying extra for a longer flight. The 2 of them didn't even attempt to be nice, no eye contact, didn't smile, and barked things like "Grab your stuff/ come here" like I was an inconvenience, not a paying customer. Meanwhile, she was sweet and cheerful to other guests -- the contrast was obvious and honestly disgusting. I asked to speak to a manager, and of course they didn't even bother. Just made us wait around. Eventually, I grabbed another stuff to ask for manager, Parker came out and saved the day. He was the only person who acted professionally, and got us on the original flight -- the one the front desk had falsely claimed we were "late" for. The treatment we received from those two women at the counter? Unacceptable. Customer service matters especially when you're charging this kind of money. read more

The trip was great! I red online that I should avoid FlyNyon because it was a scam, something with weather conditions or coming 1 min late. Well we did not have that problem. They say to come 1h15m in advance. Well that's logical cause you have to see the safety video and put in belts etc. You are not the only one flying. If you are a big guy like me, be prepared cause in the helicopter there isn't much space. Once you are in the sky and can take your feet outside, it's great. I would recommend flying when it is sunny, without any clouds. It was perfect. Next time I would fly with Sunset. The staff was great! The pilot, Skyler, was a great guy. Funny and open to talk. All by all, the views were amazing! Especially with the doors off! I would recommend to pay extra for 30m. You can't get the experience anywhere else! Thanks guys for the everything! read more

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pésimo servicio y atención, queríamos viajar en familia de 5 y la respuesta fue nimodo no se puede cuando por correo pusimos que el viaje era por el 15 de mi hijo, la manera en que nos atendieron con mucha mala actitud de querernos ayudar read more

SCAM. SCAM. SCAM. READ BEFORE PURCHASING!!! terrible customer service, (*BRAD & JUSTICE* especially) i don't think i've ever experienced worse customer service than here. no common decency or respect. They only care about the $, they're strictly $ driven & don't care about customer service or satisfaction. CHECK YOUR EMAIL THE DAY OF FLIGHT BECAUSE THEY WILL CHANGE THE TIME & PROBABLY FROM 16 min flight to 30 min flight so you HAVE to pay the difference or pay the fee to reschedule for the 16 min flight smh. (our friends that went 2 days before us, during the day, said terrible customer service as well, but their flight didn't get switched) i booked a flight w 2 of my buddies for doors off shoe selfies flight. Ended up paying $398 for the 16min flight. booked it on late thursday night/friday early morning, for the flight on saturday night. Our flight is at 10:05pm & we get there at 8:45pm, 5 minutes earlier than you're supposed to get there (1 hr 20 mins b4). Good vibes, excited,& grateful to be able to experience this with eachother. Just to be told 20 mins after getting there, that they changed our flight to a 30 minute flight (**more expensive, without our permission or knowledge) AND it was moved to an hour earlier & we either have to reschedule and pay the fees for rescheduling OR pay $125/each more for the longer flight that was leaving in a few minutes. *BRAD* was very hostile & aggressive telling us this information & saying "we know you knew about it so even if you tell us you didn't, we know you're lying" none of us were aware that it changed to an hour earlier, if they would've told us, we had PLENTY of time to get there before 7:50pm if we knew they decided to change the flight sooner & to a longer one. i told him "we're only in town for a day we can't reschedule?!" & BRAD Said "So.....? what does that have to do with this? that's not my problem. Most people that fly here are only in town for a day." (basically exposed that he knows most ppl don't have a choice but to pay more because they can't reschedule.) very disrespectful, aggressive tone & attitude. If they do this often (as shown in the reviews) they should put this in the original email next to confirmation # in big writing that the flight might get changed without knowledge. my buddy asked if this happens a lot & the manager "Justice" with the glasses said "honestly this has never happened before, this never happens." (we didn't see the reviews until after.) & my buddy respectfully & calmly asked if we were gonna get reimbursed & pay one payment for the 30 min flight or if we were paying the additional price, & Justice got very hostile & aggressive again. I called today to get his name because he said he was the manager, i thought his name was Max but Erika on the phone (after asking her to look it up who worked yesterday, because she just said "i dont know who worked yesterday" instead of simply looking it up for me) said the only manager working that day is Justice. & not only did i pay for the doors off -shoe selfie flight, but the pilot Giovanny, called my name first, put me in the seat which has a window barrier that you can't just turn to put your feet out. then for the 3rd person, he calls my name again and said oh you're raine? oh shit, i put you in the wrong seat, nevermind lets see what we can do & i said wait wait no i wanna move!!! & he said but uh actually nevermind, & called the other person to go where i should've been sitting. (i thought it was based off of "weight & balance" like they claim on their website) I couldn't get any cool pictures with my cool shoes *specifically for the shoe selfies* with the majestic city lights & view in the background. Also the pictures on social media show the statue of liberty being SO much closer than the helicopter actually goes. Just a huge disappointment & frustrated. They don't reassure you at all about the safety before going on the flight either. Telling us about the word "egress egress" what to do when the pilot says that (like it's expected) until we asked when will he be saying that at the end?! are we gonna be safe? is that just for an emergency?? then he told us oh yeah just for emergency. This is Brad & Justice in the pictures. none of us saw the email that they changed the time otherwise we would've been there an hour earlier because we didn't have any other plans that day. They also *NEVER* once put in the email that they changed our flight from a 16 minute flight to a 30 minute flight, forcing us to pay extra or we miss it with no refund. Justice was also very hostile & aggressive like Brad was with us, until my buddy called him out for it. & The fact that Justice had the audacity to lie to us and said "honestly this has never happened before" then we see it has happened to others in so many reviews after the flight, is crazy. read more

Flynyon - Brad, the one that basically said he doesn't care they were only in town for one day, we either pay them more or leave with no refund. - Aerial Tours Near Me - Kearny, New Jersey

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It's really kills me to write this review but at this point it's necessary. If you're either a photographer, or overweight person, avoid this place at all costs. I had been following this company since around 2014 and it became a bucket list goal of mine to come shoot photos with them. Now - the day of my flight, I show up, check-in, get weighed, no issues, go put my harness on (with the incredibly rude guy working back there who was clearly in a fight with his boss). Then during the safety briefing, in front of 20 strangers, a random employee comes over and points at me and loudly as possible says "we need to weigh you again". Now... as a bigger man who had lost a substantial amount of weight before booking this flight... it's not a great thing to have somebody call you out in front of 20 strangers for your weight... especially when you've already been weighed and cleared. They re-weigh me and send me on my way. Now, as a photographer, I'd paid the extra $200 to have the "guaranteed shoe selfie seat", not because I wanted to stick my feet out of the helicopter, but because I didn't fly 3000 miles to get stuck in their middle seat and have my view obstructed. BUT... 2 hours of waiting later right as we're getting on the helicopter, the pilot says "due to your weight you need to sit here"... in the "pocket"... undoubtedly the worst seat in the helicopter. I told him I'd paid extra to have an end seat and that nobody had said anything about it being an issue, and he just laughed and said "either get in that seat or don't get on". Now... again, after flying 3000 miles for the sole purpose of shooting these photos, I wasn't going to just bail right then. I took the flight, frustrated the entire time, photos sucked, go figure. I can honestly forgive all of that... but here's the real issue... I spoke with a manager before I left, he made some dumb excuse but apologized and promised a full refund, I shook his hand and chalked it up to a rough experience. BUT... GO FIGURE... here we are a month later... no refund. These guys took every cent of my money, embarrassed me in front of 20 strangers, scammed me by taking my money for the seat upgrade then stuck me in the worst seat possible, then lied to my face about giving a refund. If that's not a scam, I don't what is. read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

Not exactly sure why so many negative reviews. But here is mine. Weather: 90F in august. Feel at 2000 feet was warm you would not be cold with a tshirt and shorts. Anything lower felt like ground level heat. Very warm. So this gives you an idea what you should wear. Arrived an hour and change as stated, got taken to a conference room to watch the safety video, then walked back to the lockers to lock up our things. Quickly we were sorted with our harness and ready to roll. Minimal conversation no hassle. We were taught how to do an emergency pull from our harness tether and walked out to the van to take us to the helipad. Once at the helipad we greeted our pilot he gave a quick run down of what's to happen. We walked between the blue safety corridor which are just some lines on the ground as he explained to us a little bit more what was to happen. They seated us according to our weight and unfortunately my partner got the short end of the stick as she is half of anyone's weight there and sat between myself and another person. The helicopter has 5 seats on the back and two at the front. There are two seats behind the pilot facing the back of the helicopter. They are separated and there is no small middle seat. However the seat directly behind the pilot doesn't get shoe selfie as it's closed off and you're looking through a window! So in reality only 3 people get to feel freedom on the back and then obvious the lucky person at the front. The seats facing the front fits 3 people. The middle seat sucks. I am sorry if you get stuck there. You cannot see out of the helicopter the way the edge seats do. I would recommend paying for the guaranteed seating if you're light weight. The fit for all 5 is tight so you will have your legs in between someone else's leg Further tips would be to not tighten your three point seat belt too tight as you want to rotate 90 degrees to get you shoe selfie. You won't fall out and the pilot doesn't bank heavily either. All in all would do it again maybe a private one for better comfort. read more

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Great experience. They have good sales and for those prices, it's worth it. Lots of these reviews are ridiculous... People, it's a helicopter in NYC - expect some rigidity! Everything was totally professional and efficient. We arrived at 1015 for a 1200 flight and they actually put us on an 1100 flight instead. I recommend coming early as possible... Everyone will be happy. Nice views too. They are fair as they do the flight back and forth so you see everything no matter where you are in the aircraft. Bucket list! read more

These guys were great. Amazing experience. Granted you have to go te jersey, it's still worth it because it's a pretty reasonable commute during non-rush hour times. The staff were very helpful, Colleen was my liaison and she answered all of my questions and made a nervous first-time flyer feel at ease. Kevin walked us through the safety briefing and got us dialed in as well as good conversation on the van ride. My pilot was very professional. I got the privilege of riding as copilot so I had the full view. They fly Bell helicopters which are some of the safest. They make sure that they give you opportunities for pictures on both sides of the aircraft so fret not, you will get that photo op. All in all a great experience and completely worth the drive and commitment. 10/10 would do it again. Thanks Nicole. read more

Flynyon - Leaving the Kearney terminal - Aerial Tours Near Me - Kearny, New Jersey

I was not impressed. 15 minutes to fly over the Statue of Liberty and past the manhattan buildings once for $800 (family of 4). Not worth it honestly. I can find way better ways to spend this amount of money. When I did a downtown Los Angeles helicopter tour, we flew in and out of the skyscrapers. It was incredible! This was super anticlimactic and disappointing. Perhaps there is a Manhattan air space law? But regardless this was a letdown and nothing was ever explained . Plus our pilot literally did not talk. He gave us a safety briefing and nada after that. No commentary of what we were looking at, no fun facts, just silence. I would skip this of all the things to do in NYC read more

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A bit of a rough start to relationship initially as rescheduling became a major issue-- but once resolved, we had an incredible A+ experience. FlyNYOn is a large operation- putting a lot of people up in the air, so definitely need to give them some slack and be aware of that. Will take significantly more time from arrival to completion compared to smaller, less busy cities/helitours, but it is worth it. Beautiful views of NYC. Highly recommend you do it, at least once in your life!! Thanks for the flight, Jameer and team! read more

10/10 a must! Experience is unlike any other! Tips: -Book the 15min tour but definitely take the offer to upgrade to the 30min tour once you get to the main office! It's worth it and cheaper to do in person than online. As of 2024--we paid $125 each to upgrade. They offer it to you after you've signed the waiver and are weighed etc. Either way. It's a luxury once in a lifetime experience, do it for the memories that'll last you a lifetime! -we paid for the shoe-selfie guarantee, but if I were to do it again, I'd opt out. Here's why: no matter what--their safety protocols will outweigh any guarantee. They weigh every one --there are 6 seats (not including the pilot)... then a computer (AI) calculates the weight of everyone on board and generates the weight distribution. -there are 2 "bad" seats and it's the one behind the pilot and the middle seat facing the front. The best seats are behind the co-pilot seat, co-pilot seat, and the back front facing pilot seat! You will still be able to get some shoe selfies behind the pilot even tho it's in a pocket corner. The middle seat is by far the worst... -you are allowed up to 2 recording devices. No lenses or lens changes while on the tour. I got a gimbal for nothing as my iPhone worked perfectly fine! They provide the safety harness for ur devices. I'm sure the it's included in the price u pay but they say it's free of charge. -make sure you arrive an hour and half before your tour begins or you will be charged a late fee. They remind me the night before and will also inform you of any flight time changes so check ur email! -the staff at the office are nice funny and helpful! The only one that seemed a little "funny" was the guy handling the merchandise. He was well built and had tattoos... he just seemed really disinterested and bothered by everyone. The other people were so friendly and easy to approach! Just avoid him but maybe he was just having an off day. Mentioning it as I know some introverts are sensitive to these sort of ppl and it could ruin their overall experience. But it didn't bother me at all! -if you have week spindly legs.... You won't be able to stick our legs out of the helicopter! lol it's just cuz the wind is super strong so keep that in mind... it's not as easy as it looks but doable if you have enough leg muscle to keep steady. -don't waste your time and just keep ur feet out and take as many pictures as u can! It goes by fast because of the thrill of it all! -dont wear loose clothing and keep ur hair neatly secured. If you're a lady--tie it up. If ur a fella--wear a beanie as hats are not allowed. Or if u have longer hair, use a hair tie. -they sell merch. Have a budget of $50+ if you plant on getting souvenirs. They could honestly be a lot better but if you're a merch collector like me, you'll end up getting a shirt. Thats about it. All in all? Would definitely recommend it. It's expensive but worth it! Save up if you need too so you can enjoy it without feeling remorseful about the cost... remember that helicopter flights are a luxury and a privilege--not for everyone so if you can't afford it... skip. But save for next time! read more

Flynyon - Samuel, our pilot! He was amazing up there! Kept us safe and made sure we hit all the spots for the best photo ops! - Aerial Tours Near Me - Kearny, New Jersey

They keep charging my credit card $5.99 a month. It's a scam. It's been a FULL YEAR after I flew with them and last time I checked this isn't a subscription service. read more

Amazing experience!! Lived every moment of it it was a breathtaking view and smooth ride ! Also thank you to Jorge for all his help

I booked the doors off flight for my daughter and myself as a birthday gift for her. FlyNYON did not disappoint! Check in was very easy and all the staff were friendly and helpful. There's a reason why you are asked to arrive early as there are safety briefings and also hands on understanding of how procedures work. Our pilot Dave also gave our group another briefing and safety equipment overview before takeoff. While in the air, we could hear him on the headset explaining the maneuvers so we could get our cameras ready for optimum pictures. This was an ultimate experience and I highly recommend it!!!! Tips: - The heliport is outside of Manhattan in Kearney, NJ. So if you're staying in NYC, plan your commute to Kearney accordingly. It took us an hour from Mid-town Manhattan on a Sunday. - Read the FAQs. Everything including seating and weather are explained there. When I read some of the poor reviews, those situations are actually addressed and explained in the FAQs. Understand that you may not necessarily be seated right next to someone in your group. Seating is based on weight to keep the helo balanced. I prepared my daughter for that possibility. - And simply, be on time and pay attention. We were fortunate to leave as as scheduled, but I can see where delays can happen when others don't show up on time. Everything was on a very detailed schedule. Again, we had a very positive and memorable experience and we look forward to flying with FlyNYON again! read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

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Be wary about the prices they announce. The website says one price but when you select a seat, the price is more expensive. And when you're about to check out is EVEN MORE expensive. The website doesn't tells you anything about these changes and you're better off just flying from nyc, and not having to go all the way to Jersey for the same price. read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

We flew on a weekday in January for my boyfriend's birthday. It was a really beautiful and clear day to fly door-off, but still really really cold! (The wind was crazy!) Make sure to wear gloves and as many layers as possible if you are flying in the winter season! They had gear to secure our phone and camera, so that was really nice! We upgraded to a 30 minute ride when we got there, which is a much longer tour showing more parts of the city. and it was really really worth it! Such a great way to experience NYC and all the landmarks. Our pilot was really great for reminding us of any turns and making sure both sides get our shoe selfies at each photo spot. The highlight for me was when we flew around the Statue of Liberty, so pretty and it was such an unique way to see the statue! Will consider coming back in the future when the weather gets warmer! read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

Wow the attitude on these guys is terrible. Definitely would not recommend them. Better to use one of the guys in NYC who were way more friendly. read more

À fuir absolument. J'ai réservé un vol avec FlyNYON, payé plusieurs centaines de dollars, et malgré deux annulations de leur part pour cause météo, je n'ai eu aucun remboursement. Ils ne proposent qu'un avoir valable 12 mois, ce qui est totalement inutile quand on ne vit pas aux États-Unis. Pire encore : ils vendent une "assurance météo" à 100$ qui semble être une excuse pour ne jamais rembourser. On se retrouve à payer pour un service qu'ils n'ont pas rendu, et ils osent invoquer leurs conditions générales pour se défausser. J'ai tenté de discuter avec leur service client, qui ne répond que par des messages automatisés. Aucune empathie, aucun geste commercial. Méthodes commerciales très discutables, service client inexistant, politique de remboursement abusive. Je déconseille fortement cette entreprise -- beaucoup d'autres compagnies à New York sont plus sérieuses et respectueuses des clients. read more

This is my first and hopefully only review on Yelp where I'll be giving an establishment one star, and I would've given a subzero rating if that was possible. /*begin rant*/ I had booked a doors-off flight on their website, and everything seemed okay until the day off when I got an email from them. The email stated that there was going to be some 'equipment repositioning', and that I'll have to reschedule my flight. I called them right back, multiple times in the next few hours, to no avail. I left my phone number in an email for them to call back. My flight was supposed to be at 6p, and this lady calls me at 3.45p. On the phone I explain my situation (only in town for 1 day), and then ask for a refund if they cannot arrange a flight. She was insistent that the refund would not be a possibility, and that I'll have to take FlyNYON credits instead. I asked to speak to a manager, and was then put on hold. Magically after a few moments, she gets back on the call and tells me that the flight can indeed be arranged. At this time the clock has striked 4p, and I am atleast 80-90 minutes away from Kearny, NJ. I ask the lady to put a note against my order number that I'll be arriving late. She said she did, and then I start driving frantically from Manhattan to Kearny. Thanks to the utterly deserted lanes in Holland tunnel, I arrive at FlyNYON by 5.30p. Once I get there, I am told that the 6p flight is about to take off and that I'll have to be put on a waitlist. On top of that, they had to gall to ask me for a rescheduling fee. At this point I was about to lose it and go full ballistic. However, I had some family around, so I tried to keep my calm and explained the whole situation. They agreed to arrange a new flight for my group and this other group who had arrived late as well. Nonetheless, the customer service team did not budge on my pleas to waive the rescheduling fee. They were the ones to send a misleading email about the equipment repositioning, and then expect me to leave everything and be at the facility at the drop of a hat. I ended up paying the late fee because I did not want my family to miss out on an amazing experience. After all this, we got on board and had a good flight around Manhattan. Absolutely no qualms about that. But the customer service team, my god, has to be the worst set of people I've ever interacted with. All their gouging/rescheduling/refund tactics feel so unethical, that I can't imagine nobody has sued them out of business yet. I don't make enough to make this happen, but I so hope to god somebody brings a class action lawsuit to their doorstep, and these folks pay reparations for all the shady shit they pull. /*end rant*/ 0/10 would go back again. read more

This experience was amazing! We went here for my birthday yesterday and did the sunset door off flight. It was so pretty and breathtaking to see the city from that view. It is very windy and cold when you're up there during this time of the year so make sure to bring gloves and wear layers and a coat that zips up all the way. When we got to the office, we signed the waivers, they took our weight (this is very important to do because that's how they determine where to seat us on the plane), and we watched some videos about the precautions and safety. They had a place to store all of our stuff because you can't have anything in your pockets. They give you a lanyard and phone holder for your phone to take pictures and videos when you're up in the sky. And they ensure to go over all of the safety rules before we go up. Our flight was about 30-45 minutes and it was amazing!!! I definitely want to do it again in the summer. read more

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There is no better way to view New York then in a private helicopter!! This was a gift from my fiancé after our engagement and it was absolutely amazing! The staff was so friendly and our Piolit was even friendlier Highly recommend the extended flight because it was exhilarating looping around the Statue of Liberty... It was worth every penny. My very last recommendation is try to take minimum photos/videos as you can. Your ride will go by quick and there's nothing like the first hand experience being above New York and specifically Central Park taking in those views. read more

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Overall, it was a fun experience with a few hiccups. I booked two spots several months ago for their 15-minute sunset (5:30 pm) ride. No problems with booking and only paid about $200 per person. I wanted to book the 30-minute ride but it was a lot more expensive. Anyway, the Friday came and we planned to leave New York City Penn Station at 2:45 PM. We got there and we were so confused in which train to take to get to New Jersey Penn Station. No one at the station was helpful and there was so much chaos and tons of delayed trains so we decided to just Uber. At 3:00 PM, we called the Uber outside of New York City Penn Station and it came right away. Our estimated time of arrival to the NYON office was 4:15 PM which is exactly when we needed to get there. Of course, traffic got so horrible at that hour going from NY to NJ. Our ETA just kept getting longer. I emailed the staff to let them know we were going to be late. Our Uber finally arrived at 4:45 PM (30 minutes past when we were supposed to arrive). The timing and planning issue was 1,000% my fault, but when we got there and explained the situation to the lady at the front desk, she was very rude and not accommodating (she said her shift was almost over). Two other groups followed in behind us who were supposed to be in the 5:30 PM group as well but were delayed because of traffic as well (the office is way further than expected from NYC). After our groups were disappointed and told to leave/reschedule for another day, the manager came out and said he'll put us all on standby for the night flight and we would have to pay a $75 reschedule fee and it is not a guarantee we get on the ride. After watching the safety video and waiting for about 30 minutes, we were told we could get on the next ride but it would be the 30 minute ride, not the 15 minute ride. We talked to the scheduler (who was incredibly nice) and instead of charging us for 2 x $75 reschedule fees AND the difference in price for the 30 minute flight, he only charged us $100 total per person, so that was awesome! However, he showed us how many spots we were going to see with the extra 15 min (ex. Central Park). I also paid extra for the shoe selfie, which I don't think was necessary (I thought there were 8 spots on the helicopter, not 6). Eventually after a little bit of waiting, safety stuff, and getting the gear on, we were shuttled to the take off pad (2 min away). Our pilot was super friendly and went through the safety with us. We got seated in the plane according to weight (if you're small you will be in the one middle seat, otherwise the other spots all have good views on the outside (even the front seat next to the pilot). Our flight was 23 minutes (landed a little early) and we didn't go over Central Park so that was a little disappointing. We then shuttled back to the spot, got our bags and left. Overall good experience but I wish we went made our time at sunset (our fault completely) because I think the view would've been better than at night. I would probably go back again. read more

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There aren't many opportunities to experience NYC from an open-door helicopter flight. This experience is an absolute must-try if you have the chance to fly over Manhattan and see the Brooklyn Bridge and the Statue of Liberty from above. This experience is comparable to the Grand Canyon helicopter fly-over. We booked the sunset experience with the doors off the flight but, due to weather conditions, had to change it to a mid-afternoon flight instead. It was unfortunate we couldn't reschedule due to the unpredictability of the weather, and the staff was able to accommodate us to get an extra helicopter to take us since we couldn't get a refund for the prime prices paid. The doors off experience were worth it; our pilot was professional and very deliberate and made us feel very comfortable. Be prepared to get chilly in the sky and bring extra clothing and a head warmer. The company does rent out jackets if you forget to bring one, but it's a rip-off, and I will not encourage you to use that add-on unless you have to. The staffs are excellent; I applaud the outstanding service provided to us, from the front desk to the outfitters/riggers. read more

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We had a great experience on our ride from the start to finish. Erika did a wonderful job in being professional, explaining over the phone about all the safety mechanisms and was an overall joy to work with. One of my friends was hesitant and nervous to fly but it was all put aside after speaking to her. When we saw the helicopter at the hangar, it started to settle in that we are about to fly off thousands of feet into the air. Some people on our flight got nervous but our pilot Tyler did an excellent job at calming everyone's nerves. I am very happy and grateful for this experience and highly recommend everyone do it at least once in their life. As for us, we will definitely be back for a night flight! read more

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I had the best time flying in this helicopter! Flynyon has the best team and customer service. The experience was incredible. read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

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Second time using this company and not very likely to return. They are like pushy car salesmen. The upcharge like crazy on their website. Throw in their tactics of "save this much if you book today" -but conveniently every day is a sale. Despite what you choose after your safety video-they hassle you to get the more expensive package. Don't bother. The only real choice to be made is either doors on or off. Their extra couple minutes flying-not worth it. Trust me, we've done both options absolutely NO DIFFERENCE. From the minute we walked in-we are asked why we didn't chose the more expensive package. Guy in front says "if it's money, we'll work with you on the price"...apparently the next pushy person we dealt with didn't get that memo because despite the number of people in our group-they didn't "work" with us on anything. They were quoting the same price differences we saw online. Thanks my guy for insulting my intelligence. Oh and despite unclicking the checkmark on their website to avoid solicitation emails-they will still email you everyday for the "sales". Because every day IS a "sale" because they want you to believe what an amazing deal they're offering you! Yeah, sure! Oh and read up on this company. March 11, 2018 & make your educated decision from there 3/10 would not recommend read more

Flynyon - Aerial Tours Near Me - Kearny, New Jersey

My fiancè recently surprised me with a helicopter ride over NYC...DOORS OFF! It was such a sweet gesture and I was so excited to be seeing the bustling city from up above. I'll admit, I was a little bit nervous when I found out we were flying up without doors, but they had harnesses, an emergency egress, and additional seatbelts one you're in the helicopter. The overall experience was breathtaking. We went over the Brooklyn bridge, saw Times Square, Empire State building, Chrysler building, Central Park, Statue of Liberty...literally everything! The service at this place was above superb. Everyone had a jolly attitude which made for an even better experience. I'd recommend this tour for anyone looking to get a different view of NYC. read more

Flynyon - The control! - Aerial Tours Near Me - Kearny, New Jersey