Very clean, lots of color choices and prices didn't make my eyebrows raise…read more Professional, welcoming and friendly. Nikki, the owner, sets the tone. I called for a last minute, same day appt. Although I was unable to get my services done by Nikki, my tech, Li was wonderful and meticulous. I made my next appointment before leaving.

I had an appointment for a pedicure and gel fill-in with Ken (I think that was his name) and he was…read morepleasantly on time. My nails are gorgeous, not bulky, shaped perfectly and I don't think they have ever looked better. I opted for the deluxe pedicure ($80) which didn't quite feel "deluxe" the massage was hard and fast (going through the process instead of giving an actual short massage for a $80 pedicure), there was no candle wax (I can't think of the proper name but you know what I mean) and I wear the same polish every time but I was given 2 coats and it shows my imperfections - I should've checked before I left but for $80 you know when it looks off so at least ask. All in all, I would absolutely go back for hands but not feet.

As always I have come for many years. They do updates continually. The owners are cool and relaxed…read more I have a couple of people that I will go to but continue with Kim. Its best to get an appt for your favorite nail specialist. However, that doesnt mean you will be seen during your scheduled time. I almost never am seen during my time. Today I came in as I needed my nail repaired and was in a crunch so I had an appt. I was seen but it took some time as the clients prior was late and had 2 long slots but were late. She took me while having to push them afterwards. She still took the other clients and not have them reschedule. They are reasonable and if you express nice and respectfully your nail concern it is fixed right there. On the road.... no delay today.

I used to patron this nail salon years ago until the person who cared for my nails left. I decided…read moreto stop in since in the past I had no issues. I arrived at 4:30 pm and stated I wanted a fill-in. I waited approximately 40 minutes after being told someone would be with me shortly. After becoming a bit bothered by waiting, the manager noticed and asked me to go to #5. I was greeted and as the tech began to remove my polish, she advised I needed a new set. I explained to her I would go to my usual tech to have it done but at that moment I only wanted a "fill." After she clipped the sides (shown in picture) another customer comes in (possibly one of her "regulars), tech #5 leaves me to work on the customer's nails without as much as I'll be back, someone will take over..nothing! So now, I'm annoyed. I sat another 10 minutes and glared into the eyes of the manager/owner. The piercing look I gave him had to have reached the core of his inner being for he quickly said, "he's getting ready to help you!" Tech #6 was finishing up the client beside me nails. He subsequently got up, looked at my nails and mumbled something in his language to my original tech (#5). If I wasn't fuming before, this was surely about to make me lose every ounce of religion I had. Tech #6 puts the clear coat on the client's nails and just when I think he's sliding over to me, he walks away to do a pedicure on said client! WHAT IN THE WHOLE HELL WAS GOING ON!! I had to be on an episode of PUNK'D and Ashton Kutcher was about to jump out from somewhere with cameras because this was insane! I'm sure if you are still reading my post, you are thinking I left! Sighhh! I didn't! I literally sat there 10 MORE MINUTES. When I glanced at the clock, it was now 6pm. As I angrily got up, tech #5 yells, "he coming now, he finished!" I responded "I won't be here!" As I passed the owner on my left, with clenched lips I said, "it's after 6pm, I've been here well over an hour!" Readers, I was waiting for him to tell me I owed money. #boiling Soooo, I leave with my nails looking worse from when I arrived, time I could not make up, and overall, frustrated.... Read my next post for it has a happy ending at another location. OAN: I was told by someone close that this seems to be the new thing with Asian nail salons. If you are not a regular customer, they will purposely start your nails and then work on other customers with the belief that you as the "non regular" will not leave because your nails are not complete! This is the worst...i guess I showed them one monkey don't stop no show! How can they improve??? Transparency and better customer service!

Lovely Nails is the only nail salon I use. They have taken good care of my feet for the past…read moreseveral years. Kristi is a nail artist and is talented at duplicating art from pictures as well as creating her own original art. Ana takes great care and I always leave with well-groomed feet. Everyone there is friendly and professional. Although I don't use color, they have a large number of colors. You will need a reservation, otherwise, you might have to wait.

Love them! Good & fast service! A lot of polish colors & very lovely girls :)…read moreLovely nails are the best!

I previously made a post about Nail Pro on Liberty Road and had to subsequently go somewhere else…read moredue to the horrible service I received. I didn't even know Elite Nails & Spa was in the very next shopping center. Desperate to get my nails done, I walked in not in the best mood. I was greeted and in less than 5 minutes I was sitting in front of Lisa. Lisa was bubby, full of conversation, and smiles. Her personality was a whole vibe which in a very short time, turned my whole mood around. She did a great job with the fill-ins, was fast and an overall joy to meet. The prices were great and I'm sure I'll be returning. Great work Lisa Banana!

Honor appointments. Finish a manicure before going to…read moresomeone else. Don't talk with earphones in a foreign language and not greet your client.

Very cute and quaint boutique nail salon. Got a pedicure there for the first time. I had a good…read moreexperience. But, you should know that if you're looking for a pedicure experience where you have a chair that reclines, vibrates, etc and has other features that is not offered at the salon so keep that in mind. Had my toes done by Melanie the owner she is very personable with great customer service. Bonus, they were playing a phenomenal playlist!!!

I absolutely love it here! The customer service, vibes, and service are all top tier. Every visit…read moreI'm asked what I would like to drink - there's sparkling water, coffee (hot or iced), and girl, even kombucha. I usually visit for a monthly gel pedicure and more recently I tried their jelli pedi and oh em gee! An experience! Sooo cozy and warm, Amber buffed and trimmed away weeks of sin from soles and cuticles. I wouldn't trust another soul w my pedicure care. Run to OMN!

Excellent service ! Mail tech was great . My nails look great over a month A+ great atmosphere…read more Staff are very nice and friendly and the facilities is very clean.

Katrina made custom birthday nails for me and they were GORG! Lasted over a month too!!! Highly…read morerecommend Katrina and can't wait to get another set of nails from her!

2 visits in, 2 great experiences by Micaela…read more This is a nice establishment. Easy to locate, free parking lot parking, welcoming nail techs. I visited w Micaela, and was hooked. She's amazing. She does a great job. 2nd visit, I took hubby so he could gain the same experience. He was paired w Wendy who was pretty amazing as well. I will 1 million percent revisit

I have been coming here since they opened, I love the staff and my nails last 5 weeks I feel like…read morethe prices are reasonable and it's always super clean!

I get serviced by Jade which is always a pleasure. However, you will never go wrong being serviced…read moreby them all. The vibe is always welcoming and positive. It also is a bonus cause it's close to home.

I thoroughly enjoyed my facial with Nakia! She was/is extremely knowledgeable about skincare,…read moreprovided great insight about my skin, and made sure I had a wonderful experience. Perfect way to relax!

I am beyond disappointed. I was a loyal client and gave this salon 5 stars in the past, but since…read moreHelen moved to Pikesville, the service has completely changed. I've tried multiple times to get my nails done, most recently on a Friday afternoon around 12:45 and have been turned away again and again. The worst part? There were several staff members sitting in the shop not doing nails. Most nail salons take walk-ins unless otherwise stated. Instead of being offered a wait time or appointment, I was simply told "we don't have time." That's not just inconvenient, it's rude and dismissive. A business is more than one person, but without basic courtesy and customer service, clients like me won't be coming back.

Extremely disappointing experience…read more Like many of the other reviews, my experience with Helen started out perfectly fine. She was polite and friendly, and I had been a customer without any problems. Unfortunately, her behavior toward me changed dramatically one day, and the experience was so upsetting that I waited a full year before writing this review. I arrived for my appointment, sat down, and explained how I wanted my nails done. Helen had earbuds in and was clearly engaged in another conversation or listening to something. I repeatedly tried to communicate what I wanted, but I felt completely dismissed and ignored. The situation became much worse when she began using the drill to remove my polish. She repeatedly hurt/burned me, and each time I instinctively pulled my hand away. I told her that it was hurting me and asked her to stop. Instead of listening, she became extremely angry and insisted that it didn't hurt. That's when I noticed she had her earbuds on and had NOT listened to anything I said. She told me I was the rude one and continued arguing with me. At that point, I was incredibly uncomfortable and embarrassed. She was raising her voice and making a scene, and I honestly felt so shocked that I didn't even know how to respond or simply get up and leave. My understanding was that she had another appointment scheduled after mine and was trying to save time by drilling the polish off rather than letting it soak. But rushing to the next appointment is never an excuse for ignoring a client's concerns or continuing something that is causing pain. I have never been treated this way by someone providing a service. If you are working directly with a client, the very least you should do is listen to them--especially when they tell you that something hurts. Wearing earbuds, being distracted by a heated personal conversation or a show, and then becoming angry when the customer asks to be heard is simply not acceptable. Her husband is very nice and does a good job with pedicures, although I have had some issues with the polish and overall nail work. Unfortunately, because of my experience with Helen, I would not recommend returning. It's simply not inexpensive enough to justify being dismissed, ignored, and treated disrespectfully. Clients deserve to feel comfortable, heard, and respected while they're paying for a service.

I've been through a few nail techs here since their opening in 2020 but each young lady has been…read moreamazing. My current nail artist, Alex, is an entire vibe. I've been seeing her exclusively all year and she never ever disappoints. I give her a color or theme, and I allow her freedom to do whatever she wants because she's an artist! I get compliments every time I get a new set. The staff is generally friendly and welcoming. Sometimes there are customers who are loud (rare) so it would be nice to see them get checked (maybe a policy to limit use of personal devices while being service would help?) because one person can throw the entire vibe off. Otherwise, I love it here. I'm going to be adding more of their spa services in 2024 (facials, brows). Black owned and killing it!

This is, by far, the most amazing nail experience I've ever had. I was worried that I wouldn't be…read moreable to get in because I had such a difficult time getting an appointment due to random, universal issues (appointments being a couple weeks out, me ordering the wrong service and having to postpone). I started to give up; however, I am so glad I didn't because that level of exclusivity is exactly what you want during a full on pandemic. Let me explain. Appointments are selectively scheduled to ensure there are no more than a few people in the salon at once. When you arrive to get nails done, it's quite possible that you may have a room to yourself :) and everything from the client services to the ambiance is exceptional. COVID practices: when you arrive (appointments only), they open the door for you, check your temperature, ask you to sanitize your hands, and give you a sanitizing wipe your clean your phone (as you'll be touching it often). They offer you a bottle of water or a glass of champagne, wine, or mimosa. Yasssss! Now, you will immediately be taken into another, fun, light, vacation-like experience by the detailed decór. It's so beautiful the way the owners put so much love and attention into curating each part of your experience. You feel like this moment was crafted JUST for you. The nail specialist that I worked with, Kyra (pronounces KI-Ra) was full of light, love, energy, and offered therapeutic vibes. She really took her time to get to know me and understand more than what I wanted for nails, but how my nail journey complimented my life. I felt a true caring about who I was as a person. Although we take lightly our cosmetic experiences, they are actually a firm of therapy and self-care. Thank you Kyra. I must say, I will certainly be back and will recommend everyone to this elite salon. Even when I move from this area, I will be back!!!