The guy at the front desk was incredibly off putting. I think it was the owner. Not friendly or…read morewelcoming AT ALL. I asked for a tour and he seemed annoyed, barely walking me through and pointing out baby weights for me while making further gendered assumptions. He assigned a specific section of the gym as "bro" and pointed me towards machines, a specific corner and to the baby weights. Perhaps he should use those himself, when he attends the therapy session he so dearly needs. I was pretty set on making this my home gym, but thank god I went for a tour first. It's kind of dingy inside, the photos are much nicer. There's better gyms with a nicer ambiance for sure.

I've been a member of this club since 2010, back when it was at a different location, and I have to…read moresay, Chris really knows how to run a gym. However, today I was disappointed, not because of Chris or his team, but because of some individuals who seem to have a poor, b!tchy attitude. Many of us long-time patrons consider this place our own, and we take pride in its cleanliness, quality equipment, and friendly atmosphere. So, if you're someone who complains a lot (we used to allow dogs until today, but due to a few complaints, I can't bring in the dog I'm training for a rescue), or if you don't know how to wipe down equipment or, for some reason, decide to put white chalk all over plates and machines (seriously, why chalk on a cable machine?), it might be better for you to find a different gym, maybe an Esporta (LA Fitness), which might be more suited to complainers and those who leave a mess. I really hope we don't lose the unique vibe and energy of this place. I am starting to feel like I'm being pushed out of MY gym. ‍ PS. We had an amazing, fun and friendly "therapy" dog that use to come with one of the trainers and now thanks to the Karen's, it is no more. I will miss those friendly eyes and zoomies.

Terrible people at the South Scottsdale location on Scottsdale road, DO NOT join this gym…read more I called them to cancel and informed them I was relocating to a different state and I asked if I needed to come in to cancel or can I do it on the phone like I did with Mountainside gym. They told me that a call was enough and they would cancel the membership for me. I relocated and saw they were still changing me so I called them and now I was told I needed to come in to cancel it, I reiterated that I was living in a different state and the guy said "when will you be back in Arizona" .... Again, I said I live in a different state now so no time in the foreseeable future. Nest I sent several emails requesting to cancel my membership and stating that I live in s different state, and nothing form them, so I cancelled that credit card. Now (10 months later) they're calling me and asking for 10 months of payments, or they will send it to a collection agency ... these people are scumbags.

Extremely dissatisfied in the customer service. The regional manger is a misleading manipulative…read moresalesman. Was told a cancelation form would be filled out for me since I just wanted a membership for the summer to walk. Now getting charged an extra month due to the form never being filled out like I was promised it would be. Their WiFi was down the day I signed up and was told it would be filled out for me after it was back up. Now I'll be losing money because he "doesn't remember" any of this. Do not recommend going here.

In some respects a Planet Fitness is a Planet Fitness. But this one stands out. Switched to this…read moreone today and the people at the front desk were terrific and made sure everything was set. And then the managar, Romeo, walked around with me showing me where everything is. Great group of people working there.

This didn't seem as well lit as the other ones I visit. Music choices also seemed to be all…read moreunpopular songs despite different genres represented. It was also a little warmer than I'm used to even though it wasn't busy when I went. The restrooms were also tucked away in a corner with no signage directing you that way. It is in a large plaza which makes parking plentiful. Besides lighting and temperature, everything else was a pretty standard P.E. visit. There was a decent selection of machines, adequate cleaning stations, clean restrooms, etc. Bonus points for having a machine I've never seen before (Glute Lift) and I have been to quite a few locations.

Gym equipment is of great quality + staff is very knowledgeable. Braden will push you hard and help…read moreyou achieve your fitness goals. Convenient location and not crowded

I have had an incredible experience training with Tyler. Even with having a very busy work life,…read moreTyler has found a way for me to fit training into my schedule and stay super motivated to keep pushing each week. His training sessions are intense, fun, and always careful to respect your injuries and stresses. Never pushes you too hard, but just to the brink as he takes the time understands your capabilities. Recommended 100%

This gym has top of the line great equipment and the best staff you will ever come across -that…read morewill help you out. Manager Gina helped me because I lost my wallet with where to go to get set up on everything right! Colby, Ryan, Bella and the rest of the staff are the best people I could ever even imagine coming across-this is a top notch facility and you can always count on them to treat you right!!!!

Best in town....nicest people to deal with. I love it. Been there a couple of years the people are…read morealways helpful Great equipment too.

Great equipment selection. Gym was clean. Tim at the front desk was very helpful. Will be backread more

I joined a few months back. They insisted I do a session with a trainer before I started. I…read moresuspected they were trying to sell me a trainer but I did the session anyway. The trainer didn't listen to me when I told about issues I had from surgery and showed them the recommendations from Mayo's physical therapy. The trainer insisted I do a few exercises I had no experience with. I would have said but I didn't know the impact it would have on my injuries. I've spent 8 weeks in physical therapy and still not recovered from the injury caused by the trainer. Haven't been back. When I'm able to go to a gym again, it won't be LA Fitness. DONT TAKE THEIR "FREE" TRAINING SESSION!

I've tried really hard to like Lifetime, but I just don't feel like it's worth the steep membership…read morecost. Childcare staff are wonderful, but aside from that, things are always broken. I get emails weekly about amenities being unavailable. The weight room is extremely crowded, and they run classes simultaneously in the morning (one on the treadmills and one on the squat racks), both BLASTING music, on top of the normal music that plays for the rest of the gym. It's insane. I can barely hear what's in my own headphones. Staff is generally friendly, but for what you pay ($500+/month for us), it's just too crowded and lacks a lot of the things a normal gym should have (turf, sleds, dedicated stretching areas, more than 10 exercise mats, more than one smith machine, etc). Seriously considering switching to The Village or just going back to Anytime Fitness, which had way better equipment.

Been here 2x now, once for a baby shower & once as a guest!…read more Honestly loved it. Visited for my birthday and was able to enjoy a free smoothie. They offer so many things here if you're a member. When I visited for the baby shower it was such a beautiful day and the rooftop bar was open. The cabanas were a vibe, staff was attentive It was a beautiful baby shower When I visited as a guest I stayed all day, got a smoothie, did a weight lifting class which I loved the instructor was so good. Music in the class made me dance while I worked out it was such a vibe. I was sore in places I haven't been sore in years after taking this class, I def want to try the yoga and Pilates class next visit. After we worked out we hit the cold plunge, sauna and hot tub. Showers were amazing as they have Kiehl's products body wash/shampoo and conditioner. They have blow dryers and endless towels Bathrooms and locker rooms were clean. It was neat they also had a spot where we dried off our swimsuit after we hit the pool.

Love this place. TJ, Solee, Moses, even Ram make this my favorite part of the day with their…read morewelcome smiles, personal training, and always encouraging. The equipment is great and the sauna is always working.

Every time I go to ask for something, it's a problem. Including just to see if I want to work out…read morethere. After I decided against my better judgment to work out there, I was thrown through the introductory program and not given the correct login. Every time I go to work out there there's some young kid that doesn't know what's going on. The whole place is run by young kids that are lazy.