The place is dirty. When I first started going there it was do clean. The treadmills r…read moredisgusting. They haven't been clean for months. The restrooms r just as bad. Especially on the weekends when there's no staff. The only reason I'm giving them one star is the staff. The staff are very friendly and informative

Everytime I've called some middle schooler or high-school individual answers the phone never taking…read morethe conversation seriously and very unprofessional. Giggling or laughing and trying to talk to someone else while again on the phone with me a paying member. I don't think I have ever been disappointed with an establishment as far as I have with customer service. They don't verify your information when calling twice I've gotten other individuals accounts which is so concerning. Anytime you can definitely contact me. Also I cancelled my membership.

While visiting went to LA fitness on Bell . Impressed with…read morethe size & many exercise opportunities , cardio machines, free weights ,TRX , gym w bball, yoga , jacuzzi , & more ! They said it's been 4 years since a remodel & which maybe on the way . Plenty of parking in front . Happy squeeze in" a workout & again impressive in size & many exercise opportunities.

One of the two drinking fountains has been out of order for two weeks now, the floors are filthy…read moreand rarely cleaned and the two cleaning ladies sit at the front desk just chatting away while the garbage is overflowing in the restrooms.

All the necessary equipment, from elliptical to weight machines and free weights. Almost never too…read morebusy to have access to the equipment. The staff is wonderful, and always there to answer questions or show you how to use the machines. And at a very affordable price!!

The equipment and free weights are top notch. There is something for anyone who wants to get in…read moreshape. They also have personal trainers to help you design a program to meet your goals. They have a senior membership base group called silver sneakers. It is really inspiring to see older folks taking care of themselves. The parking is crowded in the morning. If you get there around 7:30am-8:15 you should be in good shape. Bring your ipod our mp3 player as they usually dish out the oldies in the am.

This was my first time visiting this gym and I went as a guest. There were a lot of cool things…read morethat they offer. The equipment offered a range of machines and I like the way they separated the equipment upstairs, and into different rooms downstairs. They have a few rooms to play different handball and croquet games. There is a basketball court , sauna, whirlpool and swimming pool. The restroom/ Locker room was very clean . The only thing I didn't care for was looking at the pool, it can use a facelift. The bottom of the pool is discolored and needs to be redone . Same with the whirlpool. There were also IMO, not enough cleaning areas. None were close enough while I was working out. I had to search for the cleaning stations. That leads me to believe that a lot of people don't clean the equipment before or afterwards. I made sure that I did because I do no want to get sick from other people germs.

I'm honestly furious with LA Fitness at this point. This isn't just me being annoyed with a gym…read moreanymore -- I genuinely feel like this company has personally come after me and my livelihood. The whole experience has been unbelievably disrespectful. The gym is gross, dirty, and poorly maintained, and the customer service is somehow even worse. But what really pushed me over the edge was trying to cancel my membership. I was told I needed to physically come into the gym to deal with the cancellation, despite the fact that the location is over an hour away from me. So let me get this straight: you're perfectly happy taking my money remotely every month, but when I want to stop paying you, suddenly I have to rearrange my life, lose time, spend money on gas, and drive more than an hour just to tell you I'm done? That doesn't feel like customer service. It feels like an obstacle deliberately put in my way. And when your livelihood depends on your time and your money, forcing someone to waste hours of both just to escape a membership they no longer want is not some harmless inconvenience. That money matters. My time matters. My livelihood matters. At this point, I don't feel like LA Fitness is simply providing me with a bad gym experience. I feel like they have made themselves an unnecessary financial and personal burden in my life, and I am absolutely done being treated like my time and money don't matter. Maybe that's not how they intended it. But that's what they have done to me. I joined a gym. Somehow I ended up fighting a company just to leave one. I have since joined EOS fitness and my experience has been far better. It's cleaner better maintained and better customer service

I really enjoy going to the gym! I love that it's never too busy, parking is easy, and it has…read moreeverything I need for a great workout. One thing I've been enjoying is the peloton workouts available on the TV in the back room. The gym is always clean. I've only had good experiences with the staff. Of note, there are no locker rooms. There are any extra amenities such as massage chairs or sauna rooms. They do have bathrooms and showers. There are free towels as well.

I love this gym! All the best machines and free weights for lifting and intimate enough to feel at…read morehome. I've been working with Angelina on mobility training and after only a couple of weeks, can stretch deeper than ever before! Thanks Angelina!

in august 27th, 2024 i had knee replacement surgery. after i completed physical therapy at osr,…read more per my orthopedic surgeon, i signed up for additional physical therapy at vasa.with an employee named brandon, for what i was told was a 4 month period only. the pt was scheduled with a physical therapist, also named brandon, at vasa fitness located on the swc of 32nd street and thunderbird road. the time frame was significant because i was scheduled for my second knee replacement in january 28th, 2025. therefore, i would be unable to continue physical therapy, until recovery to the point of complettion of the orthopedic surgeon's recommended physical therapy required at osr; and then i would probably re-sign if i couldn't continue on my own with what i had learned after the second recovery period. our conversation was important, because he (brandon, sales) knew that i lost my job that october of 2024 due to timing at work and had no income. the printer at the gym didn't work that day, so i couldn't get a copy of the contract we agreed to. he told me he would e-mail it to me. he never did. i asked for it more than once. at the time of contract, i told him the printed copy was important and he promised that he would e-mail it. ultimately, i never received the copy. i had vascular complications and had to go to arizona pain to continue medication to sleep. i am still under a few doctor's care at iya medical for procedures to help with the vascular issues. subsequently, i had the vasa finance department withdraw two payments of $320 or $340 each month out of my account. i believe, prior, that i made a few $80 or $160 (every two week payments), in good faith, as i tried to resolve the financial issue or misunderstanding. i spoke to brandon, sales about what was happening, after payments were made; which, in my view, incorrectly so and asked for the payments to be refunded. he told me it was too late he couldn't do anything about the contract. yet, he saw the surgical scar on my left leg and knew i was on oxycodon... he knew i did not want more than the 4 months treatment contracted for at the time i signed the contract and he assured me there was no problem. i love that gym and was so disappointed. i knew by the look on his face when i told him that he committed fraud and that i would turn him in, he knew and didn't care, which is why i never received a copy of the contract. i told him i was going to turn him in and tried at the time. i live alone and had no help... (it was just too much, until today with this e-mail. i am still very emotional and feel somewhat defeated overall). this was not suppose to happen. i was to remain grateful for my efforts at recovery and the gym that i love. i am disappointed and sad about the lack of integrity of brandon, sales. loved the gym hated the dishonesty of the sales associate brandon.

Pros: more affordable, cleaner, nicer area than EOS, I haven't been assaulted here (yet)…read more Cons: no safety or general rule enforcement, front desk staff are the first line of defense against things, such as open toed shoes/sandals, which violates the gym membership agreement in ANY gym (generic apologetic excuse with dead eyes and no emotion by staff), equipment not repaired in timely acceptable manner (Leg extension 007037)! If nobody can get a set in because of the deterioration of the equipment, it should be labeled as out of service until it is serviceable. Other gyms are out there that care more about member experience and retention, and I'm gonna search them out soon if the BARE MINUMUM isn't provided and enforced. My rating will update when the minimum standard is met.

Great gym I just wish that there were plate storage racks available near the free weights. I like…read morethe amount of pec decks which means there's little weight even though it's so busy

I recently joined Mountainside Fitness and expected a time consuming sign up process with extensive…read moresales pitches to try to get me to sign up for more of a membership than I needed or could afford. I was pleasantly surprised when Bailee streamlined the process without any pressure. She also offered me free trials of membership benefits like the red light therapy and the brand new cold plunge! Bailee was so friendly and helpful in assisting me in deciding on how to proceed with my membership choices in a non committal way like I wanted. A gentleman named Jake gave us a tour and was very respectful of the limited amount of time I had to spend on the tour. He also explained all about the included classes and ammeneties available at each location! A great part about Mountainside fitness is that they allow 12-year-olds to join so that means my daughter can come with me! I could not find another gym in the area that allows children under 13 to attend so I was really pleased at this privilege. I also liked that all the memberships allow you to go to any location.! I'm really grateful that Bailee was there to help, being that she was so knowledgeable on the membership options and perks! P.s. I love the cold plunge!

Very reasonably priced place to workout. Friendly & accommodating staff available to evaluate your…read morefitness & create a workout for you. Personal training available @ additional cost. The only thing they don't have is a pool so...4 stars, but I've got my own pool so this works perfectly for me. They are not open as late as some health clubs but if you prefer working out in the morning, they open at 5:30 which is early enough for me. Plus you get a student ID so you can take advantage of student discounts & the library. So far, I'm really enjoying the facility

Nice friendly down to earth, terrific trainers and the cardio blitzes are the best. No nonsense…read morejust work outs. Been there 3 years + and plan to stay. Reduced hours compared to other gyms and closed on all holidays. Best gym I have ever used even with above Restriction.