I've had a great experience at Planet Fitness! The gym is clean, the equipment is well maintained, and the atmosphere is welcoming and comfortable. The staff are friendly and helpful, and I always feel motivated when I come in. It's a great place to work out whether you're just getting started or have been on your fitness journey for a while. Highly recommend Planet Fitness! read more

Planet Fitness - Gyms Near Me - Phoenix, Arizona

This didn't seem as well lit as the other ones I visit. Music choices also seemed to be all unpopular songs despite different genres represented. It was also a little warmer than I'm used to even though it wasn't busy when I went. The restrooms were also tucked away in a corner with no signage directing you that way. It is in a large plaza which makes parking plentiful. Besides lighting and temperature, everything else was a pretty standard P.E. visit. There was a decent selection of machines, adequate cleaning stations, clean restrooms, etc. Bonus points for having a machine I've never seen before (Glute Lift) and I have been to quite a few locations. read more

In some respects a Planet Fitness is a Planet Fitness. But this one stands out. Switched to this one today and the people at the front desk were terrific and made sure everything was set. And then the managar, Romeo, walked around with me showing me where everything is. Great group of people working there. read more

Don't sleep on this place! It's clean and the equipment is in great shape. The black membership is CHEAP and you can bring a guest. They also have massage chairs and beds, red light therapy, tanning. Best value hands down. read more

Planet Fitness - Gyms Near Me - Phoenix, Arizona

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Great place to chill vibe and get your workout in do your thing and you'll be okay keep up the great work

I've been a member here at this location for over a year now. And going pretty much every day since July. The staff I've encountered (they have a lot of turnover) have been nice. I'm OCD when it comes to gym cleanliness so I spray and wipe down machine equipment down before and after use. Only issues I've ever run into is the paper towel dispensers being empty. But when I inform the staff, they're quick to refill them. read more

Terrible showers. All show & no go. Hardest water in the valley - if the water can stop being cold to 'enjoy' it. Everything else = really great. Shower situation = awful unless you have time to kill or can go home & take an appropriate shower. read more

Clean the parking lot. Hire a professional cleaner to do it it right. On a weekly schedule would be great. And fix the outside appearance again clean it up. Make it a place you love to walk in not cringe. All can be fix by just doing this on a weekly basis. read more

Almost a month now without a working water fountain, and every time I'm here the Wi-Fi does not work properly. If facility requires an app so you can listen to the television and your Wi-Fi should work read more

Very clean and welcoming location. One of the smaller planet fitnesses i have been too but overall its a good location.

Staff is disgustingly rude. Countless times have a just stood there waiting ti check in and they ignore me. I use this location for tanning and half the time the beds are filthy. Which is repulsive. They should do better read more

Planet fitness will allow biological men to go into the women's locker rooms and they will confirm as much if asked.

Sunday, Dec 22 2024; @ THE THOMAS RD IN SCOTTSDALE AZ,PLANET LOCATION, the two young girls who worked the front desk approximately 6pm, were unwelcoming/unfriendly with very little positive energy. In addition, were unable to assist me with a small issue that had. Just completely inadequate for a customer service position, in Scottsdale no less! PF, PLEASE HIRE PEOPLE WHO ACTUALLY LIKE WORKING IN THE GYM. Im strongly considering cancelling my membership, as this was not the 1st dissappointment! read more

Personally don't love the location however the inside environment is nice and clean, equipment is well organized and structured.. space feels open as well. I plan to come again often. read more

Planet Fitness - Gyms Near Me - Phoenix, Arizona

So I been using planet fitness for a while now and been to several different PF locations. I came to this one since it was one the way home today after a meeting. This one has gotta be the worst managed facility I've been. The locker room literally smell like it hasn't been cleaned for a while. There are stains on the benches, there are no paper towels in the bathroom, and the whole gym just smells. Other Pf locations I've been to are well stock, clean, and cleaning stations well stocked. At the bar stations, some benches were missing, not sure where they went. Definitely not coming back here. One good thing, there are plenty of parking and in a central location. read more

5 stars. Great gym. Alexandria is wonderful, and even had the pads replaced on a heavily-used piece of equipment within days when I mentioned it. They have an amazing special which we couldn't pass up - $10 per month. This is not equinox in nyc where you refinance your apartment to join. Great people, no pressure to sign, and - as with all gyms - I've quit before, you just have to give a month or two head's up. Great gym culture too - I've never seen anybody drop weights. Love this place. read more

Great staff good gym, zero dress code for men.... I see male genitalia hanging out of female clothing on a daily basis. The demographic is extremely rude to men unlike them. If that's you're thing, sweet, not my cup of tea. read more

It's a pretty decent gym, although cancellation is pain to get done, they make it very easy to sign up online but on the other hand made it very difficult to cancel. To cancel, you have to either physically go there, or send a form via CERTIFIED MAIL. Who uses that? Why are they making it so easy to sign up online yet so difficult to cancel and forcing you to physically go there or send via certified mail? The answer is they want to make it inconvenient for you to go and cancel making it out of your way. They also recently changed from allowing the use of credit cards to ACH only which makes it again, harder to cancel. They should consider this part and consumer protection is in order. read more

Clean gym, friendly staff, and plenty of machines. Always have a good workout, everyone cleans up after themselves (well most ) so machines stay in decent shape. Staff is always willing to help out. read more

Planet Fitness - Gyms Near Me - Phoenix, Arizona

They honestly keep this place so clean. They always have someone cleaning the floors, wiping down machines, picking up trash, etc.

They refuse to let me out of the membership. I haven't been to any planet fitness locations for a little ova 2 years now, yet they charge my debit card faithfully every month ! read more

I enjoy this location so I'm surprised to see the negative reviews. The staff here is super friendly and always greets you when you walk in and when you leave. They make small talk and make you feel welcome. There is plenty of equipment here and I usually go right away in the morning or after work and there are always machines available. They've done a good job with COVID and separating the treadmills with clear barriers. They also have a lot of cleaning stations so you don't have to walk far. The bathrooms are always clean and stocked (important after the workout!) and the TVs are all viewable. Large parking lot so you won't have any issues finding a spot. read more

Great place to work out. Lots of equipment and the facilities are clean. They even supply paper towels and cleaner so you can wipe down the equipment after you use it. Masks are required because of the Rona. My only gripe is on the weights you get some people, mostly guys, who camp the equipment or don't wipe up after using. I can deal with the campers. But the pigs that can't wipe up after themselves is irritating and I'm tired of asking people to do it. Some of the older reviewers are pretty ignorant and the posters don't seem to have a firm grip on reality. 1. This is not Golds gym. You want to be a power lifter, go elsewhere. 2. The equipment is placed appropriately. Cardio with cardio and resistance with resistance. You also get a tour of the facility so you know what they have and what they don't have. No pools or saunas or courts or rock walls here and it's pretty apparent when you go on the tour. 3. Pay your bills. If you're a starving student, work out at home or run in the park. You can use bottles of water or cans of food for resistance. We've all been there. Life is hard. Suck it up. No free rides for anyone. 4. When you sign up they outline the cost and what you will get billed for. It's not their fault if you slept through it when they showed you or if you were not paying attention. read more

Fails to meet ADA requirements. Manager was rude and dismissive. There's no way to escalate the matter beyond the manager. No customer service line and there's no response to any of my many online inquiries. Bottom basement pricing for bottom basement service. read more

I really want to give this place five stars; the staff are very friendly and professional it's just that the gym simply doesn't have enough machines for the volume of people. read more

Me and my friend are the late night crew over here! Emmet is the coolest and always so friendly. It's my favorite location because of him :)

Going here has undoubtedly been the worst customer service experience I've ever had. Not only are the staff grossly unprofessional, they are rude and disorganized. When it comes to tread mills, they're either broken, or half-functional. Also, their hours never match what is presented online. If I could give this a negative 10, I would. I would't continue this membership for 10 cents a month, much less 10 dollars. read more

Now that all of the New Years resolution hype has died down, I can give a better review. Now don't get me wrong this is still a great gym for the price, I don't think there's any other gym memberships that start at $10 (if there is, point it out to me!) so that's what's still keeping me here. So the things that I have found out about this place is what brings down the ratings. Firstly, this gym had gotten way too crowded, it used to be little to zero people there after like 10p but now it's packed like everyone just got off of work! Secondly, machines are constantly breaking down, which is obviously frustrating being as I would like to use them to you know, work out. And recently they have been on a paper towel shortage for the cleaning stations at least 4 days in a row, of course life happens, but 4 days in a row, really? I will still come here until I decide I'm ready to pay more for a nicer gym and closer, but this still gets the job done. read more

Planet Fitness - My loose tank top is making me look fat but I promise I'm losing weight and getting lean :) - Gyms Near Me - Phoenix, Arizona

You would automatically assume that this location is in a "good" area with close proximity to many amenities; however, with that, comes proximity to "sketchy" people. Not judging anyone; however, when your stereotypical view comes to fruition, you have to judge. If this is your primary gym, I recommend that you do not shower there or store your personal belongings in the locker; just get in, get fit, and get out. If you want to take extreme precaution - just avoid this location completely! Showers: Usually dirty and often left with debris from the person who showered before; stuff like: razors, soap, wash cloth, disgusting body hair, etc - just completely unhygienic. Lockers: For about a month straight, one of the lockers had someone's mildew and moldy clothes left in it. I finally got fed up and threw them in the garbage - that's after I notified the staff (thank you for taking care of that concern ). Also, one time (Monday night 1/10/2022, two lockers were broken into at the same time. They stole someone's wallet and stole my BMW car key fob - afterwards, they went in my car and stole my house keys with along with my registration (with my address on it). You can imagine how scary that feeling is knowing that a thief has your house keys and knows where you live - definitely not good! Staff: Always a bunch at the front counter on their phone and chit-chatting with each other. It's not that I don't support employees socializing; however, it's when they're not attentive or have no clue what's going on - like being vigilant and on the lookout for "sketchy" people (who happen to have memberships that allows them to go in the locker and steal your stuff). I get it Planet Fitness, you don't judge; however, don't you think it'd be a good idea to be a bit more assertive to protect your loyal members by weeding out the thieves who rob (literally) loyal members of their peace of mind? read more

UPDATED 1/21/20 | Showers are still disgusting in the evenings. Clearly zero action has been taken my last review *** Still need a shift leader who's interested in more than their cellphone & socializing ** ------ I don't know what happened but ever since the "remodel" at this location, things are effed up. They still don't have the timer light in the 30 Minute Express Workout room working, the touch screen for the Black Card services never seems to work anymore, but worst of all (to me anyway) the women's showers have been consistently disgusting - hair, bits of packaging, soap scum, broken razors, floors in need of sweeping & mopping. ***You really need a manager on evenings (6-9 PM) who's going to make sure staff actually do their job. *** If you'd asked me to a review prior to the reno, I'd have been singing the praises of this club! I even got five friends & co-workers to join PF locations based on my experiences. Please don't make me regret recommending them. And please, for godsake, clean the women's showers!!! read more

Came in this morning to get a tour / learn more about the gym. I was dismissed by the front desk guy even tho it was 5 AM and very slow. Barely told me anything about the gym. I was ready to work our so I asked if they had a 1 or 3 day pass I could buy to get a feel of the gym and he said no. Okay why would I join a gym with commitment fees if I've never worked out there before / don't even know how to use half the equipment ‍ You'd think he'd just let me go check it out for the morning but absolutely not, I felt stupid and belittled. read more

I would give this place five stars but took off one star because three of their TVs has Fox News on it. I asked the front desk if they could change the channel and they said only management can do that. Fox Spews is known for their far right-wing fake propaganda. read more

Hi , I'm planning to be a member again, after 3yrs , your place is perfect for me, since I work nearby, the thing is, before it becomes a issue, or something, so sorry but I noticed your parking lot lights are very, very low beam, "parking lot dark", I would like to be here.. between 1am to 5am but I'm worried about my safety as a female, and my vehicle, yes I know it can be anywhere but please don't judge me, these business lights are way to low, for any one ...thank you for your time and business for our community , and all that you do appreciate you God bless you all read more

Just wanted to update my review. If you think this is a "your on your own" kind of plan, you're wrong. They have group sessions and one on one training just for the asking and signing up. The trainer, David, has been fantastic in developing a 3 day workout routine to meet my fitness needs. The equipment is plentiful and the facility is well maintained by staff and customers. I recently upgraded to the "black card" and am very happy with the upgrades, especially the water massage bed. Its a great way to wrap up a workout read more

DO NOT GET A MEMBERSHIP HERE. Unless you want to be charged for the rest of your life when you try to cancel. I have gone in to cancel my membership twice. The first time I was still getting charged and called them to be told it was still active. I went in again, got a cancellation email, they showed me the screen that it was cancelled, and they are STILL charging me. This is a fraudulent business not to be trusted. I stopped going in the first place because they were not doing any extra cleaning during Covid and not enforcing their required mask mandates. Not worth it, go somewhere else. read more

Visiting Phoenix and needed a good workout. This PF is huge and it's clean. Lots of cardio equipment and lots of strength training equipment too. Even stair climbers (Matrix brand). And 5 (yup five!) Smith machines. Plus a number of pin-loaded machines and free weights. Woman at front desk SO SO SO helpful and pleasant. Very pleased with this PF. read more

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Posted this on Mayvale location by accident. I removed it because it belongs here: I returned when they reopened last week. Everyday the gym has maskless people walking around glaring at you, people sweating and not cleaning machines. I attempted to change my workout schedule, spoke with the manager, asked the employees to speak with the maskless assholes. Each day I was told they " will", that corporate won't allow them too, that they can't, that they're waiting for restrictions to lift. After, 5 days of rejoining I tried to cancel and was told I can't cuz the system is " down". Guess what kids?! Guess who's not feeling well? Had to report them to the Covid hotline and gotta go get tested and possibly inform them. Way to go " open the gym" asswipes who can't wear a mask while they do 15 pound chest press machine and poor form free weight moves. And here is the response I received from " Billy" at corporate when I responded to their comment below. Meaghan, thanks for reaching out to us. We do require our members to follow the protocols in regard to masks, and we will be doing everything we can to make sure our club is cleaner than ever. If you feel members are not doing their part, you will need to speak to the club manager. The manager may be able to take steps to ensure our gym floor is being monitored correctly! Additionally, if you feel uncomfortable in the club, you may be able to freeze your account during this time. In what zip code is your PF located?    Billy What does Billy say? " I need to speak with the manager" I DID Billy, read my review Billys solution? " I can freeze my account if I'm uncomfortable" Thanks Billy! How about contacting the location on posted my review on instead of asking me for the zip code? How about contacting the location and enforcing the Mandate? How about canceling my 7day old renewed membership as I requested? read more

Super friendly staff welcomed us as we walked in. Luckily I'm a Black card member so I was able to take a guest for free. We started off stretching then went straight to the 30 minute circuit workout. Whew! It's a combination of weighs and intense cardio to get your heart rate up, and stay up! We then grabbed a quick drink of water and jumped on the elliptical. I find that 30 minutes at level 18 is just the right amount for me. After that we did a couple abs and calf exercises. All in all it was a successful gym trip for out of towners like us. Thanks Planet Fitness! read more

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This location charges for services that are free at other locations, even if you pay for the premium membership.

Visited while in town. This location was brand new and the staff was very accommodating. I'll be visiting this location when I'm back in town read more