I was pleasantly surprised with the superb customer service when I visited that location. My first…read moretime, and definitely will not be the last. I requested help with a "broken" glass windows frame into the store for repair. The worker with no hesitation followed me outside to my car and provided me that assistance! While inside at the service desk, Roger was so friendly and courteous as he helped me with fixing the problem. He also gave me more help with locating other items in the store. As I went to the paint department, I also received great customer service in picking the necessary items. Wow! Such attention to a customer and it did not stop there...... the cashier also assisted me in getting a much needed drink I was looking for. Everyone I came in contact that day was so so so courteous and willing to help. This was worth noting. I found all I was looking for and prices were very reasonable. A very pleasant day at this Ace in Libertyville.

What a hidden gem! I stopped by  Ace Hardware on a whim to pick up some soil--usually, I default to…read morethe big box stores like Home Depot, but I'm so glad I gave this place a shot. I was in and out for soil... or so I thought. I ended up stumbling across their clearance section, and let me tell you--it's a goldmine. They had lighting and other household gear marked down to 60% off retail. I scored four awesome headlamps for a fraction of the price. It's not something I planned for, but I'm definitely not mad about it. I believe it was Bill or Phil who helped me out--he was incredibly helpful and knowledgeable. I asked about grow lights, and not only did he make a solid recommendation, but he also walked me over to the right section. That kind of personal service is rare these days, and it left a great impression. One thing I noticed, though, was that the older staff members were genuinely friendly and helpful. They greeted me, engaged in conversation, and seemed to take pride in being there. In contrast, the younger staff felt a little checked out... not rude, but they were kind of low energy and not particularly invested. This is not a dealbreaker, but it is worth mentioning. The fantastic selection of hidden deals, and some of the best soil prices I've seen in town. It's clear that this Ace cares about its regulars and offers value that goes beyond convenience. Pro tip: Always check the clearance aisle--you will find something you didn't know you needed!

Ambiance is nice, service is great and the food is very good. Nice place…read moreThey have hundreds of bourbon brands and they make there own beer. They have charcuterie boards of all kinds you can mix and match Fun place to drink and dine!

The service was a little slow but our server was very polite l…read more Whiskey sour was sort of flavorless. The beet salad was also disappointing. I expected more flavor but the texture was good. The baked goat cheese was excellent! As was the old fashioned. This place just has great whiskey. Their summer wind cocktail is good too. The ambiance is fabulous. This place puts a lot of thought into their menu, ingredients, etc.

Few interactions I have had with this location have been poor. Specifically with service. Last two…read morepeople that answered their phone need significantly more training on how to greet a customer and provide help and solutions.

Adam helped me find the correct part for my toro snowblower. He is very knowledgable. I appreciate…read morethe time he took to explain the installation. He is a true helpful hardware man.

We were in the area and I haven't been in a True Value in so long. It was almost nostalgic…read more The shelves were fully stocked with so many types of items, but it also felt overwhelming with the amount of stuff in the store. We did speak with an associate about a specific type of matches who was very nice. Unfortunately they do not carry blue tip waterproof matches. Prices seemed good.

This was my first visit to Lake Forest True Value and I was surprised at how much I enjoyed it. Of…read morecourse the first thing I saw they were setting up Halloween displays which of course I've always got to browse. I saw a section on fancy soaps and gifts (wait, where am I?). There were the obligatory tools, paints, yard stuff and then in the back there were cards and city candles (Lake Bluff you smell good), housewares, knickknacks and whatnots. I was only here to purchase yard waste stickers and that plastic thing that goes on your windshield to keep your vehicle sticker from gooping up the glass (yup, they had it), but I also bought a zip code towel and candy. I could have bought a lot more but I'll pace myself. This is across from Sunset Foods so I know I'll come back.

This location has the best flowers! And they added a clothing section too with Dickies, Carhartt,…read moreetc brands.

Today, I tried to purchase a simple raised flower bed. Simple, cheap ($54 and probably cost them…read more$3.00 to purchase). I have an issue with my fingers. I have what is called "Viking Hand" and my fingers do not straighten so it's difficult to for me to assemble and I'm 74yrs old. I requested the floor model (no more than 3 pieces to put together). I was told "unfortunately" they couldn't sell the display and this didn't qualify for assembly; I pushed and told them i could come back when they had someone. "Unfortunately" my purchase didn't qualify for any kind of help. I tried reason with the so-called "managers" but their answer was the same. "Unfortunately," there is nothing we can do. I was floored and told them that if they worked for Walmart, they would be fired. I'm off to Home Depot. At least, they will try to help out. In addition, I'm gong all the way to the regional office with this. If this is how this generation thinks this is the way to be successful, they're going to be disappointed. I will never go back to Vernon Hills.

Menards is one of our go to stores for a variety of items. As they say "Save Big Money at Menard",…read moreand with the 11% rebate on everything you can find go deals. This one is a massive location stands, it is a two-story mega store featuring a moving escalator walkway. Most Menards are massive, but this one is larger than most and the two story. The escalator is impressive with a cart-locking mechanism, you walk on with your cart onto a flat, step-less ramp, and the cart wheels automatically lock firmly into the tracks. The store has wide aisles to make navigating easy and less congested. The store is clean, brightly lit, and staff were friendly.

Save big money at Menards!…read more Why did nobody tell me about this Menards that has two floors and you take a walkway escalator up to the second floor (or elevator)? How fun is that? Normally I enjoy going to Menards but this was on a new level (!!). I especially enjoyed the trip to the second floor because just below they have a garden pathway of statuary like Versailles and you can get a sense of the scale of this store. Luckily, a helpful employee directed me to the zip ties. I picked up a standing tower fan, some drain cleaner and just marveled at the pet supplies (an aisle for food, an aisle for treats, an aisle for toys), snacks, candy, more. If I fill out the rebate I should have about $20 coming back to me. Of course I'll be back. Please have someone playing the piano for me.

Very disappointing experience with recent policy changes at Home Depot in Vernon Hills…read more I've been a loyal customer and contractor for years, but the new return policies are terrible. They make it extremely difficult to return merchandise that's only slightly past the return date -- even when it's unused and in perfect condition. The staff and store managers seem to have no authority or flexibility to help customers in any way. It's frustrating that Home Depot is becoming so rigid and unwilling to work with loyal customers and contractors. Very poor policy decisions -- disappointing to see such a decline in customer service. Better service from local lumberyard and nearby home stores.

I was shopping here recently and I injured my arm pulling a lumber cart. A few minutes after this…read morehappened, the store owner approached me and accused me of faking it. He said I was "faking it because it was hot outside". I don't know what he meant by that remark but the manager was rude, patronizing, did not care about me and made me feel very uncomfortable. I did although appreciate the lady standing by the checkout who did care for me. I will not be going back to this store and neither should you.

Looks permanently closed when I drove by last week, but was a great store in the day. They did…read moreeverything from repairing screen doors and windows to stocking septic field chemicals. I miss Matt.

Really cool place. A lot of older stock so it feels like you are stepping back in time. The guy…read morethat works there is nice and helpful. You never know what you are going to find here. Highly recommend stopping here if you are in town,

Jessie and everyone in the shop did an amazing job on trying to make a key for my Honda Navi. When…read moreeveryone else couldn't do it these guys were able to get it done will definitely be coming back here for all my lock-key and safe needs.

Awesome spot. Definitely check this out for all your key/lock needs! They have amazing service, I…read morereally appreciated the help with my vending machine. It was quite stuck but the worker was dedicated to get it unlocked for me which I really appreciated. Also, their pricing is unmatched. I called multiple places prior to this for rates, this spot had the best pricing by far! Can't recommend enough.