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    Lowe's Home Improvement

    2.6 (91 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

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    Broan bathroom ceiling fan and LED lighting. Thanks Homer for the fantastic install job!
    LR A.

    Have used this location six times and the fee to apply installation is worth it. They assist with finding scheduling and making that appointment. They have new upgrades for every room including exterior windows. Plus the store is huge and fun to shop at. When the fan on the vaulted ceiling needed replacing the person they sent was nearly 7 feet tall and very experienced ...and he made the job look super easy! Had bathroom ceiling fan and led light purchased there as well.

    Kesha B.

    Probably my favorite Lowe's store in the area. The store is always stocked and the staff is super friendly and always making great suggestions when you're looking to do a project. They are also quick to share the amazing deals that are going on too. For this particular visit, we went to get a new Christmas tree. And while folks went feral for trees, we had our eye on only one, and they didn't have any on the floor. This one gentlemen noticed that we were looking at it and came us to us to tell us they had one left and he's happy to grab it for us. And he did! We were in and out in 10 minutes while others were still fighting over trees. He also shared with us some of the other deals that were going on and next thing we knew we walked out with a cart and car full of things we didn't know we needed but were so fun we couldn't say no! Haha.

    Great selection, prices are a bit higher than Home Depot at times!
    Frank J.

    I am Glad I moved so close to this Lowe's last year and the customer service team is always helpful. I bought tools , materials, and even décor for my home at this location. I'll be coming back for years to come. Another one of my favorite places to visit.  There service here is usually very good. You can pretty much always find someone knowledgeable and willing to help usually only an aisle away.  The items here is pretty specific to their own. Sometimes you can find similar items at the competitor but mostly exclusive to LOWES.   Depending what I need this is either my store or not.  This city offers three big box hardware stores and each offers their own.  Know before you go or just do what I do Visit. I pulled out the receipt at the customer service desk. I was returning moth traps . The worker remarked that I had actually purchased these at Home Depot. Feeling foolish,I apologized and started to pack up. He said not to worry,they sell the same product,and he gave me a cash refund.

    I was very happy with the great customer service and quality fire pit kit I bought at the Lowes in Vernon Hills. I had placed my order over the phone and timely received e-mail confirmation when the product had arrived in the store and was ready for me to pick up. Upon arriving in the store the customer service representative (sorry that I did not get names) was very professional and found my order form and walked me to the location were the product was on a pallet in the garden center area. Next, the customer service representative told me where to bring my car around to and two other Lowes representatives met me with a fork lift truck and loaded everything into my Toyota 4 Runner. Everything went very smooth and I could not be more pleased with the excellent customer service I received from Lowes in Vernon Hills. The fire pit kit is a very fine product at a reasonable price. It took several hours to put everything together and our family has been enjoying it very much. Thanks Vernon Hills Lowes!

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    3 years ago

    Terrible customer service especially in flooring they are lazy they just want to sit. Lost my buss.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    The young man in the lumber department was more than happy to help us in cutting the plywood in 6" planks!

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    Ace Hardware - and more fasteners....

    Ace Hardware

    4.2(34 reviews)
    3.5 mi
    $$

    I have been coming here for years. The people are great and a picture of my dog is on the wall…read morethree times. Yes - it is dog friendly. When I have had questions, someone there actually knows something ..... even electrical questions. I love this place and the people.

    What a hidden gem! I stopped by  Ace Hardware on a whim to pick up some soil--usually, I default to…read morethe big box stores like Home Depot, but I'm so glad I gave this place a shot. I was in and out for soil... or so I thought. I ended up stumbling across their clearance section, and let me tell you--it's a goldmine. They had lighting and other household gear marked down to 60% off retail. I scored four awesome headlamps for a fraction of the price. It's not something I planned for, but I'm definitely not mad about it. I believe it was Bill or Phil who helped me out--he was incredibly helpful and knowledgeable. I asked about grow lights, and not only did he make a solid recommendation, but he also walked me over to the right section. That kind of personal service is rare these days, and it left a great impression. One thing I noticed, though, was that the older staff members were genuinely friendly and helpful. They greeted me, engaged in conversation, and seemed to take pride in being there. In contrast, the younger staff felt a little checked out... not rude, but they were kind of low energy and not particularly invested. This is not a dealbreaker, but it is worth mentioning. The fantastic selection of hidden deals, and some of the best soil prices I've seen in town. It's clear that this Ace cares about its regulars and offers value that goes beyond convenience. Pro tip: Always check the clearance aisle--you will find something you didn't know you needed!

    Photos
    Ace Hardware - Stop in to see our HUGE fastener selection.

    Stop in to see our HUGE fastener selection.

    Ace Hardware - Weber Grills on sale now! We also carry grill accessories, charcoal, lighters, grill covers & more! We fill propane!

    Weber Grills on sale now! We also carry grill accessories, charcoal, lighters, grill covers & more! We fill propane!

    Ace Hardware - More fasteners.

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    More fasteners.

    Lowe's Home Improvement - hardware - Updated July 2026

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