Amy was an excellent host! My partner and I had been to 2 other hotels prior, which were not very…read moreclean nor accommodating. We had been evacuated from our apartment due to mold, and were under a lot of stress. Amy was a breath of fresh air. She ensured we had everything we needed and even cooked us breakfast every morning. The room was nice and clean too. She truly made a very tough situation much better.

I've stayed in this Sherman oaks Gem and totally loved it. Clean and friendly Amazing breakfast …read more I will highly recommend!

Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

This was hands down one of the best if not the best experience I've had with a hospitality service…read more The room itself was immaculately clean and perfectly located in the center of all of the action in studio city. Minutes from Universal Studios and surrounded by shops and bars. Our room included car port parking which was a great surprise and we took full advantage! We always felt safe and taken care of. The staff was incredibly welcoming and friendly and even gave us a parting gift for the road. If I'm ever staying in the area again, this will be where I stay!

The Treehouse is a very special place. This review is for the Treehouse itself as I have only…read moreattended events here and have never stayed overnight. It's a beautiful homey sanctuary tucked away in Bel Air. I've attended soundbaths and cacao ceremonies here, which have been truly beautiful each time. The home itself is indescribable; three stories and decorated with crystals, salt lamps, and many colors. They have a small outdoor area in the third floor and it truly doesn't even feel like you're in Los Angeles. The owner, Hedda, is very kind. She has a big heart and warm energy that you'll notice right off the bat. I highly recommend visiting the Treehouse. They hold soundbaths on the full and new moon, along with hosting many other interesting events.

This place is such an LA diamond... or should I say quartz crystal?…read more Hedda runs a tight 3 story vegan ship for lounging, yoga, retreats and good'ol fashioned bed'n'breakfast. I really love the attention to detail, the modern art, the fantastic floor to ceiling windows, the incredible gourmet offerings, the alkaline water, the pristine cleanliness, and hands down, the hostess with the mostest...Hedda... she is THE conscious creator of all that above and below, so be it. It's a new dawn of traveling my friends, with the advent of global proximity, staycations and yoga retreats! Check in to this place for a day, a week, a month... you won't want to leave.

Whenever we head to LA to visit my in-laws we stay at a B&B that is within walking distance of…read moretheir home. On this visit however, they were booked for 2 of 3 nights we would be there. I secured the one night with them, but still needed a place for the other two nights. I did some research and after a cost comparison of the hotels in Century City, we decided that The Garden Cottage Bed and Breakfast was the best property for value and our needs. It's about a ten minute drive to the folks, but it's located in a lovely neighborhood. It is within walking distance to the Farmers Market at 3rd and Fairfax, and there are some wonderful restaurants nearby on W 3rd. The property is a duplex built in the 1930s. The B&B is the upper apartment and the garden cottage in the back. The proprietors, Ahuva and Bob, live in the lower unit. The grounds and exterior of the house are well maintained (in keeping with the neighborhood!). The apartment itself is lovely - beautifully furnished with high ceilings, hardwood floors, wool rugs, tile floor bathroom. Since we were the only guests the first night, we had the place to ourselves. We stayed in the Terrace Room. The four poster king sized bed, made up with top quality bedding and a down comforter, was very inviting and comfortable. French doors opened out to a covered terrace that overlooked the garden below and the city skyline. The sound of the fountain was soothing. In the room on a side table was a vase of beautiful flowers, a bowl of fruit, some candy, water carafe and glasses. Our room included a private bath with separate shower and tub. There was a nice selection of natural and organic body soaps and lotions, shampoos and conditioners, as well as other essentials. The living room, dining room and kitchen are the common areas of the apartment. It was easy to curl up in the over-sized couch and peruse one of the books or magazines in the living room. In the kitchen we found supplies to make a cup of tea or coffee. There is also a refrigerator if you want to chill a bottle of wine or two, or stash away some treats. We slept like a log. The following morning, our hosts laid out a beautiful breakfast for us. Coffee, juice, salami, assorted slices of cheese, croissants, bread, butter, jam, and a granola-fruit-yoghurt parfait. Not enough? Have your eggs any way you like - omelet, scrambled, poached - served with a salsa on the side. Everything was freshly made or baked locally, and organic products/ingredients where possible. It was a great jump-start to our day. We got back late that night. As we tiptoed to our room we could hear muffled, friendly chatter but it quickly faded as we drifted off to another great night's sleep. We met the new guests in the morning and had a nice conversation over another stellar breakfast. After they left, we also got ready to check out. Before leaving, we had the opportunity to chat extensively with Ahuva and Bob and learn a little bit about their home and family. Ahuva and I chatted about cooking, something we both have in common. She and I could have talked all day if we both didn't already have other commitments. We felt so welcome by their hospitality that we didn't want to leave. Street parking is easy. Bob gives you a guest residential parking permit to hang in your car during your stay, but mind the signs so you don't park on the wrong side during street sweeping days. The neighborhood is quiet and we felt safe walking around at night. Wifi is available. The connection seemed to be best in the living room, less so in our room. For us, the price of our room for two nights was a better value than staying at the Hyatt Regency Century Plaza. Our hosts were warm and friendly and couldn't do enough to make sure we were comfortable. They are on the top of the list of B&Bs to stay in LA.

As soon as you step foot into this lovely B&B, you'll instantly realize why it is the #1 B&B in LA…read more It is close to everything, is very comfortable, and the owners bend over backwards to make sure their guests are satisfied. We stayed in the cottage. It was serene and well-equipped with pleasant furnishings - full kitchen was a plus. The gourmet breakfasts are made to order and are divine. We will absolutely stay here the next time we are in LA!

Super impressed with this hotel. The staff is so friendly and helpful I can't say enough about how…read morewell they treated me. Thank you Denis, Ron, Kristina and Jeanifer for taking such pride in your work. Breakfast is always hot and fresh, rooms impeccably clean, any issues immediately handled by professionals

I have been staying here since 2019. It has been great until recently. They have been degrading but…read moreI have been still coming until this last check in. I booked on Hilton's app as always. Prepaid. Nothing out of the norm. I came to check in and the front desk lady Emily was arguing with someone. Then I went to check in and she informed me all of a sudden it will be a 60 dollar fee for parking. No notice. She said well you should have read the details of the hotel. I have been staying for years why would I do that. Every other Hilton property in the area while booking has you prepay parking. I have stayed at other properties over the years in the area. I looked after checking in and every property prompts to pay for parking if they charge. I am very upset by the surprise charge and the disregard of my concern. I will not be back and that's a shame for how long I have been coming.

The Garland is a boutique hotel that has retro vibes of old Hollywood, maybe from the 60's and…read more70's. The rooms and amenities are all updated however, and if you want to be close to Universal Studios or Studio City in general, this hotel is excellent. They even have a free trolley that runs hourly to/from Universal Studios and a LA bus terminal. Our 3-night stay during Memorial Day was great - comfortable rooms, beds, and friendly service. Rooms had plenty of storage space and charing ports, and wifi is free and fast. They also have an agenda of daily activities like group exercise classes, LA hot dog/taco nights, and classic movies next to the pool. Their main restaurant, Front Yard offers a daily breakfast buffet and ala carte brunch, lunch, and dinner. The only reason for the -1 stars is that their AC is an older, in-wall unit that gets loud when turned on. Outdoor Parking also isn't cheap at $50/night with in/out privileges but that may be typical for the area.

Starting off, when we checked into our room, they had us in a 1 king room, when we had originally…read morerequested a 2 queen room. We had 4 people traveling and 4 people were not going to fit into the 1 king room. When we asked to be switched, they offered us a roll in bed, which was the size of a twin bed, would not fit two adults. When we got up to our room, there was hair on the wall between the shower and the toilet, making us feel like it was not cleaned thoroughly. Our electric car was charging on site and we were running back and forth doing things for the wedding, setting up, etc. No one informed us that there would be an additional charge if we were still parked there after our car was done charging. $58 later and when we mentioned that in our review through the hotel, they said they'd comp our food bill, which was 2 drinks and a fruit bowl, probably $20+. This was disappointing to my mom, who went beyond her means to stay on site for the wedding. This was completely disappointing as we were traveling for a wedding that took place on site. 2 of us were luckily able to stay in the luxury suite which was reserved for the groom get ready room (2 nights). If those stars hadn't aligned, we would not have been able to sleep comfortably in our 1 king room. Also, the suite does not have a microwave in it, we had to request one to be brought up, which I found unconventional. My cousin had their wedding here for how much money my aunt spent between the suite, a bride get ready room, and just the general costs of a wedding, it was disappointing to hear she had a difficult experience here as well. She mentioned that they pulled her away from her son's wedding reception to place her credit card down for incidentals. Why hadn't that happened beforehand? They had her card on file already between all the rooms she booked, so the fact that they took her away from this once in a lifetime experience is ridiculous. She also mentioned that they asked not only for her card info but for her ID. She told them she was not going out of her way to find that when she didn't have it on hand and they were in the middle of celebrating. Needless to say, it was an unfortunate experience this time around. I've been here before and didn't experience the lack of professionalism we experienced this time. The valet service and the staff that supports with luggage were very helpful and kind. It saddens me to have to write such a poor review for such a beautiful place. I have recommended this place to people in the past for general lodging. However, for weddings or any big event, this is not the best of places to host.

Our favorite b&b in Santa Barbara, out of many to choose from. We have been staying here for 20…read moreyears every time we come to town. It's a charming property with a great location and is peaceful. It's our home away from home, and we have brought family and friends here over the years who all loved it too. Special breakfast service and happy hour each evening are so lovely and much more than the usual continental breakfast you'd get elsewhere. Dominique and her staff go out of their way to make everyone feel comfortable and well taken care of. And McConnell's once cream is right around the corner! What else could you possibly wish for. We love this place!

We had a rocky start when we stayed here, as the address was a little off for our GPS, and we…read morecouldn't find the place! It was close to midnight when we arrived in LA, and when we called the place to ask how to get there, our sleepy greeter took us around in circles a few times, but we finally found it! We took a larger room [not the cottage, although it looked like a great place to stay for more privacy] which had sole use of one bathroom, and it was more than adequate for our needs. Sylvester served us a gorgeous breakfast every morning, and made sure we were off with bottled water every time we would leave. His demeanor in the morning was truly a great start to every day, and the breakfast was always fresh and HUUUGE portions! The parking is a bit of a pinch when it's full, as you end up somewhat squished between cars or in someone's way, but it was gated, which was lovely. The Secret Garden is situated right off the Sunset Strip, and very little legwork is needed to get to the heart of West Hollywood. For those who are more ambitious, you can walk into the hills, although it's a pretty steep walk. There are two gorgeous cats who walk around and will come and keep you company in your room, if you wish. :)

I booked a room on line and then days later I found out I needed to stay one more night. Called…read morein, explained I need to add a night but don't want to change rooms. They switched me to reservations. She added a second night and I got confirmation. But when I checked in in PERSON they only had me for one night. Another employee figured it all out and I was taken care of. But I had to check in at the front desk on the next morning in person. My room and bathroom were very nice, very clean, very well appointed. The bed was too squishy for ME. That was an issue. The pool looks very nice but you're on Ventura Blvd, just over the wall is traffic 24/7. I was on the 8th floor. I couldn't hear CARS but I could hear sirens and motorcycles. AC control on the wall was cumbersome and took a long time to respond to up and down controls. Restaurant food was good. Employees all very nice. All in all I liked this hotel. I would not say it is a LUXURY or exclusive hotel. It's a bit noisy in the hallways in the morning. I would say it's just below being luxury or exclusive. But nice. Safe, secure.

I've been coming to this hotel for years. It's very close to UCLA medical and for those that need…read moreto jump quickly on the 405. For me though it's about relationships. You come enough and you know the people. The server with two jobs and is a true believer of his roles and commitment to the customer. You can see the love of what he does. Another from Peru, whereas we can talk about my residency at a time in Mexico. The supervisor who greets me as if I am an old friend. A place where they know I prefer the fifth floor and when I check in, I am on the fifth floor. A place that is a home away from home. To me that is what makes a hotel special. And it is why I come back and back. People that know and smile and welcome you back. Always.

Château is everything you could ever imagine. Glitz, glam, kitschy Hollywood and fabulousness…read more We started with dirty martinis which were absolutely fabulous and worth the price. We did caviar service, which was fresh, well served and delicious. The blinis were fresh too! Great vibes, great food, and amazing LA history !

Imagine over substance -…read more Food is very average and overpriced (I live in LA and eat out almost every night and this price point is above many Michelin star places I've been within the city). Service is non-existent. The restaurant and the bar survive on their image and social profile vs actually offering a worthy consumer experience. I want it to be better, but it's just not. The crowd you'll inside find are also queuing outside of supreme on a Thursday morning for a new drop. If you want old world charm and sophisticated, go to the polo lounge or tower bar.