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    Extra Space Storage

    5.0 (2 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 3 months ago

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    2 years ago

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    Emily S.

    Helpful 5
    Thanks 3
    Love this 6
    Oh no 0

    2 years ago

    Business owner information

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    Emily S.

    Helpful 0
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    Sunset Movers

    Sunset Movers

    (7 reviews)

    They came and moved a hot tub out of my yard to a person who purchased it on Facebook Marketplace…read more Came very prepared and made light work of a very heavy job! Also got to talk with them a bit and had a great conversation. Really impressed by how easy they made it look.

    Very Disappointing Experience…read more This was my first time hiring professional movers, and unfortunately, it was an extremely disappointing experience. We were originally quoted 4-6 hours, but the move ended up taking approximately 11 hours. During those 11 hours, numerous items and parts of my home were damaged, including: * A buffet table was broken. * A Sonos speaker was damaged. * Brand-new hardwood floors were scratched. * A box of dishes was dropped and broken. * Paintings were damaged. * One of the movers used approximately three rolls of my personal packing tape. * One mover took approximately 15 drinks from my refrigerator. * One of the movers arrived late and, during the move, actually fell asleep in his truck for a period of time. The most frustrating part is what happened afterward. The owner required me to pay the full amount and told me that he would handle the damages through the company's insurance and/or figure out a resolution. He then told me he was out of state and would get back to me. Since then, he has stopped responding to my messages. I want to make it clear that the two movers themselves have actually been very nice, genuine, and honest throughout this process. They acknowledged what happened and admitted responsibility for the damages. My issue is specifically with the owner's handling of the situation and the complete lack of communication after receiving full payment. I gave this company the opportunity to make things right and handle the damages professionally. Instead, I am now left with damaged property, damaged floors, and no response from the person who told me he would take care of the situation. At this point, I will be reaching out to 3TV/Arizona's Family On Your Side, filing a formal complaint with the Arizona Attorney General's Office, and seeking legal counsel regarding the damages and the company's handling of this matter. I would strongly encourage anyone considering this company to do your research and understand how they handle damage claims before hiring them. I expected a professional moving company to take responsibility when things went wrong. Unfortunately, that has not been my experience.

    Busy Bees Concierge & Home Services - Closet organizing project

    Busy Bees Concierge & Home Services

    (8 reviews)

    Phenomenal company! They are creative, helpful, and lovely to do business with! 10/10 would…read morerecommend!

    Having to sell the house of a parent after a death or a move to assisted living is never easy, Busy…read moreBees made it far worse. Hired to provide packing, moving, unpacking, estate sale and property clear out services, I experienced problems at every step. I was promised by the company co-owner they could find items in the house we needed and that everything would be unpacked for Mom's move into assisted living. The employee who manages the estate sale and clear out process would later assert they do not find specific items. For the packing/moving/unpacking phase of the work, our charges we paid more than $5,000 dollars including the tip I provided but later found out they did not unpack several boxes (just put them in the closet) and made the decision without checking with me not to move items I had asked to be moved. The estate sale and property clear out was challenging from the beginning. Despite asking multiple times, I did not get updates on the items I was promised they could find. My realtor was told to stay off the property for more than two weeks before they even did anything (I was not told about this by Busy Bees and it has delayed getting our house listed) and a few days before everything was supposed to be done, I was told they would not clear out property in the attic. Not unreasonable given the heat (even if it was their timeline and they should know AZ weather) but no alternatives were given, nor did they respond to the alternatives I proposed until several days later when the property needed to be turned over to my realtor to get it listed. At additional cost, I booked another company. During the property clear out of the main level, they left several large furniture items, damaged the gate, the door and left broken glass. Instead of removing everything from the property, they overfilled our garbage and recycling bins and just left it. The company response to complaints and concerns was to blame me, my realtor and two of the neighbors. If you care about your family's estate and don't want more stress, avoid Busy Bees!

    Extra Space Storage - selfstorage - Updated September 2026

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