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    Extra Space Storage

    Closed 6:00 am - 10:00 pm
    Updated 1 week ago

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    Atlanta Flat Rate Movers

    Atlanta Flat Rate Movers

    2.5
    (46 reviews)

    First, the good- They were easy to deal with. They showed up…read morewhen they said they would. They sent me a contract, they answered any questions I had and made me feel good about choosing them and the move itself. You know how it is and how stressed out you are when its moving time. Had to move about 40 miles away and with Atlanta traffic, even on a Saturday, it was nice to leave it up to someone else. Plus they didnt charge for the drive to get to my house I was moving out of. Thought that was really nice. They did charge me time to drive to my new home but again thats very fair. Second, the bad- I got the three-crew option. The leader was a long term employee and knew what he was doing. The other two gents were new and I am not complaining, we all have to start sometime. But they were slow and always seemed to be on their phone when something was not in their hand. I felt like if they were working at a faster clip it would not have to have taken the extra time I paid for. Really needed to micromanage the other two and felt like shouldnt have had to do that. Mistakes were made. They left their tools at my old house for disassembling and putting furniture back together. Shouldnt you have a checklist before you leave? Third, the ugly- I have a very expensive bedroom set that I bought five years ago and was all that I was moving that was really nice as it was a paring down move with lots of stuff not coming. They damaged that furniture dropping it on its corners. First, they tried to say it was like that when they moved but later fessed up. The leader of the crew then was like no worries we will send someone out to fix it up. Though I am not a carpenter, I thought there is no way what they did could be fixed. After almost six months of going back and forth they sent me less than 150 dollars. I did not pay for the "extra" insurance, so what I had was the basic insurance. I was naive enough to believe I didnt need the extra insurance. I am paying professionals to move it so dont you know how to move it without damaging it? Thats only a rhetorical question at this point as I know the answer. I liked their business model, just wish the execution was better in my case.

    They moved me three years ago and didn't break a single thing! even gave recommendations on certain…read moreitems on how to package and move them. the movers were polite and kept us informed every step of the way. I'm using them for a move now in 2026 and their quote had the SAME GREAT PRICES! you can't beat that.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.4
    (576 reviews)

    Honest and quick to response. I would definitely reach out again if I needed them…read more I have to use 85 characters to say what I did in 20 so I hope I'm at the limit.

    I am extremely disappointed with my experience with All My Sons Moving and feel as though we were…read moretaken advantage of. When booking, we were led to believe our move would cost around $1,500. Instead, our final bill was over $3,300--more than double what we anticipated. One of the main reasons we chose this company was because we were promised a 20% military discount. We actually canceled with another moving company based on that representation. When it came time to pay, I specifically asked where the military discount had been applied because I could not identify it on the invoice. The gentleman I spoke with was unable to explain where or how the discount had been applied, and after getting the runaround, I was told to review the invoice and let them know if I had any questions. After reviewing the invoice, all I could identify was the company's standard rate, and I still could not determine where the promised discount had been applied. The movers arrived at 10:00 a.m., but the fourth mover did not arrive until after 11:00 a.m. Despite that, we were billed as if four movers were present for the entire move. I do not believe customers should be charged for labor that was not provided. Additionally, while the crew lead was very nice and respectful, he appeared to spend much of the day outside listening to music and socializing while the rest of the crew completed the move. If we are paying for a crew of four movers, I would expect four movers actively working on the move, not two or three while one crew member spends a significant amount of time off the job. When I paid, I was specifically told that if the crew finished earlier than estimated, any unused time would be credited back and that billing adjustments were calculated in 15-minute increments. The crew finished approximately 30 minutes earlier than the time we were ultimately billed through, yet no adjustment was made. What has been even more frustrating is the complete lack of communication afterward. Our move took place on June 13, and the final invoice was sent at 7:45 p.m. that same evening. I emailed with concerns regarding the billing on June 15 and followed up again on June 17. As of June 29, I still have not received any response. Mistakes can happen, but ignoring a customer's legitimate billing concerns for over two weeks is unacceptable. Unfortunately, the lack of transparency, unexpected costs, billing discrepancies, and complete lack of follow-up have left me feeling highly disappointed and taken advantage of. I cannot recommend this company based on my experience.

    Extra Space Storage - selfstorage - Updated July 2026

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