This review is for the Splash Bash pool party that is offered at this location only. Prior to booking the party I inquired about details to how the party is conducted, and felt very confident that this would be a good venue to have it. The day of the party, all the guests are waiting at the reception without anyone in site directing us. Although I was told there would be a container for gifts, nothing was there. I ended up having to carry them up to the conference / party room myself, while my husband took the initiative and led the guests to the pool. In the meanwhile the two employees who had been designated to the party arrived, and got into the pool with the kids. Although the kids had a blast on the water slides and with the pool toys (that I provided), there were no organized games. The kids played on their own, which was generally OK, but the smaller ones seemed very bored. The party in the conference room also felt poorly coordinated. No initiative or direction to when the cake gets served, presents opened, etc. The two employees were very kind and I feel they tried their best, but they were completely inexperienced and reserved, so the party didn't flow. Despite of my personal gripe my child and his friends had a really good time, and everyone left with a smile on their faces. I just hope that LTF will properly train and prepare employees hosting birthday parties in the future. The price for a party included using the facility, three medium cheese Pizza's and 12 juice boxes. I provided the pool toys, tablecloth, decoration, extra juice, water, cups, plates, napkins, cake, and the Goodie bags. read more

I went with friend as a guest first time. They said they needed to scan the bar code at the back of my driver license as a policy to let me to get in. I was shocked why I had to give my tons of personal information in their computer system in order to get a pass as a guess? Plus there is no written policy about how they will protect my personal information. I was wondering why nobody complained about it and easily let them get your tons of private information. read more

This review is for personal training with Chris Hanger - I trained with him for about a year, and he is excellent. He is a very nice, knowledgeable guy, who genuinely cares about his clients. Chris would always push me to my limit, and came up with personalized workouts that were based on what I liked to do, but also on what needed to be worked on. He also gave me great nutrition advice and sent me articles about different efficient ways to stay healthy and work out. I strongly recommend him to anyone who is able to come to this gym. read more

Overpriced. It's also amazing how it seems like no one follows common sense gym etiquette here, particularly at the fee weight area. No one and i mean NO ONE puts back the plates on the racks after finishing up...and forget wiping down your bench after you are finished. The staff doesn't seem to ever clean the benches at the free weight area neither...you can smell the filth and the sweat when you sit or lie down to do a set. The management staff (not the trainers, they are actually good people) is very rude, although I believe they have recently cleaned house and brought on new managers. read more

This is not the place to leave the kids at day care. DANGEROUS they don't take care of kids properly.

This is actually my favorite gym of all time. Sadly, I had to quit because it was so expensive. I paid $65-70 a month. I do love their benefits however, they have discounted gift cards for many stores and I loved getting the AMC tickets for discounted price, I don't remember exactly how much. I still remember the guy who signed me up, AJ? PJ? he was very attentive without pushing me to join and remembered me whenever I sow him around. He also works out after his shift, so it was nice seeing him around for small talk. I loved the upstairs with the treadmill and elliptical because you can people watch. What I loved the most was their lockers. I did not need to bring a lock for my locker, you can just use your membership to lock the door. The equipment's are clean and I love that it doesn't smell stinky or anything. I was my healthiest weight and ate my healthiest when I had joined this gym. I wish I could go back but I just can't pay the price for it. The crowd is mostly young, fit and business people who can afford it. read more

Big gym. Lots of nice stuff but very typical in all they seem to care about is signing you up in one of those iron lock tight contracts. Once they have you in a contract they could care less if you come to the gym. Rather they would prefer if you don't. However, once you do quit they hound you with phone calls and emails. Very impersonal! read more

Great club! As a former member of Xport and not being able to find parking let alone use equipment t due to the crowd.. this was a huge change! I've created grateful relationships with the staff and other members at this club. It's a more family atmostphere which invites me back each day! There month to month so they work hard and connect you to the club making you feel comfortable! Highly recommended! read more

I have spent six months now trying to cancel my membership. I had to close my bank account since I could not get anyone to handle my cancellation. I cancelled because the staff was complaining so much in my presence and I did not find the wet area very clean. My receipt for registered mail was faxed, I called repeatedly, and still I gdt threats about a collection agency even though they owe me money because they continued to take dues from my autopay after cancellation. I am looking at small claims court at this point. read more

The Entire Staff has been overly Friendly and Helpful. Their Follow Up has been top notch and professional. The facility is clean and there are always towels. The Best part with the amount of equipment, I have never had to wait during my workouts. I live closer to X Sport and Gold's Gym but prefer this Gym because of the way they operate. read more

I really enjoy Lifetime. All the group classes are great and there are so many classes and trainers to choose from. You can be as involved in the gym as you want and the amenities are amazing. Although Fairfax is one of the smaller Lifetimes, it still has great resources like pool, hot and wet sauna, showers with all needed toiletries, basketball courts, free weights, fitness classes of all styles, machines galore, a child care center that also offers monthly events for the kids (an extra charge though, about $20), and best of all a Café with delicious and more healthy meal choices. Of course gym is open 24/7 for workout fiends and they offer guest passes if you want to bring friends. The spa though, is AMAZING. I've had 2 services with CiCi (or Cuc) and she is a perfectionist. She will do an amazing job for you and make the service worth the extra price ( as compared with other salons). There are many other services and evaluations the gym has, but for me the cost benefit wasn't there. But when I told them I wasn't interested there were no hard feelings. Definetely recommend this gym unless you are looking for something very specialized. Even then I would still consider Lifetime and do price comparisons. read more

so is this where all the sexy people hang out or something wearing next to nothing. i mean im not complaining good thing to see when your working out. but haha ok. so yah the machines are good. when its busy its hard to find a machine. sometimes noone wipes down the chairs after there done the staff are nice. and the instructers are nice as well. read more

I don't usually write comments on Yelp, but the lousy experience I had today makes me feel obligated to write my first review here. I was taking my first private swimming lesson today and after I got into the pool for 15 minutes. The instructor named Heather Burke got into the same lane with me with her student. She was like this is my lane, I don't mind sharing it with you, but this is my lane. Then she started to teach her student and totally ignored me. I literally stood there being shocked. I paid $160 to get the private swimming lesson and just got into the pool for 15 minutes and she came out of no where and asked me to leave. I had no idea she was the coach there until I talked to my coach about what just happened. Then I talked to Frank in the management about what happened to me. He was nice at first, but when he knew that I wanted to cancel my membership due to what happened to me. He took back the business card he gave me and teared it up. Whoever wanna join the gym at Loudoun county, please give it a second thought. Their staff is so rude and they don't care how you being mistreated by their coworker the moment they knew that you gonna cancel the membership based on what happened on you. I am surprised to see that there are so many negative comments about their staff. I should have read this earlier before I joined the gym. Obviously, I am not the only got this horrible experience here. People pay a lot of money to have fun here, not being treated like this way. read more

Very dishonest regarding fees and use of personal information. They sell your personal information to third parties and instantly you start getting spam calls on your cellphone and mail vouchers. They also forcefully signed us up for a lifetime magazine. I didn't find out until the charge showed up on the credit card. The only way out of this is to opt out. Very deceiving. Also, at the time of signing up, they requested I pay a signup fee. I denied the membership because no one charges signup fee any more and there are many other options in the area. Then they said they will waive the $25 signup fee but after 5 mins they came back and said that if I pay $25 initiation fee, they will give me a $50 gift card which can supposedly be used at the cafe to buy food. At first I was okay with this but soon figured that this was another one of their ponzi scheme. Once the $50 showed up in my account as LT Bucks, I got excited to use them. I went to the cafe and ordered a sandwich only to find out that LT bucks can only be used online. Then i went online and most of the items were accessories no one needs like lifetime shirt, etc. When I finally found the one thing I could possibly think of spend my money on, it turned out to be 2x as much pricey as amazon and walmart (exact same product). I figured that I am getting a 2x return on my $25 so I won't lose much if I purchased the item so I proceeded to check out only find out that there was a $25 shipping charge! Another waste of time. Everyone that I have dealt with so far have proved to be incompetent. After a couple emails back and forth, the store manager also stopped responding. Definitely not worth the time!! read more

i'm a new member and it is hard to give an overall rating. I am pleased with classes and staff BUT if you want swimming this is NOT a place for you. The water quality is VERY POOR, It is four feet deep and so cloudy you cannot see your feet; my black bathing suit is now gray (chemicals have bleached it after only 5 swims) and my sterling silver rings came out totally tarnished on the first day (I no longer wear them in the pool) I enjoy the water aerobics class but won't risk putting my head in to swim laps which was my original plan. The lifeguards say "they are working on it"; they havent changed the wall postings all month, it says 3.0 but to damage my suit it has to be significantly higher. the JCC is less than a mile away and has a well kept pool. read more

lifetime fitness sucks, i was a member for 5 years, $72 a month to use a few machines, thought i could do cardio in the lap pool but its always filled with kids/piss/turds. plus as a single male with no children i get to pay for daycare i dont even use. overpriced/undercool. plus after i left they tried to get me to rejoin, one of their associates became very nasty and engaged me in a cple day long fight with some horrible things being said on both sides, yes i started it, i was sick of gettig spam but he was the professional and a representative of the "gym" more like kindergarden. after several months he had the nerve to email me again. i asked him to take me off the mailing list bc i kept all the email correspondences and threaten to send them to corporate, that, finally shut him down. i hear xsport is cheaper and better, go there instead. plus i was friends with most of tge staff at fairfax, they turnover tge staff quite regurlarly, kinda shows, they dont care about you or their employees, anyway, theyd warn me of days someone took a crap in the jacuzzi, there were many days that happened.. ALSO I JUST LOOKED AT THEIR PHOTOS, BAIT AND SWITCH, THAT IS NOT THE GYM IN FAIRFAX!! TO USE OTHER GYMS IN THE AREA THAT DO LOOK LIKE THAT, COSTS EVEN MORE!!! NICE TRY LTF! read more

Went there today to take a tour because I thought their gym and their childcare service would give me the opportunity to go lap swimming regularly. Dan gave us the tour. Terrible sales person and incredibly rude after he realized I would not sign up right away. I wanted to take a quick tour of the facilities and have the opportunity to discuss with my husband if we want to join. His response was "what is there to discuss?" I told him politely two reason why I don't want to sign up immediately. "What is holding you back?" Told him again why i don't want to sign up now. It was a back and forth and he would just not accept my answer as valid. All of a sudden he gets up and shows us the door saying: "i have another appointment". Glad i was out of there. He didn't even have the decency to say "nice to meet you, hope you'll sign up with us". He just disappeared. I was definitely thinking about signing up in the near future, but after experiencing their sales practices and reading the other reviews they won't see me their again. Thanks, Dan. You saved me a lot of money. read more

A staff member, Joe or John McCullough, was very rude to myself and my family after we went up there to check out the facility. I called shortly before driving up there in very bad weather to see what their policy was. Over the phone, another staff member had told me I could come to the gym, speak with a representative, and use the facility for free, even after I expressed I wasn't interested in a membership. After arriving, the front receptionist said it would cost me $35 for the day, and my two kids with me, under 18 would be free. Then, I had to fill out some paperwork with Joe or John McCullough, and he said that it would cost me an additional $15 dollars per kid. I explained to him what I was told over the phone, and what the employee I just spoke with at the front desk told me, and he started to get agitated. He then said the other employees misinformed or miscommunicated the policy to me, but I still had to pay. He was rude, sarcastic and is the direct reason I will not be getting a membership, or recommending Lifetime Athletic to anyone. read more

Compared to other Lifetimes this one pales in comparison. I'll give u the story of my gradual disappointment in chronological order. First we walk in and see one big area of workout machines that completely overwhelms the nice accommodations in the lobby. We then meet our lovely desk clerk who gave us a very odd look when we handed her our free pass from another lifetime. She then walks away from us without finishing her sentence...probably to find someone who actually knows what they are doing. While waiting for this chick we overhear a lifetime employee ask a member who has just walked in if she would like to participate in their 90 day weight loss challenge. The member understandably did not respond and probably proceeded to cry in the mirror of the locker rooms. Who asks people that??? It's like u r saying "hey fatty. I have the key to weight loos. U better take it before u get type 2 diabetes) wow. So once we proceeded to the locker rooms we realized that we had to pay to use a locker and that the only lockers we could use were outside of the locker rooms where members r out and about. I was just imagining myself dripping in a towel trying to get my gym bag while men and women of all ages passed by. Tell me what the alternative would be? Take my gym bag to the shower with me so it can get wet or leave it somewhere in the locker room so that someone can take it? Nice. So we reluctantly paid and went on to our exercises. The workout was sufficient but definitely not an experience like lifetime usually makes it. The machines were older, dirtier, and fewer. Then came lunch. We love their cafes. We got the California club sandwich. The bread was soggy all the way through and they forgot the avocado. Not the worst thing but annoying nonetheless. Then we went to the pool only to find out that due to the pathetically small size nonmembers r not allowed to go in. We found this out after going in and being told to get out. We sat in the hot tub then and felt like we were back in high school when we were not cool enough to sit at the popular kids table. That's actually how we felt the whole time. The attitudes of the employees and the inconvenience of everything made it look like they sure didn't want us there. What's sad is that we were using this pass to see if we would want to become members of this gym and now we are not going to go near that facility again. Go to the lifetime in Sterling and u will understand exactly what I am talking about. It's like comparing this lifetime to a motel 6 and the one in sterling to a Hilton. If u want the full gym experience don't go here. This isn't what lifetime is about. This is just a hybrid of a Golds Gym. read more

Overall, I am happy with Lifetime, but I am absolutely sad that the best Zumba instructor Alia left the gym. I was looking forward each Tuesday and Thursday to come to her classes. I know of several other women, who loved her classes. We currently have a new Zumba teacher, who is very nice and has an experience, but you can't compare her to Alia. We are lacking the enthusiasm and fast moving & Latino based songs. I am not happy with the new instructor, who will show you what to do and then watches you doing it with thumbs up and big smile. I am not motivated under this instructor. She needs to keep moving herself, so we don't slow down. I feel like many people are complaining about certain things at this gym, but there is no improvement. I've tried another gym just recently and I've enjoyed their Zumba very much. They have classes in the morning, and several times a week twice in the afternoon. They have a very nice competitor in the area with high end quality equipment, fuller schedule of classes and much cheaper membership! read more

I was a member of Lifetime Fitness a few years ago. I took several of their TEAM classes, such as TEAM Weight Loss, TEAM Fitness, and a couple of Boot Camp classes. I experienced a lot of success with losing weight, so after I had my twins, I told a friend I was going to rejoin to lose those extra pounds. She warned me that a friend of hers had a bad experience with Lifetime. However, since my past experience was fine, I gave no weight to her warnings. UNFORTUNATELY, my experience this time has left a bitter taste in my mouth. Although their Weight Loss program has changed, I still think I would have gotten something out of it. But, Lifetime and I have parted ways. I signed up to use their Child Care Center. I signed my twins up towards the end of June for $8/child/month. Although I had been to the gym several times since signing my kids up for the Child Care Ctr, a couple of weeks went by before I returned with the twins. Now we are at the very beginning of July. When dropping off my kids, I was told by the Child Caregiver that I had to go to the front desk. The front desk said they needed to see my children's birth certificates to ensure they were my own since our last names are different. They said there was a note on my file that this was required. So I asked if I could show them the kids' social security cards, and I was told yes. (Driving home, I recalled I had already showed them my kids' SS cards when I first signed them up for the Child Center. I recall looking through my wallet for my kids' SS cards when the gentlemen signing them up said to me, it's not like I don't think their yours, but we just have to check. Driving home it became clear to me that this entire matter was about their getting me to sign my kids up again, so they could charge me the $20/child fee. So all of that was about $24 more dollars a month.) So as the Lifetime Fitness employee proceeds to sign me up for the 2nd time, he casually says that'll be $20 per child. I informed him that I had already signed a contract for $8 per child per month. He then proceeded to tell me the policy changed back in May, but the employee was not aware. Not informing their staff of a policy being in effect after almost a month somehow turned into my problem. They should have apologized for my inconvenience (b/c I was missing my TEAM Weight Loss class as all of this was going on) and honored our contract. I refused to let them bully me into voiding our contract and signing up again. I left. When I got to my car I thought to myself, they really don't value me as a customer. I turned around, went back in, and cancelled my membership. They could care less that I was cancelling my membership, even after I had spent HUNDREDS of dollars signing up, taking their active and resting metabolic assessments, purchasing a heart rate monitor, and nutritional products. If this is how Lifetime treats it's customers/clients, then I'd rather do business elsewhere. Based on my former membership with them and on how much money I had already spent since joining again, obviously the extra $24/month wasn't the issue. It was the principal of it. They should have honored our contract. I like my instructors, but the General Manager and the rest of his management staff have no idea what customer service is all about. How did Bugs Bunny put it, "What a maroon!" I will never recommend the Fairfax, VA location to anyone...ever. I would have given them 1 star, but I like my instructors. So if you don't care about contracts and customer service, then run down there and join, otherwise stay far, far away. read more

this fitness keeps charging me after I canceled the member, it had horrible member service

I've been a member here for 3 months now and have lost so much weight! I'm so happy I came here from Xsport and had no idea what I was missing out on! Instead of just coming in and trying to figure out what to do and being intimidated by the members, the staff really helps me find my areas of interest and even greets me by name! What an experience! When I signed up, I met with Shana and she was so understanding and made me feel really comfortable with a facility this large. At the time, I was confused with what to do to lose the weight and get stronger. She paired me up with the perfect trainer (Chris) and I have lost 25lbs since I started! I'm so much happier now that I'm seeing results and working out in a facility with staff that actually CARES whether or not you reach your goals. And you actually get rewarded for bringing in your friends! They gave me $50 for my friend that joined here! I am definitely brining in more friends next month! read more