Service was excellent, very knowledgeable ,went out of his way to accommodate me. Also he checked…read moremy halo system, which needed resetting. I would definitely recommend Generation H2O .

Great company. Answered all questions and installed the next day. Good pricing. Manual has the best…read morecustomer service.

Ruben and his team are exactly what you would want in a plumbing service- clean, professional, and…read moreHONEST. We had a major issue in our 1961 home and he was able to assess the damage, work with our insurance coverage budget, and reliably fix the problem. He and his staff did check-ins with us at every step of the way and explained the issue, as well as gave us options to move forward. Highly recommend!

Once the hot weather hits Fresno, you can't go A DAY without AC…read more I was contacted within minutes of submitting a request, and they were able to squeeze me into their schedule the very next day, as well as being accommodating to my work schedule. The maintenance and repair work was done in a timely manner. Everyone I spoke with was friendly and knowledgeable. Thank you!

Fast, efficient service. The plumbers were very helpful and friendly. They cane back a second time…read morebecause the kitchen sink was still leaking. They quickly fixed the issue without complaint.

Waited all day for a phone call. Hot water turned off due to broken pipe. I called again at the…read more of the day and was assured Mr. Garza would call me. 10 days later no call. Well, I gave up long ago. Found another local company.

The service itself was good - they snaked the drain as asked - but the customer service was…read moreterrible. They gave me a window of Wednesday 2-4pm. At 4:15 when they hadn't come I called and asked for an update. The gal on the phone said the guys got delayed and asked if they could come at 8am the next day. The plumber came around 8:20am Thursday. Stuff happens but if they couldn't make it during the timeframe they gave me, they should've called me to tell me not to wait around. It was also $120 just to snake one shower drain and the plumber wouldn't take a check, he said they would send a bill. The price seemed high for 10 minutes of work and I would rather have taken care of the payment on the same day. I'm glad to have the drain unclogged but I won't be calling Chet's again.

I've been working with Chet's for years, and I would highly recommend them…read more Great office staff. Reasonable prices. Very responsive and timely with scheduling repairs or new installations. And some of the best field techs anywhere.

Learned that you can over-tighten pipes and cause them to leak. Thought I could fix it with a part…read moreso I went to three places, the third being a plumbing supply place. They told me that because this home builder glued everything, I would need a plumber and quietly recommended this place. I placed a call and Angel came out the next morning. Showed him both problems, the other being an overflow issue with the dishwasher. He told me how to fix that issue and within 30 minutes sent a quote. If he had to fix both issues, there was a $100 discount for multiple projects. Fortunately I fixed the dishwasher issue, so they only needed to fix one which saved me over $150. The next afternoon Austin came out and fixed it. Great work! Great price! Great company and the best tag line out there. A+++

This is the new plumbing company I will be using from now on. Family owned with owners involved…read moreevery step of the way. I used them two other times and they met or surpassed my expectations. They are quick to respond, extremely professional and their kindness know no boundaries. This starts when you call their office and talk to Gricelda. I have been fortunate to have Nathanial come out for a service call in the past and this most recent visit brought Angel, the owner. These are the type of people you want to be doing business with.

Good installed a device on our water heater that would reduce the loud noise the pipes make under…read morethe house when the sprinkler system is on.

Very high quality work, Travis Goode has done a few jobs at my residence over the years, always…read morevery pleased with the work and VERY pleased with Travis---he answers his phone, he arrives quickly, he's up-front about estimates; I recommend this company very much.

Update to our 2 star rating... Upon seeing our 2 star rating and displeasure, Balanced Comfort…read morereached out and offered to send their Lead Plumbing person, Joseph to rectify our issue. Joseph just left our home after installing a properly matched faucet in our kitchen. We are once again willing to offer Balanced Comfort a 5 star rating. Thank you Balanced Comfort and Joseph for making all things with our plumbing experience great again.

This company has really declined in service and ability. I admit I am very frustrated as I have…read morespent over 20k here. First we had our air conditioner and furnace replaced. Their communication and reviews had me sold. Then when they installed the equipment it didn't match what we paid for. The error was recognized by me and they offered me an extended warranty as a result. Due to their great service during this time I felt like they resolved my issue. There were also hiccups with the air unit that they fixed. Fast forward to 2026 when we needed a new water heater. We received several quotes and this one was comparable. They installed it a few days later and all appeared well. We paid $575 for the permit process to Balanced Comfort. They said we would get the inspection within 1-2 weeks. I called three different times and was told they did the paperwork, and lastly to call the city myself. When I called the city they said it had never been filed. I had to call Balanced Comfort again and again to get the plumbing manager to call me back. When he did it's clear he doesn't have customer service training. He's rude and was like oh well it's filed now. It took six weeks total and action on my part or it may never have been completed, a paid service. Next up the inspection. spoiler alert! We didn't pass. The inspector was clear they cut corners and should have known better. He advised I call the company and let them know. When I did, the plumbing manager was beyond rude to me and said "these things happen".... I will never give them my business again.

They are the best. And fast. They fixed my air conditioning. They did have to come back but that…read morehappens. They were back the very next morning and fixed it again. The part they had to replace was faulty. They could not have possibly known that. I will use them every time.

Great service very pleasant owners. Done to earth people. Make yo feel loved Ke family!read more