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    Life1 Care Home

    5.0 (1 review)
    Open Open 24 hours

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    4 months ago

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    Serenity Manorlv

    Serenity Manorlv

    4.0(4 reviews)
    7.1 mi

    If this had a 10 star review option I'd select 11…read more My grandfather was one of Serenity's first patients and when I tell you the peace of mind this establishment has provided me, it has been life changing. Shanice and her staff are extremely hands on which is something I love because I am consistently and constantly in the loop with anything regarding my grandfather. The communication is top tier and the care and concern for the patients is upper echelon, which was really important to me when I was searching for my grandpas forever home. The passion they all possess to make sure everyone is taken care of and their professionalism is top tier and something I've never seen before. Between Shanice answering all of my questions all the time, helping me find solutions for me and my family, and her work ethic and drive, I know I picked the right place. That support alone is priceless. I find value in knowing my grandfather is in the best home he could be in and I am forever grateful for the team and appreciate all they do. Now a days it's rare to meet people who take so much pride in their work and I see on a daily basis how much they love what they do and it shines bright. Thank you all for everything you do and I will continue to spread the word and recommend anyone I know to you.

    This place is not equipped to handle Alzheimer's or Dementia patients. My grandmother was brought…read morehere on hospice, the area is nice and gated and the home is well kept, However, the staff is not trained for any form of Memory care. In addition, they force the family to isolate from the patient for the first seven days, we explained she is confused and it would be a better outcome if we were there to transition, which they refused. In addition to that, after the first week we were getting calls about her being combative and not eating, she lost 15 pounds in 7 days, she is on hospice with comfort measures and they would only feed her applesauce and water. when my family visited we would bring her coffee since its her favorite, however the nurse Heidi refused to give her coffee and gave us an attitude about bringing her a coffee, Hospice or comfort measures seemed to be all ignored when my grandma made requests. theres almost NO STIMULATION for the patients, she was missing meals, they never moved her out of bed, she was missing her medications, and we ordered an oxygen tank for her which was LEFT IN THE CLOSET FOR DAYS, absolutely none of the staff checked who it was for and my mother had to physically visit her to put on the oxygen, take her out of bed, feed her etc, If all that wasn't enough, the daytime nurse Heidi, was complaining and telling my mother not to give my grandmother her own oxygen after the nurse failed to do so for the past few days.. overall this place may look nice on the outside but the care from the staff is questionable

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    Ohana Senior Living - Mom enjoying Christmas with her "ohana"

    Ohana Senior Living

    4.4(14 reviews)
    9.4 miWestside

    This was the second residential care facility that my mother was in. It has room for eight patients…read moremaximum. What I really loved about this place is that the manager and owners are caring individuals, Christians if that matters to you. This was important because their perspective on caregiving was much better than what you might get from an establishment just out for a profit. I felt that they really cared about my mother and wanted her to be as happy as possible. If you knew my mom, you would know how cranky she could be. So of course it was tough for her to be in a situation where she didn't have control and where there are rules to be followed. So their caring of course has limits. For example, for safety we were not allowed to visit during Covid at specific times. But honestly, I would prefer that over a lax facility that puts patient's health at risk. However, in those instances, they were more than willing to let me FaceTime mom and call whenever I wanted to. Another thing I liked is that the work shifts include night time. In the prior home she was in, there were only two patients maximum and the owners would sleep at night and get up to take care of their patients if needed. That made for very cranky owners because they were sleep deprived at times. The patience was not always intact. At Ohana, however, individuals come in specifically to work the night shift and are meant to stay awake the whole time and take care of other cleaning functions as well. So I had a level of comfort knowing that my mom could get help more easily at night. I think all of the residents are either memory care or immobile. I say that because each resident gets a button to push if they need help. There is a corresponding number for each room and the number shows in the living room on a display. That is really nice because I knew that my mom wouldn't have to yell really loud to try to get some help if needed. They also have a log where they keep track of all the medication and bowel movements and other information on each patient so that whoever comes in next will have the information. As a rule, I believe they change those that have to wear adult diapers every two or three hours. I could be wrong but I think that was the requirement. I believe with five or less residents they have one person working each shift and with 6 to 8 they have two people working each shift. So you know that they will get the care they need with another employee. Plus, the manager is often there as well and the owners pop in for visits. Another thing I loved about the facility is that they would really make birthdays special. They would get cakes and bring everybody out and have a celebration. They also celebrated every holiday. In addition, we had a walk for Alzheimer's that they do every year. They take all the patients out in wheelchairs and wheel them around the neighborhood. With up to eight patients and only two employees, there are going to be times when a patient pushes the button but an employee doesn't get to them as fast as the patient would like. This was always stressful for my mother. However, I constantly told her that if we wanted the level of care she was complaining to get, it would cost a lot more! If you find this place through an individual that refers it, be careful because they will want to charge you a finder fee even if they don't mention it to you. So be sure to ask if there is a fee involved. It could be up to $3000. I learned the hard way.

    Do not send your family member there. They treated my elderly mother like a number, not a human…read morebeing. Though my mom spoke highly of one or two caregivers, manager, administrators/owners bullied her and left family members uninformed. Her physical and mental condition deteriorated rapidly. Be wary of affiliated care homes, Owners are related and will treat patients according to their ability to pay.

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    Life1 Care Home - memorycare - Updated August 2026

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