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    LifeSource Water Systems

    4.7 (147 reviews)
    Open 7:00 am - 6:00 pm
    Updated 3 months ago

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    Water quality from the city and water quality from Life source Filtration system shows no difference between the two

    Feels Like We Got Scammed -- LifeSource Water System Doesn't Work! I rarely leave reviews, but this one is well deserved. We invested in a LifeSource water system expecting cleaner, softer water -- and honestly, it's been a total disappointment. On Sunday, October 26, we noticed thick white calcification building up on our glass vases and fixtures. It looked like we never had a filtration system at all. So we ran a water test comparing regular tap water with the LifeSource "filtered" water... and guess what? No difference whatsoever. Both samples showed the same level of contamination. It's like the system does absolutely nothing. We called customer service right away, stressing that this was urgent. They promised a call back Monday -- no one called. We followed up Tuesday, got the same promise -- again, nothing. Later that day, they finally told us that no technician could come out until November 5. Over a week later! For something that could impact our health, that's just unacceptable. Between the useless filtration and the nonexistent customer service, this company has been a nightmare to deal with. For the price they charge, you'd expect quality and accountability -- but instead, we're stuck with hard, unfiltered water and zero support.

    Spent $7,300 for LifeSource, but my TDS meter shows 376 ppm--far from the 'Ideal' limit of 50 ppm. Shocking results for a premium system!

    This shows that the score for Life Source filtered water is lower than both CA state and national averages.
    Jennifer K.

    The first thing a water filter company should do when you have the first service appointment at your house is to take a sample of your water and they need to test to find out what's in your water before trying to sell you any of their products, because they'll need to know if their product can actually remove the bad things that are in your water which include but are not limited to: heavy metals, VOCs, plastics, PFAs and microplastics, disinfection products, drugs and Pharmaceuticals, Oil, Gas and BTEX, Fertilizers, Radiation, Bacteria, Pesticides, Dioxane, Chemicals, Acids and Nitrates. Then once you know what's in your water, you'll know what you need removed from your water in order to make it safe for you to drink. I did not know the above information when I purchased the Life Source System and it was subsequently installed May 2023 by Life Source of San Diego. Anyways, I was really excited because I had expressed to my sales rep that the main goal was that I could drink out of the faucet and stop using bottled water. Then in August, I sent in my water that was being filtered by the LifeSource system into Tap Score where they run tests and show you what's in your water and if it's actually safe to drink. The results showed that there were still heavy metals in my water including Arsenic and Lead, and indicated that prolonged drinking of this water being filtered by Life Source could leave to potential harmful side effects including cancers. I attached 2 screenshots so you can see the results. I did speak to LifeSource about this and basically they said that they never said their system removed hard metals. Its almost like you have to become a water expert yourself and know what questions to ask before you buy these expensive filtration systems, because of course they won't tell you all the things that need to be removed from the water to make it 100% safe to drink directly from the faucet. If you do have hard metals in your water, the only thing that can remove them is Reverse Osmosis, so on top of the LifeSource system, we also had to purchase an RO system at the faucet as well. Their filtration system does still remove things like VOCs, Plastics, and a bunch of other stuff from the water; however,1) they should have first tested my water and told me what was in it, to tell me what they would need to remove from it to make it safe for me to drink and they didn't do that. 2) The system they recommended for me does not remove heavy metals like arsenic or lead, which my water has in it, and the only thing that does remove those materials are reverse osmosis. 3) I spoke to their sale mgr about my concerns and they basically said, we never told you it removed heavy metals -- so basically they are relying on me to become my own water expert to know what specific questions I am supposed to ask which is absurd I feel taken advantage of because I expressly stated my goal was to drink water directly from the faucet so we could stop using plastic bottles, and this company sold me their product that they knew could not remove heavy metals and therefore, did not meet my goal, but they sold me the product anyways to make the sale.

    Long extension from the main to the installation area.
    Wilson W.

    We've recently purchased a brand new home. As the last house was without a whole-house filter and conditioning/softener system, I was determine nNOT to repeat the same mistake. An extensive research was made during the construction phase, and many systems to choose from, I have met with DJ from LifeSource and gone over all the details. Needless to say, although not the lowest found, the decision was made at a cost lower than most other systems. Within a day from signing, the office called and setup my installation appointment. Today, KYLLE & JOE came and installed the system. The service was quick, clean and simple, and the whole house is now enjoying clean and conditioned water.

    J Paul H.

    Superb! From the quick response and evaluation by Skip Harry to the fast and professional setup by Jimmy and Kylle, I can not be happier! My house was built in the 50s, and they figured out my water system in no time at all. Quite a feat! They even installed a brand new shut-off valve so I wouldn't have to go to my main meter outside. Hats off to LifeSource!

    Jenn H.

    We just had our water system installed today by Kylle and Joe. They were friendly and very professional! They did such clean work. Our water system looks great and we are so excited to use it! Thanks LifeSource!

    My new whole house water system

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    Ask the Community - LifeSource Water Systems

    How long is the system good for?

    It depends on the model you buy, and whether you have chlorine or chloramines, each model is a different size. Here's a chart from their website: https://pld.iapmo.org/file_info.asp?file_no=0009728 If you have just chlorine in your city water, the… 

    How much do their systems run?

    Much more than $3500 ...

    Do you guys service the Chula Vista area?

    Yes

    What is the cost of the life source water system?

    About $3500.00

    View All 5 Questions

    Review Highlights - LifeSource Water Systems

    Jimmy showed up on time, checked everything out, explained what he was going to do & went above & beyond.

    Mentioned in 50 reviews

    Read more highlights

    West Coast Water Filtration

    West Coast Water Filtration

    4.8
    (863 reviews)

    Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

    This is already the third time I've used West Coast Water Filtration to install a water softener,…read moreand once again they did an outstanding job. Chuck has always been friendly and professional. He personally visited my home before the installation to test the water quality and review the plumbing layout with me to make sure everything would be installed the way I wanted. Martin G and Robert did an excellent job with the installation. They installed the water softener neatly in my garage, and I especially appreciated that they took the time to install a separate unfiltered water line to my backyard exactly as I requested. The workmanship was clean, professional, and exceeded my expectations. I highly recommend West Coast Water Filtration to anyone looking for a reliable and professional water softener installation.

    Fresh Water Center

    Fresh Water Center

    4.6
    (24 reviews)

    Fresh Water Center is one of several water shops in the 562 area that offers Kangen water along…read morewith regular drinking water. [Parking]: There is an exclusive parking spot right in front of the shop, but parking should generally be available within the plaza. However, the parking lot has several blind spots so be cautious while navigating through this lot. [Price]: Regular drinking water is $0.35 per gallon without membership and $0.30 per gallon with membership. Kangen water or alkaline water is $1.50 per gallon without membership and $1.40 per gallon with membership. 11.5 pH / 2.5 pH water is $3.00 per gallon. Credit cards are accepted, but there is an approximate 3% surcharge which I only realized after checking my receipt. [Service]: The staff member is friendly, but this is mostly a self-service station. I had to clean my own water bottles and fill my own water. To fill Kangen water, follow these steps: (1) Turn on the faucet. (2) Select your desired setting by pressing the button on the touch screen. (3) Ensure the machine is not in cleaning mode. (4) Direct the hose into your water bottle. (5) Shut off the faucet once your bottle is full. There are two Kangen water machines, so you can turn on both faucets simultaneously to speed up the filling process. The lone staff member occasionally offers assistance on the filling process, but I always end up carrying my 5-gallon water bottle back to my car myself. [Conclusion]: While I have experienced better service at other water shops, this location is still a convenient stop for anyone who is looking for Kangen water or just regular drinking water. P.S. - There are two 24/7 water dispensers located at the storefront.

    Omg! As soon as I saw Kagen water I ran to this spot! Friendly, kind, helpful customer service. THE…read moreBEST WATER EVER! Highly recommend this location and their Kagen Water!

    Diamond Pure Water Filtration

    Diamond Pure Water Filtration

    4.9
    (450 reviews)

    This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

    The water quality has significantly worsened in just over half a year. When I contacted this place…read moreabout the issue, they only performed a basic water softener test and then advised me to take my water somewhere else for a proper water quality test. Water seems soft but it doeant seem to remove any other toxic elements no more or does less This was especially disappointing because they advertise that these tanks should last 5 to 10 years. Based on my experience, the performance declined much sooner than expected, and I did not feel like the issue was taken seriously or properly evaluated.

    Supreme Water Filtration

    Supreme Water Filtration

    5.0
    (82 reviews)

    I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

    Great experience with Supreme Water. Raymond and Joseph were…read morevery responsive and helpful throughout the process and answered all my questions clearly. Rene and his installation team arrived on time and completed the install efficiently and professionally. The quality of their system stood out compared to other options I considered, and the pricing was very reasonable. Everything went smoothly from start to finish. I'd highly recommend Supreme Water to anyone looking to install a salt-free water treatment system.

    LifeSource Water Systems - waterpurification - Updated August 2026

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