Josh B came out for my service call. He was quick, efficient, and professional. We were actually…read moreway overdue for our services which has consequences but He took the time to explain everything to me and help us know what our options are.

Our experience with West Coast Water Filtration was great. Our technician Josh arrived on time and…read morewalked us through exactly what he was seeing and advised on the best path forward after examining the old water filter and softener that was installed by the previous owners of the house we just moved into. Extremely satisfied with the walkthrough and explanation of why things either needed to be replaced or if we could get away with a routine maintenance. Happy with where we landed and looking forward to working with them for all of our filtration needs in the future.

Staff came on time, very nice and friendly. Did clean , quick and good job ! Very professional and…read moreknowledgeable! The company is very trustworthy.

I recently had a drinking water filter installed with this company, and the entire process was…read moresmooth, straightforward, and right on schedule--no games at all. I'm very happy with the overall experience, and the pricing was excellent as well. The only area I'd suggest improving is the sales interaction. I spoke with two different people while ordering, and while they were helpful in providing information, it felt more like they were just answering questions rather than guiding me through the options. Since I'm not very familiar with water filtration systems, it would have been really valuable if they had taken a bit more time to explain the differences, benefits, and help me choose the best fit. Sending options via text is convenient, but a more consultative approach would make a big difference. I likely would have purchased an additional system if there had been stronger guidance. I share this feedback simply to help the business grow and maximize their sales opportunities.

They cleaned up their mess and everything pretty quickly. I just wish they would explained the…read moreextra costs for the filth replacements better.

I have one good thing to say about this company, which is once the system is installed correctly it…read moreworks (not so sure yet on the system being advertised to clear up scale on the faucets just yet but I will update my review within 6 months of usage). Problems: 1. Sales person advertised that the system could be installed in the garage with no problem (mind you the actual techs were not present). - This was not the case as when the techs showed up, they indicated would need to dig across the entire property to install in my garage based on where my water main was located, thus my filter was installed outside which is subject to weather issues. They convinced me that they had some weatherproofing methods available and there would be a bypass installed in the event of freezing, etc. 2. The salesman (they will visit you) advertised that the technicians had all necessary tools to see existing structures/cables underneath the ground and if indeed they did hit anything they would repair it (to include sprinklers). - When the technicians arrived, they immediately started digging and asking questions that the sales person had the answer to the day prior. Puragain hit internet cables and sprinkler power cables. It took them 2 days, plus a couple of call backs (explain this in next one) to complete the installation. Installation was advertised to take half a day. Thus I spent New Year's Eve holding a flashlight to assist the team that was unprepared for the job. They arrived at 9:00am and left that night at 9:30pm. 3. Call backs: The technicians came unequipped to perform the work required the 1st time and tore up the yard during the installation. We called them out 3 times to pound back the soil and grass they removed during the installation. Additionally, they forgot to cut the water main back on after they claimed they were finished, thus we had no water flowing after about 5 minutes of trying to get the air out of the pipes as instructed. Thus they came back and cut that back on. Lastly, when I tested the sprinkler system, an immense pressure built up just underneath the filter and water blasted all the way up to the second story of my house (no damage to the house) but they had to come and fix that as well). 4. Sprinkler Issue: They were able to fix the pressure problem underneath the filters, reconnect the internet power cables successfully, but they severed my sprinkler power cables (~ $800), and still 2 zones in my front yard are not working. The ultimate worse thing is that Puragain said they would pay for the Sprinkler technicians required fixes (in writing). They have not paid a penny and it's been just short of two weeks in requesting a status on paying for an invoice to fix my two zones in my front yard and send us a check for the ~$800 when the service tech came out prior. The Heath TX City Manager, who is somewhat of an owner of Puragain, multiple responses to this issue has been that the invoice was sent over to Accounting (no payment) and that he had not heard back from Accounting. Bottom Line: I would never recommend this company to anyone at this time.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

Exactly as advertised and promised. Mike came to the house, gave me a brief water education and…read moreexplained how their system worked. Picked a date and they came out and installed it. Immediate impact and improvement from our softened and filtered water. Price was very fair and less than I expected. I would recommend for sure.

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

We have a baby on the way and I couldn't fathom living with our hard water anymore. Husband and I…read morecontacted multiple water filtration companies and we were very happy to come across Supreme Water Filtration. Communication was always prompt, courteous, and they worked with us dealing with our HOA trying to get the water softener installed with some adjustments. Once we got approval, we set a date quickly and we appreciate they were able to come out so soon and install it so fast. The cost for the whole house filtration we got was so reasonable and our pockets are very happy with the competitive pricing. We've had it for a couple months now and the difference is incredible and we are so happy to have worked with this company. My sister is looking to have a water softener installed as well and I have already referred her to them.

Sam and Jesus installed our water softener. They were on…read moretime and very professionals. Installation was beyond our expectations how clean and lined against the wall to perfection. I recommend LifeSource for A to Z

Life source installed this system a little over a year ago. I love everything about it. Extremely…read morehappy. The best part it I don't have to keep changing salts. Recently I had a little problem with my plumbing and Freddy Oliveros went above and beyond to take care of it. I am very pleased with the company and the system and their Sevice . Thanks Freddy. You were the best part of this whole experience

They are very professional and detailed oriented. They looked and fixed our problems in no time. 5…read morestar for performance and service quality.

I called Radiant and spoke to Pat. I had a Nuvia Pro 5 Stage Reverse Osmosis system that was not…read moreworking properly. Pat is the owner and was very courteous and professional. Even though I was not on the schedule, Pat said a tech was in my area and asked him to swing by. Technician Brandon showed up and went straight to work diagnosing the problem. Brandon had the parts needed for the repair in his van and the price was very fair. Brandon had the fix completed and the system back up and running within 1/2 an hour! Brandon is an absolute credit to this company and a true professional. I have never used Radiant Water before, but I will definitely be calling them again when needed. I very much appreciated the lightening quick response and professionalism. Thank you Pat for the great service!

We are extremely pleased with Rick and more importantly, the water filtration that we bought. He…read morewas quick, responsive and attentive when it mattered and really went out of his way to make us feel heard. After 6 months of having our filtration system, he came over to test our water and we were impressed with the results. Pictures are attached. He's given us peace of mind and greater confidence in our water system. We appreciate and are happy to be working with him.

Impressed! Why didn't we do this sooner!!? Use these guys if you want to upgrade the poor water in…read moreyour home. I can already tell a difference in my skin and hair. I'm also sure our house piping and hardware will be better for having installed the water system. I love knowing we can drink from the faucet and not worry. This company is solid and Jonathan represented them well! Not pushy and was super easy going. I can tell this company doesn't need to sell hard as they stand behind their system and customer service. The install was super easy and we have been happy ever since. Thank you guys so much! Please support this small business as they are solid and their product and team impressive.

Shawn Robinson, the salesperson, arrived on time for the appointment. He was friendly and spirited…read moreand easy to talk to. He made you feel comfortable to ask questions about LifeSource Water Systems. During the presentation he explained how the system worked and allowed time for questions and answers. The installation crew arrived on time the following week to install the system. They were professional and efficient and finished the job before lunch.

The entire process was easy. Sales person was very…read moreinformative and friendly. Answered every question.. Scheduling was on our time very convenient. Instillation was easy and quick. Quality work. No shortcuts. After getting air out of lines we could tell the difference immediately. We have had filters that use salt, another that used coconut husks. This one filters by far the best.

Finally! It took us over ten years to decide to get clean water throughout the entire house. So…read morefar, we have been loving the no-stain on dishes and soft skin on our bodies. DJ explained the process, financing options, and answered all our questions. Also, George (Jorge) answered more questions about the installation process. He did a clean and sturdy installation of the filters. Thank you. Linda and William

Lifesource salesperson who lives in So OC refuses to give me a time slot of early morning or late…read moreafternoon/evening. He expects the customer to leave their job and meet him at the house at his convenience. I have had a salt water system and wanted to look at their products and ideas but since it never happened, no call back, I simply installed a new salt system which I am also happy with. I hope sales management or CEO reviews this post with the employee. How many other times has this person avoided a potential sale?