Very cute spot if you're looking for a quick affordable facial!…read more I've been to the North Loop location on a couple of occasions and also the Edina location once. Both locations provide a relaxing, welcoming atmosphere with great customer service. Once you arrive, you're taken back to the treatment areas which are separated by a curtain and have a flat bed to lay on. You can hear other conversations going on but it's still a relatively relaxing experience. My esthetician, Linda, was sweet and kind. She offered me a weighted blanket and explained each step to me like I asked while getting my service. I have done the Foundrie Glow facial, the Clean +Natural facial, dermaplaning, and brow laminating services before . Treatments take about 45 minutes, and I always feel very relaxed after! Thank you Face Foundrie! I'll definitely be back

I am no regular and this is a *special* treat to get a facial here. I got one for my birthday a few…read moreyears ago, before my wedding, and I was gifted one for Christmas. I'd come back and visit Morgan K more if I could! I booked with Morgan after seeing great reviews (because how else would a yelper choose their esthetician?) and she did not disappoint...well I guess she did...when I had to go home? I went with the Clean + Natural facial vs. the foundrie glow like I've done in the past and it might be my new favorite! Added extractions + scalp massage + the Hungarian massage because..when in Rome! Great service. Would definitely recommend Morgan, opting for the weighted blanket, and an early weekday appt. when it's not too busy!

Horrible experience. I went for my birthday with 3 others, we all had appointments at the same…read moretime. After everyone else went back on time-I finally we to the front desk to ask when I would be called back, she said she would check. Finally, I was called back 15 minutes later, the gal apologized and explained her hair appointment ran late. She was getting her hair done at work. She took me back for my 90 minute massage but it was anything but relaxing. She felt rushed, she was all over the place during my massage nothing was relaxing or even felt good. I was very disappointed, on top of that I got out and everyone else had been waiting for me for 15-20 minutes as we had plans for dinner. I mentioned to the front desk of my experience, and nothing was done about. I wasn't offered to speak to a manager or anything for feedback. Waste of money and TIME!!!

What a cute spot! I came here for a massage and body wrap prior to my wedding reception/party and…read morewas so pleased with ambiance and vibes. I wasn't sure what to expect of the space, and upon arriving, it seemed that it's split into two sections: the salon and the spa services. I checked in at the counter and was shown to the spa services side of the space. I loved the locker room area and the provided robes and amenities. I liked that they had printed info about the other offers they had going on - some great deals! I hung out in the comfy chairs in the waiting area before being called to my massage. My massage and wrap were great, and my massage therapist was responsive to my requests and preferences. I would definitely recommend and return to this space for a massage or wrap!

Definitely need to book with Kylie H. She was amazing and I can tell she takes pride in her work!read more

Long story short do NOT go here, they botched my lash lift, are IMPOSSIBLE to get in contact with,…read moreand do not communicate with each other. Long story long I scheduled a lash lift and tint and after they were done I got home and realized how far back they were curled. I have pretty long lashes and they were half the length of my natural lash because of how much they were curled, they were touching my eyelid. I got them done the Sunday before memorial day and gave the lashes a day to see if they relaxed at all which they did not so I decided to give them a call on memorial day and fill out a questionnaire on the website but wasn't sure if I'd get a response back since it was memorial day and I didn't see anything about whether they would be open or not on the website. Then I called again the Tuesday after leaving a voicemail like I did every other time I called them and didn't get a call back until Thursday of a front desk person saying they would call me back after talking to a specialist and see if anything could be done. She said she'd call me in an hour or two and on Friday I still hadn't heard anything so I called a different location that answered after the second ring and said that because it was more than 24 hours after I got them done that there was nothing that could be done. I then drove to the maple grove location since I could not get anyone to return any of my calls and spoke to someone at the front desk that confirmed they were open on memorial day even though I did not get a call back. They proceeded to refund me the full amount of the lift and tint and assure me the manager would call me within the next couple of days to talk. After speaking on the phone with the manager she told me she would offer a free facial for me because of all the trouble. She assured me she would "put a note in my file" and that I could schedule something. I went to look on my account a couple days after and say nothing that could show me what the free facial would cover so I stopped by the maple grove location again and asked the same front desk worker that refunded me the lash lift what the free facial would cover. She told me that it would cover whatever I wanted, I asked her if she was sure and she said yes and that she would "put a not in my file". A month or so goes by and I schedule a hydra facial with cupping and was expecting to pay for the cupping and to tip for the full price of the service. I walk into my facial appointment settle down and after reviewing the service with me I informed the clinician about the free facial that the manager had offered me to just make sure everyone was on the same page. She left to go speak to her manager and came back saying the manager has no idea what I was talking about. She then asked me the name of the manager that spoke to me and then told me that there was recently a change in management and that she no longer worked there. All the while while I'm speaking to the clinician who is going to do my facial she is obviously very irritated and rolling her eyes. I told them that the manager and the front desk worker both told they would put a note in my account about it but they both said they couldn't find anything. After some back and forth the new manager agreed to cover the facial and that I would tip for the full price and the cupping. After the service the same front desk worker who I had spoken to about the refund and free facial was there with the manager who suddenly decided they would cover the full service and I would pay for the tip. Overall very very very horrible costumer service, would not recommend at all.

10/23/22: Overall 3.5 stars. Located at Greenway Lakes Common Center. Love that there's The Joint…read moreChiropractic & Punch Pizza there. I like having a membership that I can go to any location. I was on vacation in MN, so did a walk in. Service was quick & friendly. I had a $10 coupon expiring that day and repeatedly told the front desk worker to use that, NOT my rewards points...get a follow up email...what did they do? You guessed it. They used my points. Good lord. I have the manager call me back. She did it wrong. I call back the next day. At this point I'm a bit perturbed. This isn't rocket science. After much back & forth, they finally fix it. Had the screwup not occurred, this would've been a 5 star review. Had it been fixed the first time, it would've been a 4 star review. I'm being generous saying it's 3.5 stars, and even more generous by clicking the 4 star button. I'm only doing that because I was able to get in same day with no wait. Pro tip: always check your points & passes. EWC is notorious for screwing up your points, and passes. Another location "lost" my pass and won't do anything about it. I most likely won't be renewing my membership.

Waxing anything is daunting and exposure to a stranger, well adds to the concern…read more Went in for a full bikini wax and upon check in i was greeted with a smiling face and a super clean lobby. Once checked in, there were magazines to read or product to browse. However, my technician was right on time with no delay. What I appreciate most was the frosted glass door to the private rooms. Once your esthetician brings you back through them, your brought to a private room that again is organized, clean and labeled. I had my wax with Kristina B. And she was amazing! Casual conversation the whole time and such professionalism. She was honest about what to expect and taught me breathing techniques, which made the experience less uncomfortable. Highly recommend this facility and Kristina B. For your next wax.

I had my first massage session this week and it was amazing! I really enjoyed my 90 minute session…read morewith Henrik. He listened to my needs and soothed tension that was mostly in my upper body. I didn't know I had so much stress and tension stored from my daily routine. I would recommend Henrik due to his professionalism and massage technique. The spa was unlike any other I've visited in the past. Upon checking in, I got to pick scented lotion and music that would be used during my service. I also received a robe and slippers in my designated size. The changing room, bathroom, lockers and women's retreat areas were calming, clean and comfortable. I did sign up for a membership during my first visit due to it making sense financially and being impressed by the hospitality at the location. I'm excited to continue being a Spavia member and try different services as well.

I found Spavia on ClassPass and I'm really glad I did. A true day spa experience. It was one of the…read morebest facials I've experienced before. It felt like it was thorough without rushing through steps and she was explaining what she was doing and why while still holding space for relaxation. I also received a massage. It was fine, no better or worse than any other massage. My one star off is because my massage therapist was sick and kept having to stop to cough or sneeze. It just made me feel gross and uncomfortable. Even if it was only allergies it took away from the relaxation experience.

She is great. She is inside of a hair salon and has her own little spot. She did a great job of…read morenumbing my lips, so it was pain-free.

I am extremely disappointed with the customer service I received at Love A & B salon today 9/2/2022…read moreand would not recommend this salon to anyone. I called the salon at 3:57PM on 8/30/2022 and confirmed with the receptionist that my unused $200 gift card would be honored for an upcoming service. The receptionist placed me on hold to confirm and stated "Yes, you can absolutely use the gift card for any service, including Botox and injections, at Love A & B." When I got to the register for my service today 9/2/2022, I handed them the $200 gift card to go towards my $500 service. The receptionist stated that they could not honor the unused gift card. I explained the conversation I had with the receptionist on 8/30/2022 and showed them the screenshot of the phone call that occurred and the response from the two staff members was "Sorry, the receptionist that was working at that time on 8/30/2022 is new and hasn't been trained." And "I'm sorry, we know you were expecting to use that $200 gift card." Correct, I was expecting to use my $200 gift card, as that is what the receptionist explicitly told me during the conversation on 8/30/2022. Listen, I understand mistakes happen and have been there. But if an employer has employees mistaking policies, overpromising to customers, and/or failing to train their new hires, that is on them and the business to make it right, not me as the customer. Bad, bad experience here.

I love being pampered. This has become my go to for cut and color. The cut is so easy to work…read moreand the stylist listens to what I want. My color has always come out great. The appointments are on time. Just really enjoy the service and appreciate knowing that I am well taken care of.

I went to Ryan at Edina location, for a haircut. I wanted to go short with a clean simple easy…read morestyle. I told Ryan if he can't cut my hair like the picture because of my cowlicks, that I just want a trim and will let it grow. Ryan assured me he could do this cut and I had nothing to worry about. As he got to the front he was cutting and said " oh I can't do that, your hair (bangs) will stick straight out." And they do! My cut is so crooked, so unprofessional, my nightmare came true, I've cried for a week. I trusted his word, but he was dishonest. Stay away from him. I feel so sad.

Riverstone salon is amazing. This is a place I go to all the time and every single time I go here…read moremy hair turns out perfectly like what I thought of and wanted its just I have one problem. So recently I've been wanting hair extensions but they don't do hair extensions so I'm like sad. But other than that this place is amazing it has like massages, area where you can do your nails, you can do your hair here too, and more!

If you have curly hair don't bother. The woman they recommended for me, after I asked for who could…read morehandle curly hair, didn't know what a dry cut was, and didn't have a clue how to style my hair afterwards. Because she couldn't figure out how to style it, she couldn't do any touch up cutting after styling and told me to just make another appointment and come back. If she had just dry cut it like I asked in the first place, it wouldn't have been a problem. I'm angry and frustrated now because I hate my haircut. I don't know if I should trust her to "fix" the parts I don't like, since she didn't listen to me or give me the cut that was in the photo I showed her in the first place.