I can't say enough good things about my experience with Authority Auto, especially Matt. From start…read moreto finish, he was incredibly helpful, honest, and accommodating. He took the time to answer every question, never made me feel pressured, and worked with me throughout the entire process to make sure we found the right vehicle. I ended up purchasing a beautiful Range Rover, and Matt went above and beyond to make the experience smooth and enjoyable. It's hard to find dealerships that genuinely care about their customers, but that's exactly how I felt here. If you're looking for a dealership that treats you with respect and stands behind what they sell, look no further. Matt and the team at Authority Auto will get the job done. They've absolutely earned a customer for life, and I wouldn't hesitate to recommend them to my friends and family.

Matt R is an outstanding guy who knows his stuff. He runs his operation incredibly smoothly, and…read moreyou can tell he's really been in the car business for over 40+ years. Matt helped me navigate purchasing the car 90% virtually. He even did me the service of giving me a ride after I flew into LAX to check out the car. I can't say enough about how much easier and more enjoyable purchasing a car through Authority Auto was compared to dealerships or other private sellers. He gave me a great price that was too good to pass up. Great stories and a great company. Can't wait for my next car purchase. It will definitely be through Authority Auto.

In March 2022, after an auto accident when my car was totaled on the 101 Freeway in Los Angeles, I…read morerented cars for a couple of years before buying a new one. I decided to move to Arizona and needed a van. I called Enterprise Auto Sales in Reseda California and spoke with the manager. She said she could pick up a 2018 Dodge van with 22,225 miles on it from their Long Beach location. I love this van, it has served my relocation purposes well driving back and forth to Los Angeles six times...four years later I only have 44000 miles on it and will be using for hauling items pickup and delivery. The manager was more than efficient in getting the van to me within one day. The financing was fast and if the same management is as effective as in 2022, I definitely will purchase my next van here since I may be moving back to L.A. not definitively sure, yet. What is really impressive is the five year extended warranty through March 2027...I hope the warranty will be five years on the next purchase.

I just want to let you know you have lost customer for life, including all my friends and family…read morealso. What's sad is my father, who passed away, swore by buying cars from you. Sadly I was quite sheltered by my father for long time, and I didn't learn about a lot that I'm learning now in adulthood, and there you guys are to take advantage of someone like me... Your agent Mica, in Reseda CA is awful, and dishonest in my opinion...I've had to learn more on my own about car in 2 months, things that should have been told to me. I've had to call Tesla, and sit on hold for hours, and go to service center, let alone trying to self teach, cause she had to nothing offer about things I needed to know about using vehicle. Also, I know you guys lied and sold me car with huge crack in windshield that was found by tinter, and massive curb rash I had to fix on two wheels...Not to mention, all the technical, and app stuff Mica failed to mention at all, and how to setup and of it, which is required...On top of that giving me a loan with a subprime loan company in Westlake Financial and not being honest about how bad their reputation is, is trash. I already canceled your scam gap, and refinanced loan for under 6% gap for half the price. I will never buy another car from you, and now I can't trade into Tesla cause of negative equity right now being what it is. Your liars in my opinion, and Mica is a good one in my opinion, at lying il give you that. I didn't know questions to ask until after owing and driving car, and she knew it and took advantage. I'm also now, cause of Mica ignoring me, and my complaints about her, filing complaint with state AG as well as BBB. You've lost all my respect. Your managers at Reseda also are covering for Mica, and ignoring issue in my opinion, cause clearly dishonesty is your policy. Dale the area manager won't even respond, you all run away at the slightest criticism. You've lost my entire family and friends as customers for life... I also now have to wrap car for $3k as there r so many severe paint chips Mica and you guys purposely in my opinion, were not honest about, and if u had any integrity u would pay to wrap car with my trusted guy....Cause I would trust nobody u work with...But u won't cause u have no integrity, I mean u lied and deceived me right to my face to make sale in my opinion...I feel truly deceived and taken advantage of... Josh Saylor

I lease a 2026 Honda CRV and the salesperson Jazmine was great. I recommend everybody to go to…read moreHonda Of Reseda from the general manager. Everybody's great Mike Patal was great and Jazmine was great. I lease a 2026 Honda CRV and the salesperson Jazmine was great. I recommend everybody to go to Honda Of Reseda. jazmine is the best.

Traded in my car on July 3rd and it took a month for my deal to get finalized only after showing up…read moreat the dealership and demanding it get done. Finance manager, Saeid Mostajeran, is horrible at following through with anything and I constantly had to follow up and chase for answers, which clearly shows that he does not care about his customers. To make things worse, he wasn't even the one to finalize the deal! Huge shout out to Lali for taking over and figuring out what needed to get done in a day. I highly do not recommend coming here.

Sheila Soriano has been my trusted car broker for many years, and I can't recommend her highly…read moreenough! My car-buying situations always seem to come with curveballs, but Sheila never flinches. She remains calm, finds solutions, and always goes above and beyond to help me. I've referred several people to her over the years, and they have been equally pleased with her exceptional service. Sheila is knowledgeable, dependable, patient, and truly committed to making the entire process as easy and stress-free as possible. If you need someone you can trust to help you find your next vehicle, Sheila is the person to call!

Leased another vehicle with DriveWise Auto, and it was such a relief! A few emails, some paperwork…read moresigned online, and I drove away with a new car -- no wasted hours sitting around a dealership. Huge time savings and truly excellent service. Special shoutout to Abbe, who was the greatest to work with -- quick to respond to every question and made the whole process feel effortless. This is my second lease with them, and it's clear why I keep coming back. Highly recommend if you want a hassle-free car leasing experience!

Ray Lee was and is outstanding! He went above and beyond to get my parents "the surprise"…read moreCRV-Hybrid they have been wanting for a while. I can't thank him enough for the time, patience, and kindness he provided throughout the whole process. Ray, you are the best of the best! Mahalo!!!

Arbi was spectacular, helped me find the perfect car and was very quick and helpful throughout the…read morewhole process. Will recommend to all of my family and friends one of the best car buying experiences for sure.

Outstanding customer service from start to finish! Mr. Hassan and Mr. Khazzaka were both amazing as…read morewell as the Finance gentleman --friendly, honest, kind, knowledgeable, and easy to talk to. It was actually Mr. Hassan's first day, but you would never have guessed it. He handled everything with professionalism and confidence, as if he'd been doing it for years. The dealership had such a welcoming atmosphere, with beautiful Fourth of July and World Cup decorations that made the experience even more enjoyable. I truly felt valued as a customer. This is definitely going to be my go-to dealership from now on. I highly recommend this dealer to anyone looking for excellent service and a great overall experience!

This sez it all:…read more https://youtube.com/shorts/-KEf2W2m7Og?is=pSMmDckuNbbzNjN0 Caught cheating again.

I'm not one to leave reviews very often, but this service was exceptional…read more I recently moved out of my parent's home and needed to get my own car. Mind you, I didn't have any experience or knowledge of the way APRs or anything of the sort work. Eddie and his team were so so so helpful, and they made me feel at home. If you are a first time buyer, I definitely recommend Eddie's. It's so rare in today's age to find a respectable and honest car dealership but here is one. HUGE Thank you to Eddie and his team! I love my car and I'll be posting a pic soon!

Went online to try and get pricing for a uhaul for 5 days and was having trouble finding some. So…read morewe came to ask in person. Where the guy basically couldn't muster up enough energy to give us a whole sentence. So we left. Definitely not worth coming here.

Excellent Experience Highly Recommend!…read more We were shopping around for a new vehicle and decided to stop in. From the moment we arrived, the experience was excellent. We first worked with Leo, who was patient, professional, and never made us feel rushed or pressured. He took the time to work through the numbers with us several different ways and explained the different terms and options available. With the help of the manager, Moe, we were able to put together a deal that we were very happy with. We came back the next day to pick up the vehicle and complete the paperwork, and that's when we met Jasmine. She was extremely knowledgeable, friendly, and professional. She made sure everything was explained clearly and that we were completely happy and comfortable before leaving with our new vehicle. A huge thank you to the entire team for making what can sometimes be a stressful process completely pain-free and enjoyable. Special thanks to Leo and Jasmine, and an extra special thank you to Moe for helping make the deal happen. Great numbers, great customer service, and most importantly, no unnecessary pressure. We would definitely recommend this dealership!

On July 3, 2026, I visited the dealership for a second time to finalize my vehicle selection. My…read moreonly remaining decision was the exterior color. During my first visit, I had explained clearly to the salesperson ("AP") what I was trying to accomplish, but I ultimately left because I felt my time was being wasted. After that visit, AP followed up repeatedly and provided me with what he described as a lease quote for a 2026 Mercedes-Benz GLC 43 Coupe that sounded exceptionally attractive. I asked for the quote in writing, including the VIN, so the offer would be tangible and verifiable. He refused, saying, "You'll just shop this around. I never lie--just trust me." Based on those assurances, I agreed to return to the dealership that Sunday. He also called me numerous times during the week to confirm my appointment. After we selected the vehicle, we sat down to review the numbers. When AP returned, he appeared uncomfortable and presented a payment of approximately $1,400 per month, instead of the $780 plus tax he had repeatedly quoted and strongly urged me to trust. His explanation was that a manager, Alex, had mistakenly provided a quote for a GLC 300 Coupe rather than the AMG GLC 43 Coupe. From my perspective, this felt like a classic bait-and-switch. My wife was understandably upset and expressed her frustration in the showroom. Despite the situation, no manager came over to apologize, address our concerns, or attempt to resolve the issue. The lack of professionalism and accountability was extremely disappointing. Another concern was the limited product knowledge demonstrated during our visit. Several staff members seemed unfamiliar with the vehicles, available options, and key features. In a highly competitive luxury market, ethics, transparency, and strong product knowledge are what distinguish exceptional dealerships. An informed buyer should be the easiest customer to work with--not someone who feels misled. I am sharing this experience because it was genuinely concerning. What disappointed me most is that, after two visits and this significant discrepancy in pricing, no one from the dealership ever contacted me to apologize or try to make the situation right. Please do better.

Amazing the first and only word I can describe this place. Unlike most car dealerships this place…read morewill put you before everything else to ensure you are above and beyond satisfied with your purchase. Robert was amazing, he really went above and beyond to get me in a car that was right for me. The staff is beyond friendly and if you are looking for a car please look no further. Ask for ROBERT

negative stars if I could. I bought a lemon of a car from them and was taken advantage as a single…read morefemale buying alone. two tires blew out 3 days after purchase and with no jack in the care. the AC only worked for a week and I am still having issues after a year. taken it to the shop three different times. Paying almost 20k for this lemon and feel 100% taken advantage of. I WILL NEVER PURCHASE OR RECOMMEND THIS PLACE.