Monina, the social worker, goes way beyond the aspects of her duty. She helps get things done that…read morea client might not be able to do on their own. Even the maintenance staff and housekeeping people help clients however they are able. I would highly recommend this facility to anyone in need of this kind of service

Los Palos (now "White Point..." leaves much to be desired when it comes to accountability…read more I've resided there since August 2025 (when it was named, "Los Palos... with the goals of improving my breathing and acquired lung issues developed at Catered Manor Post-Acute Skilled Nursing Facility in the Bixby Knolls area of North Long Beach, CA) AND selecting an appropriate orthopedic surgeon to perform my now needed knee replacement surgery which became necessary as a result of inappropriate "physical therapy" while at Catered Manor in Long Beach last year, 2025) On or around late April-May of this year, I personally observed a long-time resident of White Point with numerous contusions on her face and head which made me wonder why she appeared as though someone had beaten her head. I found my impressions shocking, especially since her sister had been providing excellent family attention to this patient's/resident's personal needs. (It should be noted that much of my younger years were spent in university-based hospital and clinics Administration (8 months; 1976 to 1984), so I can grasp terminology and procedures in facilities of these types.) Several days later, I was told nonchalantly by another staff (Certified Nurse Assistant, CNA, that this resident had died! I was shocked at how this CNA was not disturbed by any of the facts. I sincerely hope that her family also legally pursued WHY the resident died. I've been kept out of of White Point and shuffled through a horrifically oftentimes incompetent system of convalescent homes and small, community-based, (after a one- day stay at Providence Little Company of Mary Medical Center in San Pedro) stay, May 15-16 for serious edema and labored breathing issues) hospitals since May 17, 2025. I now just want to get my personal possessions OUT of White Point with a strong desire never to return again. My rating of this facility now, on June 4, 2025, is two- to three stars, and no more.

I would like to sincerely praise the nurses for their compassionate and dedicated care of the…read moreelderly. Your patience, kindness, and professionalism truly make a difference in their lives and bring comfort to their families. Thank you for your hard work and heartfelt commitment. Specially Mandy, Eric, Colting and Ang Li. Thank you

My mom was there after a stroke. Place was clean. Staff is friendly. Of course people have bad…read moredays. You would too if your job was to take care of old people.

Best skilled nursing facility I have ever had, special thanks to Marketer Vivien and nurse, rehab…read morestaff for the best of care for my family, quiet neighborhood and nice environment, facility is clean and no odor at all. Thank you so much for the care!

We were very happy with the care my mother received during her stay here after leaving the…read morehospital. The staff were kind, friendly, and always approachable. It was easy to communicate with them, and they were responsive whenever we had questions or needed assistance. Knowing that my mother was in a place where the staff genuinely cared about her gave our family peace of mind. We are very grateful to everyone who helped take care of her.

Under the present, astute, savvy, thoughtful direction of Linda Hiles, Executive Director, Spring…read moreSenior Assisted Living has been transformed into a senior home that is far more pleasant with better coördinated, integrated services than before her arrival where directors came and left like a game of musical chairs. Due to declining health of a relative, I have had more interaction with the staff and found them to be responsive, caring, empathetic, friendly. Sometimes the cleaning staff does unwittingly throw away esoteric, specialty food given by friends & relatives to my resident relative since the staff is not sure of its shelf lIfe, but the complaint by my relative's earlier claims of missing personal items possibly by staff members now seem to be unsubstantiated. Overall, Spring presently is a desirable assisted living home. The residents are from middle class backgrounds so there is an air of civility and dignity. The facilities are clean with a comfortable "living room" for residents to gather for directed activities & occasional entertainment. My past review and others' reviews were not as complimentary, but under Linda Hiles and the amenable staff, I feel Spring would be good to look into for an assisted living situation. For pictures of Spring, refer to my previous review below.

Very caring staff clean facility seem like a very homey environment and quality of care is a five…read moreout of five. Had my aunt in this facility for several months and the staff is very good with supporting her and encouraging her. She is widowed, elderly and with chronic illness so keeping her hopes up can be a challenging itself, I appreciate the staff for their attentive services.

Worst food. Avoid the weekend chefs, inedible sandwiches. Watch the bad female residents: sitting…read morein the big tv and big room, one is violent, scratching residents' hands by nails and stealing money. Homeless people sleep by the building at night. Security is a joke. Years of neglected gardening. The two laundry rooms were very filthy. Good: meds, activity. Very nice rooms.

I came with my mom for a tour of the facility. This is a beautiful facility overlooking the…read morePacific Ocean. It's clean and the staff are friendly and pleasant. Linda, the Administrator, was patient and answered all of our questions. This facility is at the top of our list!

Had a family member staying here currently and it is a amazing facility. And the staff is really…read moregreat as well. One of the supervisors Ms. Arlene walker was really nice and kind and proffesional and made transition really easy, better than we could have imagined. You hear alot of horror stories about places like this but not here! I would recommend this facility to anyone looking for a safe place to leave there loved one without having a worry in the world. They are definitly in hood hands.

My dad has now been here for over a year now and I have to say he is living his best life. With…read morememory support lifestyle Director Joanne O'Connor running the program there, he has been the most active he has been in decades. The activities and programs keep them busy, entertained and learning. The consistent and constant daily activities are so vital in memory care that it provides such a peace of mind knowing he is involved and being cared for. He has a beautiful room and very comforting accommodations. Overall, we are very satisfied knowing he is in good hands, loved and supported.

I stayed here for 30 days after my ankle surgery. I received excellent care. The nurses were very…read moreattentive to all of my needs. My nurse Maria knew what I needed before I asked. She was great. She is a nurse who enjoys her job and it shows in her care and her personality. Even when she is very busy she always greeted me with a smile. The Physical therapy department is good. They were very effective and knowledgeable about my needs and I looked forward to it every day. Manny the Supervisor and all of his staff took great care of my PT needs. The administrative staff did everything I needed to prepare the home care I needed when I was discharged. The food is really good sometimes but not so good others. They did change the meals I didn't care for whenever I requested. If I ever needed care again I would go here.

Harbor Post-Acute Care Center is great! My mother recently had knee surgery, she required help to…read moreget around and strengthen her new knee. The staff were nice and attentive. If there was a problem, it was quickly resolved. The rehab department and Manny did a great job. Manny worked with my mother and checked on her regularly. He was flexible with the physical therapy schedule to accommodate her needs (if she was tired or not feeling good). The Director of Nursing was always available and super kind. I would recommend Harbor Post-Acute Care Center for anyone who needs a little extra assistance and care. My mother also asked me to write this post as she is very happy about the care she received. She would very much like to thank the staff and show her appreciation for all their assistance during the time she stayed with them for her rehab.

Superb Care and Quality, the Nurses and staff are friendly and caring. The therapies provided…read moresupport rehabilitation and help with moral support. Staff is on top of patients and their Families needs. Would recommend this rehab facility to anyone looking for a quality of care. The nurses and staff go above and beyond to facilitate the process of healing as a whole.

This complaint is in regard to the way certain staff treats employees. I've been there on numerous…read moreoccasions and there is one person in particular, I believe her name is Zuly. She and other colleagues stand around and gossip amongst one another, other times she is talking with an attitude or rude tone when redirecting Housekeeping. I see the look on their face after the confrontation is over. Sometimes she'll make them clean the rooms and other areas over and over even though it's been done to the point it's considered hazing. It's sad to witness and it's creating a hostile working environment, unprofessional conduct and disruptive behavior. This is a place of healing and hope. The last thing we need is for our loved ones to be around this type of conflict. The Administrator needs to step in and actually make the change. If not I will report the recordings I have and send them over to the board of Nursing.