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    TV Time Appliance

    4.5 (28 reviews)
    Open 9:00 am - 6:00 pm

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    17 hours ago

    Buy all my aplances from them for years now. Could not be happier!!!! Not much more to say

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    8 months ago

    They stand behind their appliance guarantee. Friendly staff and service. Delivery, set up, and removal of the old appliance is seamless.

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    8 months ago

    Amazing how many options they had for us in stoves. And for prices. Thanks to Mark Tinsley for this recommendation. Yeah.

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

    There selection is fantastic. Great customer service. It was very easy. There delivery was fast and very attentive

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    3 years ago

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    3 years ago

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    7 years ago

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    5 years ago

    TV Time, Lakewood. WA: the best and most honest service, ever. I have purchased several washers and dryers over the years.

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    11 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    Got My washer and dryer from them. Great prices and a excellent one year warranty included.

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    10 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    Ask the Community - TV Time Appliance

    Review Highlights - TV Time Appliance

    Today was the first time I have needed replacement under the one year warranty they offer.

    Mentioned in 5 reviews

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    Albert Lee Appliance

    Albert Lee Appliance

    3.3
    (126 reviews)
    3.9 mi
    $$$

    We have purchased several appliances from Albert Lee (Tacoma) but will no longer do so. We recently…read moreexperienced very poor customer service regarding the installation of a dishwasher. We were told that the dishwasher would be installed for $200 less than their regular amount ($350) in order to meet Costco's overall price. We were informed that if any electrical or plumbing work was needed to meet new code there would be an additional charge, which is reasonable. Installers do not give estimates ahead of time. That, and the fact that I trust the craftsmen I have worked with in the past, led me to hire my own plumber and electrician. Everything was ready and up to code for the installers. When the installers arrived, they said that they would need to charge a $200 fee for a trap tailpiece, which is an $8 part at Home Depot and takes 5 minutes to install. When I balked at that ridiculous price, they said I could install it myself, but that would mean they would have to return later for an additional installation fee. They would have me either way, in other words. Having no real choice, I signed off on the work. It took the man less than 5 minutes to install the $8 part and I paid the $200. I called our salesperson, who was understanding and bumped it up to his manager. She informed me that there must have been a misunderstanding because installation companies often need to return at a later date due to work needing to be done, and there is NEVER an additional fee. She would call the installation company and see what could be done. She left a message on my wife's phone the next day, stating that the installation company said we had signed off on the work so nothing could be done. That was it - no explanation from her - just sorry, but you signed off on it. No further follow-up. Due to the lack of help from the store manager, I wrote up the entire scenerio and sent it to the Albert Lee company onlne (the only place to send comments) and, after several weeks, I have still not heard a word from anyone. I understand that a mistake can be made, but making us feel that we had no option but to pay the $200 fee, when they should have come back later at no additional charge, was "blackmail" in my opinion. MY ADVICE: NEVER allow an appliance company to use their own installation company. You do not know their installers, nor do you know their prices. Have reputable electricians and plumbers of your choice do the work, including installation. They should come out ahead of time to give an estimate of work needed and price to install. NEVER trust installers you do not know. We had planned to purchase a refrigerator next - our fourth appliance from that store. That will not be happening now. Lesson learned. Trick me once, but never again. They are losing future sales for a mere $200.

    Really liked and appreciated their services, from sales to delivery to coordinating appliance…read morewarranty repairs. Prices competitive. We feel we've got one dedicated guy for all our needs, which feels special.

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    Albert Lee Appliance and Factory Outlet in Tacoma, WA.
    Albert Lee Appliance and Factory Outlet in Tacoma, WA.
    Come in and browse! We have over 90 brands to choose from!
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    Metropolitan Appliance

    Metropolitan Appliance

    4.4
    (153 reviews)
    29.6 mi
    $$

    i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

    Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.2
    (112 reviews)
    0.9 mi
    $$

    The Lowe's Lakewood have helpful staff, but avoid going busy afternoon if you're looking for…read moresomeone to ask questions because they can be short staffed. The best staff person in this Lowe's location is Lee in Windows department, she helped me get my window coverings (blinds and shades) at reasonable price, during holiday season last year, and she is still there. : ) They have wide variety of window cover brands and Levolor, is great quality w/o breaking your wallet. They also had Lowe's Professional Installation team, which is a 3rd party contract service provided by Seattle Blinds and they came out and did all the measurements prior to consultation and then once my products arrived at home, I just had to schedule them to come out and install them in. All payments done thru Lowe's and it was hassle-free for me. I like that Lowe's provide free consultation and estimates for various home improvements projects such as HVAC, plumbing that can be pricey, you can ask about different products and whether you feel their service price is high/average, it still gives you good starting point what to expect for estimate. Lastly, they have good selection of DIY projects tools here, so after you watch YouTube, you can browse here for tools in person instead of scrolling thru Amazon.

    Customer service sucks. I've been sitting here for 30 minutes waiting for them to come help with a…read morewasher and dryer.

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    Lowe's Home Improvement
    Lowe's Home Improvement
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    Ben's Appliance Service

    Ben's Appliance Service

    4.7
    (89 reviews)
    4.9 mi

    I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

    I have been using Ben for our appliance repairs for many years and have ALWAYS had quick,…read moreprofessional work done well. He and wife Elizabeth work together as a team, she answers the phone, schedules and occasionally helps on the job when extra hands are needed. They are very competitive with the price and will advise if they believe the repair is not worth it on old appliances. I highly recommend Ben. RW

    TV Time Appliance - appliances - Updated June 2026

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