Omg this was the best find ever! I had (what I thought) was a complicated situation and we were…read morestill in and out in about 20 minutes and I cannot say enough great things about the service Druscilla provides! I'm never going back to dmv again!!

She's a Miracle worker!! What probably would have taken weeks to have done at the DMV, she was able…read moreto get done in less than an hour. HIGHLY RECOMMEND coming here if you're not a fan of long lines and time being wasted!!

I have been coming here for a while now, and let me tell you when I mean I will never leave AAA…read more Their service and customer support is always on point. In terms of value, you get what you paid for and AAA always delivers. On that note, Aaliah is one of not the best employees I have had the pleasure of meeting and her attention to detail and service has been nothing short of exceptional. Aaliah is amazing and I can assure you'll have a pleasant experience if you need her assistance.

I arrived at 5:45 PM simply to ask a question about re-registering a car service , and by 5:59 PM,…read moreI walked out with the entire procedure fully completed. It was amazing--friendly and highly professional service. Thank you so much, guys!

Outstanding service! Been going here for a long time. Always very professional and personable -…read morewith great price. Steve was outstanding in every way taking care of me.

Pulled in to the wrong station and risked my life crossing the street (3 of the 4 corners are gas…read morestations). Here's a hint..it's the one in the middle or catty corner from Trader Joe's. They got me in fast, as the appointment had already been made online. The technician? Efficient, kind, and clearly knew their way around more than just mufflers. As I was wrapping up, a guy rolled up in a 1974 Pinto or Chevy Vega and pleaded for a last-minute test like it was an emissions emergency (which, I guess, it was?). Tech was torn as he wanted to assist but he's gotta follow the rules of the location. Efficient. Polite. No wallet panic. Will I be back? Absolutely--though hopefully not too soon (unless my car develops "classic" vibes overnight). 10/10 would smog again

Goodwin is the BEST! Online scheduling was easy and he got us in the same day. I brought my elderly…read moremother in to smog her car. Goodwin got us in immediately, and we walked a block down the street to wait at Starbucks during the servicing. During that time it started to rain, and lo and behold Goodwin showed up at Starbucks with our car because he didn't want Mom to walk back in the cold. So incredibly kind, efficient, and courteous. Highly recommend CarTech!

Goodwin and crew have been our goto for smog and servicing our three cars. He is always very fair,…read morereliable, knowledgeable and we highly recommend him. Thank you Goodwin and team for always being a pleasure to work with!

Getting a smog check was quick and easy! Staff were friendly and helpful In the process.read more

Good customer service and fast service with appointment. A bit scammy- my total was $126 for a…read morebasic smog and it magically was reduced to $70 for this review. Receipt indicates the smog itself is ~$60 and this $126 total was just pulled out of thin air. Never paid over $100 for a smog. Strange.

I had the absolute pleasure of visiting Mrs. B's today to take care of a long-overdue vehicle…read moreregistration, and I can honestly say it was one of the smoothest and most pleasant customer service experiences I've had in a long time. Before heading in, I called to get some information and was lucky enough to speak with the owner, Felicia. Despite clearly being busy, she was incredibly kind, patient, and attentive. She didn't rush through the conversation at all--instead, she took the time to answer all of my questions thoroughly and with genuine care. From that initial phone call alone, I already had a good feeling about the place. When I arrived, Felicia greeted me warmly and immediately put me at ease. What I had expected to be a stressful ordeal was handled with such professionalism and efficiency that I left wondering why I hadn't come to Mrs. B's sooner. She took care of everything quickly, clearly explained what was being done, and never once made me feel like just another customer. Her attention to detail and personable nature made the entire process feel effortless. Felicia is truly a gem. It's rare these days to come across someone who not only understands what real customer service looks like but also lives and breathes it in how she runs her business. You can tell she genuinely cares about the people she helps and takes pride in making their experience a positive one. Businesses like Mrs. B's are what give a town character--they're the kind of places you want to support and tell others about. Livermore is lucky to have this kind of service available, and I'll be handling all of my vehicle registrations here moving forward. If you're reading this and considering where to go for DMV services--stop searching. Do yourself a favor and go visit Mrs. B's. You won't regret it. Thank you again, Felicia, for making a frustrating situation not only manageable but actually enjoyable. Keep doing what you're doing--you've absolutely earned a loyal customer.

It was amazingly easy. I can't believe they give you so much help in getting a car registered…read more Felicia was so helpful and assisted me with my out of state car that needed title and registration. I'd already smogged it, so it got everything else from Mrs Bs. A+++