I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

I have been going to Milan Laser Hair Removal for a while now and my experience has been utterly…read moreamazing. Chelsey is fantastic and she makes the entire experience great and she makes you feel so comfortable and at ease. I feel like a brand new woman.

My experience was very lovely Tiana was my provider and she…read moremade me feel very comfortable. The receptionists Christie was also very helpful and bubbly

My hair removal touch ups have been complete waste of money after many treatments!…read more I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain

The ease of this process was absolutely phenomenal. Everybody in the office was amazing, with the…read morebest customer service ever! From going into the office, to going in the back room for my consultation, and first part of my assessment, to my procedure, was a dream. No one likes to be at the doctor's office, but if you have to be there, it's awesome to feel like you're in confident hands. Even the nurse was in training (maybe), And I did not feel the least bit uncomfortable. I would highly recommend Sōna. Dr. Amalie Derdeyn made my day. Cost was reasonable, procedure was quick and all my questions were answered .

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

Nahida is very professional, kind and treated me as well as some of my family members for hair…read moreremoval services. I initially got my chin area trained for hair removal. I used to grow random thick black hairs there and after my treatment I no longer have that issue. Also by treating my chin area I no longer breakout from ingrown hairs or have any darkening or shadow under my chin. I did a 6 package treatment and each appointment was very quick and experienced little pain. I will be returning for additional hair removal treatments and look forward to sharing those results.

Why in the world are we rated low?! Omg I LOVE this place…read more Coming in, I just wanted a subtle touch of lip filler to help even out my face and they delivered beautiful and subtle results so well that now I want more lol After that too, I came in to get Botox to help the massive muscle in my bunny lines and once again, I am so over the moon impressed. Both techs I've had have been absolutely amazing and kind and knowledgeable - as well as just thoughtful about my concerns. I absolutely will be sticking with this place. They totally deserve more credit!

Nice clean building and rooms. Everyone was nice. Not like Quincy MA where they always try to get…read moreyou to add services. My technician Julia was great. Nice and friendly.

Lexi is a wonderful injector I have seen her twice, she is professional, knowledgeable, and…read moreexplained everything to me! she was awesome I'll come see her again! the whole office staff are great

Super welcoming and comfortable environment. Front desk is friendly and helpful…read more Megan Goff is amazing at injectable! Takes her time, is very knowledgeable and will recommend the correct procedures (and talk you out of unnecessary ones). Highly recommend for dermal fillers + Botox.

Very well taken care of by the staff and doctor. The building and office are very clean.read more

Without question, the best Dermatology Practice in Richmond, I have been a patient for many years…read more and I find they have the highest degree of knowledge and sincere concern for their patients in every respect. I have gone to other offices either when my insurance changed or I was living a short time out of town and I always could tell the difference. The office is very professional and even though I live a fair distance away, I would never change. Walter H

DO NOT GET BOTOX AT DWH MED SPA. Worst experience ever! I…read morehad never gotten Botox, but I trusted the spa because I knew the provider. Big mistake! The injector was in a hurry- come to find out her small children were in the next room waiting for her. My forehead didn't react evenly so I went back 5 days later for an adjustment. This lady still messed up! After going back every week for 3 weeks, the injector called her trainer and suggested injecting filler at my temples to correct her mistakes! I got the run-around after I asked to speak to the doctor. They refused to refund any part of the treatment, even after speaking to the manager and the doctor. DWH Med Spa isn't interested in keeping customers. I had to see another doctor to correct the severe brow droop she caused. If you value your face, see an experienced plastic surgeon for Botox.

Gor my lashes tinted yesterday and I am very happy with my experience and the results. Leah was…read morefantastic. Highly recommend! I will definitely go back :)

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!