Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

I've been going to Glow Med Spa for over a year! I love the variety of waxing and facial services…read morethey offer. There facility is very inviting with a calm and relaxing environment. My technician for all things is Kaveeta! She is AMAZING! Not only does she provide quality services, she offers great conversation

I have been going to Milan Laser Hair Removal for a while now and my experience has been utterly…read moreamazing. Chelsey is fantastic and she makes the entire experience great and she makes you feel so comfortable and at ease. I feel like a brand new woman.

My experience was very lovely Tiana was my provider and she…read moremade me feel very comfortable. The receptionists Christie was also very helpful and bubbly

My hair removal touch ups have been complete waste of money after many treatments!…read more I am so frustrated with the lack of results despite being vigilant with appointments all fall, winter, into early spring. $$$$$ down the drain

The ease of this process was absolutely phenomenal. Everybody in the office was amazing, with the…read morebest customer service ever! From going into the office, to going in the back room for my consultation, and first part of my assessment, to my procedure, was a dream. No one likes to be at the doctor's office, but if you have to be there, it's awesome to feel like you're in confident hands. Even the nurse was in training (maybe), And I did not feel the least bit uncomfortable. I would highly recommend Sōna. Dr. Amalie Derdeyn made my day. Cost was reasonable, procedure was quick and all my questions were answered .

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

Nahida is very professional, kind and treated me as well as some of my family members for hair…read moreremoval services. I initially got my chin area trained for hair removal. I used to grow random thick black hairs there and after my treatment I no longer have that issue. Also by treating my chin area I no longer breakout from ingrown hairs or have any darkening or shadow under my chin. I did a 6 package treatment and each appointment was very quick and experienced little pain. I will be returning for additional hair removal treatments and look forward to sharing those results.

Why in the world are we rated low?! Omg I LOVE this place…read more Coming in, I just wanted a subtle touch of lip filler to help even out my face and they delivered beautiful and subtle results so well that now I want more lol After that too, I came in to get Botox to help the massive muscle in my bunny lines and once again, I am so over the moon impressed. Both techs I've had have been absolutely amazing and kind and knowledgeable - as well as just thoughtful about my concerns. I absolutely will be sticking with this place. They totally deserve more credit!

Nice clean building and rooms. Everyone was nice. Not like Quincy MA where they always try to get…read moreyou to add services. My technician Julia was great. Nice and friendly.

I visited Dermlounge for the first time on Friday and was blown away by the expertise of Rachel…read moreDuke. I saw her for Botox and filler on the recommendation of a friend who had raved about her. She did not disappoint! Let me just say that this is not my first rodeo and I purposely scheduled for a Friday and cleared my weekend fully expecting to ride out the next 3 days looking like a bruised and swollen freakish monster which has been the case each and every time I have had filler injections in the past. I was amazed that Friday night came and went with minimal swelling and bruising. I woke up Saturday fully expecting not to recognize myself in the mirror and was stunned to see minimal swelling. Today, Sunday, my face looks beautiful!!! Now I'm just bummed that I don't have any plans!!!! I am truly a believer and beyond impressed with Rachel. She has me as a patient for life! Look no further for a beautiful face- Rachel is a true artist. Not only is she an expert in her field but is equally kind and you leave feeling like a friend. If you want to turn back the clock and look youthful and radiant she has you covered and in my opinion is the absolute gold standard for providers.

Lexi is a wonderful injector I have seen her twice, she is professional, knowledgeable, and…read moreexplained everything to me! she was awesome I'll come see her again! the whole office staff are great

Very well taken care of by the staff and doctor. The building and office are very clean.read more

Without question, the best Dermatology Practice in Richmond, I have been a patient for many years…read more and I find they have the highest degree of knowledge and sincere concern for their patients in every respect. I have gone to other offices either when my insurance changed or I was living a short time out of town and I always could tell the difference. The office is very professional and even though I live a fair distance away, I would never change. Walter H

DO NOT GET BOTOX AT DWH MED SPA. Worst experience ever! I…read morehad never gotten Botox, but I trusted the spa because I knew the provider. Big mistake! The injector was in a hurry- come to find out her small children were in the next room waiting for her. My forehead didn't react evenly so I went back 5 days later for an adjustment. This lady still messed up! After going back every week for 3 weeks, the injector called her trainer and suggested injecting filler at my temples to correct her mistakes! I got the run-around after I asked to speak to the doctor. They refused to refund any part of the treatment, even after speaking to the manager and the doctor. DWH Med Spa isn't interested in keeping customers. I had to see another doctor to correct the severe brow droop she caused. If you value your face, see an experienced plastic surgeon for Botox.

Gor my lashes tinted yesterday and I am very happy with my experience and the results. Leah was…read morefantastic. Highly recommend! I will definitely go back :)

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!

The New Medical Spa - Glen Allen, VA…read more The New Medical Spa, located at 2235 Old Brick Rd, Glen Allen, VA 23060, for deceptive business practices, unauthorized billing, and failure to obtain informed consent. On my initial visit, I presented for a single service only. During check-in, I was instructed to download and use a mobile application. At no time was I clearly informed--verbally or in writing--that I was enrolling in a recurring membership program or authorizing ongoing charges. I did not knowingly consent to any such agreement. The individual assisting at the front desk (identified as the physician's spouse) failed to disclose any material terms, including the existence of a membership, recurring fees, or cancellation requirements. I visited the facility approximately six/eight times and did not return thereafter. Despite my discontinuation of services, the business continued to charge my Health Savings Account (HSA) card, resulting in unauthorized charges exceeding $2,000. These charges were made without my knowledge or express authorization. Additionally, I have serious concerns regarding whether these services were eligible for HSA billing, raising further questions about compliance with applicable financial and healthcare regulations. Upon discovering the charges, I contacted the business to dispute them and request a refund. The business has refused to accept responsibility, failed to provide adequate documentation of any alleged authorization, and declined to issue a refund. Further, during my visits, I experienced what I would characterize as undue pressure to undergo additional procedures that did not appear medically necessary, raising concerns about the business's ethical standards and professional conduct. Based on the above, I believe this business has engaged in: * Deceptive and/or misleading enrollment practices * Failure to obtain informed consent for recurring financial obligations * Unauthorized billing and potential misuse of HSA funds * Unfair and unethical business practices Please be aware and check your accounts.

The facility is clean, cute, and in a great location!…read more I'm going to tell you Teresa is wonderful. I was going through a very hard time and she bent the rules a little to switch a treatment I paid for on the app to something else because I couldn't continue it. She valued me as a person and recommended the IPL treatment for face and neck. I'm 29 and this is the best facial treatment I've ever had. My skin is smooth and the smile lines and forehead are almost gone. Plus I had PDO threads done here and my jawline looks AMAZING.