Staff are great and the selection is beautiful but the prices are almost an insult to the customer, especially those that have looked extensively in the market. A lot of these pieces are found on Wayfair for a third of the price. Not worth it. read more

I ended up purchasing 2 light fixtures a few months ago from this place. Both light fixtures are beautiful and still working. The place itself is beautiful and they carry stunning light fixtures. Yes it's pricey but if there's something special you're looking for try this place. All employees were accommodating and helpful. Tip: read the details on the box. The lady who helped me stated the fixture I purchased, the cord could be shortened to the length I needed but it couldn't, fortunately I could still manage to use it. I didn't want to return a $2K chandelier and start looking all over. read more

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Well...yep, 1 star. 1 star because if you can't even greet your potential clients in your ritzy upscale store, you don't deserve any better. My aunt and I and partner decided to venture over to the store during the last weekend in August as we were traversing the lighting store scene in Tampa. I love lighting fixtures (I am a lighting designer) and because Home Depot and Lowe's just don't carry fixtures that are truly unique, I occasionally find myself searching online but at times love to check out local lighting stores. There really aren't that many in Tampa, so I decided that we should check out Lights and More. To preface my post, my partner and I had returned from a recent trip to NY and the Bowery district where we visited New York Lighting and actually purchased a few fixtures and had them shipped home. The service was impeccable, they actually took time to thumb through books with us, and to talk about each fixture that we noted that we were interested in. When we walked into Lights and More, our presence did not seem to matter much...actually none at all. During the entire visit not a single associate greeted us, spoke to us or asked us if we needed help. We stayed in the store for at least 20 minutes...we walked the gallery and admired the many beautiful (and overpriced) fixtures. MUCH better deals in NYC. Now I know that most folks can't just hop a plane to NY and buy lighting fixtures, but the costs are drastically different. I will also note that as you approach the window gallery area, there is something horribly wrong with the floor. I recall that it seemed as though there was an issue with the support below the floor because it was "squishy". Hopefully and for the sake of lawsuits, I hope that they have attended to this issue. Maybe not, seeing as they can't greet their customers it is quite possible that they didn't notice the issue with the floor either. Needless to say- I would rather take a trip to NY than to visit this store ever again. Customer service is a priority and EVERY customer matters, not matter how they dress, no matter how tall or short they are, no matter fat or skinny, white, black, purple, green- every customer matters and every customer has a wallet or a pocket book...it is really up to a business to determine if those $$$ will end up in their stores based on how they treat their customers. read more

Just bought a light here from Raul. I included a picture of it. The entire process from start to finish could not have been easier. He showed me options for what I described as wanting, I considered the price of what I ended up choosing reasonable, I was given a bunch of bulb and color options, the purchase took a few minutes at most and they're going to call me as soon as it's ready. If anything comes up with that part I'll come and update my review but I doubt there will be issues. The reviewer "Dave B" who suggested go here to browse and then find the same thing online obviously has no concept of how business works and hopefully no one would follow such idiotic advice. It costs a lot to lease a building along a prominent highway, to advertise to the local market and to inventory merchandise that does not likely move all that quickly. Of course it costs more to purchase locally compared to a drop shipping internet site that does nothing other than place the order with the manufacturer on your behalf. People like that are what drives local businesses out of business, and then you'll have nothing to go look at and will be left wondering if the picture you see on the web is an accurate representation of what you're buying. I prefer to see lots of options in person so I know exactly what an item looks like, and if I have to pay a small premium for that privilege, I'm happy to. read more

Lights and More - Furniture Stores Near Me - Tampa, Florida

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Awesome selection of fixtures... lots of great ones in the store, but the online inventory was great!!! Found exactly what we wanted... ordered it over the phone... easy breezy... was notified fixtures were in and I picked them up right away no problem. Staff was great; opened boxes in the store to confirm no damage and that I liked them! Definitely recommend shopping here! read more

While visiting from California, I went in the store with my friend that is a designer. My friend told me that Lights and More is her favorite store and the customer service makes them stand above the competition. I agree. When I went in the store, I sow and fell in love with a lamp that I had to have.. I had a very positive experience. The sales lady was very knowledgable, friendly and super helpful. She was able to ship my lamp across the country for less than what it costs to buy the same thing in Los Angeles. If you are looking for a large selection of good products, with great pricing and exemplary customer support, this is the place to shop. I highly reccomend Lights and More. read more

Lights and More - Furniture Stores Near Me - Tampa, Florida

Outstanding service. Great suggestions and provides education as to what will work for your home. Highly recommend

You go in this shop and all lights are marketed as "European". The lights are 99% all from China. I bought some lights from their showroom took them home and research them. The lights I bought I was told were from Europe. Not only did they place the lights in different boxes (different manufacture) than the actual lights came from. Online the lights were from China on further inspection I noticed all the lights have had the sticker of origin removed by someone from each light. I also paid a hefty 500% from internet lowest price. Everyone there in hispanic and not friendly. There is definitely a major attitude from salespeople and they follow you around the store which is very uncomfortable. There is a old troll man that comes from the back to show you every piece one by one and doesn't speak a word of English and yells at you when you tell him you don't understand him. seriously? Very unprofessional! I will not be buying a light here ever again. I would suggest going in there, get ideas and go home and search online. They don't have anything in there you can't get online even though they will pitch that to you over and over as your looking around the store. I also have recently had a better experience and more helpful staff at Lightstyle, even though they are also selling the same lights there, but a way bigger selection and better showroom. read more

I'm a hairstylist and I don't have too much time to go shopping around living in Miami is a lot of options of lamp & Furniture's store but when I found lights & more in Tampa just one word describe WOW!!! What you find in this store you wouldn't find anywhere else my business and my house is all from Lights & More the service was AMAZING AND and they delivery in 2 days and with they price are so AMAZING that you would change your lamps and chandelier every time you change your Furniture and they furniture is so Unique and elegant read more

Lights and More - Every client have to make a comment about my chandelier when are in the shampoo bowl - Furniture Stores Near Me - Tampa, Florida

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BEWARE! They will not disclose any brand or product number on any item in their store. Are they knockoffs? What about mfr warranties? What if I need parts or need to troubleshoot a problem in the future? read more

My wife and I were looking for lighting for our living room not knowing what we really wanted. We found lights and more on google and could not believe the friendly and helpful atmosphere we encountered. When we got home with our new lamp and were setting it up I broke one of the glasses. I call the store and two days later I received an e-mail saying a new glass was on the way. Everything about this experience has been so much better that I ever thought looking for lighting could be. They are friendly, helpful and eager to please. Don't waste your time shopping around go to lights and more first read more

The experience was horrible. I purchased a light and returned it to the store and never received my refund for over $3000. I have never In my life received such poor customer services. Raul ignored my calls, the owner ignored letters from my attorney. I have been robbed!!! read more

We had the most fantastic experience purchasing light fixtures for our new home. Carmen learned about our tastes and showed us plenty of options. We then visited 2 other light stores and returned to purchase the ones that we originally had our eyes on. The customer service was above and beyond. With extremely competitive prices and down to earth staff, we highly recommend this showroom. Not to mention the playroom for the little ones that kept our daughter entertained!! read more

This place is excellent!! highly recommend it. Staff is very knowledgeable and seasoned. The sell you what you need and what is best for you, always keeping costs in mind. Ask for Carmen Rita or Carlos. I left there feeling like family. read more

I bought a hall light fixture from them a year ago. $800. One of the light covers fell off when noone was near it and spread small glass decorative bubbles all over my expensive wood floors. I went to the store and the owner told me he does not care what happened because it was after the 6 month warranty. He offered to sell me a new cover or new fixtures. No customer service and I think they carry cheap lights from China and mark them up .They simply do not care about the customer. Shop elsewhere. read more

Raul was very helpful and each employee in the store said hello and smiled while they worked. We shopped at a competitor in South Tampa first are were ignored for ten minutes. I would much rather spend my money here! read more

Initially staff seemed knowledgeable, but the bottom line is that if there is a problem, it is apparent that they are anything but! Although some efforts are made to resolve issues, ultimately, this store has high prices, and are not consumer-friendly. We have learned a difficult lesson, and I would not return to this store again. We have had better service from Home Depot and Amazon. read more

The store did have a nice selection of contemporary fixtures and I found one I liked. I got it home and tried to check the price on line, but it was not given to me in the original box. When I did finally find it, the price was $125 at Amazon, shipping included and I paid $199. The return policy was 10 days with a 10% handling fee. I have not experienced a restocking fee in years. read more

My wife and I are so pleased with the service and light fixtures we bought for our new house. The showroom is beautiful, and the staff was more than amazing and friendly. I felt welcomed since the moment we entered the store. They even have a playroom for kids, which we thought it was a wonderful idea to entertain our kids while we looked and shopped around. We had been searching for several weeks for a dining room and kitchen nook light, but couldn't find what we were looking for. At Lights and More they have such an amazing variety of lights and lamps, that we found exactly what we were looking for. We highly recommend them to anyone. read more

I put a light on lay-away from Raul and went in 3 weeks later to change because it saw something else that I liked better. No one in the store would help me as Raul was on vacation. I called back three time in three weeks and left a message and still no return call. Finally I spoke with him and he said he would have to call corporate to transfer the funds to the other light. Once again no call. Finally spoke with Raul and he stated that the corporate office would not transfer the money to the other light. I could not understand why they would not transfer the money that I originally gave them. He could not give me an answer. Customer service is horrible and would not recommend this store to anyone. read more

I think this is a beautiful store where one can find "unique items". I have spent at least $3,500 in this store and never had a problem until my 4th purchase ( a floor lamp) which I had to return because it did not look good in my living room. I returned it within the allotted time and in excellent condition. I looked around and could not find another floor lamp that I could use, so I asked to get my money back. All of a sudden I got an attitude. This was extremely poor on their part. They even charged me $5 for the light bulb that goes in the lamp because I had thrown away the little box that it came in. I told them, "since I'm paying $5 for the bulb, give it to me, it is not staying with the product that I am returning." The old man who works there brought me the bulb and didn't even make eye contact. What? Did you think you were going to charge me and then keep it? Really? I call this being "PENNY WISE AND DOLLAR FOOLISH". I demand to be treated like a "valued customer" and since you aren't able to do that I will shop elsewhere. Shame on you! There are times when an item just does not work for someone. Don't be a jerk. Treat your customers with "respect". read more

Terrible customer service both over the phone and in the store. I called and left a message to which no one called back. Giving them the benefit of the doubt, I called again with a basic question about exact location, as I am fairly new to the area. The person on the phone sounded like a kid, although it was probably the same adult I spoke with in the store, with no interest in his voice. Despite the poor phone presence, I decided to stop in to see their selection. They had two people on the floor, one who spoke no English. He went and got the English speaking employee for me, and from the sound of his voice, my guess it was the same person on the phone. I was looking for pendant lights and asked him if what he had on the floor was all they had, or if they had some books I could look through to order from. He made a "brush off" gesture with his hand, and said in an uninterested way, "Just go look on our website", and he walked away. Methinks I'll take my business elsewhere. read more